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Expert Institute Interview Questions

A/B Testing

Algorithms

Analytics

Machine Learning

Probability

Product Metrics

Python

Statistics

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Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

Let’s say you work for a social media company that has just done a launch in a new city. Looking at weekly metrics, you see a slow decrease in the average number of comments per user from January to March in this city.

The company has been consistently growing new users in the city from January to March.

What are some reasons why the average number of comments per user would be decreasing and what metrics would you look into?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

Decreasing Comments

How would you investigate a decline in the average number of comments per user?

<h3>Job Description</h3><div>Job Description<div>Company Description This entry-level, full-time position requires work to be done from our Milwaukee office. Local candidates will be prioritized. We cannot provide Work Visa support for this role at this time. ABOUT USExpert Institute is the nation's leading expert consulting and insights platform, helping client law firms win more cases and increase their client outcomes. Established in 2010, Expert Institute has grown significantly to support over 5,000 of the best law firms nationwide, across all areas of practice.We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ, leveraging proprietary data and analytics, to give our client law firms a winning edge for everyone they represent At Expert Institute, at our core, we provide exceptional tools and resources for trial attorneys. Trial attorneys who want the best outcome for their clients. Trial work is demanding and intense and so is the work we do every day at Expert Institute. We believe a winning spirit requires a relentless commitment to high performance and that we win as a team. And everyone on the team will do their best every day to make sure we win together. That's a winning mindset. If you have it, we'd love to hear from you.Job Description Research & Recruitment Analyst – Expert Witness ServicesAre you passionate about research, communication, and the legal industry? Do you thrive in a fast-paced, client-focused environment? Join our team as a Research Analyst, where you'll play a critical role in identifying, evaluating, and connecting expert witnesses with attorneys handling high-stakes litigation.This is a unique but demanding opportunity for individuals looking to build a career in client consulting, legal research, or professional services. Research Analysts serve as the backbone of our Expert Search service, sourcing, screening, and vetting expert witness candidates to support our attorney clients. You’ll engage with subject matter experts across industries, assessing their suitability for complex legal matters and providing data-driven recommendations that directly impact case outcomes.What You’ll Do:<ul><li>Manage multiple cases with varying deadlines, conducting in-depth research to understand each matter’s unique needs.</li><li>Identify and engage with both existing contacts and new candidates to expand our network of expert professionals.</li><li>Conduct outreach via phone and email to screen potential expert witnesses and assess their qualifications.</li><li>Deliver thoroughly researched and well-vetted expert recommendations tailored to clients’ litigation strategies.</li><li>Build and maintain relationships with experts, providing insight into our process and ensuring timely follow-up.</li><li>Collaborate closely with internal teams to ensure seamless service delivery and an exceptional client experience.</li></ul>Qualifications What You Bring:<ul><li>A desire for a promising career (not just a job) and a willingness to put in the time to succeed.</li><li>A corporate internship or relevant experience is beneficial.</li><li>Strong communication skills, both written and verbal, with the ability to engage professionally on the phone with experts and attorneys.</li><li>A client-focused mindset – prior customer service, research, or consulting experience is a huge plus.</li><li>Critical thinking and attention to detail to assess expert credentials and case requirements effectively.</li><li>A self-motivated, competitive drive, with the ability to multitask and work autonomously.</li><li>A collaborative, team-oriented approach with a commitment to excellence.</li><li>Tech-savvy and adaptable, comfortable using cloud-based solutions like Salesforce.</li><li>A bachelor’s degree, in a major with research as a foundation, is beneficial but not required</li></ul> Additional Information Why Join Us?<ul><li>Gain insider exposure to the legal industry and high-profile litigation.</li><li>Develop invaluable research and analytical skills applicable across industries.</li><li>Work in a dynamic, fast-paced environment where no two cases are the same.</li><li>Be part of a team that values curiosity, innovation, and professional growth.</li><li>And, in addition to best in class benefits, including a 401(k) match, we provide lunch in the office on Wednesday and Friday.</li></ul>This role operates Monday–Friday, 9:00 AM – 6:00 PM CST. If you’re looking for an engaging role that blends research, communication, and client service, we’d love to hear from you!All your information will be kept confidential according to EEO guidelines.</div></div>

