Prepare for and practice interview questions from Spring Health.

Spring Health Interview Questions

A/B Testing

Algorithms

Analytics

Machine Learning

Probability

Product Metrics

Python

Statistics

Spring Health Interview Guides

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

Let’s say you work for a social media company that has just done a launch in a new city. Looking at weekly metrics, you see a slow decrease in the average number of comments per user from January to March in this city.

The company has been consistently growing new users in the city from January to March.

What are some reasons why the average number of comments per user would be decreasing and what metrics would you look into?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

What metric could be used to measure if active users are still engaging on the platform despite an overall decrease in the average number of comments per user?

Decreasing Comments

How would you investigate a decline in the average number of comments per user?

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the VP Product, Member Growth, you will drive Spring Health's product strategy for our insurer segment, owning key payer experiences end to end. You'll partner closely with customers, sales, strategy, operations, and engineering to build solutions that improve clinical outcomes, boost utilization, and deliver meaningful ROI for payers. Your work will help Spring Health deepen partnerships with insurers and expand access to high-quality behavioral healthcare.Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What You'll Do<ul><li>Contribute to our vision to eliminate every barrier to mental healthcare and establish Spring Health as a global center of excellence for behavioral health.</li><li>Cultivate a deep understanding of our members throughout their payer specific journey experience, and advocate for solutions based on their needs and pain points. Oversee design and QA for your customer's unique experience and flows. </li><li>Be the expert in understanding customer (businesses) current and future needs, and build the strategies and roadmaps that delight customers and meet our company's objectives.</li><li>Be a strategic, internal and external-facing leader for the insurer business segment / portfolio: Build and maintain trust with external customers, developing deep relationships and demonstrating world-class ROI to customers.</li><li>Ownership: This product leader will be the end to end owner for this vertical and will be responsible for driving across all aspects of the program from strategy to execution. No task is too big or too small. </li><li>Develop deep relationships and partner closely with cross-functional teams (i.e., strategy, sales, customer success, engineering and marketing) and customers to gain an understanding of the key problems and drive strategy and execution to focus on and how we plan to solve them.</li><li>Own payer-specific KPIs at the company level. Partner closely with cross-functional teams to ensure a seamless user experience for payers that drives utilization and ROI</li><li>Present data-driven insights about the competitive environment and our users and propose solutions that have a meaningful impact on core metrics for the insurer business.</li><li>Work with the leadership team and the wider product organization to define, prioritize, and own a roadmap, based on user and business impact.</li><li>Scope, plan (i.e., product requirement documents, sprint plans, epics, and user stories), and execute across teams (design, engineering, and data science) to launch valuable and high-quality experiences across our platform.</li><li>Determine and optimize the key performance indicators for your scope.</li><li>Drive and improve the product development process as it relates to your customer segment, ensuring that features shipped are high-quality and on-time.</li></ul>What Success Looks Like<ul><li>A clear, data-informed product strategy and roadmap for the payer / insurance experience that aligns internal teams and drives measurable improvements in member utilization and payer satisfaction.</li><li>Payer-specific experiences are launched, adopted, and deliver meaningful improvements in engagement, ease of use, and member outcomes across key insurer segments.</li><li>Strong external relationships are built and maintained with payer customers, with clear articulation of ROI, platform impact, and product value leading to deeper customer trust and partnership.</li><li>Company-level payer KPIs (e.g., utilization, conversion, speed to care, and retention) are defined, measured, and show demonstrable improvement across priority segments.</li><li>Operational and workflow friction between Spring Health and payer customers is reduced through scalable product solutions, resulting in greater efficiency for internal teams.</li><li>Cross-functional teams (sales, CS, strategy, ops, engineering, design, data) are aligned on priorities, processes, and success metrics, enabling consistent delivery and strong execution.</li><li>The payer experience is recognized by internal and external partners as intuitive, reliable, and differentiated within the mental health ecosystem.