Description
Please note this position is hybrid, working in our Alpharetta office.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.

Our ServiceNow Developer will provide operational and end-user support for the Service Catalog of products within the fully integrated ITSM solution. This person is responsible for configuring and developing applications and processes using standard ServiceNow scripts and tools. This position requires strong knowledge and experience with Information Technology Infrastructure Library (ITIL) processes, Configuration Management, and IT Operations Management (ITOM) procedures.

Responsibilities

Contribute at an advanced level to the enhancements and ongoing operation of ServiceNow.

Provide long-term oversight to ensure continuity and integration for Incident Management, Request Management, Change Management, and CMDB modules.

Contribute to ongoing design and development efforts related to the ServiceNow platform and integrations.

Automate legacy processes using available ServiceNow workflows and best practices.

Assist in analyzing and resolving configuration issues promptly including, but not limited to, Service Catalogs, Workflows, and Reporting.

Work closely with the business areas and application support teams to improve business processes.

Maintain a consistently large, and often dynamic workload ensuring adherence to security best practices and standards for various platforms.

Perform data analysis by creating and executing complex queries, interpreting results, and communicating findings to technical and non-technical audiences.

Required Qualifications

Bachelor’s degree in computer science or a related analytical field or equivalent experience.

5 years of software engineering experience.

5 years of experience analyzing complex business problems and translating business requirements into technology solutions.

5 years of experience developing on the ServiceNow platform.

2 years of experience working with Software Development Lifecycles (SDLC) and Agile project methodologies.

2 years of experience supporting relational database systems.

Available to work after hours and weekends.

Preferred Qualifications

7+ years of software engineering experience.

ServiceNow Certified System Administrator.

ServiceNow Certified Developer.

ITIL certification or general knowledge in v3 or higher.

Experience migrating individual ITSM products into ServiceNow.

Benefits

Employee stock ownership plan that contributes Publix stock to associates each year at no cost.

An opportunity to purchase additional shares of our privately-held stock.

401(k) retirement savings plan.

Group health, dental and vision plans.

Paid Time Off.

Paid Parental Leave.

Short- and long-term disability insurance.

Tuition reimbursement.

Free hot lunches (buffet-style) at facilities with a cafeteria.

Year End Bonus
As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if the associate remains employed through the issue date of the bonus check that year.

Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

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Description Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL. Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine's Best Companies to Work list. We are seeking a Lead Software Engineer who will be responsible for all aspects of development with an agile team focus who will leverage new technologies to continue enhancing our new modernized Enterprise Tax Application to meet current and future business needs. Our teams are passionate about constantly improving the quality of our applications and store business processes. In this position, you will work on a cross-functional team of full-stack engineers sharing responsibility for all areas of development. Responsibilities include system analysis, requirements gathering, project leadership, and building relationships with our business partners and external vendors. The most suitable hire for this position will be a highly motivated candidate passionate about learning new technologies and adapting the latest features within the core development languages. They should also be adept with problem-solving, mentoring, writing, and presentation skills, including the ability to communicate effectively with management, peers, technology vendors, and business partners. Responsibilities <ul><li>Participate and lead in architecture and design discussions with cross-functional team members. </li><li>Through Agile development practices, you will drive continual delivery of improvements to applications and technology. </li><li>Work closely with the Product Owner and IT management - assisting Agile team members with day-to-day direction and clarification of requirements. </li><li>Create design artifacts such as user stories, wireframes, mockups, and prototypes to convey product workflow architecture and user experiences to stakeholders. </li><li>Provide support and subject matter expertise on business rules and processes to technical lead, test lead and other team members during all phases of projects. </li><li>Collaborate with Agile team(s) to ensure requirements, design, and desired outcomes are clearly communicated. </li><li>Attend and sometimes lead Agile events (daily stand-up, iteration planning, backlog refinement, iteration review and sprint retrospectives) </li><li>Work in the development of project plans, management of projects, monitoring project performance, and development of implementation plans. </li><li>Provide afterhours support of the application once in the production environment. </li> </ul>Additional Information Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. ***Relocation/Household Good Shipment Allowance will NOT be provided.*** Year End Bonus As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above. Required Qualifications<ul><li>Bachelor's degree in computer science or other technical discipline or equivalent experience </li><li>7+ years of experience with .NET and C# development </li><li>7+ years of experience designing, developing, and supporting customer-facing APIs. </li><li>3+ years of experience in data storage technologies such as SQL, Dapper, and Entity Framework </li><li>2+ years of experience using messaging tools such as KAFKA. </li><li>3+ years of experience building responsive web applications using UI frameworks such as React or Angular </li><li>5+ years of experience with source control systems using GIT and Microsoft Azure DevOps, Azure AD, and Azure Storage </li><li>Experience using observability platforms, including Splunk, Dynatrace, and Grafana </li><li>Experience with Test Driven Development (TDD), NuGet package management, TFS/Git code management, DevOps Integration, DevOps Pipelines, or other CI/CD tools. </li><li>Experience implementing software using Kubernetes, Docker, OpenShift, or other containerization technologies. </li></ul>Preferred Qualifications<ul><li>9+ years of experience with .NET and C# development </li><li>Continued education and certifications in various technical discipline </li><li>9+ years of experience working in an Agile environment. </li><li>9+ years of experience building highly scalable systems and performance tuning them. </li><li>3+ years of experience with MIRO whiteboarding </li></ul>Benefits Information<ul><li>Employee stock ownership plan that contributes Publix stock to associates each year at no cost </li><li>An opportunity to purchase additional shares of our privately-held stock </li><li>401(k) retirement savings plan </li><li>Group health, dental and vision plans </li><li>Paid Time Off </li><li>Paid Parental Leave </li><li>Short- and long-term disability insurance </li><li>Tuition reimbursement </li><li>Free hot lunches (buffet-style) at facilities with a cafeteria </li><li>Visit our website to see all of our benefits: Benefits - Jobs (publix.com) </li> </ul>

