Smith.ai Interview Guide

Smith.ai is an innovative startup that specializes in building AI voice agents designed to transform how small and medium-sized businesses (SMBs) manage their phone calls. By leveraging advanced technologies, including large language models, speech-to-text, and text-to-speech, Smith.ai empowers businesses across various sectors—such as law firms and home contractors—to streamline operations, manage appointments, process payments, and handle complex call flows with ease. With a commitment to enhancing real-world customer interactions, the company has successfully built trust with over 3,000 SMBs, demonstrating impressive retention rates. Smith.ai fosters a collaborative work environment focused on continuous improvement and is dedicated to promoting diversity within its workforce, ensuring that it not only helps its clients succeed but also creates an inclusive workplace culture.