</li></ul>What You'll Bring<ul><li>You've worked for 7+ years in a product management capacity at a technology-driven organization with data scientists, engineers, and product designers.</li><li>You have successfully shipped consumer experiences in B2B and B2B2C products that have driven high user satisfaction and engagement.</li><li>You have deep experience building products for insurers, developing compelling roadmaps that inspire customers, and delivering value and ROI to the end users and their business.</li><li>Demonstrated Leadership and Influence: You know how to influence without authority, drive decisions among competing internal stakeholders, and build and maintain trust with internal partners.</li><li>Strong Executive Presence: You are comfortable and skilled at presenting to and interacting with senior executives (both internally and with customers).</li><li>You're an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach.</li><li>You have an outstanding track record of owning a complex set of product features, defining a 6-12 month strategy for a product area, and consistently delivering on OKRs.</li><li>You are comfortable in an ever-changing environment, have a passion for successfully navigating ambiguous problem areas, and have the mental resilience to know that we're just at the start of a long journey in which change is constant.</li><li>You are not afraid of getting your hands dirty and are equally comfortable balancing tactical and strategic execution.</li><li>You have exceptional written and verbal communication skills, and have a proven track record of building strong relationships with stakeholders.</li><li>You possess strong organizational and project management skills, and are careful and accurate with details.</li><li>You possess excellent product judgment; ability to prioritize competing opportunities, and balance stakeholders' needs.</li></ul>Bonus Qualifications<ul><li>Experience working in healthcare.</li><li>Experience working on both web and mobile applications.</li><li>Master's degree or MBA.</li></ul> The target base salary range for this position is $194,080 - $242,600 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.The target base salary range for this position is $X-$X, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>The Care Foundations group is building a new Servicing Platform team that leverages AI and automations to develop streamlined experiences for our members and providers. We build efficient, scalable, and intuitive solutions that will grow Spring Health to new heights.Reporting to the Senior Engineering Manager - Care, this Staff Software Engineer will be a full-time role instrumental in creating and guiding the team. You will be responsible for building a unified set of AI-powered servicing tools that automate toilsome work. You will be a technical leader involved in driving strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers. You will work closely with our Product and Engineering leadership to prioritize and execute on deliverables, as a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better. Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.What You Will Be Doing: <ul><li>Act as a key partner to both Product and Engineering leaders, helping ensure that we're building the right things, in the right ways.</li><li>Take on complex requirements and distill them into a proposal of small deliverables </li><li>Successfully manage project priorities, deadlines, deliverables, and stakeholders</li><li>Create opportunities for process improvements </li><li>Mentor others on how to maintain and guide your team to raise the level of quality in everything we produce </li><li>Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team </li><li>Manage risks, dependencies and tradeoffs inevitable in complex project delivery </li></ul>What success looks like in this role:<ul><li>Demonstrate an energetic immersion in emerging AI technologies</li><li>Establish trust and connections within the team and across the organization.</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and proactively identify opportunities for improvement.</li><li>Contribute to building a thriving team culture.</li><li>Deliver high-quality code and product experiences, shipping incremental value on time and with high velocity </li><li>Foster productive relationships in engineering and across functions like Product and Design</li><li>Show leadership as an exemplary engineer and mentor across the engineering organization</li></ul>What We Expect From You: <ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field</li><li>12+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry, with 2+ in leadership capacity </li><li>At least 3 years of experience with React, TypeScript and/or Flutter</li><li>At least 3 years of experience with Ruby on Rails and AWS</li><li>At least 2 years of experience with modern AI technologies</li><li>Hands on technical leadership experience leading project teams and setting technical direction</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>An ability to navigate ambiguity, with a bias towards rapid execution over process </li><li>Experience working in an early stage startup