Job Description Under the general supervision of the Director of North America Casino Operations & Analytics, the Manager of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold) . This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Director of Casino Operations. The individual will function as the key liaison between Global Casino Operations and our cruise brands, in order to ensure that we are effectively aligning our efforts and focus with the various business opportunities to achieve the greatest return for the organization. Essential Functions: <ul> <li>Through analysis of key performance data, identify ways in which yield from key revenue sources may be improved</li> <li>Utilize and enhance department KPI's and reporting to challenge team and drive improvement in team's results. Identify and implement corrective action when off-track.</li> <li>Perform ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives</li> <li>Prepare and present executive summary of analytical and operational results for the senior management on a monthly/quarterly basis</li> <li>Prepare and present proposals to support trials of initiatives. If approved, initiate trials on test ships, monitor results and provide reports to senior management</li> <li>Monitor results of casino marketing initiatives and assist in analysis of data to inform future marketing plans and new initiatives</li> <li>Ensure processes are in place to measure overall effectiveness of casino assets and ensure assets are continuously maximized</li> <li>Create collaboration tools for onboard teams and work to remove or reduce intra and interdepartmental communication barriers. Create a forum for revenue generating ideas</li> <li>Provide business support to operations team as needed and interface with strategic customers when required</li> <li>Attend and participate in key business unit leadership meetings and collaborate with analytical teams within Global Casino Operations and brand partners</li></ul> Qualifications: <ul> <li>Preferred Education: Bachelor's degree</li> <li>Additional education/certifications: Bachelor's degree or equivalent experience required. </li> <li>Years &area of Professional experience (required for the role) 5-7 years</li> <li>Knowledge, Skills & Abilities: Excellent communication skills both verbal and written. Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities. Conceptual thinker with strong analytical skills. Creative yet practical problem solver. Strong time management skills with the ability to manage multiple tasks and prioritize effectively. Highly driven and self-motivated, with an entrepreneurial spirit. Ability to flourish in a multi-cultural environment. Ability to work independently and as part of a team. Skilled in the use of personal computers and other office equipment. Strong software skills a must, especially with query/reporting tools used for statistical analysis. Skilled in research, audit & problem solving. Strong attention to detail, with a high degree of accuracy in work product. Superior written & oral communication skills. Effective communicator in framing and presenting a concept or hypotheses. Self-motivated with ability to work independently. Ability to manage time effectively, set priorities and meet deadlines. Ability to learn and adapt to change. Ability to recognize positive and negative trends affecting the business. Must be able to work both remotely and within an office environment</li> <li>Critical Professional related Technical Skills; Computer Skills: Commanding knowledge of MS Excel, Word, Hyperion, Tableau or comparable BI applications or query tools. SQL, Java, Oracle, data warehousing, and BI experience is a strong plus.</li></ul> Decision-Making: <ul> <li>Tactical: Decisions focus on intermediate-term issues. The purpose of decisions made at this level are to help move CCL closer to reaching strategic goals. Outcomes are predictable. After a decision is made by Top Executive Leadership, the next phase is to take the needed steps to implement it. Examples are: The amount of money required to implement which advertising agency to promote a new service or to provide an incentive plan to employees to encourage increased revenue. (Typically, Directors+)</li></ul> Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time. Travel: Less than 25% with non-shipboard travel likely. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. The range for this role's salary $75,900-$115,000. Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: <ul> <li>Health Benefits: <ul> <li>Cost-effective medical, dental and vision plans</li> <li>Employee Assistance Program and other mental health resources</li> <li>Additional programs include company paid term life insurance and disability coverage</li> </ul></li> <li>Financial Benefits: <ul> <li>401(k) plan that includes a company match</li> <li>Employee Stock Purchase plan</li> </ul></li> <li>Paid Time Off <ul> <li>Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.</li> <li>Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li> <li>Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. </li> </ul></li> <li>Other Benefits <ul> <li>Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li> <li>Personal and professional learning and development resources including tuition reimbursement</li> <li>On-site preschool program, wellness center, and health clinic at our Miami campus</li> </ul></li></ul> #LI-LS1 #LI-Hybrid About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law. Benefits as a member of Carnival's Team: <ul> <li>A comprehensive benefit program which includes medical, dental and vision plans</li> <li>Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match</li> <li>Employee Stock Purchase plan</li> <li>Paid vacation and sick time</li> <li>Cruise benefits</li> <li>An on-site fully accredited preschool educational program located at our Doral campus</li> <li>An on-site Wellness Center and Health clinic at our Doral campus</li> </ul> To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser). https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

