Observe.AI Interview Guide

Observe.AI is a cutting-edge technology company focused on elevating contact center performance through advanced live conversation intelligence. By leveraging a sophisticated AI engine, Observe.AI analyzes 100% of customer interactions to extract actionable insights, enabling frontline teams to receive real-time coaching and implement automated workflows. With a remarkable total funding of $213 million, the company has established itself as a trusted partner for renowned clients like Pearson and Public Storage. Beyond its core contact center solutions, Observe.AI also offers a SaaS observability platform that simplifies the troubleshooting of modern distributed applications, allowing engineering teams to manage operational telemetry data with ease. Dedicated to promoting diversity and inclusion, Observe.AI strives to cultivate a talented workforce that reflects a wide array of backgrounds and experiences, ensuring a rich, collaborative environment that drives innovation and success.