Location Designation: Hybrid - 3 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. Join Strategic Capabilities and collaborate with a winning team developing and executing game-changing business strategies, informed by cutting-edge data and competitive insights. Fuel business growth through smart acquisitions, innovative partnerships, and impactful technology integration. Leverage AI and strategic data management to bring ideas to life, all while ensuring effective governance and project management. New York Life's AI and Data (AI&D) team within Strategic Capabilities delivers innovative data through the enterprise data platform, developing 360 data products, analytical insights, and AI solutions for the organization. Role Overview: This role serves as a Product Manager in AI&D product management organization and has accountability for creating the vision & strategy, managing the roadmap and executing on the product backlog working closely with cross functional teams across data engineering, data governance, data science and data analytics within AI & Data. In addition to working with AI&D functional teams, the role will work closely with business counterparts across New York Life in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, Technology and others. The candidate should have prior product management experience working on data, AI and data products ideally in consumer facing financial services industry as well as a comfortable familiarity with technology & AI trends and industry-leading enterprise platforms. What You'll Do: As a member of the AI&D product management team; your primary focus will be to define the strategy, manage requirements documents, manage the roadmap and execute on the backlog across AI&D products portfolio and foundational initiatives. <ul> <li>Strategy: Work with AI&D teams to develop vision and strategy for the enterprise data platform, 360 data products, AI and data analytics solutions to drive effective outcomes across the enterprise</li> <li>Ownership: Align with strategy for various business teams and create and drive a portfolio of AI & Data cross-functional initiatives to deliver on core elements of the business strategy</li> <li>Definition: Articulate business problems, gather evidence from users and outside sources, clarify the potential solutions with assumptions, guiding principles, strategic connections</li> <li>Roadmap: Define the roadmap and prioritization across the portfolioand create functional & non-functional requirements and user stories to manage product backlog and execution through scrum teams</li> <li>Delivery: Partner with AI&D cross functional teams and Business Unit product managers and technology partners to ensure high-quality, efficient execution of key initiatives in a scaled agile delivery framework</li> <li>Communication: Serve as primary evangelist of AI&D strategy and product capabilities with internal, business, and executive stakeholders</li> <li>Outcomes: Drive outcomes aligned with business teams and AI&D OKRs and report key metrics driving product effectiveness, utilization and satisfaction </li></ul> What You'll Bring: You will bring relevant product management industry experience having worked on enterprise data platforms, data governance, data integration technologies, 360 data products, AI models and services and analytics & reporting for the enterprise (ideally in the financial services industry). Required Skills: <ul> <li>Bachelor's OR master's degree in a technical field (Engineering/Computer Science or related) or business-related discipline </li> <li>7+ years of industry experience with related product management, design, or business-facing product development experience</li> <li>3+ years of product management experience, including developing and managing roadmaps, writing product specifications and managing agile processes</li> <li>2+ years of experience working with data & analytics products and experience with cloud technologies, data governance, data science and analytics</li> <li>Strong written and oral communication skills, including experience in developing influential presentations. Ability and executive presence to communicate persuasively with stakeholders at all levels in the organization as well as external partners</li> <li>Demonstrated success in creating measurable business benefit from products and analytics while interacting with cross functional stakeholders in a complex organization</li></ul> Preferred Skills: <ul> <li>Proven track record of successfully managing end-to-end product lifecycles, from ideation to launch and ability to think strategically and translate insights into actionable product strategies </li> <li>Experience in insurance products, asset management or wealth management a plus</li> <li>Fluency in technical delivery, including scaled agile processes and product management tools like Confluence, Jira, Monday, a plus</li></ul> <ul> <li>Strong organization skills with the ability to collaborate across cross functional groups such as Technology, Data, Compliance, Legal, etc. as well as third-party data and technology partners</li></ul> This position offers a hybrid work schedule with remote working Mondays/Fridays and on-site collaboration in our New York office Tuesdays/Wednesdays/Thursdays. #LI-KV1 Pay Transparency Salary Range: $155,000-$267,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 90772 About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Required Legal Notices - All Candidates Please Click Here