**Job Description** Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office. Were looking for an amazing IT Business Analyst to fill this role, which is based in our Santa Clarita office. Were looking for an amazing IT Business Analyst to fill this role, which is based in our Santa Clarita office. Youll be responsible for working with teams on a variety of projects for risk and compliance, working with application development teams, infrastructure, networking, business users, risk advisory and external auditors. You will help to coordinate remediation projects, create and confirm technical flow diagrams, work with technical teams to assure remediation of compliance items, such as PEN Test findings, vulnerability patching, PCI Compliance, SOX Compliance and various IT compliance projects. You should be able to understand the technical details and be able to translate that information to business users and risk and compliance professionals as well as assure our projects are on track and objectives being met. Heres a summary of what Princess is looking for in its IT Business Analyst. Is this you? **Responsibilities** + Develop a detailed understanding of business processes and functional needs. + Conduct industry-based research and data analysis + Work closely with stakeholders to gather and document requirements, including technical diagrams. + Create implementation requirements for new IT risk and compliance initiatives. + Draft statistical reports that assist decision-makers in understanding our risk and compliance profile + Manage technical difficulties, collaborating with infrastructure teams, developers, security teams, and risk advisory assurance teams when necessary. + Coordinate the implementation, testing, training, and communication efforts with vendors and various business groups for aspects of risk and compliance in their respective teams. + Serve as a liaison between multiple business units and technology teams. + Ensure alignment among multiple sponsors by effectively communicating business needs and technology solutions. **Requirements** + Bachelors Degree-Computer Science, Information Systems, or Business Administration. + 2 years related experience in a similar role + Strong spoken and written communication skills. + Ability to understand and condense complex technical concepts down into plain language. + Expert with Microsoft Office suite of tools. + Comfortable training and engaging with various skill levels and understanding of business and technical data. + Works well with leadership at various levels and ability to take direction and work collaboratively with others. + Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status). **Please note that this position is HYBRID, based in our Santa Clarita office.** **What You Can Expect** + Cruise and Travel Privileges for You and Your Family + Health Benefits + 401(k) + Employee Stock Purchase Plan + Training & Professional Development + Tuition & Professional Certification Reimbursement + Rewards & Incentives + Base Salary Range: $78,200.00 to $105,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. **Our Culture Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. (https://www.hollandamerica.com/en_US/our-company/mission-values.html) Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com **#PCL**

**Job Description** Under the general supervision of the Director of North America Casino Operations & Analytics, the Manager of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold) . This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Director of Casino Operations. The individual will function as the key liaison between Global Casino Operations and our cruise brands, in order to ensure that we are effectively aligning our efforts and focus with the various business opportunities to achieve the greatest return for the organization. **Essential Functions:** + Through analysis of key performance data, identify ways in which yield from key revenue sources may be improved + Utilize and enhance department KPIs and reporting to challenge team and drive improvement in team's results. Identify and implement corrective action when off-track. + Perform ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives + Prepare and present executive summary of analytical and operational results for the senior management on a monthly/quarterly basis + Prepare and present proposals to support trials of initiatives. If approved, initiate trials on test ships, monitor results and provide reports to senior management + Monitor results of casino marketing initiatives and assist in analysis of data to inform future marketing plans and new initiatives + Ensure processes are in place to measure overall effectiveness of casino assets and ensure assets are continuously maximized + Create collaboration tools for onboard teams and work to remove or reduce intra and interdepartmental communication barriers. Create a forum for revenue generating ideas + Provide business support to operations team as needed and interface with strategic customers when required + Attend and participate in key business unit leadership meetings and collaborate with analytical teams within Global Casino Operations and brand partners **Qualifications:** + Preferred Education: Bachelors degree + Additional education/certifications: Bachelors degree or equivalent experience required. + Years &area of Professional experience (required for the role) 5-7 years + Knowledge, Skills & Abilities: Excellent communication skills both verbal and written. Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities. Conceptual thinker with strong analytical skills. Creative yet practical problem solver. Strong time management skills with the ability to manage multiple tasks and prioritize effectively. Highly driven and self-motivated, with an entrepreneurial spirit. Ability to flourish in a multi-cultural environment. Ability to work independently and as part of a team. Skilled in the use of personal computers and other office equipment. Strong software skills a must, especially with query/reporting tools used for statistical analysis. Skilled in research, audit & problem solving. Strong attention to detail, with a high degree of accuracy in work product. Superior written & oral communication skills. Effective communicator in framing and presenting a concept or hypotheses. Self-motivated with ability to work independently. Ability to manage time effectively, set priorities and meet deadlines. Ability to learn and adapt to change. Ability to recognize positive and negative trends affecting the business. Must be able to work both remotely and within an office environment + Critical Professional related Technical Skills; Computer Skills: Commanding knowledge of MS Excel, Word, Hyperion, Tableau or comparable BI applications or query tools. SQL, Java, Oracle, data warehousing, and BI experience is a strong plus. **Decision-Making:** + Tactical: Decisions focus on intermediate-term issues. The purpose of decisions made at this level are to help move CCL closer to reaching strategic goals. Outcomes are predictable. After a decision is made by Top Executive Leadership, the next phase is to take the needed steps to implement it. Examples are: The amount of money required to implement which advertising agency to promote a new service or to provide an incentive plan to employees to encourage increased revenue. (Typically, Directors+) Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time. Travel: Less than 25% with non-shipboard travel likely. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. The range for this roles salary $75,900-$115,000. Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnivals discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employees discretion. + Vacation Time All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site preschool program, wellness center, and health clinic at our Miami campus #LI-LS1 #LI-Hybrid **About Us** In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety andsustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law. Benefits as a member of Carnival's Team: + A comprehensive benefit program which includes medical, dental and vision plans + Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid vacation and sick time + Cruise benefits + An on-site fully accredited preschool educational program located at our Doral campus + An on-site Wellness Center and Health clinic at our Doral campus To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser). https://www.dol. gov/sites/dolgov/files/WHD/legacy/ files/fmlaen.pdf https://www.dol. gov/ofccp/regs/compliance/posters /pdf/eeopost.pdf https://www.dol. gov/sites/dolgov/files/WHD/legacy/ files/eppac.pdf https: //www.dol. gov/ofccp/regs/compliance/posters /pdf/OFCCP_EEO_Supplement_Fi nal_JRF_QA_508c.pdf

**Job Description** Senior Software Engineering Manager to manage multiple software development teams (supervisors, software architects, application analysts and developers) involved in the analysis, configuration, development, implementation, and support of software applications for multiple business lines. This individual has responsibility for client relationship management for one or more business sponsors. This position leads other Engineering resources in support of effectively and reliably realizing the expected business outcomes of the assigned digital products. This individual is responsible for multi-million-dollar capital budgets in support of delivering a roadmap of features and enhancements to our guest-facing digital properties. This position is responsible for security, compliance, and corporate websites. The Sr. Mgr Software Engineering is a trusted and strategic ally of crucial business stakeholders responsible for Carnival's digital platforms' revenue and operational goals. **Job Functions:** + Portfolio Management: o Work across multiple business areas to define, manage, roadmap and deliver for business sponsors o Establishes department goals and develops the short term and long-term strategies to meet these goals. Manages financial planning & forecasting, project & operations planning, and resource planning & alignment o Facilitate sharing and discussions across portfolios, development teams and roles (project management, testing, technology, analysis, operations) + Delivery: o Responsible for the visioning, architecture, development, and sustainment of solutions in a large, complex, technology portfolio responsible for over 50% of companywide cruise booking revenue o Software/features being delivered are for Carnivals Digital channels and high visibility customer facing websites o This includes but is not limited to: Fostering an environment of transparency and