Prepare for and practice interview questions from Spring Health.

Spring Health Interview Questions

A/B Testing

Algorithms

Analytics

Machine Learning

Probability

Product Metrics

Python

Statistics

Spring Health Interview Guides

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

What is a key disadvantage of the F-test when compared to multiple t-tests?

What is a key disadvantage of the F-test when compared to multiple t-tests?

Hundreds of Hypotheses

You are testing hundreds of hypotheses with many t-tests. What considerations should be made?

In an A/B test, how can you check if assignment to the various buckets was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

In an A/B test, which of the following is a common method to determine if the assignment to the test groups was truly random?

Random Bucketing

A/B Testing & Experimentation

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Director of Clinical Operations & Strategy, the Sr. Business Analyst, Clinical Operations will help drive operational excellence and impact at scale. In this role, you will support the strategic and operational priorities of our Clinical Operations team by owning advanced analytics, forecasting, and performance measurement to drive efficiency and quality across our care delivery operations. You'll develop insights that guide strategic decisions, improve clinical frontline team utilization, and enhance the member experience. You'll collaborate closely with clinical leaders and cross-functional teams including Business Intelligence, Quality, Workforce Planning, and Product to turn data into actionable insights and help power Spring Health's mission of eliminating every barrier to mental healthcare.This full-time, fully remote position is ideal for someone who is a proactive problem solver, comfortable working with data and systems, and excited to learn within a fast-paced environment.What you'll do:Performance Insights <ul><li>Support the development and maintenance of dashboards, metrics, and reports to track clinical performance, staffing, utilization, and care delivery efficiency.</li><li>Analyze trends in clinical operations KPIs, such as appointment volume, scheduling capacity, conversion to care, and member satisfaction.</li><li>Partner with operational and business intelligence stakeholders to refine operational datasets and support ad hoc analytical requests.</li></ul>Analytics & Reporting:<ul><li>Design and maintain dashboards and reports that translate complex data into clear insights for leadership and cross-functional teams.</li><li>Synthesize findings into concise narratives that inform decision-making and drive operational initiatives.</li><li>Collaborate with Business Intelligence and Product teams to enhance data accessibility and reliability.</li></ul>Operational Strategy & Analytics<ul><li>Lead analysis of clinical operations KPIs including utilization, conversion to care, and care delivery efficiency.</li><li>Build predictive models and scenario analyses to forecast clinical demand, staffing needs, and program capacity.</li><li>Identify operational trends and propose actionable recommendations to improve workflow and service delivery.</li></ul>Cross-Functional Collaboration<ul><li>Partner with Workforce Planning, Quality, and Learning & Development to optimize staffing models and clinical frontline staff engagement.</li><li>Support implementation of new initiatives, tooling enhancements, and process improvements through data-driven planning.</li><li>Present recommendations and performance updates to senior leaders and stakeholders across the organization</li></ul>What success looks like:<ul><li>Improved forecasting accuracy and staffing precision</li><li>Increased clinical efficiency and utilization</li><li>Reduced manual data analysis and faster decision cycles</li><li>Clear, actionable reporting that influences strategy</li></ul>What you'll bring:<ul><li>Minimum of 2-4 years of experience in consulting, FP&A or strategy & operations</li><li>Experience in modeling / forecasting</li><li>Strong analytical skills and comfort working with large datasets; proficiency in Excel/Google Sheets is required</li><li>Experience using SQL; familiarity with BI tools like Looker or Tableau</li><li>Clear communicator who can distill complex findings into actionable insights</li><li>A track record of proactively identifying problems and using data to drive solutions.</li><li>Strong organizational skills and attention to detail; able to manage multiple tasks and deadlines</li><li>Collaborative, curious, and eager to grow in a high-impact, mission-driven environment</li></ul>The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Staff Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing<ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and advance what's possible.</li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Managers, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, growth, and purpose in every aspect of your work.</li></ul>What Success Looks Like In This Role<ul><li>Help launch an innovative, high-impact mental health product within the first 2 quarters.</li><li>Establish trust and connections within the team and across the organization.