Location Designation: Hybrid - 3 days per week Business Unit Overview: In Marketing, you'll dive into a world of diverse opportunities, crafting innovative campaigns, managing impactful content, and fostering meaningful connections with key audiences. Collaborate with experts across brand, digital, and strategy, leveraging data and insights to drive decision-making, unlock new growth potential, and optimize our differentiating capabilities. Role Overview: We are looking for an experienced and strategic Senior Product Manager to join our growing Client Prospecting digital product management team. This role leads the digital product strategy and delivery for a portfolio of marketing experiences used by consumers and agents. It's ideal for someone who enjoys developing not just the product itself, but its full story - and inspiring teams, stakeholders, and leaders around its purpose. You will join a team which is at the forefront of New York Life's evolution to providing more innovative consumer and agent/advisor experiences. Our digital products are leaning into the power of human guidance and improving our customer's financial wellness and peace of mind, while enabling our agents to grow their small businesses. What You'll Do: <ul> <li>Lead strategic product initiatives: You'll oversee a product portfolio and its strategies and roadmaps and lead it to growth and success.</li> <li>Proactively lead initiatives and collaborations: Lead cross-functional internal teams, and partner closely with design, technology, and external vendors. </li> <li>Manage product features through their entire lifecycle: Bring products and features to life, from ideation and high-level requirements to delivery and iteration.</li> <li>Be a trusted expert in your field: Analyze market trends, customer research, competitive research, product performance metrics, and other insights to identify opportunities and create business cases.</li> <li>Track progress to ensure we're always improving: Define and track OKRs to continually refine our products.</li> <li>Ensure we're delivering projects efficiently: Develop and manage timelines, project plans, and roadmaps.</li> <li>Mentor junior product managers: Contribute to the product management practice and ways of working. </li> <li>Champion the vision: Manage stakeholders and effectively communicate product vision across the organization.</li></ul> What You'll Bring: <ul> <li>Education: Bachelor's degree in a relevant field such as Marketing, Business, Design, Psychology, Computer Science, or another related discipline. Equivalent practical experience will also be considered.</li> <li>5+ years of experience in product management, with a track record of delivering successful digital products and meaningful outcomes and deep knowledge of product management practices and artifacts.</li> <li>Agile experience: A track record of delivering in an Agile environment and a commitment to Agile principles.</li> <li>Superior organizational skills: Including experience with workflow and roadmap tools.</li></ul> Your leadership and communication style: <ul> <li>Ability to build relationships with stakeholders: Ability to develop strong relationships with stakeholders, internal teams, and external partners and facilitate alignment on complex interests.</li> <li>Superior communication skills: Ability to leverage your communication, presentation, and storytelling abilities to communicate complex ideas and drive alignment.</li></ul> And if you have this, we really want to hear from you: <ul> <li>Experience in the fintech industry, life insurance, retirement, or another highly regulated industry will set you apart.</li> <li>Experience with consumer financial planning and/or sales and prospecting is desired.</li></ul> #LI-SV1 #LI-HYBRID Pay Transparency Salary Range: $130,000 - $162,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 91042 About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Required Legal Notices - All Candidates Please Click Here

Location Designation: Hybrid - 3 days per week Role Overview: This role serves as a Senior Digital Product Manager for New York Life's digital experience. This role has accountability for creating the digital strategy that brings to life new capabilities and products in a coherent and unified user experience, and in a way that can set NYL up to reach its performance goals around agent productivity, agent retention, and sales growth. This role will work cross-functionally to articulate and implement a strategy, overseeing a series of high profile, digital initiatives aimed at delivering an agreed-upon set of business outcomes/results. The strategy laid out will be evaluated based on its ability to drive Agency's productivity (case rate) and sales goals (volume, products per household) for advanced agents, as well as overall end user satisfaction. In addition to working with the end users, the role will work closely with business counterparts in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, as well as Digital, Enterprise Data Management, Enterprise Integration Services, Technology and others. The candidate should have strong, in-depth knowledge of business-to-business sales, financial services, insurance, investments, as well as a comfortable familiarity with technological development and industry-leading enterprise digital platforms. What You'll Do: Strategy: Develop vision and digital strategy for end-to-end digital experiences and business processes to drive effective outcomes, empowering our agents to attract, serve and retain clients Ownership: Leveraging their identified vision, create and drive a portfolio of high profile, cross-functional digital projects to deliver on core elements of the digital strategy Problem Definition: Articulate business problems, gather evidence from users and outside sources, clarify the potential solutions with assumptions, guiding principles, strategic connections User Research: Perform research to understand the current state, map out happy and unhappy user journeys, conduct user research and feedback engagement en route to sharing and validating these findings with users, business stakeholders and technology partners Solution Design: Work in partnership with User Experience Design Leads to create solution prototypes that are then used solicit additional feedback from key stakeholders Delivery: Partner with Product Owner team and Technology partners to ensure high-quality, efficient execution of key initiatives in a scaled agile delivery framework Communication: Serve as primary evangelist of digital capabilities with internal, field, and executive stakeholders What You'll Bring: <ul> <li>Bachelor's degree or Master's degree in either a technical field (Business/Computer Science/IT or related) or design-related discipline (e.g., industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)</li> <li>Must have 10+ years of industry related experience, 5 of which should relate to product management, design, or business-facing product development</li> <li>Deep subject matter expertise with SFDC ecosystem of solutions preferred</li> <li>Deep experience in insurance products, asset management or wealth management a plus</li> <li>Must be very strong at strategic thinking: Develop vision and digital strategy for one or more agent practice areas. Implement vision and digital strategy for one or more agent practice areas.</li> <li>Must be very strong in front of user, stakeholder, and business executive audiences: Serve as key evangelist for our digital properties and overall agent digital strategy across different business teams and with key agent user groups</li> <li>Fluency in technical delivery, including scaled agile and PM tools like Jira, a plus</li> <li>Must have very strong organization and collaboration skills</li></ul> #LI-BK1 #LI-HYBRID Pay Transparency Salary Range: $145,000 - $215,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 91193 About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Required Legal Notices - All Candidates Please Click Here

