Huntington National Bank Business Analyst Interview Questions + Guide in 2025

Huntington National Bank is a financial institution dedicated to providing diverse retail lending solutions and commercial credit services to help individuals and businesses achieve their financial goals.

As a Business Analyst at Huntington, you will play a crucial role in driving operational efficiencies and supporting strategic initiatives within the Consumer Finance segment. Your key responsibilities will include aggregating monthly business review materials, managing internal communications, and analyzing product performance to support informed decision-making. The ideal candidate will possess strong critical thinking skills, the ability to communicate effectively with diverse audiences, and a keen attention to detail. A background in financial services, along with proficiency in data analysis and project management methodologies, will set you apart in this fast-paced environment.

This guide is designed to equip you with the insights and knowledge needed to excel in your interview, helping you articulate your qualifications and alignment with Huntington's mission and values.

The interview process for a Business Analyst position at Huntington National Bank is structured to assess both technical and interpersonal skills, ensuring candidates are well-suited for the role and the company culture. The process typically unfolds in several key stages:

1. Application and Initial Contact

Candidates begin by submitting their application, which may take some time to process. It is not uncommon for candidates to experience delays in communication, as the scheduling of interviews can be slow. Once the application is reviewed, candidates may receive an initial contact from a recruiter to discuss their background and interest in the position. This conversation often includes a brief overview of the role and the company.

2. Behavioral Interview

Following the initial contact, candidates typically participate in a behavioral interview. This interview is designed to evaluate the candidate's past experiences, problem-solving abilities, and how they align with the company's values. Candidates should be prepared to discuss their previous roles, the challenges they faced, and how they contributed to their teams. Strong communication and collaboration skills are essential, as the interviewer will be looking for evidence of these traits.

3. Technical Interview

The next step usually involves a technical interview, where candidates may be asked to demonstrate their analytical skills and understanding of business processes. This could include discussing specific methodologies they have used in previous roles, as well as their proficiency with tools such as Excel and other data analysis software. Candidates may also be asked to provide examples of how they have used data to drive business decisions or improve processes.

4. Final Interview

The final interview often includes a panel of interviewers, which may consist of senior management or team members. This stage focuses on assessing the candidate's fit within the team and their ability to contribute to the company's strategic goals. Candidates should be ready to discuss their vision for the role, how they would approach specific challenges, and their understanding of the financial services industry.

Throughout the interview process, candidates should emphasize their critical thinking skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

As you prepare for your interview, consider the types of questions that may arise in each of these stages.

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at Huntington National Bank. The interview will likely focus on your analytical skills, understanding of financial services, and ability to communicate effectively with various stakeholders. Be prepared to demonstrate your critical thinking, problem-solving abilities, and experience in managing projects or processes.

Experience and Background

1. Can you describe a project where you had to analyze complex data to make a business decision?

This question assesses your analytical skills and ability to derive insights from data.

How to Answer

Discuss a specific project where you utilized data analysis to inform a decision. Highlight the tools you used, the data you analyzed, and the impact of your findings on the business.

Example

“In my previous role, I analyzed customer loan data to identify trends in default rates. By using SQL to extract relevant data and Excel for analysis, I discovered that certain demographics were more likely to default. This insight led to the development of targeted financial education programs, which ultimately reduced default rates by 15%.”

Problem-Solving and Critical Thinking

2. Describe a time when you identified a significant problem in a process. How did you approach solving it?

This question evaluates your problem-solving skills and initiative.

How to Answer

Provide a specific example of a problem you encountered, the steps you took to analyze it, and the solution you implemented. Emphasize your critical thinking and ability to work collaboratively.

Example

“I noticed that our loan processing times were increasing, leading to customer dissatisfaction. I conducted a process mapping session with the team to identify bottlenecks. By streamlining the approval process and implementing a new tracking system, we reduced processing times by 30% and improved customer feedback scores.”

Communication and Collaboration

3. How do you ensure effective communication with stakeholders who have varying levels of technical knowledge?

This question assesses your communication skills and ability to tailor your message.

How to Answer

Discuss your approach to understanding your audience and how you adjust your communication style accordingly. Provide an example of a successful interaction with stakeholders.

Example

“I always start by assessing the technical knowledge of my audience. For instance, when presenting a new data analysis tool to the marketing team, I focused on the business benefits and avoided technical jargon. This approach helped them understand the value of the tool, leading to its successful adoption across the department.”

Project Management

4. Can you give an example of how you managed multiple projects with competing deadlines?

This question evaluates your organizational and time management skills.

How to Answer

Share a specific instance where you successfully managed multiple projects. Highlight your prioritization strategies and any tools you used to stay organized.

Example

“During a busy quarter, I was managing three projects simultaneously. I prioritized tasks based on deadlines and impact, using a project management tool to track progress. By holding weekly check-ins with my team, we stayed aligned and completed all projects on time, exceeding our performance targets.”

Financial Services Knowledge

5. What trends do you see impacting the consumer finance industry in the next few years?

This question tests your industry knowledge and ability to think strategically.

How to Answer

Discuss current trends in consumer finance, such as digital transformation, regulatory changes, or shifts in consumer behavior. Relate these trends to potential impacts on the business.

Example

“I believe the rise of digital banking and fintech solutions will significantly impact the consumer finance industry. As more customers prefer online services, traditional banks must enhance their digital offerings to remain competitive. This shift could lead to increased investment in technology and a focus on customer experience to retain clients.”