</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and proactively identify opportunities for improvement.</li><li>Contribute to building a thriving team culture.</li></ul>What We Expect From You<ul><li>Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.</li><li>8+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in startup environments. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Nice-to-have: experience in healthcare, mental-health tech, or applied AI/ML; familiarity with TypeScript, Ruby, and/or Python.</li></ul>The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>6+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target base salary range for this position is $179,100- $240,405, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that candidates for this position must be based in the Salt Lake City metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Salt Lake!Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>6+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target base salary range for this position is $179,100- $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.Reporting to the Director of Engineering, New Venture, you will take on a high-visibility, high-impact role as a Senior Software Engineer for a new product initiative. In this key technical position within a 0-to-1 team, you'll have the autonomy to drive technical decisions and influence the direction of product development. You'll collaborate closely with R&D leadership to design and execute high-priority projects that support our company's mission of transforming mental healthcare.This is a unique opportunity to be a foundational member of an empowered, purpose-driven team working on an innovative early-stage product. You will engage with a collaborative group focused on building solutions that make a lasting difference in mental healthcare.What You Will Be Doing: <ul><li>Lead a high-impact 0-1 product initiative, acting as a technical leader and contributing across various facets of engineering. Your role will offer autonomy to explore creative solutions and push the boundaries of what's possible. </li><li>Work with a cross-functional team of product managers, designers, data scientists, and marketers to rapidly innovate, ensuring the product aligns with the company's mission and goals.</li><li>Partner with the GM, Engineering Manager, and CTO to establish technical standards, set a clear vision, and create scalable software architecture, all while having ownership over key decisions.</li><li>Break down complex requirements into manageable, incremental deliverables, applying mastery of your craft to deliver high-quality work.</li><li>Prioritize and manage project timelines, ensuring successful completion of deliverables while maintaining a high level of autonomy in day-to-day decision-making.</li><li>Identify opportunities for process improvements and take initiative to drive leadership in these areas.</li><li>Cultivate a deep understanding of our products, users, and the broader impact on mental healthcare, ensuring that your work is aligned with a clear sense of purpose.</li><li>Quickly pivot and adapt solutions based on feedback or new insights, clearly communicating changes to your team and maintaining momentum.</li><li>Manage risks, dependencies, and tradeoffs in complex project delivery, always keeping the larger mission in focus.</li><li>Collaborate with a passionate, close-knit team on special projects, where you'll experience autonomy, mastery, and purpose in every aspect of your work.</li></ul>What success looks like in this role:<ul><li>Launch an innovative, high-impact mental health product within 5 quarters.</li><li>Maintain and enhance strong engineering practices (e.g., minimizing code churn, improving cycle time, etc.).</li><li>Build scalable architectures that support future growth and integrations.</li><li>Elevate the standards of engineering excellence and delivery while fostering an environment that values autonomy and purpose.</li></ul>What We Expect From You: We are seeking an experienced Senior Software Engineer who values autonomy, mastery of their craft, and working on purposeful, impactful projects. In this role, you'll have the opportunity to take ownership of 0-1 products and collaborate with an agile team to shape the future of Spring Health. Experience working with healthcare infrastructure, applied AI/ML, and/or early-stage startups is a plus.<ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related field.</li><li>4+ years of experience as a software engineer, with a proven track record of delivering successful products, ideally in healthcare.</li><li>Deep understanding of modern healthcare SaaS platforms and their architecture.</li><li>Ability to tackle cross-team challenges related to customer experience, quality, and security, using your mastery of engineering skills.</li><li>Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.</li><li>Strong ability to navigate ambiguity with a bias toward autonomy and decision-making.</li><li>Experience in an early-stage startup environment. The ideal candidate will be comfortable in a high-growth, fast-paced setting where autonomy and mastery are valued.</li><li>Preferred experience with AI/ML tools.</li><li>Experience in mental health technology is preferred; experience in healthcare technology is required.