<p>Description:

Janssen Biotech, Inc., a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Product Manager, Customer Experience & Congress and Conventions Management, located in Horsham, PA.

At Johnson and Johnson, we are creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular, Metabolism, & Retina; Immunology; Infectious Diseases & Vaccines; Neuroscience; Oncology; and Pulmonary Hypertension.

As the fastest growing Oncology company, we are focused on transforming care and delivering innovative therapies for patients facing unmet medical needs to help them live longer and better. Our robust portfolio of cutting-edge oral, biologic and cell therapies include novel approaches to predict, prevent, intercept, detect and potentially defeat cancer someday changing the way cancers are treated. Learn more at www.janssen.com. Follow us at @JanssenUS.

This position within Strategic Program Management & Marketing Operations team, is a part of the commercial organization at Janssen Biotech of Johnson & Johnson. This group is responsible for integrated Customer Experience and Congress and Conventions strategy across the portfolio. This role is focused on leading congresses, conventions, program management and building Health Policy Advocacy in support of long-term strategy across the Oncology Franchise, while ensuring that the strategy and execution are reflective and inclusive of the Johnson and Johnson Oncology Portfolio Approach. This role will play a critical role collaborating with the Global Marketing, Global R&D, and US Cross Functional teams including Brand Marketing, Global Strategic Marketing, Sales, Sales training, Business Analytics, Strategic Customer Group, Medical Affairs, North America Pharma affiliates, Alliance Management, Communications, Corporate and Outside vendors to effectively execute key commercial activities.

Key Responsibilities:

Reporting to and working in partnership with the Customer Experience & Congress and Conventions Management Lead, this individual will ensure operational excellence related to planning, budgeting, vendor management and internal stakeholder engagement for major Oncology Congresses.
This role is accountable for a consistent congress experience for attendees through all pre-, peri-, and post- congress activities. It will support the International Congress Governance Committee and serve as a Congress Lead in activities such as communications, scheduling and coordination of meeting debriefs, collection of data for performance metric reviews.
Lead conventions across the Oncology Franchise to ensure that the strategy and execution are reflective and inclusive of the Johnson and Johnson US Oncology Portfolio Approach (including budget ownership and tracking).
Operational Excellence: Accountable for delivery of key operational workstreams and execution of the Congress Excellence Framework. Proactively identify opportunities for innovation and operational improvement, through implementation of new policies, procedures, technology, or other resources that can evolve our current Congress and Convention Playbook, lead updates.
Project Management: Develop and manage planning timelines and action plans in collaboration with cross-functional partners and ensure all deadlines and deliverables are met. Provide thorough and timely communication to internal stakeholders and external partners. Accountable for meeting and events logistics (housing, registration, meeting rooms, calendar invites, everything related to selected congress and conventions).
Cross-functional Coordination: Accountable for collaborating across the matrix and aligning on congress meeting priorities with Global Marketing, Global R&D, and US Cross Functional teams including Brand Marketing, Global Strategic Marketing, Sales, Sales training, Business Analytics, Strategic Customer Group, