The Ticketmaster Business Intelligence interview guide, interview questions, salary data, and interview experiences.

Ticketmaster Business Intelligence Interview Guide

<p>Getting ready for an Business Intelligence interview at Ticketmaster? The Ticketmaster Business Intelligence interview span across 10 to 12 different question topics. In preparing for the interview:</p>
<ul>
<li>Know what skills are necessary for Ticketmaster Business Intelligence roles.</li>
<li>Gain insights into the Business Intelligence interview process at Ticketmaster.</li>
<li>Practice real Ticketmaster Business Intelligence interview questions.</li>
</ul>
<p>Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Ticketmaster Business Intelligence interview.</p>


Getting ready for an Business Intelligence interview at Ticketmaster? The Ticketmaster Business Intelligence interview span across 10 to 12 different question topics. In preparing for the interview:

- Know what skills are necessary for Ticketmaster Business Intelligence roles.
- Gain insights into the Business Intelligence interview process at Ticketmaster.
- Practice real Ticketmaster Business Intelligence interview questions.

Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Ticketmaster Business Intelligence interview.
        

Overview

<p>We've gathered this data from parsing thousands of interview experiences sourced from members.</p>

We've gathered this data from parsing thousands of interview experiences sourced from members.

Ticketmaster Business Intelligence Interview Process

<p>Suppose your company needs to cut costs due to an economic downturn. During a coffee break, you hear a rumor that a lot of money goes to employees who don’t do their work, and you decide to find out if the rumor is true.</p>

<p>Given two tables: <code>employees</code> and <code>projects</code>, find the sum of the salaries of all the employees who didn’t complete any of their projects.</p>

<p>Clarification:</p>

<p>We will consider a project unfinished if it has no end date (its <code>End_dt</code> is <code>NULL</code>).</p>

<p>Given this, we’ll say an employee didn’t finish any of their projects when:</p>

<ul>
<li>They were assigned at least one project.</li>
<li>None of their projects have an <code>End_dt</code>.</li>
</ul>

<p><strong>Example:</strong></p>

<p><strong>Input:</strong></p>

<p><code>employees</code> table</p>

<table>
<thead>
<tr>
<th>id</th>
<th>salary</th>
</tr>
</thead>

<tbody>
<tr>
<td>INTEGER</td>
<td>FLOAT</td>
</tr>
</tbody>
</table>
<p><code>projects</code> table</p>

<table>
<thead>
<tr>
<th>employee_id</th>
<th>project_id</th>
<th>Start_dt</th>
<th>End_dt</th>
</tr>
</thead>

<tbody>
<tr>
<td>INTEGER</td>
<td>INTEGER</td>
<td>DATETIME</td>
<td>DATETIME</td>
</tr>
</tbody>
</table>
<p><strong>Output:</strong></p>

<table>
<thead>
<tr>
<th>total_slack_salary</th>
</tr>
</thead>

<tbody>
<tr>
<td>INTEGER</td>
</tr>
</tbody>
</table>


Find the total salary of slacking employees.

Slacking Employees Salaries

<p>You’ve been asked to analyze the player’s behaviors at a gaming company.</p>

<p>Write a query to get the number of players who played between 5 and 10 games (5 and 10 excluded), and the number of players who played 10 games or more.</p>

<p><strong>Example:</strong></p>

<p><strong>Input:</strong></p>

<p><strong><code>players</code></strong> table</p>

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td>id</td>
<td>INTEGER</td>
</tr>

<tr>
<td>name</td>
<td>VARCHAR</td>
</tr>

<tr>
<td>games_played</td>
<td>INTEGER</td>
</tr>

<tr>
<td>registered_at</td>
<td>TIMESTAMP</td>
</tr>
</tbody>
</table>
<p><strong>Output:</strong></p>

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td>players_more_than_5_to_10_games</td>
<td>INTEGER</td>
</tr>

<tr>
<td>players_10_plus_games</td>
<td>INTEGER</td>
</tr>
</tbody>
</table>


Obtain count of players based on games played.

Player Analysis

<p>You have been given a table <code>tbl_numbers</code> with only one column: <code>int_numbers</code>.  It can have one integer number value per row in a sequential manner.</p>

<p>Write a query to return the number repeated by one times its own value.</p>

<p>For example, the integer number 5 would appear five times in the output (1 times 5).</p>

<p><strong>Example:</strong></p>

<p><strong>Input:</strong></p>

<p><code>tbl_numbers</code> table</p>

<table>
<thead>
<tr>
<th>int_numbers</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>1</code></td>
</tr>

<tr>
<td><code>2</code></td>
</tr>

<tr>
<td><code>3</code></td>
</tr>

<tr>
<td><code>4</code></td>
</tr>
</tbody>
</table>
<p><strong>Output:</strong></p>

<table>
<thead>
<tr>
<th>seq_numbers</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>1</code></td>
</tr>

<tr>
<td><code>2</code></td>
</tr>

<tr>
<td><code>2</code></td>
</tr>

<tr>
<td><code>3</code></td>
</tr>

<tr>
<td><code>3</code></td>
</tr>

<tr>
<td><code>3</code></td>
</tr>

<tr>
<td><code>4</code></td>
</tr>

<tr>
<td><code>4</code></td>
</tr>

<tr>
<td><code>4</code></td>
</tr>

<tr>
<td><code>4</code></td>
</tr>
</tbody>
</table>


Sequentially Fill in Integers

Ticketmaster Business Intelligence Interview Questions

Job Summary:
THE TEAM
The Automation Modernization Team is a newly established function within the Infrastructure Architecture Services segment, reporting directly to the Senior Director. This team is dedicated to driving automation initiatives that streamline processes and accelerate both software and infrastructure delivery across the organization. As a core part of our infrastructure strategy, the team will leverage cutting-edge Cloud-Native technologies, automation frameworks, and SRE principles to empower service owner teams, reduce operational toil, and enhance delivery efficiency. Together, we aim to build robust, scalable automation solutions that enable our Infrastructure Group to operate at peak performance.
THE JOB
Are you passionate about transforming infrastructure through automation? We are seeking a highly skilled Principal Software Engineer to join our newly formed Automation Modernization team. In this role, you will design and implement software automation solutions that optimize our Infrastructure Group’s operations, leveraging Cloud-Native technologies to accelerate both software and infrastructure delivery. This is a unique opportunity to grow your skills and help shape our automation strategy, empowering teams to streamline their processes.
WHAT YOU WILL BE DOING
Tactical Work (20%): Implement planned project work while supporting complex operational issues from internal customers, focusing on scalability and performance. Hands-on coding, debugging, and deploying solutions to address infrastructure challenges. Oversee CI/CD pipeline improvements and optimizations using GitLab, ensuring high availability and accelerated software delivery.
Solutions Architecture (40%): Design scalable architectures that enable seamless integration and consumption of infrastructure services by tech teams, focusing on maintainability and resilience. Lead the creation of comprehensive documentation, diagrams, and proof-of-concepts to support infrastructure automation initiatives. Architect robust automation solutions using Cloud-Native technologies, Kubernetes, and infrastructure-as-code tools.
Strategic Work (40%): Lead planning sessions, roadmap discussions, and architecture reviews, providing strategic insights that guide future technology implementations. Collaborate with senior stakeholders to align automation projects with organizational priorities, influencing key decisions to optimize both software and infrastructure delivery. Mentor engineers on best practices, coding standards, and modern automation techniques, fostering a culture of continuous learning.
This is an exciting time to come on board with Ticketmaster, as we focus on efforts towards modernization and operability, expanding capacity, and enhancing our service offerings in a number of ways. You will also:
Architect, design, develop, and deploy scalable automation tools using Go, Rust, Python, and PowerShell.
Build intuitive frontend interfaces using TypeScript and React to enhance automation systems.
Utilize Cloud-Native technologies, Kubernetes, and infrastructure-as-code tools like Terraform, Ansible, and Pulumi to optimize infrastructure processes.
Develop and maintain CI/CD pipelines with GitLab to drive continuous integration and accelerate software delivery.
Champion an SRE mindset focused on automation, high availability, Service Level Objectives (SLOs), and observability using Prometheus and Grafana.
Collaborate closely with Infrastructure teams to identify automation opportunities and translate them into software solutions that enable service owner teams to fully own and operate their environments, while providing ongoing support and guidance.
Focus on building robust, self-service automation solutions with support available for escalations and continuous improvements.
Share best practices and tools to foster a collaborative learning environment and empower service teams to leverage automation.
Complete assigned project related work from Jira tickets following Scaled Agile Framework (SAFe) methodology.
Drive initiatives to ensure PCI and security compliance requirements.
Participate in on-call rotations only for critical escalations, ensuring that service owner teams are empowered to manage day-to-day operations.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Strong experience in software engineering with a focus on automation, large-scale systems, and strategic planning.
Proven expertise in at least two languages (Go, Rust, Python, or PowerShell).
Extensive experience with frontend development using TypeScript and React.
Deep hands-on experience with Cloud-Native technologies, Kubernetes, Prometheus, Grafana, and infrastructure-as-code tools (Terraform, Ansible, Pulumi).
Advanced proficiency in setting up CI/CD pipelines using GitLab.
Expert understanding of SRE principles, automation best practices, and metrics-driven observability.
A collaborative mindset, excellent communication skills, and a passion for driving efficiency and empowering teams.
Strong experience with Agile methodologies, specifically within a fully remote, distributed team environment.
Exceptional ability to synthesize complex technical and organizational challenges into actionable problem statements and solutions.
YOU
Strategic and forward-thinking, capable of leading highly complex, high-impact initiatives.
Autonomous, proactive, and comfortable driving strategic change in a dynamic environment.
Passionate about iterative delivery, focused on achieving measurable outcomes.
Exceptional problem-solving skills, with the ability to analyze and propose innovative solutions to complex technical issues.
Strong communication skills, able to influence senior stakeholders and foster cross-team collaboration.
Highly collaborative and comfortable working within multidisciplinary teams.
Deeply concerned with security and compliance, with a commitment to delivering secure, compliant services and solutions.
Proven ability to lead cross-functional initiatives and influence senior leadership to drive technology adoption and strategic change.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability  - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork  - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity  - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging  - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
----------
The expected compensation for this position is:
$158,000.00 USD - $199,000.00 USD ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

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Join to apply for the  Senior Product Manager  role at  Ticketmaster
Join to apply for the  Senior Product Manager  role at  Ticketmaster
Job Summary:
THE TEAM
The Marketplace Product team at Ticketmaster partners across the company and across the globe to identify opportunities to drive client, fan and internal company value through web, mobile, and integration solutions, services that power Ticketmaster retail experiences. Our products cover ecommerce services, marketing, order processing services, and fulfillment services.

THE JOB
The Senior Product Manager is a pivotal role in the development of Ticketmaster’s marketplace. This individual will have direct and shared ownership for products within the Ticketmaster Resale platform. This role involves building and maintaining relationships with key members of the Ticketmaster and Live Nation teams. Key areas of responsibility include communication, relationship management, requirements gathering and definition, and guiding initiatives through the product development lifecycle. The role requires someone who is comfortable operating at a fast pace, is detail oriented, drives for results and takes pride in offering quality experiences which delight our customer. This person will help evolve the business and the technology behind it to ensure a smooth purchase experience for fans looking for their next live event, whether it’s concerts, theater, or sports.

WHAT YOU WILL BE DOING:
Translate and prioritize business needs into innovative, quality solutions
Drive product and customer experience from concept to launch, working with cross-functional teams of product managers, designers, engineering, and operations across the globe
Determine and manage requirements and user stories for both internal and client-facing products, services with input from internal stakeholders and at times external clients
Write, prioritize, and manage sprints and backlog driven by needs, usage and value insights
Collaborate with internal stakeholder and engineering leadership to contribute to a strategic product roadmap
Develop and track metrics for success, ensuring the team is clear on their objectives every step of the way.
Take ownership of documentation, demos, and sequence diagrams as tools to manage a complex system of interdependencies
Capture, monitor and present hard data (KPIs) to assess assumptions and feature concepts for modifications or future enhancements
Be the evangelist of assigned product, collaborating with client support, education and marketing teams to communicate product changes to Ticketmaster’s clients and fans and to define go to market strategy
WHAT YOU NEED TO KNOW:
5-7 years product management experience in either eCommerce, pricing, machine learning, or other related fields
Proven success in delivering B2B or B2C digital products from concept to launch
Good knowledge of technical subjects such as microservices, API integrations, databases, etc.
Strong analytical and problem-solving skills with the ability to make data-driven decisions
Capable of managing multiple projects simultaneously and handle shifting priorities
Excellent verbal and written communication skills, comfortable with presentations and interacting with internal teams and business stakeholders
Familiarity with agile processes and product management tools (e.g. Jira, Confluence, Miro)
Understanding of the ticketing, live event industry or financial industry trading systems a plus
Remote with hybrid opportunities in the central time zone; the greater Chicagoland region a plus
Bachelor’s degree in business, technology, or a related field
BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:
Reliability  - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork  – While we celebrate individual achievements, we know have more success as a team.
Integrity  - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging  - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
----------
The expected compensation for this position is:
$109,000.00 USD - $136,000.00 USD  Job Summary:
THE TEAM
The Marketplace Product team at Ticketmaster partners across the company and across the globe to identify opportunities to drive client, fan and internal company value through web, mobile, and integration solutions, services that power Ticketmaster retail experiences. Our products cover ecommerce services, marketing, order processing services, and fulfillment services.

THE JOB
The Senior Product Manager is a pivotal role in the development of Ticketmaster’s marketplace. This individual will have direct and shared ownership for products within the Ticketmaster Resale platform. This role involves building and maintaining relationships with key members of the Ticketmaster and Live Nation teams. Key areas of responsibility include communication, relationship management, requirements gathering and definition, and guiding initiatives through the product development lifecycle. The role requires someone who is comfortable operating at a fast pace, is detail oriented, drives for results and takes pride in offering quality experiences which delight our customer. This person will help evolve the business and the technology behind it to ensure a smooth purchase experience for fans looking for their next live event, whether it’s concerts, theater, or sports.

