FIS Global Business Intelligence Interview Questions + Guide in 2025

Fis Global is a leading provider of financial technology solutions that empower businesses to enhance their operations and deliver exceptional customer experiences.

The Business Intelligence role at FIS Global is pivotal in utilizing data to drive informed decision-making and strategic planning. Key responsibilities include developing and implementing data visualization dashboards, performing data analysis to identify trends and insights, and utilizing SQL for data extraction and manipulation. A successful candidate will possess strong technical skills in SQL and a solid understanding of analytical concepts, alongside exceptional problem-solving abilities and a collaborative mindset. Experience in handling demanding clients and creating test plans versus test strategies is also advantageous, as the role often requires interaction with various stakeholders and adapting to their needs efficiently. This role aligns with FIS Global's commitment to innovation and excellence in delivering data-driven solutions to their clients.

This guide will help you prepare for a job interview by equipping you with insights into the key competencies and expectations for the Business Intelligence role at FIS Global, enhancing your confidence and readiness for potential questions.

The interview process for a Business Intelligence role at FIS Global is structured to assess both technical skills and cultural fit within the organization. The process typically unfolds in several key stages:

1. Initial Screening

The first step is an initial screening, which usually takes place via a phone call with a recruiter. This conversation lasts about 30 minutes and focuses on your background, motivations for applying, and a general overview of your experience. The recruiter will also gauge your fit for the company culture and discuss the role's expectations.

2. Technical Interview

Following the initial screening, candidates typically participate in a technical interview. This round may be conducted via video conferencing and involves a panel of two to three interviewers. Expect to answer questions that assess your proficiency in SQL, data analysis, and relevant programming languages. You may also be asked to solve real-world problems or case studies that reflect the challenges faced in the Business Intelligence domain.

3. Behavioral Interview

The next stage often includes a behavioral interview, where you will be asked to provide examples from your past experiences. This interview aims to understand how you handle various workplace situations, such as dealing with difficult clients or collaborating with team members. Be prepared to discuss your approach to problem-solving and how your previous roles have prepared you for this position.

4. Final Interview

The final interview typically involves a meeting with the hiring manager or team leads. This round may include scenario-based questions that test your technical knowledge and your ability to apply it in practical situations. You might also be asked to present a case study or discuss your previous projects, particularly those involving tools like Power BI and SQL.

5. Offer and Feedback

After the final interview, candidates may receive a verbal offer within a few days. However, it’s not uncommon for the process to take longer, with some candidates experiencing delays in feedback. Be sure to follow up if you haven’t heard back within a reasonable timeframe.

As you prepare for your interview, consider the types of questions that may arise in each of these stages.

Here are some tips to help you excel in your interview.

Understand the Interview Structure

The interview process at FIS typically involves multiple stages, starting with an HR screening followed by technical interviews and behavioral assessments. Familiarize yourself with this structure so you can prepare accordingly. Expect a mix of technical questions, particularly around SQL and your experience with BI tools, as well as behavioral questions that assess your problem-solving abilities and how you handle challenging situations.

Prepare for Technical Proficiency

Given the emphasis on SQL in the role, ensure you are well-versed in SQL queries, including joins, group functions, and data manipulation. You may encounter scenario-based questions that require you to demonstrate your technical knowledge and problem-solving skills. Brush up on your understanding of data analytics concepts and be ready to discuss how you have applied these skills in previous roles.

Showcase Relevant Experience

Be prepared to discuss your past experiences in detail, particularly those that relate to business intelligence and analytics. Highlight specific projects where you utilized SQL, PowerBI, or other relevant tools. Use the STAR (Situation, Task, Action, Result) method to structure your responses, ensuring you clearly articulate your contributions and the impact of your work.

Emphasize Soft Skills

FIS values collaboration and the ability to work with demanding clients. Be ready to share examples of how you have successfully navigated difficult interpersonal situations or managed client expectations. This will demonstrate your ability to thrive in a team-oriented environment and your commitment to delivering excellent service.

Engage with the Interviewers

During the interview, take the opportunity to ask insightful questions about the team dynamics, company culture, and specific challenges the business intelligence team is currently facing. This not only shows your interest in the role but also allows you to gauge if FIS is the right fit for you.

Be Authentic and Personable

While technical skills are crucial, FIS also values cultural fit. Be yourself during the interview and let your personality shine through. Share your motivations for wanting to work at FIS and how your values align with the company’s mission. Authenticity can set you apart from other candidates.

Follow Up

After the interview, consider sending a thank-you email to express your appreciation for the opportunity to interview. This is a chance to reiterate your interest in the role and briefly mention any key points you may want to emphasize again. A thoughtful follow-up can leave a lasting impression.