open discussion, resource planning, working closely with other leaders and direct reports and ensuring adherence to security and compliance guidelines o Collaborate across teams (internal and external) at senior levels to drive engagement, manage risks, and ensure success o Responsible for leading the engineering and planning functions for the Agile Product teams of the assigned portfolio o Communicate and liaise with the business partners to ensure efficient delivery of milestones with high quality o Develop and deliver executive level presentations to both business and IT leadership on topics related to the assigned portfolio and related technologies + Innovation & Measurement: o Responsible for team processes to increase efficiency o Develop, measure, and interpret statistics that serve as team performance indicators o Use this information to drive continuous improvement initiatives o Propose changes to technology and process and bring new ideas and efforts to reality + Team Management: o Directly responsible for a team of employees and contractors with responsibility (hire, fire, coach, mentor, train, discipline, etc.) o Facilitate productive and positive team communication and collaboration o Maintain a positive work environment and a sustainable work pace that does not compromise on standards and quality o Cultivate a positive work environment conducive to high team morale and productivity o Ensure the team work well in a multi-culture, global environment o Set the example and expectations for team conduct. Inspire positive behavior and interactions o Mentor and support the professional, technical, and personal growth of team members o Help develop their career path by assigning projects tailored to their potential, personality, work style and goals while encouraging healthy exploration beyond their "comfort zone" + Operational Efficiency: o Lead efforts to monitor, evaluate, and remediate security & compliance needs for corporate and casino websites o Plan for the migration of these sites to the necessary platforms to ensure they comply with company standards o Work with internal/external teams and vendors to make the necessary applications changes to support goals Required for all Jobs: + Performs other duties as assigned + Complies with all policies and standards Qualifications: + Education: BA or BS degree in Computer Science or related field required. Masters degree in Technology or related field desired. + Licenses & Certifications: PMP or Agile certifications required Work Experience: + 8+ years managing the development and support of a high volume / high traffic application required. + 8+ years experience directly managing people and leaders required. + 5+ years experience working with automated testing required. + 3+ years managing an agile development team required. + Experience with managing multi-million-dollar budgets across multiple business owners and managing the accounting of spend and forecasts required. + Solid understanding of IT operations (support and project processes as well as common issues required. + Significant experience working in an eCommerce environment and involvement in gathering requirements and delivering high level technical features for the business required. + Organizational Change Management as it relates to IT projects and processes required. + Experience with the RFP process, vendor contracts and vendor management required. + Experience delivering compliant and secure applications (i.e. ADA, PII, PCI, etc.) required. + Experience creating IT strategies and creative problem solving required. + Extensive knowledge of Agile development practices as well as software development practices required. Knowledge, Skills & Abilities: + Passionate about people, process, and technologies and able to inspire and motivate others + Experience setting and achieving sound goals + Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization + Strong work ethic with a sense of ownership, urgency, drive, and an unwavering commitment to do the right thing + Proven leadership in facilitating complex discussions to achieve goals and solve problems + Proven analytical and decision-making skills using department and well as self-defined KPIs Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with ship based travel likely. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. The range for this roles salary $120,000-$180,000 Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnivals discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employees discretion. + Vacation Time All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site preschool program, wellness center, and health clinic at our Miami campus #LI-SH1 #LI-Hybrid **About Us** In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Job Description JOB SUMMARY: The Digital Product Manager manages the development, launch, and support of digital products throughout the Carnival.com consumer booking journey as well as relationships with both internal and external teams. This role balances both strategy and execution and is an excellent opportunity to interact with all functions, manage the development of exciting and diverse products, and have a significant opportunity to deliver positive results for the business. ESSENTIAL FUNCTIONS: <ul> <li>Prioritize and maintain the product backlog and actively participate in Scrum activities. Lead executional team through idea generation, evaluation, product definition, roadmap prioritization, engineering & development, and rollout.