environment. Our ideal candidate will be comfortable with a high-growth, dynamic, 0-1 environment</li><li>Ability to identify and prevent decisions that are not "two-way door decisions"</li></ul>The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Associate Director, Engineering - Platform, this engineer will contribute to building and maintaining the core Ruby on Rails systems that power Spring Health's care delivery and internal tools. This role is part of the Platform and Internal Tools team and plays a critical role in improving the safety, performance, and scalability of our platform.Please note that candidates for this position must be based in the Salt Lake City metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Salt Lake City!What You'll be Doing:<ul><li>Design and build backend services using Ruby on Rails with a focus on secure and scalable care delivery systems</li><li>Design and build internal frontend experiences for operations teams using React and Typescript</li><li>Collaborate with cross-functional teams to develop features that improve internal operations and support our mission of accessible mental health care</li><li>Contribute to the design of data models that support evolving business and clinical use cases</li><li>Implement automated tests to ensure code reliability and system integrity</li><li>Help improve observability and monitoring to maintain system reliability at scale</li><li>Participate in code reviews and team discussions to support high engineering standards and shared practices</li><li>Debug and resolve issues efficiently, contributing to platform stability and maintainability</li></ul>What success looks like in this role:<ul><li>Consistently deliver backend features and enhancements on time and aligned with stakeholder needs</li><li>Maintain strong test coverage and low defect rates across assigned services</li><li>Contribute to ongoing improvements in engineering workflows, tooling, and documentation</li><li>Collaborate effectively across teams, providing and incorporating feedback to strengthen technical outcomes</li><li>Identify and propose improvements to existing systems, data models, or development patterns</li></ul>What you'll bring:<ul><li>3–5 years of professional software development experience</li><li>2+ years of experience in React or similar Frontend technologies</li><li>Proficiency in Ruby on Rails and experience writing automated tests with RSpec</li><li>Experience designing and maintaining APIs (REST or GraphQL)</li><li>Familiarity with secure data handling practices in a healthcare or regulated environment</li><li>Comfortable working in Agile teams and navigating changing priorities</li><li>Bonus: experience with Docker and AWS</li><li>Bonus: experience in revenue or billing systems</li></ul>The target base salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Associate Director of Product for the Platform Superpod, the Senior Product Manager for the Notifications Service Pod will own the vision, roadmap, and execution of Spring Health's unified notifications platform. This person will lead the transformation of Spring's fragmented communication systems into a scalable, reliable, and self-service platform that powers all messages sent to members, providers, and customers.This is a high-impact, platform-focused PM role that will influence nearly every team at Spring Health. You will define cross-system logical models, build new notification infrastructure, deliver stakeholder self-service tools, and ensure observability and reliability across all communication channels.Please note that candidates for this position must be based in the Seattle metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Seattle.What you'll do:<ul><li>Own the strategy, roadmap, and execution of Spring Health's unified notifications platform.</li><li>Translate Spring's notifications charter (reliability, consistency, self-service, extensibility) into a clear multi-year platform plan.</li><li>Define logical communication models, lifecycle states, and shared data contracts for members, providers, and covered lives.</li><li>Partner with Engineering and Architecture to consolidate Rotom, Twilio, Iterable, and event pipelines into a cohesive platform.</li><li>Build supporting tooling that will enable Marketing, Implementation, Provider Ops, and Care teams to manage messaging rules independently.</li><li>Implement monitoring, alerting, and observability to achieve industry-leading delivery reliability.</li><li>Build operational tooling, including delivery dashboards, message success reporting, configuration logs, and remediation switches.</li><li>Partner cross-functionally (Marketing, Growth, Data, Implementation, Provider Ops, Care Support) to align on communication needs.</li><li>Communicate tradeoffs, technical constraints, and prioritization decisions clearly to senior stakeholders.</li></ul>What success looks like:<ul><li>Achieve 99.9% delivery success rate across all notification types.</li><li>Reduces operational escalations related to notifications </li><li>Enable Marketing to launch campaigns faster.</li><li>Establish reliable monitoring and alerting with clear ownership and troubleshooting workflows.