WHAT YOU WILL BE DOING:
Translate and prioritize business needs into innovative, quality solutions

Drive product and customer experience from concept to launch, working with cross-functional teams of product managers, designers, engineering, and operations across the globe

Determine and manage requirements and user stories for both internal and client-facing products, services with input from internal stakeholders and at times external clients

Write, prioritize, and manage sprints and backlog driven by needs, usage and value insights

Collaborate with internal stakeholder and engineering leadership to contribute to a strategic product roadmap

Develop and track metrics for success, ensuring the team is clear on their objectives every step of the way.

Take ownership of documentation, demos, and sequence diagrams as tools to manage a complex system of interdependencies

Capture, monitor and present hard data (KPIs) to assess assumptions and feature concepts for modifications or future enhancements

Be the evangelist of assigned product, collaborating with client support, education and marketing teams to communicate product changes to Ticketmaster’s clients and fans and to define go to market strategy

WHAT YOU NEED TO KNOW:
5-7 years product management experience in either eCommerce, pricing, machine learning, or other related fields

Proven success in delivering B2B or B2C digital products from concept to launch

Good knowledge of technical subjects such as microservices, API integrations, databases, etc.

Strong analytical and problem-solving skills with the ability to make data-driven decisions

Capable of managing multiple projects simultaneously and handle shifting priorities

Excellent verbal and written communication skills, comfortable with presentations and interacting with internal teams and business stakeholders

Familiarity with agile processes and product management tools (e.g. Jira, Confluence, Miro)

Understanding of the ticketing, live event industry or financial industry trading systems a plus

Remote with hybrid opportunities in the central time zone; the greater Chicagoland region a plus

Bachelor’s degree in business, technology, or a related field

BENEFITS & PERKS
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:
Reliability  - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork  – While we celebrate individual achievements, we know have more success as a team.
Integrity  - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging  - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
----------
The expected compensation for this position is:
$109,000.00 USD - $136,000.00 USD  ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Seniority level    Seniority level Mid-Senior level
Employment type    Employment type Full-time
Job function    Job function Product Management and Marketing
Industries Entertainment Providers
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Job Summary:
THE TEAM
Ticketmaster   is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. The Global Product team at Ticketmaster is responsible for fan-facing experience across all Ticketmaster properties across the globe. This team is the online and mobile face of the business and the technology behind it - which enables fans to discover and buy the music, sports, arts and theatre tickets they just can’t miss.
The Abuse Prevention team is dedicated to protecting our customers from malicious activities, maintaining platform integrity, and ensuring a safe, equitable ticket-buying experience. We analyze potential threats, build robust defenses against abusive automated traffic, and collaborate closely with engineering, data, and security teams to develop cutting-edge solutions.
THE JOB
Perimeter Protection Product Manager, you will lead the vision, strategy, and roadmap to protect Ticketmaster’s platforms and users from automated abuse at Ticketmaster's edge. You’ll partner closely with engineering, data science, security, and other cross-functional teams to craft innovative solutions that detect, investigate, and disrupt malicious scraping activities. Your ultimate goal is to uphold user trust, safeguard sensitive data, and ensure that genuine fans can access our platform without interference from bad actors.
CORE FOCUS
Product Strategy & Vision
Define and drive the product vision for Anti-Scraping and Perimeter Defense capabilities, ensuring alignment with Ticketmaster’s overall business objectives and platform security goals.

Conduct market research, analyze industry trends, and benchmark competing solutions to identify new opportunities to strengthen our defenses.

Roadmap & Prioritization
Develop and maintain the product roadmap in partnership with engineering and security stakeholders.

Manage trade-offs between customer experience, business requirements, and technical feasibility to prioritize product features that have the highest impact on reducing automated abuse.

Cross-Functional Collaboration
Collaborate with engineering, data, security, legal, and external vendors to ensure seamless product implementation and compliance with relevant policies and regulations.

Serve as the primary liaison between business stakeholders, internal teams, and third-party partners, communicating product updates and progress.

Investigation & Analysis
Work with data science and investigative analysts to identify, analyze, and quantify the impact of automated abuse.

Develop and refine processes to proactively detect and mitigate suspicious activities in real-time, leveraging internal data as well as open-source intelligence (OSINT).

Product Execution
Guide cross-functional teams through all phases of the product lifecycle—from discovery and design through development, launch, and iteration.

Create detailed product requirements, user stories, and acceptance criteria to guide engineering, ensuring a clear understanding of product objectives and metrics.

Measurement & Optimization
Define and track key performance indicators (KPIs) for anti-scraping initiatives, including detection rates, false positives, and overall impact on platform integrity.

Gather feedback from stakeholders and continuously refine product strategies, leveraging data insights to drive iterative improvements.

Thought Leadership & Advocacy
Champion internal best practices for data protection, anti-abuse strategies, and perimeter security across Ticketmaster’s global operations.

Present findings and updates to senior leadership, bridging technical details with strategic business impact.

WHAT WE NEED YOU TO BRING
Technical Skills/Competencies
5+ years of Product Management experience or equivalent, ideally in cybersecurity, fraud prevention, data protection, or a related domain.