</li> <li>Define and build user stories, analyze and communicate product portfolio roadmap that aligns with business objectives and is supported by business cases, data, research and competitive analysis.</li> <li>Work with cross-functional team to translate business needs and technology directions into new products or features. Acts as the Product Owner, establishing close ties to business stakeholders, prospective guests, engineering, QA, IT, network and other technology teams.</li> <li>Gather guest, developer and other stakeholder feedback to validate that the product works against stated metrics. Prioritize and deliver necessary enhancements.</li> <li>Support the development of product strategy, go-to-market plans, and positioning.</li> <li>Create business reports, training and troubleshooting guides, and related product documentation and presentations.</li> <li>Communicate channel progress and other key updates in person and in writing to key internal executive management teams and stakeholders on a regular basis.</li></ul> QUALIFICATIONS: <ul> <li>Bachelor's Degree Computer Science / Information Systems / Marketing required</li> <li>Master's Degree preferred</li> <li>5+ years Product Management and/or Product Ownership in an Agile environment required</li> <li>Experience with Figma, project management software (preferably Asana), and Google Analytics</li> <li>Sitecore and ContentSquare a plus</li> <li>Demonstrated track record of leading and delivering successful digital products.</li> <li>Travel industry experience a plus but not required.</li> <li>Experience leading consumer-facing digital strategies, innovation and deployment</li> <li>Experience with business and functional requirements gathering, project scope and management, meeting facilitation, briefing and presentation of strategies and vision at the executive and cross-functional levels.</li> <li>Outstanding analytical skills, strong experience interpreting test results & drawing conclusions</li> <li>Demonstrated strong business judgment and decision-making skills.</li> <li>Ability to identify, prioritize, and articulate highest impact initiatives.</li> <li>Ability to manage multiple projects in a fast-paced, deadline-driven environment. </li> <li>Proven ability to build consensus and work effectively within a cross-departmental team. </li> <li>Ability to work independently and within a team environment.</li> <li>Strong independent decision-making, organizational, planning and problem-solving skills.</li> <li>Excellent communication and interpersonal skills, with the ability to present and explain concepts to both technical and non-technical stakeholders.</li></ul> #LI-BM1 #LI-Local The range for this role's base salary is $75,900- $122,700. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: <ul> <li>Health Benefits: <ul> <li>Cost-effective medical, dental and vision plans</li> <li>Employee Assistance Program and other mental health resources</li> <li>Additional programs include company paid term life insurance and disability coverage</li> </ul></li> <li>Financial Benefits: <ul> <li>401(k) plan that includes a company match</li> <li>Employee Stock Purchase plan</li> </ul></li> <li>Paid Time Off <ul> <li>Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.</li> <li>Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li> <li>Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. </li> </ul></li> <li>Other Benefits <ul> <li>Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li> <li>Personal and professional learning and development resources including tuition reimbursement</li> </ul></li></ul> On-site preschool program, wellness center About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Job Description Senior Software Engineering Manager to manage multiple software development teams (supervisors, software architects, application analysts and developers) involved in the analysis, configuration, development, implementation, and support of software applications for multiple business lines. This individual has responsibility for client relationship management for one or more business sponsors. This position leads other Engineering resources in support of effectively and reliably realizing the expected business outcomes of the assigned digital products. This individual is responsible for multi-million-dollar capital budgets in support of delivering a roadmap of features and enhancements to our guest-facing digital properties. This position is responsible for security, compliance, and corporate websites. The Sr. Mgr Software Engineering is a trusted and strategic ally of crucial business stakeholders responsible for Carnival's digital platforms' revenue and operational goals. Job Functions: <ul> <li>Portfolio Management: o Work across multiple business areas to define, manage, roadmap and deliver for business sponsors o Establishes department goals and develops the short term and long-term strategies to meet these goals. Manages financial planning & forecasting, project & operations planning, and resource planning & alignment o Facilitate sharing and discussions across portfolios, development teams and roles (project management, testing, technology, analysis, operations)</li> <li>Delivery: o Responsible for the visioning, architecture, development, and sustainment of solutions in a large, complex, technology portfolio responsible for over 50% of companywide cruise booking revenue o Software/features being delivered are for Carnivals Digital channels and high visibility customer facing websites o This includes but is not limited to: Fostering an environment of transparency and open discussion, resource planning, working closely with other leaders and