Description Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL. Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list. We are looking for a talented Lead Software Engineer to help us build and maintain robust web applications and APIs in an Azure cloud environment. Responsibilities: <ul><li>Design, develop, and maintain high-quality web applications and APIs using ASP.NET and C#. </li><li>Leverage Azure cloud services to enhance application performance, scalability, and security. </li><li>Ensure code quality through comprehensive testing, code reviews, and adherence to best practices. </li><li>Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-impact solutions. </li><li>Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of features. </li><li>Stay updated with the latest industry trends and technologies to continuously improve our development processes and solutions. </li></ul>Additional Information Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. ***Relocation/Household Good Shipment Allowance will NOT be provided.*** Year End Bonus As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above. Required Qualifications<ul> <li>Bachelor's degree in computer sciences or a related analytical field or equivalent experience. </li><li>7+ years of experience in software development. </li><li>6+ years of experience using ASP.NET, C# using Visual Studio. </li><li>3+ years' experience developing .NET applications hosted in Azure cloud services. </li><li>3+ years' experience building CI/CD pipeline deployments in a large-scale environment. </li><li>Strong understanding of Agile methodologies and experience working in Agile teams. </li></ul>Preferred Qualifications<ul><li>Experience with Infrastructure as Code (IaC) tools such as Terraform. </li><li>Strong experience using application design patterns and distributed architectures. </li><li>Experience establishing best-in-class practices for developing native apps at scale on large, distributed teams, including modular app architecture, frameworks, build pipeline, cloud CI/CD, automated testing, observability, code review, static analysis, etc. </li><li>Strong expertise of application development for large-scale distributed systems in the Cloud. </li><li>Strong expertise in Microsoft development, tools, and frameworks. </li><li>Experience developing highly successful apps that enjoy wide scale distribution. </li><li>Good communication skills in a cross functional team environment. </li></ul>Benefits Information<ul><li>Employee stock ownership plan that contributes Publix stock to associates each year at no cost </li><li>An opportunity to purchase additional shares of our privately-held stock </li><li>401(k) retirement savings plan </li><li>Group health, dental and vision plans </li><li>Paid Time Off </li><li>Paid Parental Leave </li><li>Short- and long-term disability insurance </li><li>Tuition reimbursement </li><li>Free hot lunches (buffet-style) at facilities with a cafeteria </li><li>Visit our website to see all of our benefits: Benefits - Jobs (publix.com) </li> </ul>

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