Revenue Leakage Signals

Let’s say you’re a risk analyst at a telecom company, and you have access to transaction and billing data covering millions of call and data usage events each month.

Leadership suspects that revenue may be leaking due to mismatches between the number of usage events recorded and what customers are actually billed, but it’s unclear if the cause is system glitches, delayed reporting, pricing errors, or even fraud.

How would you go about analyzing the data to surface where revenue is leaking, and what patterns or signals would help you tell apart technical issues from intentional misuse?