Demonstrated experience leading cross-functional teams (engineering, data, security) on complex technical products.

Strong understanding of web technologies (HTTP, APIs, web security principles) and familiarity with bot detection / anti-scraping solutions.

Comfort with data analysis and working knowledge of SQL; ability to interpret large datasets, draw actionable insights, and measure product success.

Familiarity with OSINT techniques, network analysis, and/or compliance and data privacy concerns.

Behavioral Skills/Competencies
Excellent communication skills: Able to present complex technical issues and trade-offs to non-technical audiences and senior leaders.

Adversarial mindset: A keen interest in understanding malicious threat actors, with an eye toward proactively mitigating future threats.

Analytical thinking: Capable of driving data-driven decisions, comfortable generating hypotheses, and verifying them through experimentation.

Strategic mindset: Balancing short-term deliverables with long-term product vision to maintain an effective and sustainable security posture.

Collaboration & Influence: Skilled at working cross-functionally and building consensus, ensuring alignment toward common goals.

Preferred Qualifications/ Nice-to-have
Hands-on experience with security tools, risk analysis frameworks, and/or vulnerability assessment methodologies.

Familiarity with threat intelligence, forensics, and attribution methodologies.

Experience in a large-scale consumer-facing environment (e-commerce, social media, etc.).

ABOUT YOU
You must have experience specifically in network, perimeter, abuse prevention and security - in high demand industries where companies provide technology to organisations with this need. You should be deeply familiar with the latest trends for security, abuse, threats and underlying capabilities. You have experience working globally and have demonstrated outsized results in protections while balancing a best in class customer experience.
Self-directed. The ability to work both alone or in a mission led team, depending on the complexity and situational aspects of the task. You’re an acknowledged key player in the design and delivery of products both within and outside the group, requiring minimal supervision.

Leadership. You are a mentor that offers leadership and guidance for a team, using metrics and analysis to assess the success of products. Your experience helps you design strategy and then translate business strategy into solutions that can be acted upon and implemented. You have a deep understanding of the broader purpose and goals, and exhibit excellent judgement when faced with trade-offs and key decisions. Your impact comes through your track record of successful delivery. As the products evolve, you ensure that it continues to be maintained, with any creeping KTLO (keeping the lights on) work addressed.

Innovation involves identifying solutions to accelerate our team's learning of the problem space (proving or disproving the direction of a solution), as well as helping the team build and improve our products or productivity. Innovative Product leaders are both a force behind the creation of sustainable solutions for these ideas, and successful in getting the needed momentum behind them to see them realized. The impact of every one of us comes through keeping Ticketmaster on the leading edge of Ticketing worldwide. You like to learn and try new things. While having both expertise and experience in your personal domain is a given, you’re always interested in trying something new and looking outside the box. You’re not afraid to push on the boundaries when confronted with a difficult problem.

Adaptability is excellence at working with marketing, design and other stakeholders to deliver solutions through well-scoped milestones that validate customer needs as quickly as possible while designing for the appropriate level of scale, reliability and future maintainability; while proactively identifying the tradeoffs of creating new systems and components, reusing or adapting existing systems, or using open source or partner solutions to optimize the time-to-market for customer value. At the VP level you have to be able to lead teams to get used to the constant change and adapting to that change.

Good, honest communication, along with solid, professional writing and documentation skills are a must. The desire to share experiences with the team along with the ability and willingness to ask for assistance will be indispensable for success.

Reliability led from the top means you consider the consistent impact we have over time. Every level is accountable for delivering impact. More senior levels are held more directly accountable for the business impact of their decisions.

BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
WEALTH: 401(k) program with company match, Stock Program Reimbursement
FAMILY: New parent programs & support including caregiver leave and infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability  - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork  - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity  - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging  - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

#LI-Remote #LI-SM1
----------
The expected compensation for this position is:
$103,000.00 USD - $129,000.00 USD ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

#J-18808-Ljbffr

THE PORT OF LONG BEACH IS SEEKING A MANAGER OF BUSINESS DEVELOPMENT,
(MANAGER OF BUSINESS INTELLIGENCE)
(This is an at-will position)
Salary Range:    $142,844.060 - $199,981.684