</li><li>Ability to identify and prevent decisions that could hinder long-term success.</li></ul>The target salary range for this position is $159,100 - $213,565 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>The Member Growth Engineering team builds the digital experiences that help new members discover Spring Health and guide all members to the right care at the right moment. We are moving beyond traditional funnels to build a D2C brand and a habit-forming product. You will iterate rapidly on acquisition loops, activation pathways, and nurturing experiences to convert and re-engage members, ultimately driving Spring's mission of eliminating every barrier to mental health.We are looking for a Staff Software Engineer to help us evolve all of our mobile experiences to be best-in-class in service of this mission.Please note that candidates for this position must be based in the Seattle metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Seattle!What you'll be doing:<ul><li>Leveling up our mobile architecture and code quality through planned evolution</li><li>Leading by example with hands on refactoring and feature development projects</li><li>Applying your passion for scalable and extensible architecture to high impact products</li><li>Executing quickly and efficiently in a collaborative team setting</li><li>Contributing to a thriving team of engineers around you</li><li>Establishing and upholding performance, accessibility, and usability standards.</li><li>Maintaining automated testing, release health metrics, and crash-free rate targets.</li><li>Partnering with design to define a mobile design system and UX heuristics.</li><li>Owning mobile CI/CD, app release process, and SDK/framework upgrades.</li><li>Improving developer velocity through shared tooling, build systems, and feature-flag management.</li><li>Defining code architecture patterns and platform guardrails for all mobile development.</li><li>Providing technical direction and oversight for the larger organization</li><li>Participate in an on-call rotation to support system reliability and respond to production issues</li><li>Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders</li></ul>What success looks like in this role:<ul><li>Energetic immersion in complex mobile projects</li><li>On time planned deliveries and high velocity incremental deliveries</li><li>High quality engineering output, in terms of both product and codebase</li><li>Trend of reducing technical debt reduction and improving engineering excellence </li><li>Great productive relationships in engineering and across functions like PM and Design</li><li>Organization wide leadership as an exemplary engineer and mentor</li><li>Anticipates and removes barriers of all kinds while independently handling ambiguity</li><li>Given a clear strategy, can define a sequence of objectives</li><li>Given a clear vision, can create a strategy to get there</li></ul>What we expect from you:<ul><li>At least 10 years experience as a software engineer</li><li>At least 5 years of cumulative experience or exposure developing mobile apps on both Flutter (Dart) and React Native (JS/TS)</li><li>Track record of proactive and collaborative leadership style</li><li>Track record of technical leadership, creating clarity from ambiguity</li></ul>The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>As a Machine Learning Engineer on our AI and ML Infrastructure team, you'll be a key player in our mission to accelerate improvements that remove barriers to mental health. Your role is to build the foundational LLM infrastructure, tools, and automated systems that empower all of our product teams to deliver features faster, safer, and more reliably.This is a hands-on role where you will build the "paved road" for AI development at Spring Health. You will tackle complex technical challenges by turning clear solutions into well-defined technical plans for LLM Ops and shared LLM components. You will not only build for today's needs but also lay the groundwork for future capabilities.Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.What you'll do<ul><li>Build Foundational LLM Tooling: Design, build, and maintain the core components of our LLM infrastructure. This includes operationalizing tools like LangSmith for observability, creating shared patterns for using orchestration frameworks, and developing reusable libraries that make our feature teams more productive.</li><li>Develop Advanced AI Capabilities: Build the platform to support sophisticated LLM use cases. You will help deploy and build the pipelines for a vector database to enable Retrieval-Augmented Generation (RAG) across multiple product teams.</li><li>Pioneer Future-State Infrastructure: Contribute to proofs-of-concept and the architectural groundwork for future innovations.</li><li>Ensure Platform Excellence & Scalability: Consistently add logging, monitoring, and alerting to the platform services you build. Your team is accountable to ensure the platform is stable, performant, and cost-effective for its internal users.</li><li>Partner with Feature Teams: Work closely with engineers across the organization to understand their needs and challenges. You will act as a consultant and enabler, providing the tools and patterns that unblock their work and accelerate their AI roadmaps.