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Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

Statistics

Let’s say you work for a social media company that has just done a launch in a new city. Looking at weekly metrics, you see a slow decrease in the average number of comments per user from January to March in this city.

The company has been consistently growing new users in the city from January to March.

What are some reasons why the average number of comments per user would be decreasing and what metrics would you look into?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

Decreasing Comments

How would you investigate a decline in the average number of comments per user?

Product Sense & Metrics

Let’s say that your company is running a standard control and variant AB test on a feature to increase conversion rates on the landing page. The PM checks the results and finds a .04 p-value.

How would you assess the validity of the result?

Experiment Validity

A/B Testing

<h3>Job Description</h3><div>Job Description<div>Description:About AccuLynxAccuLynx is a cloud-based SAAS application that also includes native iOS and Android versions; our software products serve exterior construction businesses. We are the category-leading software product in this almost $60-billion-dollar industry. At AccuLynx, our employees can innovate, disrupt, and substantially change how companies manage their work through technology, creating many exciting opportunities.AccuLynx helps these businesses succeed by providing ways to manage their sales pipeline and estimation work. We have also developed tools that allow teams to share photos & videos, manage production, and order materials. AccuLynx also provides detailed analytical information and reporting, giving managers and business owners greater visibility. At AccuLynx, our employees are empowered to make informed business decisions and are part of teams that help drive the growth of our products. Our culture is fun, focused, and motivated to create products that reduce complexity and provide our customers with easy-to-use technologies that allow them to scale their businesses.Some of our benefits:Culture is one of the essential ingredients for success. Our way of life is fun, learning, collaboration, innovation, and personal growth.<ul><li>Attractive compensation </li><li>Paid time off and flexible work hours</li><li>Competitive health insurance (medical, dental, vision)</li><li>401K with matching and safe harbor contributions</li></ul>About the PositionEvery great product starts as an idea. At AccuLynx, a Product Manager’s job is to shape that idea into a valuable, scalable, and market-ready product experience.We’re seeking a Product Manager to lead our Payments and Subscription Management initiatives, helping define how contractors are paid, how customers manage their billing, how we bill our products, and how we expand our embedded financial products across the AccuLynx ecosystem.You’ll own the roadmap for AccuPay, recurring billing, payment integrations, surcharges, and mobile payment experiences, working closely with engineering, design, finance, compliance, and external partners. Your goal will be to develop products that simplify complex financial workflows and deliver measurable value to our customers and AccuLynx.Successful Product Managers at AccuLynx combine strategic thinking with hands-on execution. They balance user empathy, technical fluency, and business acumen to define what we build, why we make it, and how we deliver it successfully.In this role, you will: <ul><li>Define and own the product strategy and roadmap for Payments and Subscription Management, aligning priorities with company goals and customer needs.</li><li>Discover customer and market insights through data analysis, feedback sessions, and collaboration with Customer Success and Sales.</li><li>Develop clear product requirements, user stories, and acceptance criteria that guide design and engineering teams throughout the development process.</li><li>Collaborate cross-functionally with engineering, design, operations, and compliance to ensure product requirements are well understood and executed.</li><li>Partner with third-party payment processors, gateways, and financial institutions to extend and enhance AccuLynx’s embedded payment capabilities.</li><li>Manage ongoing improvements to transaction workflows, subscription logic, reconciliation processes, and payment success rates.</li><li>Define success metrics and measure performance, using insights to drive iteration and continuous improvement.</li><li>Communicate product vision, progress, and outcomes to stakeholders and leadership across the organization.</li></ul>Responsibilities<ul><li>Lead discovery, definition, and delivery of features that expand our payment and billing ecosystem.</li><li>Prioritize work across multiple initiatives—balancing short-term deliverables with long-term strategic goals.</li><li>Translate complex financial and technical concepts into simple, customer-centered experiences. </li><li>Collaborate with marketing and finance to develop go-to-market strategies for new payment and billing capabilities.</li><li>Ensure compliance with relevant standards and regulations (e.g., PCI, SOC 2).</li><li>Serve as the subject-matter expert for payments, billing, and revenue management within AccuLynx.</li><li>Represent the customer perspective in all decision-making, ensuring the products we deliver solve real problems with measurable value. </li></ul>Skills & Qualifications<ul><li>4+ years of product management experience, preferably in SaaS, fintech, or payments-related products.</li><li>Strong understanding of payment processing, subscription billing, and financial systems.</li><li>Proven experience defining product strategy and leading cross-functional agile teams through development and launch.</li><li>Excellent communication skills—able to synthesize business needs, customer insights, and technical details into a straightforward narrative.</li><li>An analytical mindset with the ability to interpret data and make evidence-based product decisions.</li><li>Comfortable balancing strategic thinking with hands-on product execution.</li><li>Passionate about building intuitive, reliable, and trustworthy financial products.</li></ul>Bonuses<ul><li>Experience working directly with payment processors, gateways, or fintech APIs.</li><li>Background in SaaS subscription management or billing platforms (e.g., Stripe, Recurly, Zuora).</li><li>PMP or Scrum Product Owner certification.</li><li>Former experience as a software engineer, product designer, or fintech operator. </li></ul>Not sure if you qualify?Apply anyway! We offer opportunities to a diverse range of candidates with varied work experiences and backgrounds. Whether you're new to the corporate world, returning to work after a career break, or simply looking to transition or advance in your career path, we are excited to connect with you.Requirements: </div></div>