ABOUT US
The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country.
THE TEAM
The Business Development Division serves as the key contributor to the Port’s commercial growth by increasing cargo volume in all market segments and generating incremental revenue by extensively canvassing all possible opportunities. The purpose of the Business Development Division is to maximize Port of Long Beach revenue opportunities and sustain market share growth by engaging all customer segments, tracking industry trends, analyzing cargo data, identifying new business opportunities, anticipating market direction, and aligning our strategies to market conditions.
THE ROLE
Under the direction of the Director and Assistant Director of Business Development, the Manager of Business Intelligence will manage the Division’s business and market intelligence platforms development, implementation, reporting, and analytics activities. This includes continuous development of the Supply Chain Information Highway (SCIH) platform and related digital tools, utilizing existing data sources, researching, evaluating, and incorporating new data sources, as well as developing data analytics tools and reports to support the Business Development Division and Port Management in policy and decision-making activities. This person will also provide guidance in the further development of the Port’s digitalization projects, as well as critical project management. This position supports the division’s functions, including customer engagement, revenue and operational optimization, creating periodic reports and presentations, conducting data analytics, and other sales, marketing, and commercial activities.
CANDIDATE CONNECT (INFORMATION SESSION)
To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf  ormation session on  Tuesday,July 22, 2025, @ 5:00 pm PDT via  MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. Candidates who call in will not be able to see the presentation.  To join audio only, call +1 323-451-1087, Phone Conference ID:   948 153 35# .    Click here to join the meeting     .
HOW YOU GET TO CONTRIBUTE:
Manage key projects and programs, including, but not limited to, Supply Chain Information Highway (SCIH), business intelligence tools, Customer Relationship Management (CRM) systems, green shipping initiatives, and future digitization efforts.
Oversee SCIH by enhancing functionality, coordinating data sources, and managing partners, stakeholders, and vendors.
Lead projects from planning to delivery, including scope definition, budgeting, resource allocation, and timelines.
Support customer engagement by attending meetings, maintaining CRM data, and generating regular reports.
Assist sales and marketing efforts to grow cargo volume, market share, and revenue.
Recommend and implement strategies to optimize Port land use and revenue; collaborate on leasing and development opportunities.
Prepare reports, presentations, infographics, and respond to trade-related information requests.
Manage project and department budgets; negotiate and oversee project bids.
Represent the division through correspondence, meetings, tours, events, and conferences; respond to inquiries and engage with new/existing customers.
Supervise staff: hire, train, evaluate, and coach performance; address issues as needed.
Keep leadership informed on key updates; maintain strong working relationships with internal teams and external partners.
Serve as Acting Director in the absence of leadership.
Perform other duties as assigned.
EDUCATION, KNOWLEDGE & EXPERIENCE:
Bachelor’s Degree in Computer Science, Data Science, Business, or a related field (required).
Certification in data science, data management, or data analytics (required).
Minimum of five years of experience in database management, data analysis, business intelligence, or project management.
Minimum of three years of direct supervisory experience.
Must be able to obtain and maintain a TWIC.
TECHNICAL SKILLS NEEDED:
Broad knowledge of management principles and public administration practices.
Familiarity with goods movement, logistics, maritime, and business development terminology.
Ability to quickly understand the core needs of Port users and stakeholders.
Experience with Business Intelligence tools and market data systems (e.g., PIERS).
High proficiency in MS Office (Word, Excel, Outlook) and adaptability to new software.
Strong research, analytical, and problem-solving skills.
Excellent business writing, document preparation, and presentation skills.
DESIRABLE:
Master’s degree in Computer Science, Data Science, Business, or a related field.
Knowledge of public enterprise fund and port authority management.
Knowledge of consultant contracting and public records management.
Second language proficiency.
Familiarity with advanced Microsoft Excel, Access, SQL Server, or Python computer language is desired.

You will need strong project management skills, strategic thinking, and the ability to lead cross-functional teams in a dynamic environment. Success in this role requires clear communication, adaptability, and the ability to build effective relationships with stakeholders, customers, and internal teams. You must be comfortable working in both office and field settings, navigating varying physical conditions while maintaining a high level of professionalism, initiative, and attention to detail.
If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email   Careers@polb.com    .
The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting  https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/.
The final filing date for this recruitment is Friday, August 1, 2025, at 4:30 p.m. PDT.
To be considered for this opportunity,   please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered.
Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are tentatively scheduled for  Wednesday, August 13, 2025  and Thursday, August 21, 2025 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check.
The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process.

THE BENEFITS:
The Port of Long Beach has established an annual salary range of  $142,844.060  - $199,981.684 (placement depends on qualifications).
An attractive package of executive-level benefits is included with the opportunity to work in one of the most diverse and dynamic areas of the United States:
Auto Allowance – $550.00 per month
Executive Leave – 40 hours per year.
Retirement – For new employees, the CalPERS retirement formula is 2.0% at 62, coordinated with Social Security. Currently, member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. For employees with previous CalPERS status, Central Payroll will review and determine the formula. For previous employees with a break in service, this could be 2.0% at 62, coordinated with Social Security.
Pay for Performance – Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds.
Deferred Compensation – The City matches a percentage of base salary for qualified members contributing to the 457(b) plan.
Group Health Insurance – Medical and dental options (HMO and PPO). Free vision coverage.
Life Insurance – City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000.
Disability Insurance – City-paid short- and long-term disability insurance.
Vacation – Vacation is accrued at the equivalent of two weeks on an annual basis. Vacation can be used after six months of service. An employee’s vacation accrual may be adjusted upon hire to provide credit for previous full-time employment at a public service agency. Credit for public service shall only be given for completed years of service as a full-time permanent employee. Public Service credit shall not apply to any other benefits.
Sick Leave – Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits.
Paid Parental Leave – After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17.
Holidays – 11 scheduled holidays per calendar year and four (4) personal holidays.
Education Reimbursement – Tuition reimbursement allows employees to obtain additional education or training.
Annual Physical – Eligible to receive an annual physical examination at the city's expense through the city-provided program.
Public Student Loan Forgiveness – As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program.
529 college savings plan  – The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university – or two-year technical or vocational institution.
The Port of Long Beach is an Equal Opportunity Employer
We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.
www.polb.com
For technical support with your governmentjobs.com application, please contact (855) 524-5627.
#J-18808-Ljbffr