</li></ul>What success looks like:<ol><li> Platform Adoption & Developer Enablement</li></ol><ul><li>Accelerate onboarding by cutting the time it takes for new engineers to make their first successful call to the platform.</li><li>Improve developer satisfaction and drive adoption of new platform features each quarter.</li></ul><ol><li> Operational Excellence & Reliability</li></ol><ul><li>Meet or exceed SLOs for core services, such as uptime and latency, and lower the average time to resolve incidents (MTTR).</li><li>Increase automation by improving test coverage and reducing repetitive support questions through better documentation.</li></ul><ol><li> Roadmap Delivery & Project Execution</li></ol><ul><li>Deliver committed roadmap items on schedule each sprint or quarter.</li><li>Produce high-quality work, from clear technical designs to clean, maintainable code.</li></ul><ol><li> Team & Cross-functional Collaboration</li></ol><ul><li>Earn positive feedback from internal platform users and stakeholders.</li><li>Elevate the team by improving internal processes and sharing knowledge through mentorship and documentation.</li></ul>What you'll bring<ul><li>Proven Experience: Demonstrated experience building and delivering production-grade software, with significant, hands-on experience in LLM or Generative AI engineering.</li><li>A Platform Builder's Mindset: You think in terms of abstractions, reusability, and creating leverage for other engineers. You have experience building internal tools, libraries, or platforms and understand the importance of clear documentation and API design for your internal customers.</li><li>Technical Proficiency: Strong proficiency in Python and familiarity with the modern AI/ML stack, including cloud services (AWS, GCP, or Azure) and CI/CD pipelines. You are adept at making smart, practical tradeoffs to meet goals.</li><li>LLM & Generative AI Expertise: Hands-on experience building or working with key components of the modern LLM stack. Direct experience with orchestration frameworks (e.g., LangChain, LangGraph), observability tools (e.g., LangSmith), and the infrastructure for Retrieval-Augmented Generation (RAG) like vector databases is a significant plus.</li><li>Pragmatic Problem-Solving: The ability to operate at a feature scope, breaking down clearly defined solutions into smaller, manageable tasks. You can proactively identify and mitigate risks and think through what might be coming in the next sprint.</li><li>Resilience and Drive: A high degree of grit and comfort with the ambiguity that comes with a fast-paced, high-growth environment. You take ownership, see challenges as opportunities, and are resourceful in finding solutions.</li><li>Education: A Bachelor's degree in a technical field or equivalent practical experience. We value the diverse perspectives that different backgrounds bring to our team.</li><li>Security and Privacy Awareness: A deep understanding of the importance of handling sensitive data.</li></ul>The target base salary range for this position is $120,000 - 165,275, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>As the Engineering Manager of our AI/ML Platform team, you will be central to our mission to accelerate the delivery of cutting-edge improvements that remove barriers to mental health. Together, you and your team will be responsible for building and scaling the core AI and ML platforms that empower all our product teams. You will report to the Director of AI & ML on the Data Products group and collaborate with her to execute on the vision for maturing this infrastructure. Your work will directly enable us to get critical features into the hands of users sooner in a safe and robust way.This is a role for a leader who leads from the front. As a player-coach, you will be deeply engaged in the technical details, guiding the team through complex decisions on architecture, AI safety, and workflows using tools like LangGraph. Your hands-on expertise is the foundation for your true focus: amplifying the team's impact through team leadership and mentorship. You will achieve this by fostering a culture of high standards, driving accountability on execution, and ensuring the team has the clarity and support needed to turn ambitious roadmaps into reality.Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.What you'll do:<ul><li>Provide Technical Leadership: Guide the team through complex architectural decisions across the full AI/ML stack, from our core ML infrastructure (e.g., model registry, CI/CD, feature stores) to LLM orchestration and observability.</li><li>Champion AI Trust & Safety: Work in close partnership with our AI Trust team to translate principles like clinical norms, fairness, and transparency into concrete technical controls and guardrails. You will help implement standard practices and patterns that make it easy to include safety guardrails for new applications.</li><li>Drive Operational Excellence: Improve our MLOps and LLMOps capabilities. You will help establish robust, automated monitoring for model performance, latency, and cost; define SLOs for platform components; and build the CI/CD pipelines that enable teams to deploy and iterate on models safely and quickly.