</li><li>Ensure unified logical models are adopted across the org for lifecycle-based messaging.</li></ul>What you'll bring:<ul><li>5–7+ years of product management experience, including at least 3 years working on platform, infrastructure, or developer-facing products.</li><li>Strong technical fluency with event-driven architectures, data contracts, APIs, and system integrations.</li><li>Experience working with communications/notifications platforms—such as Iterable orequivalent—strongly preferred</li><li>Experience designing and delivering internal tools, configuration frameworks, or self-service admin systems.</li><li>Proven success driving multi-quarter platform strategy and execution across technical and non-technical teams.</li><li>Demonstrated ability to influence without authority, aligning engineering, marketing, operations, and data partners around complex decisions.</li><li>Ability to simplify complexity, define clear logical models, and design scalable systems with strong governance.</li><li>Excellent written and verbal communication skills, including storytelling, structuring decisions, and leading organizational change.</li><li>Thrives in fast-paced, ambiguous environments, with strong prioritization instincts and bias toward action)</li></ul>The target base salary range for this position is $172,400 - $215,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Director of Clinical Operations & Strategy, the Sr. Business Analyst, Clinical Operations will help drive operational excellence and impact at scale. In this role, you will support the strategic and operational priorities of our Clinical Operations team by owning advanced analytics, forecasting, and performance measurement to drive efficiency and quality across our care delivery operations. You'll develop insights that guide strategic decisions, improve clinical frontline team utilization, and enhance the member experience. You'll collaborate closely with clinical leaders and cross-functional teams including Business Intelligence, Quality, Workforce Planning, and Product to turn data into actionable insights and help power Spring Health's mission of eliminating every barrier to mental healthcare.This full-time, fully remote position is ideal for someone who is a proactive problem solver, comfortable working with data and systems, and excited to learn within a fast-paced environment.What you'll do:Performance Insights <ul><li>Support the development and maintenance of dashboards, metrics, and reports to track clinical performance, staffing, utilization, and care delivery efficiency.</li><li>Analyze trends in clinical operations KPIs, such as appointment volume, scheduling capacity, conversion to care, and member satisfaction.</li><li>Partner with operational and business intelligence stakeholders to refine operational datasets and support ad hoc analytical requests.</li></ul>Analytics & Reporting:<ul><li>Design and maintain dashboards and reports that translate complex data into clear insights for leadership and cross-functional teams.</li><li>Synthesize findings into concise narratives that inform decision-making and drive operational initiatives.</li><li>Collaborate with Business Intelligence and Product teams to enhance data accessibility and reliability.</li></ul>Operational Strategy & Analytics<ul><li>Lead analysis of clinical operations KPIs including utilization, conversion to care, and care delivery efficiency.</li><li>Build predictive models and scenario analyses to forecast clinical demand, staffing needs, and program capacity.</li><li>Identify operational trends and propose actionable recommendations to improve workflow and service delivery.</li></ul>Cross-Functional Collaboration<ul><li>Partner with Workforce Planning, Quality, and Learning & Development to optimize staffing models and clinical frontline staff engagement.</li><li>Support implementation of new initiatives, tooling enhancements, and process improvements through data-driven planning.</li><li>Present recommendations and performance updates to senior leaders and stakeholders across the organization</li></ul>What success looks like:<ul><li>Improved forecasting accuracy and staffing precision</li><li>Increased clinical efficiency and utilization</li><li>Reduced manual data analysis and faster decision cycles</li><li>Clear, actionable reporting that influences strategy</li></ul>What you'll bring:<ul><li>Minimum of 2-4 years of experience in consulting, FP&A or strategy & operations</li><li>Experience in modeling / forecasting</li><li>Strong analytical skills and comfort working with large datasets; proficiency in Excel/Google Sheets is required</li><li>Experience using SQL; familiarity with BI tools like Looker or Tableau</li><li>Clear communicator who can distill complex findings into actionable insights</li><li>A track record of proactively identifying problems and using data to drive solutions.</li><li>Strong organizational skills and attention to detail; able to manage multiple tasks and deadlines</li><li>Collaborative, curious, and eager to grow in a high-impact, mission-driven environment</li></ul>The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>6+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target base salary range for this position is $179,100- $240,405, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Staff Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing<ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and advance what's possible.