Salary :  $142,844.06 - $199,981.68 Annually
Location :  City of Long Beach, CA
Job Type:  Unclassified - Full-Time, Permanent
Job Number:  HDE25-022
Department:  Harbor - (UC)
Division:  HARBOR-COMML SVCS-BUS DEVEL
Opening Date:  07/11/2025
Closing Date:  8/1/2025 4:30 PM Pacific

DESCRIPTION
THE PORT OF LONG BEACH IS SEEKING A MANAGER OF BUSINESS DEVELOPMENT,

(MANAGER OF BUSINESS INTELLIGENCE)

(This is an at-will position)

Salary Range:   $142,844.060 - $199,981.684
ABOUT US

The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country.
THE TEAM

The Business Development Division serves as the key contributor to the Port's commercial growth by increasing cargo volume in all market segments and generating incremental revenue by extensively canvassing all possible opportunities. The purpose of the Business Development Division is to maximize Port of Long Beach revenue opportunities and sustain market share growth by engaging all customer segments, tracking industry trends, analyzing cargo data, identifying new business opportunities, anticipating market direction, and aligning our strategies to market conditions.
THE ROLE

Under the direction of the Director and Assistant Director of Business Development, the Manager of Business Intelligence will manage the Division's business and market intelligence platforms development, implementation, reporting, and analytics activities. This includes continuous development of the Supply Chain Information Highway (SCIH) platform and related digital tools, utilizing existing data sources, researching, evaluating, and incorporating new data sources, as well as developing data analytics tools and reports to support the Business Development Division and Port Management in policy and decision-making activities. This person will also provide guidance in the further development of the Port's digitalization projects, as well as critical project management. This position supports the division's functions, including customer engagement, revenue and operational optimization, creating periodic reports and presentations, conducting data analytics, and other sales, marketing, and commercial activities.
CANDIDATE CONNECT (INFORMATION SESSION)

To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on  Tuesday, July 22, 2025, @ 5:00 pm PDT via  MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. Candidates who call in will not be able to see the presentation.  To join audio only, call +1 323-451-1087, Phone Conference ID:   948 153 35# . Click here to join the meeting .

EXAMPLES OF DUTIES
HOW YOU GET TO CONTRIBUTE:
Manage key projects and programs, including, but not limited to, Supply Chain Information Highway (SCIH), business intelligence tools, Customer Relationship Management (CRM) systems, green shipping initiatives, and future digitization efforts.
Oversee SCIH by enhancing functionality, coordinating data sources, and managing partners, stakeholders, and vendors.
Lead projects from planning to delivery, including scope definition, budgeting, resource allocation, and timelines.
Support customer engagement by attending meetings, maintaining CRM data, and generating regular reports.
Assist sales and marketing efforts to grow cargo volume, market share, and revenue.
Recommend and implement strategies to optimize Port land use and revenue; collaborate on leasing and development opportunities.
Prepare reports, presentations, infographics, and respond to trade-related information requests.
Manage project and department budgets; negotiate and oversee project bids.
Represent the division through correspondence, meetings, tours, events, and conferences; respond to inquiries and engage with new/existing customers.
Supervise staff: hire, train, evaluate, and coach performance; address issues as needed.
Keep leadership informed on key updates; maintain strong working relationships with internal teams and external partners.
Serve as Acting Director in the absence of leadership.
Perform other duties as assigned.
REQUIREMENTS TO FILE
EDUCATION, KNOWLEDGE & EXPERIENCE:     Bachelor's Degree in Computer Science, Data Science, Business, or a related field (required).
Certification in data science, data management, or data analytics (required).
Minimum of five years of experience in database management, data analysis, business intelligence, or project management.
Minimum of three years of direct supervisory experience.
Must be able to obtain and maintain a TWIC.
TECHNICAL SKILLS NEEDED:     Broad knowledge of management principles and public administration practices.
Familiarity with goods movement, logistics, maritime, and business development terminology.
Ability to quickly understand the core needs of Port users and stakeholders.
Experience with Business Intelligence tools and market data systems (e.g., PIERS).
High proficiency in MS Office (Word, Excel, Outlook) and adaptability to new software.
Strong research, analytical, and problem-solving skills.
Excellent business writing, document preparation, and presentation skills.
DESIRABLE:     Master's degree in Computer Science, Data Science, Business, or a related field.
Knowledge of public enterprise fund and port authority management.
Knowledge of consultant contracting and public records management.
Second language proficiency.
Familiarity with advanced Microsoft Excel, Access, SQL Server, or Python computer language is desired.
You will need strong project management skills, strategic thinking, and the ability to lead cross-functional teams in a dynamic environment. Success in this role requires clear communication, adaptability, and the ability to build effective relationships with stakeholders, customers, and internal teams. You must be comfortable working in both office and field settings, navigating varying physical conditions while maintaining a high level of professionalism, initiative, and attention to detail.