</li><li>Execute on Strategy and Drive Alignment: Break down large initiatives into clear, phased roadmaps. You will be a key partner for your product manager in navigating complex prioritization decisions and making strategic trade-offs.</li><li>Manage Stakeholders and Communicate Progress: Build strong relationships and manage dependencies across the organization, including with Product, Member Experience, and Clinical teams. You'll track and communicate KPI-focused metrics that measure your platform's health, adoption rate, and impact on developer velocity.</li><li>Lead a High-Performing Team: Foster a culture of psychological safety and continuous learning where engineers feel empowered to do their best work. You will attract, hire, and retain top-tier ML engineering talent.</li><li>Drive Accountability and Performance: Set clear and ambitious goals and KPIs for your team. You will establish a rhythm of accountability through regular check-ins and performance reviews, addressing underperformance constructively while celebrating wins.</li><li>Coach and Develop Talent: Actively mentor engineers to grow their technical and soft skills. You will use our career ladders to create personalized development plans that align individual ambitions with team and company goals.</li></ul>What success looks like:<ul><li>Velocity & Safety: Your team's work on reusable AI safety guardrails and core platform components measurably reduces the time it takes for product teams to ship new AI features to production.</li><li>LLM Platform Maturity: You mature our LLM platform by delivering on key roadmap phases, including CI/CD for prompts, automated monitoring and alerting, and A/B testing capabilities. You also lead the design and implementation of infrastructure for advanced capabilities like RAG, fine-tuning, and LLM memory.</li><li>ML Platform Maturity: You lead your team's work on standardizing our ML infrastructure, resulting in a centralized model registry, automated deployment pipelines, and standardized development environments for data scientists.</li><li>Platform Adoption: You successfully advocate for scalable and robust patterns, demonstrably increasing the percentage of models and AI features that are built and operated on your team's core infrastructure.</li></ul>What you'll bring:<ul><li>Proven Leadership: 2-4+ years in a formal engineering management role. You have direct experience leading teams of 4+ engineers and a history of productionizing successful AI/ML platforms and solutions.</li><li>LLM Operations Expertise: 1+ years of experience iteratively building AI-empowered tools and ensuring they are operating safely and at scale. You have hands-on experience with the modern AI stack, including orchestration frameworks like LangGraph, observability tools like LangSmith, and best practices for prompt engineering and building safety guardrails.</li><li>Machine Learning Expertise: 5+ years of experience in software or machine learning engineering, with a background as a Senior MLE, SRE, or DevOps Engineer working on ML infrastructure. You have hands-on experience building, evaluating, and deploying machine learning models.</li><li>Technical Proficiency: Strong understanding of the modern AI/ML stack, including cloud services (AWS, GCP, Azure), container orchestration (Kubernetes), IaC (Terraform), and CI/CD systems. You are proficient in Python and have experience with LLM tools like LangGraph and LangSmith.</li><li>Strategic Mindset: Demonstrated ability to collaborate with product management and other cross-functional partners in an outcome-driven environment.</li><li>Project Management Skills: A history of successfully delivering complex, multi-month technical projects.</li><li>Security and Privacy Awareness: We work with sensitive data - ensuring that our pipelines and processes respect the trust of our customers and legal requirements is essential. Previous experience in a medical / health records industry is preferred.</li></ul>The target base salary range for this position is $159,100 - $213,565, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>Reporting to the Senior Engineering Manager - Agentic Care, you will design, build, and ship full-stack agentic AI experiences that make the care journey adaptive and accessible, empowering patients and providers. You'll collaborate with product, design, clinical, and AI/ML platform teams to turn ideas into safe, measurable, production features - from rapid prototypes to reliable services, APIs, and UIs.Please note that candidates for this position must be based in the Salt Lake City metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026. We're excited to be growing our presence in Salt Lake City!What you'll do:<ul><li>Own the technical design and delivery of full-stack agentic AI systems</li><li>Design and build scalable full-stack services using Ruby on Rails, Python, and React</li><li>Collaborate with cross-functional teams to ship high-impact features that improve the care delivery experience</li><li>Expand and maintain existing web applications and AI services</li><li>Debug and resolve issues quickly and efficiently</li><li>Provide technical leadership in architectural discussions, code reviews, and system planning</li><li>Advocate for high engineering standards, including test