Description:
This is a hybrid role that will require an onsite presence to the office 1x/month
Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. 
Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated. 
We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more. 
Reporting to the Manager, Product Operations, the Senior Product Manager (SPM) is responsible for managing the product portfolio for a specific market segment. This includes developing new product features, enhancements, portfolio revisions and overall product lifecycle management as needed to achieve market position, membership goals and profitability targets. The SPM position is a highly visible, self-directed position, with exposure to all levels of management and requires a high level of operational as well as strategic focus. The SPM will make recommendations to Manager on product changes that would improve competitive positioning, mitigate cost for the member or Mass General Brigham Health Plan, streamline or increase integrity of internal processes that ultimately enhances the overall consumer experience. He/she collaborates with internal departments including Sales, Finance, Actuarial, Compliance, Marketing, Corporate Communications, IT, Configuration, Provider Network Management, Project and Process Management Organization, Customer Service, and externally with Accounts, Brokers, Intermediaries and Government Agencies.
Core Functions:
<ul>
<li style="font-family: Arial;">Subject matter expert and primary point of contact for all products and product-related issues for the assigned market segment</li>
<li style="font-family: Arial;">Ability to lead cross-functional teams, drive decision- making and ensure end-to-end operational integrity of product implementations and/or product enhancements</li>
<li style="font-family: Arial;">Thorough understanding of the federal and state regulatory environment, including experience working with the Massachusetts Health Connector</li>
<li style="font-family: Arial;">Thorough understanding of Mass General Brigham Health Plan systems and the key dependencies and interactions of Mass General Brigham Health Plan products with the various systems as well as our key vendors</li>
<li style="font-family: Arial;">Serve as lead and subject matter expert for product filings, including the Evidence of Coverage, SERFF plan and benefits templates, HIOS, and Planfinder</li>
<li style="font-family: Arial;">Serve as Mass General Brigham Health Plan primary lead and/or participate in new product development and implementation as well as serve as lead and/or support to Sales Managers on specific employer group custom products.</li>
<li style="font-family: Arial;">Operate as a liaison to internal Mass General Brigham Health Plan departments, external agencies, and to third-party vendors’ claims and operational departments when product-specific questions or problems arise</li>
<li style="font-family: Arial;">Collaborate with Sales, Marketing, and Corporate Communications in the development and product collateral. Manage the updating of product sales support materials and review all product-related materials which include but is not limited to: member, employer, and provider materials for product definitions, operational process descriptions, and policies related to products</li>
<li style="font-family: Arial;">Prepare and conduct internal and external product-related training</li>
<li style="font-family: Arial;">Monitoring and reporting on ongoing performance of the product portfolio, including profitability, membership growth/retention, operational performance and customer feedback.</li>
</ul>Qualifications:
Qualifications:
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BA or BS degree required or the equivalent combination of training and experience, plus 7-10 years of related experience
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<li style="font-family: Arial;">

7-10 years of product management, sales, marketing, or strategic planning, preferably at a health plan
</li>
</ul>
Skills/Competencies
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<li style="font-family: Arial;">
Demonstrate core brand principles of always listening, challenging conventions, and providing value. 
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Strong aptitude for technology-based solutions.
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Ability to inject energy, when and where it’s needed.
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Respect the talent and unique contribution of every individual and treat all people in a fair and equitable manner. 
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Exercise self-awareness; monitor impact on others; be receptive to and seek out feedback; use self-discipline to adjust to feedback.
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Be accountable for delivering high-quality work. Act with a clear sense of ownership.
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Bring fresh ideas forward by actively listening to and working with employees and the people we serve.
</li>
</ul>EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Full-timeJob Description Were looking for an experienced Product Manager for the role of Senior Product Manager, Distributed Marketing. Reporting to a Senior Director of Product Management, this role will be cross-team visibility and will be responsible for defining requirements, creating, and managing roadmaps and managing the product lifecycle of the next generation distributed marketing capabilities, as part of Epsilons People Cloud. This is a strategic suite of features that will help drive growth into new and existing markets. If you are up to the challenge, we are interested in speaking with you!The ideal candidate has significant, hands-on experience managing distributed enterprise level marketing automation capabilities focusing on the needs of local franchisees and affiliates, and/or collaboration use cases. This includes defining and building efficient data and content sharing principles and applying those to brand controls that include compliance, workflow collaboration and approval processes at scale. You should be a strategic thinker but thrive in rolling up your sleeves to get stuff done. Youve followed methodologies to score and prioritize features, comfortable working in greenfield environments, and can be the voice of the customer when it comes to articulating what matters (and what doesnt).This requires 5+ years of Product Management experience with significant focus on managing distributed marketing components of large-scale Enterprise SaaS products.ResponsibilitiesCollaborating with cross-product leaders, define your product direction and how Epsilons related products can take advantage of our distributed marketing capabilities.Not only understand the customers needs today and how distributed marketing can provide value but understand where the market is heading and build to the future.Ability to work with product leaders to synthesize their needs into product requirements for your products.Effectively communicate customer and product priorities to both product management leadership and technical stakeholdersManage the features/functions of the product and its roadmap.Participate as a key stakeholder, product owner, and collaborator in the execution of Engineering projects related to your product area.Define detailed functional requirements, working with UX and Engineering teams to ensure they are defined accurately and thoroughly.Contribute to documentation, internal and external training, and other materials for field and customer enablement.RequirementsDemonstrated track record of at least 5+ years of product management experience, including multiple years product-managing capabilities focused on distributed marketing, workflow, and/or collaboration use cases - ideally for enterprise-level customers.Entrepreneurial by nature and comfortable in a changing, fast growth, results-driven environment with prior experience in both large and small organizations.Exceptional communication, interpersonal, organization, leadership, and customer service skills to communicate vision.Will have a powerful blend of business and technical savvy, including experience developing products using Agile methodologies.Will have a strong background in the software industry with significant experience in product management with a proven track record of managing products through the entire life cycle.Direct or related experience with data-driven marketing programs.Ability to communicate vision to senior leadership.Has strong leadership and collaboration skills.Ability to work in a fast-paced environment.Able to function in both a self-motivated and team environment.B.A or B.S. Degree and an MBA is a plus.Additional Information About EpsilonWhen youre one of us, you get to run with the best. For decades, weve been helping marketers from the worlds top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilons best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blogWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.#J-18808-Ljbffrby Jobble

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