direct reports and ensuring adherence to security and compliance guidelines o Collaborate across teams (internal and external) at senior levels to drive engagement, manage risks, and ensure success o Responsible for leading the engineering and planning functions for the Agile Product teams of the assigned portfolio o Communicate and liaise with the business partners to ensure efficient delivery of milestones with high quality o Develop and deliver executive level presentations to both business and IT leadership on topics related to the assigned portfolio and related technologies</li> <li>Innovation & Measurement: o Responsible for team processes to increase efficiency o Develop, measure, and interpret statistics that serve as team performance indicators o Use this information to drive continuous improvement initiatives o Propose changes to technology and process and bring new ideas and efforts to reality</li> <li>Team Management: o Directly responsible for a team of employees and contractors with responsibility (hire, fire, coach, mentor, train, discipline, etc.) o Facilitate productive and positive team communication and collaboration o Maintain a positive work environment and a sustainable work pace that does not compromise on standards and quality o Cultivate a positive work environment conducive to high team morale and productivity o Ensure the team work well in a multi-culture, global environment o Set the example and expectations for team conduct. Inspire positive behavior and interactions o Mentor and support the professional, technical, and personal growth of team members o Help develop their career path by assigning projects tailored to their potential, personality, work style and goals while encouraging healthy exploration beyond their "comfort zone"</li> <li>Operational Efficiency: o Lead efforts to monitor, evaluate, and remediate security & compliance needs for corporate and casino websites o Plan for the migration of these sites to the necessary platforms to ensure they comply with company standards o Work with internal/external teams and vendors to make the necessary applications changes to support goals</li></ul> Required for all Jobs: <ul> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li></ul> Qualifications: <ul> <li>Education: BA or BS degree in Computer Science or related field required. Master's degree in Technology or related field desired.</li> <li>Licenses & Certifications: PMP or Agile certifications required</li></ul> Work Experience: <ul> <li>8+ years managing the development and support of a high volume / high traffic application required. </li> <li>8+ years experience directly managing people and leaders required. </li> <li>5+ years experience working with automated testing required. </li> <li>3+ years managing an agile development team required. </li> <li>Experience with managing multi-million-dollar budgets across multiple business owners and managing the accounting of spend and forecasts required.</li> <li>Solid understanding of IT operations (support and project processes as well as common issues required.</li> <li>Significant experience working in an eCommerce environment and involvement in gathering requirements and delivering high level technical features for the business required.</li> <li>Organizational Change Management as it relates to IT projects and processes required.</li> <li>Experience with the RFP process, vendor contracts and vendor management required.</li> <li>Experience delivering compliant and secure applications (i.e. ADA, PII, PCI, etc.) required.</li> <li>Experience creating IT strategies and creative problem solving required.</li> <li>Extensive knowledge of Agile development practices as well as software development practices required.</li></ul> Knowledge, Skills & Abilities: <ul> <li>Passionate about people, process, and technologies and able to inspire and motivate others</li> <li>Experience setting and achieving sound goals</li> <li>Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization</li> <li>Strong work ethic with a sense of ownership, urgency, drive, and an unwavering commitment to do the right thing</li> <li>Proven leadership in facilitating complex discussions to achieve goals and solve problems</li> <li>Proven analytical and decision-making skills using department and well as self-defined KPIs</li></ul> Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with ship based travel likely. Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. The range for this role's salary $120,000-$180,000 Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: <ul> <li>Health Benefits: <ul> <li>Cost-effective medical, dental and vision plans</li> <li>Employee Assistance Program and other mental health resources</li> <li>Additional programs include company paid term life insurance and disability coverage</li> </ul></li> <li>Financial Benefits: <ul> <li>401(k) plan that includes a company match</li> <li>Employee Stock Purchase plan</li> </ul></li> <li>Paid Time Off <ul> <li>Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.</li> <li>Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li> <li>Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. </li> </ul></li> <li>Other Benefits <ul> <li>Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li> <li>Personal and professional learning and development resources including tuition reimbursement</li> <li>On-site preschool program, wellness center, and health clinic at our Miami campus</li> </ul></li></ul> #LI-SH1 #LI-Hybrid About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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