If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email  Careers@polb.com .

The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting  https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/.

SELECTION PROCEDURE
The final filing date for this recruitment is Friday, August 1, 2025, at 4:30 p.m. PDT.

To be considered for this opportunity,  please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered.

Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are tentatively scheduled for  Wednesday, August 13, 2025   and Thursday, August 21, 2025 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check.

The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process.
THE BENEFITS:

The Port of Long Beach has established an annual salary range of  $142,844.060   - $199,981.684  (placement depends on qualifications).

An attractive package of executive-level benefits is included with the opportunity to work in one of the most diverse and dynamic areas of the United States:     Auto Allowance  - $550.00 per month
Executive Leave  - 40 hours per year.
Retirement  - For new employees, the CalPERS retirement formula is 2.0% at 62, coordinated with Social Security. Currently, member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. For employees with previous CalPERS status, Central Payroll will review and determine the formula. For previous employees with a break in service, this could be 2.0% at 62, coordinated with Social Security.
Pay for Performance  - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds.
Deferred Compensation  - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan.
Group Health Insurance  - Medical and dental options (HMO and PPO). Free vision coverage.
Life Insurance  - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000.
Disability Insurance  - City-paid short- and long-term disability insurance.
Vacation  - Vacation is accrued at the equivalent of two weeks on an annual basis. Vacation can be used after six months of service. An employee's vacation accrual may be adjusted upon hire to provide credit for previous full-time employment at a public service agency. Credit for public service shall only be given for completed years of service as a full-time permanent employee. Public Service credit shall not apply to any other benefits.
Sick Leave  - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits.
Paid Parental Leave  - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17.
Holidays  - 11 scheduled holidays per calendar year and four (4) personal holidays.
Education Reimbursement  - Tuition reimbursement allows employees to obtain additional education or training.
Annual Physical  - Eligible to receive an annual physical examination at the city's expense through the city-provided program.
Public Student Loan Forgiveness  - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program.
529 college savings plan  - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution.
The Port of Long Beach is an Equal Opportunity Employer

We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

www.polb.com

For technical support with your governmentjobs.com application, please contact (855) 524-5627.
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:     Retirement:  California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security.
Health and Dental Insurance:  The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected.
Life Insurance:  City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000.
Disability Insurance:  City-paid short-term and long-term disability insurance.
Management Physical:  Annual City-paid physical examination.
Vacation:  Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service.
Executive Leave:  Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year.
Sick Leave:  One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits.
Holidays:  Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion.
Transportation Allowance:  Monthly allowance is allocated by classifications below;   Department Head $650.00
Deputy Director/Manager $550.00
Chief of Staff / Administrator / Principal DCA: $450.00
Executive Support Staff: $300.00

Deferred Compensation Plan:  Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well.
Flexible Spending Account (FSA):  Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses.
Flexible/Hybrid Work Schedule:  Available (subject to City Manager approval).
Paid Parental Leave:  After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
Management positions -  Refer to the Job Posting brochure included in the job posting.
01

Do you have a Bachelor's Degree in Computer Science, Data Science, Business, or a related field?    Yes
No

02

Do you have a certification in data science, data management, or data analytics?    Yes
No

03

Do you have a minimum of five years of experience in database management, data analysis, business intelligence, or project management?    Yes
No

04

Do you have a minimum of three years of direct supervisory experience?    Yes
No

05

To be considered for this opportunity, a cover letter and resume is required. Incomplete applications (without a cover letter and resume) will not be considered. Did you attach a cover letter and resume to your application?    Yes
No

Required Question

THE PORT OF LONG BEACH IS SEEKING A MANAGER OF BUSINESS DEVELOPMENT, (MANAGER OF BUSINESS INTELLIGENCE)(This is an at-will position) Salary Range: $142,844.060 - $199,981.684 ABOUT US - The Port of Long Beach, one of the world's busiest seaports, is Manager, Business, Business Development, Intelligence, Development, Data Science

Question	Topic	Difficulty	Ask Chance
Slacking Employees Salaries	SQL	Medium	Very High
Player Analysis	SQL	Easy	Very High
Sequentially Fill in Integers	SQL	Hard	Very High

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