<h3>Job Description</h3><div>Job Description<div>Company Description About Expert InstituteExpert Institute is a fast-growing company that is building the future operating system for the legal industry—connecting attorneys with the expertise they need to win cases and transforming how millions of people access justice through the insights provided by expert witnesses.Our team builds products and experiences for clients, employees, and partners—tools that streamline case intake, leverage AI to intelligently process legal documents, and bring unprecedented transparency to a historically opaque industry.Job Description We’re looking for a Senior Growth Product Manager to accelerate the expansion of our two-sided marketplace as we build tools that help experts and attorneys connect and collaborate more seamlessly. You’ll be responsible for designing and running high-impact experiments that rapidly grow our user base and drive adoption of our biggest bets. You’ll work cross-functionally to identify user needs, test bold ideas, and scale successful initiatives. This role requires someone deeply customer-obsessed, data-driven, and energized by velocity.  In this role, you will join our VP, Product, in building a world-class product team with the opportunity to directly impact the success of our business by shaping our product strategy. You will drive the roadmap with a strong customer-centric mindset, ensuring alignment with company strategy and growth goals. You will articulate the objectives of products and features, define the success for them, and rally our cross-functional teams to turn that into reality. You will confidently lead the product development through all phases in collaboration with Engineering and Design.This role reports to the Vice President, Product, and is based in our Wall Street office.What You’ll Do<ul><li>Strategy and Planning: contribute to the overall strategic planning, develop and evangelize a clear product strategy, define quarterly goals, and investment areas</li><li>Lead customer engagement: develop customer empathy (all customer types), gather insights, understand their needs, articulate problem statements and requirements, and use data, user research, and market signals to uncover unmet needs and whitespace for growth</li><li>Facilitate solutioning: ideate on solutions with stakeholders to arrive at product features, validate solutions, define and track key performance indicators (KPIs), and scope the work</li><li>Own product roadmap: develop the roadmap, prioritize features, maintain alignment with stakeholders and cross-functionally, resolve dependencies, coordinate releases, and keep the deadlines</li><li>Drive product development: lead agile ceremonies, such as sprint planning, backlog grooming, prioritization, estimation, write stories and acceptance criteria, define releases, etc.</li><li>Manage escalations: handle urgent customer issues, assist with sales escalations, manage expectations for resolution, make trade-off decisions</li><li>Communications: provide transparency into the roadmap, conduct product reviews, communicate tradeoffs, evangelize product success and learnings, and assist in writing blogs</li><li>Participate in GTM: work with the marketing team to develop go-to-market strategies, product messaging, sales enablement materials, and collateral</li><li>Build and own scalable systems: turn successful initiatives into a durable growth loop</li><li>Help shape the customer journey: from first touch to long-term loyalty</li></ul>Qualifications <ul><li>6+ years of experience in product management in an environment where the product is utilized internally and externally, and, preferably, experience with self-service products.</li><li>Demonstrated ability to lead cross-functional teams and achieve significant business outcomes.</li><li>Strong commercial acumen with a deep sense of ownership for revenue and impact.</li><li>Hands-on experience with agile development, coupled with a bias for action and a high standard for quality.</li><li>Excellent interpersonal and communication skills (succinct, structured communication), exhibiting a collaborative leadership approach.</li><li>Highly organized and adaptable, thriving in fast-paced, dynamic environments.</li><li>A track record of "Impact" on the business, including making bold bets on products.</li><li>Customer obsession: successes where insights came from internal teams or surface-level research, including having spoken directly with customers</li></ul> Additional Information Work EnvironmentThis is an on-site role based in the historic Wall Street area, Tuesday through Thursday. Occasional after-hours support may be required for urgent product needs.  The position offers a high level of visibility and engagement with teams across departments and locations.Benefits:<ul><li>Team lunch on Wednesdays, as well as occasional outings and community service activities that are intended to build collegiality and interpersonal connections with colleagues</li><li>Strong health, dental, and vision options as well as a significant 401(k) match</li><li>Unlimited PTO after two years of service</li></ul>All information provided will be kept confidential in accordance with EEO guidelines.</div></div>

Question	Topic	Difficulty	Ask Chance
Boarding Times Bias	Statistics	Medium	Very High
Hundreds of Hypotheses	Statistics	Medium	Very High
Decreasing Comments	Product Metrics	Easy	Very High

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