<h3>Job Description</h3><div>Job Description<div>Description:About the Position:AccuLynx is a rapidly growing SaaS provider of CRM and project management software for roofing contractors. With over 15 years of experience and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion-dollar industry. AccuLynx is actively seeking an innovative and passionate Technical Lead – Payments to lead the next phase of our payments platform development. You will design and expand systems that integrate with payment processors, gateways, and financial service APIs, as well as our subscription billing and sales tools. This will enable contractors to collect, disburse, and reconcile payments directly through AccuLynx, while also allowing the business to collect subscription and expansion revenue from customers.What You Will Do:<ul><li>Lead the technical direction of projects from conception to deployment </li><li>Architect and design scalable and robust software systems </li><li>Contribute to team output by writing clean, efficient, and maintainable code (hands-on development ~50-70%) </li><li>Review code, enforce standards, and mentor team members </li><li>Collaborate with product managers and designers to define technical requirements </li><li>Drive agile ceremonies </li><li>Utilize an Agile process to experiment and refine software development practices at AccuLynx. </li><li>Ensure on-time delivery of features with high quality and performance </li><li>Identify and resolve technical issues and bottlenecks </li><li>Lead technical direction for building integrations with modern payment providers (Worldpay, Stripe, Adyen, etc.).</li><li>Architect systems for card payments, ACH, digital wallets, surcharges, and refunds.</li><li>Ensure PCI compliance, tokenization, and end-to-end encryption in payment flows.</li><li>Design scalable solutions for real-time payment processing and settlement reconciliation.</li><li>Collaborate with Product and Legal on compliance (e.g., Reg E, Reg Z, NACHA, AML/KYC).</li><li>Drive the implementation of dispute management workflows, chargeback processes, and fraud detection tools.</li><li>Mentor developers on payment APIs, financial protocols, and secure coding practices.</li><li>Partner with Data/Finance to ensure accurate payment reporting, settlement batching, and reconciliation.</li><li>Stay up-to-date with emerging fintech trends and provider APIs. </li></ul>Your Qualifications: <ul><li>10+ years of professional software development experience, including 3+ years in a lead role.</li><li>Proven experience integrating with payment gateways, processors, or fintech APIs.</li><li>Strong proficiency in C#, .NET Core, SQL Server, REST & gRPC APIs.</li><li>Deep understanding of payment lifecycle (authorization, capture, settlement, refunds, chargebacks).</li><li>Experience with tokenization, PCI compliance, encryption standards, OAuth flows.</li><li>Strong architectural skills in high-volume, high-availability financial systems.</li><li>Excellent communication and mentoring skills; ability to collaborate with technical and non-technical stakeholders.</li></ul>Bonus Points If You Have:<ul><li>Knowledge of banking APIs, ACH/NACHA protocols, and card network rules.</li><li>Familiarity with disbursement systems, earned wage access, or embedded finance.</li><li>Experience with real-time risk scoring or fraud detection models.</li><li>Contributions to fintech/payment-related open-source projects. </li></ul>Why We Love AccuLynx:AccuLynx’s success as the #1 business management software for roofing contractors over the past 11 years is thanks to our investing in our employees, maintaining company values, and focusing on a strong company culture. Our positive work environment has enabled us to retain employees who have been with us since the company’s inception, providing the solid foundation for developing an industry-leading product that consistently exceeds our customers’ expectations. Because of our commitment to our company values and culture, we were recently officially recognized as a Great Place to Work Certified™ organization, with 90% of our employees naming AccuLynx as a great place to work.We’re proud to be regularly recognized for our achievements in software, products, and company culture. Our team’s shared belief in AccuLynx's mission promotes a culture of collaboration, innovation, and fun. We have built a benefits program to match the strength of our team. This program includes:<ul><li>Attractive compensation packages</li><li>Flexible paid time off - 3 weeks off in your first year!</li><li>Competitive health coverage (medical, dental, vision)</li><li>401K matching and safe harbor contributions</li></ul>AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.Requirements: </div></div>

Question	Topic	Difficulty	Ask Chance
Boarding Times Bias	Statistics	Medium	Very High
Decreasing Comments	Product Sense & Metrics	Easy	Very High
Experiment Validity	A/B Testing	Medium	Very High

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