</li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Managers, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, growth, and purpose in every aspect of your work.</li></ul>What Success Looks Like In This Role<ul><li>Help launch an innovative, high-impact mental health product within the first 2 quarters.</li><li>Establish trust and connections within the team and across the organization.</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and proactively identify opportunities for improvement.</li><li>Contribute to building a thriving team culture.</li></ul>What We Expect From You<ul><li>Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.</li><li>8+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in startup environments. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Nice-to-have: experience in healthcare, mental-health tech, or applied AI/ML; familiarity with TypeScript, Ruby, and/or Python.</li></ul>The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>4+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target salary range for this position is $159,100 - $213,565 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that candidates for this position must be based in the Salt Lake City metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Salt Lake!Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>6+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target base salary range for this position is $179,100- $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>The Member Growth Engineering team builds the digital experiences that help new members discover Spring Health and guide all members to the right care at the right moment. We are moving beyond traditional funnels to build a D2C brand and a habit-forming product. You will iterate rapidly on acquisition loops, activation pathways, and nurturing experiences to convert and re-engage members, ultimately driving Spring's mission of eliminating every barrier to mental health.We are looking for a Staff Software Engineer to help us evolve all of our mobile experiences to be best-in-class in service of this mission.Please note that candidates for this position must be based in the Seattle metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Seattle!What you'll be doing:<ul><li>Leveling up our mobile architecture and code quality through planned evolution</li><li>Leading by example with hands on refactoring and feature development projects</li><li>Applying your passion for scalable and extensible architecture to high impact products</li><li>Executing quickly and efficiently in a collaborative team setting</li><li>Contributing to a thriving team of engineers around you</li><li>Establishing and upholding performance, accessibility, and usability standards.</li><li>Maintaining automated testing, release health metrics, and crash-free rate targets.</li><li>Partnering with design to define a mobile design system and UX heuristics.</li><li>Owning mobile CI/CD, app release process, and SDK/framework upgrades.</li><li>Improving developer velocity through shared tooling, build systems, and feature-flag management.</li><li>Defining code architecture patterns and platform guardrails for all mobile development.</li><li>Providing technical direction and oversight for the larger organization</li><li>Participate in an on-call rotation to support system reliability and respond to production issues</li><li>Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders</li></ul>What success looks like in this role:<ul><li>Energetic immersion in complex mobile projects</li><li>On time planned deliveries and high velocity incremental deliveries</li><li>High quality engineering output, in terms of both product and codebase</li><li>Trend of reducing technical debt reduction and improving engineering excellence </li><li>Great productive relationships in engineering and across functions like PM and Design</li><li>Organization wide leadership as an exemplary engineer and mentor</li><li>Anticipates and removes barriers of all kinds while independently handling ambiguity</li><li>Given a clear strategy, can define a sequence of objectives</li><li>Given a clear vision, can create a strategy to get there</li></ul>What we expect from you:<ul><li>At least 10 years experience as a software engineer</li><li>At least 5 years of cumulative experience or exposure developing mobile apps on both Flutter (Dart) and React Native (JS/TS)</li><li>Track record of proactive and collaborative leadership style</li><li>Track record of technical leadership, creating clarity from ambiguity</li></ul>The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

Question	Topic	Difficulty	Ask Chance
Boarding Times Bias	Statistics	Medium	Very High
Hundreds of Hypotheses	Statistics	Medium	Very High
Decreasing Comments	Product Metrics	Easy	Very High

Spring Health Interview Questions

Spring Health Interview Guides

Spring Health Interview Questions

Spring Health Opening Jobs