Location Designation: Hybrid - 3 days per week Business Unit Overview In Marketing, you'll dive into a world of diverse opportunities, crafting innovative campaigns, managing impactful content, and fostering meaningful connections with key audiences. Collaborate with experts across brand, digital, and strategy, leveraging data and insights to drive decision-making, unlock new growth potential, and optimize our differentiating capabilities. Role Overview: We are seeking a dynamic and experienced Lead Management Product Manager to spearhead the modernization of our lead capture, scoring, distribution, and measurement systems. This role is crucial in evolving our strategy, maturing our operations, and modernizing the supporting technology. The successful candidate will lead the end-to-end modernization of lead management experiences and systems, drive product goals, obtain cross-functional alignment, develop a multi-year roadmap, and manage execution to completion. What You'll Do: <ul> <li>Develop and implement a comprehensive strategy for modernizing lead capture, scoring, distribution, measurement systems and experience for participating agents.</li> <li>Lead the end-to-end modernization effort across digital acquisition lead programs, ensuring alignment with organizational goals and objectives.</li> <li>Oversee the evolution of lead management operations, driving efficiency and effectiveness in lead handling processes, ensuring a seamless experience for consumers and agents.</li> <li>Collaborate with cross-functional teams, including marketing campaign managers, field operations and technology enablement, to ensure integration and implementation of modernization initiatives.</li> <li>Monitor and analyze lead management metrics to measure the success of modernization efforts and identify areas for continuous improvement.</li> <li>Stay abreast of industry trends and emerging technologies, incorporating best practices to maintain a cutting-edge lead management system.</li> <li>Provide leadership and guidance to team members, fostering a culture of innovation and excellence.</li> <li>Drive product goals and develop a multi-year roadmap to guide the modernization effort and ensure long-term success.</li> <li>Navigate bigger, strategic picture while also ensuring all details are accounted for to enable seamless consumer and agent focused features and functionality.</li></ul> What You'll Bring: <ul> <li>Bachelor's degree in business, marketing, or a related field or Master's degree preferred; and/or equivalent experience. </li> <li>10+ years of relevant experience working with lead management products, product management, strategy, and/or a related role, with a focus on business process modernization and technology integration.</li> <li>5+ years of experience managing a team.</li> <li>Demonstrated ability to lead cross-functional teams and manage complex projects from conception to completion.</li> <li>Experience in lead generation and/or lead distribution and tracking</li> <li>Excellent strategic thinking and problem-solving skills.</li> <li>Strong PowerPoint skills required.</li> <li>Proficiency in data analysis and performance metrics.</li> <li>Exceptional communication and interpersonal skills.</li> <li>Self-starter, comfortable navigating ambiguity and passionate about driving results.</li></ul> #LI-SV1 #LI-HYBRID Pay Transparency Salary Range: $155,000 - $225,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 90975 About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Required Legal Notices - All Candidates Please Click Here

<h3>Corporate Vice President, Senior Digital Product Manager</h3>Role Overview:This role serves as a Senior Digital Product Manager for New York Life's digital experience. This role has accountability for creating the digital strategy that brings to life new capabilities and products in a coherent and unified user experience, and in a way that can set NYL up to reach its performance goals around agent productivity, agent retention, and sales growth. This role will work cross-functionally to articulate and implement a strategy, overseeing a series of high profile, digital initiatives aimed at delivering an agreed-upon set of business outcomes/results. The strategy laid out will be evaluated based on its ability to drive Agency’s productivity (case rate) and sales goals (volume, products per household) for advanced agents, as well as overall end user satisfaction. In addition to working with the end users, the role will work closely with business counterparts in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, as well as Digital, Enterprise Data Management, Enterprise Integration Services, Technology and others. The candidate should have strong, in-depth knowledge of business-to-business sales, financial services, insurance, investments, as well as a comfortable familiarity with technological development and industry-leading enterprise digital platforms.What You'll Do:<ol><li>Strategy: Develop vision and digital strategy for end-to-end digital experiences and business processes to drive effective outcomes, empowering our agents to attract, serve and retain clients.</li><li>Ownership: Leveraging their identified vision, create and drive a portfolio of high profile, cross-functional digital projects to deliver on core elements of the digital strategy.