coverage, documentation, and observability</li><li>Participate in an on-call rotation to support system reliability and respond to production issues</li><li>Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder</li></ul>What success looks like:<ul><li>Deliver projects on time, within scope, and with high stakeholder satisfaction</li><li>Maintain high system uptime and low defect rates through strong testing and observability practices</li><li>Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment</li><li>Lead high-quality code reviews and technical discussions</li><li>Influence team velocity and architecture through mentorship and planning contributions</li><li>Drive continual improvement in team delivery, reliability, and system maintainability</li></ul>What you'll bring:<ul><li>5+ years of professional software development with a full-stack focus</li><li>Production experience building and shipping LLM systems</li><li>Proficiency in Ruby on Rails or Python, and TypeScript/React</li><li>Comfortable operating in a fast-moving, ambiguous 0 to 1 environment</li><li>Curious, growth-minded, and eager to learn new applied-AI tools and methods</li><li>Proven track record leading complex projects end-to-end with minimal oversight</li><li>Effective collaborator on cross-functional Agile teams</li><li>Strong problem-solving skills and attention to detail</li></ul>The target base salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>We are looking for an experienced consumer product manager to build out compelling self-care capabilities that nurture members on our platform before they're ready for care. Reporting to the Director of Product, Member Growth, you will collaborate with a cross-functional team to continuously improve member engagement and conversion to care for eligible Spring Health members.Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing:<ul><li>Contribute to our mission to eliminate every barrier to mental healthcare for our members.</li><li>Identify, test, and deliver optimizations aimed at increasing engagement of eligible Spring Health members with self-care offerings, with a focus on nurturing low-intent members.</li><li>Define, own, and socialize a roadmap that balances user & business needs with technical decisions and constraints.</li><li>Develop deep relationships with cross-functional partners (Design, Engineering, Data Science, Marketing) to gain an understanding of the key problems to focus on, and ultimately scope, plan, execute, and launch valuable and high-quality experiences across both web and mobile platforms.</li><li>Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations.</li><li>Autonomously leverage data to inform product decisions, measure effectiveness, and iterate.</li><li>Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.</li><li>Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.</li></ul>What success looks like in this role:<ul><li>Meet or exceed targets for member conversion within your scope.</li><li>Contribute to a seamless and delightful member experience, as measured by customer satisfaction metrics like NPS and system usability score. </li><li>Foster a team culture of high-velocity experimentation and continuous improvement.</li></ul>What we expect from you:<ul><li>3+ years of consumer-facing product management experience, with a track record of driving user engagement and growth. </li><li>Strong analytical skills and experience with data-driven decision making.</li><li>Strong experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development.</li><li>Experience working with cross-channel customer marketing platforms and A/B testing tools.</li><li>Exceptional communication, organizational, and collaboration skills.</li><li>Passion for mental health and a commitment to improving access to care.</li><li>Ability to thrive in a fast-paced environment. </li></ul>Preferred qualifications:<ul><li>Experience building content-centric consumer products.</li><li>Hypergrowth start-up experience.</li><li>Fluency with Looker, Mixpanel, Iterable, and/or Eppo.</li></ul>The target base salary range for this position is $133,440 - $166,800, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li><li>Employer sponsored 401(k) match of up to 2% for retirement planning</li><li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li><li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li><li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li><li>Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals. </li><li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li><li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li><li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li><li>Up to $1,000 Professional Development Reimbursement a year.</li><li>$200 per year donation matching to support your favorite causes.</li></ul><div>Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our ValuesOur privacy policy: https://springhealth.com/privacy-policy/Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div></div>

Question	Topic	Difficulty	Ask Chance
Boarding Times Bias	Statistics	Medium	Very High
Hundreds of Hypotheses	Statistics	Medium	Very High
Random Bucketing	A/B Testing & Experimentation	Medium	Very High

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