By preparing thoroughly and approaching the interview with confidence and authenticity, you can position yourself as a strong candidate for the Business Intelligence role at FIS. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Intelligence interview at FIS Global. The interview process will likely assess your technical skills, problem-solving abilities, and your experience in handling data analytics and reporting tools. Be prepared to discuss your past experiences, technical knowledge, and how you can contribute to the team.

Technical Skills

1. What is your experience with SQL, and can you explain how you would use it to analyze data?

This question aims to assess your proficiency in SQL, which is crucial for a Business Intelligence role.

How to Answer

Discuss specific SQL functions you are familiar with, such as joins, aggregations, and subqueries. Provide examples of how you have used SQL in past projects to derive insights from data.

Example

“I have extensive experience using SQL for data analysis, including complex queries involving multiple joins and aggregations. For instance, in my previous role, I used SQL to analyze customer purchase patterns, which helped the marketing team tailor their campaigns effectively.”

2. Can you describe a challenging data analysis project you worked on and how you approached it?

This question evaluates your problem-solving skills and ability to handle complex data scenarios.

How to Answer

Outline the project, the challenges faced, and the steps you took to overcome them. Highlight any tools or methodologies you used.

Example

“I worked on a project where we needed to clean and analyze a large dataset with missing values. I implemented a combination of data imputation techniques and SQL queries to ensure the data was reliable, which ultimately led to actionable insights for the business.”

3. How do you ensure data quality and accuracy in your reports?

This question assesses your attention to detail and understanding of data governance.

How to Answer

Discuss the processes you follow to validate data, such as cross-referencing with other data sources or implementing automated checks.

Example

“I ensure data quality by implementing validation checks at various stages of the data pipeline. I also regularly cross-reference my reports with source data to catch any discrepancies early on.”

4. What BI tools have you used, and how do you leverage them for reporting?

This question gauges your familiarity with Business Intelligence tools, which are essential for the role.

How to Answer

Mention specific tools you have experience with, such as Power BI, Tableau, or others, and explain how you have used them to create reports or dashboards.

Example

“I have used Power BI extensively to create interactive dashboards that visualize key performance indicators. By utilizing its DAX functions, I was able to create dynamic reports that provided real-time insights to stakeholders.”

5. Can you explain the difference between a test plan and a test strategy? When would you use each?

This question tests your understanding of testing methodologies, which is relevant for ensuring the quality of BI solutions.

How to Answer

Define both terms clearly and provide scenarios where each would be applicable.

Example

“A test plan outlines the specific testing activities for a project, while a test strategy provides a high-level overview of the testing approach. I would use a test plan for a specific project with defined requirements, whereas a test strategy would be more appropriate for a broader initiative that encompasses multiple projects.”

Behavioral Questions

1. Describe a time when you had to deal with a difficult coworker. How did you handle the situation?

This question evaluates your interpersonal skills and ability to work in a team.

How to Answer

Share a specific example, focusing on your approach to resolving the conflict and maintaining professionalism.

Example

“I once worked with a colleague who was resistant to feedback. I scheduled a one-on-one meeting to discuss our differences openly, which helped us find common ground and improve our collaboration on the project.”

2. What motivates you to work in Business Intelligence?

This question seeks to understand your passion for the field and your career aspirations.

How to Answer

Discuss what aspects of Business Intelligence excite you, such as data-driven decision-making or the impact of analytics on business strategy.

Example

“I am motivated by the power of data to drive strategic decisions. I find it rewarding to transform raw data into actionable insights that can significantly impact a company’s direction.”

3. How do you prioritize your tasks when working on multiple projects?

This question assesses your time management and organizational skills.

How to Answer

Explain your approach to prioritization, such as using project management tools or methodologies.

Example

“I prioritize my tasks by assessing deadlines and the impact of each project. I use tools like Trello to keep track of my progress and ensure that I allocate my time effectively across all projects.”

4. Can you give an example of how you have supported demanding clients?

This question evaluates your customer service skills and ability to manage expectations.

How to Answer

Share a specific instance where you successfully managed a demanding client, focusing on your communication and problem-solving skills.

Example

“I once worked with a client who had very specific reporting needs. I scheduled regular check-ins to ensure I understood their requirements and provided updates on progress, which helped build trust and resulted in a successful project delivery.”

5. Why are you interested in working for FIS Global?

This question assesses your knowledge of the company and your alignment with its values.

How to Answer

Research FIS Global’s mission and values, and explain how they resonate with your career goals and personal values.

Example

“I am impressed by FIS Global’s commitment to innovation in financial technology. I believe my skills in data analysis can contribute to your mission of delivering exceptional financial solutions to clients.”