</li><li>Problem Definition: Articulate business problems, gather evidence from users and outside sources, clarify the potential solutions with assumptions, guiding principles, strategic connections.</li><li>User Research: Perform research to understand the current state, map out happy and unhappy user journeys, conduct user research and feedback engagement en route to sharing and validating these findings with users, business stakeholders and technology partners.</li><li>Solution Design: Work in partnership with User Experience Design Leads to create solution prototypes that are then used to solicit additional feedback from key stakeholders.</li><li>Delivery: Partner with Product Owner team and Technology partners to ensure high-quality, efficient execution of key initiatives in a scaled agile delivery framework.</li><li>Communication: Serve as primary evangelist of digital capabilities with internal, field, and executive stakeholders.</li></ol>What You'll Bring:<ul><li>Bachelor’s degree or Master’s degree in either a technical field (Business/Computer Science/IT or related) or design-related discipline (e.g., industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.).</li><li>Must have 10+ years of industry related experience, 5 of which should relate to product management, design, or business-facing product development.</li><li>Deep subject matter expertise with SFDC ecosystem of solutions preferred.</li><li>Deep experience in insurance products, asset management or wealth management a plus.</li><li>Must be very strong at strategic thinking: Develop vision and digital strategy for one or more agent practice areas. Implement vision and digital strategy for one or more agent practice areas.</li><li>Must be very strong in front of user, stakeholder, and business executive audiences: Serve as key evangelist for our digital properties and overall agent digital strategy across different business teams and with key agent user groups.</li><li>Fluency in technical delivery, including scaled agile and PM tools like Jira, a plus.</li><li>Must have very strong organization and collaboration skills.</li></ul>Pay TransparencySalary Range: $145,000 - $215,000. Discretionary bonus eligible: Yes. Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Our Diversity PromiseWe believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners.Job Requisition ID: 91193
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Location Designation:  Hybrid - 3 days per week
Role Overview:
This role serves as a Senior Digital Product Manager for New York Life's digital experience. This role has accountability for creating the digital strategy that brings to life new capabilities and products in a coherent and unified user experience, and in a way that can set NYL up to reach its performance goals around agent productivity, agent retention, and sales growth. This role will work cross-functionally to articulate and implement a strategy, overseeing a series of high profile, digital initiatives aimed at delivering an agreed-upon set of business outcomes/results. The strategy laid out will be evaluated based on its ability to drive Agency's productivity (case rate) and sales goals (volume, products per household) for advanced agents, as well as overall end user satisfaction. In addition to working with the end users, the role will work closely with business counterparts in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, as well as Digital, Enterprise Data Management, Enterprise Integration Services, Technology and others. The candidate should have strong, in-depth knowledge of business-to-business sales, financial services, insurance, investments, as well as a comfortable familiarity with technological development and industry-leading enterprise digital platforms.
What You'll Do:
Strategy:  Develop vision and digital strategy for end-to-end digital experiences and business processes to drive effective outcomes, empowering our agents to attract, serve and retain clients.
Ownership:  Leveraging their identified vision, create and drive a portfolio of high profile, cross-functional digital projects to deliver on core elements of the digital strategy.
Problem Definition:  Articulate business problems, gather evidence from users and outside sources, clarify the potential solutions with assumptions, guiding principles, strategic connections.
User Research:  Perform research to understand the current state, map out happy and unhappy user journeys, conduct user research and feedback engagement en route to sharing and validating these findings with users, business stakeholders and technology partners.
Solution Design:  Work in partnership with User Experience Design Leads to create solution prototypes that are then used solicit additional feedback from key stakeholders.
Delivery:  Partner with Product Owner team and Technology partners to ensure high-quality, efficient execution of key initiatives in a scaled agile delivery framework.
Communication:  Serve as primary evangelist of digital capabilities with internal, field, and executive stakeholders.
What You'll Bring:
Bachelor's degree or Master's degree in either a technical field (Business/Computer Science/IT or related) or design-related discipline (e.g., industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.).
Must have 10+ years of industry related experience, 5 of which should relate to product management, design, or business-facing product development.
Deep subject matter expertise with SFDC ecosystem of solutions preferred.
Deep experience in insurance products, asset management or wealth management a plus.
Must be very strong at strategic thinking: Develop vision and digital strategy for one or more agent practice areas. Implement vision and digital strategy for one or more agent practice areas.
Must be very strong in front of user, stakeholder, and business executive audiences: Serve as key evangelist for our digital properties and overall agent digital strategy across different business teams and with key agent user groups.
Fluency in technical delivery, including scaled agile and PM tools like Jira, a plus.
Must have very strong organization and collaboration skills.
Pay Transparency
Salary Range: $145,000 - $215,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.
Recognized as one of  Fortune's  World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 91193

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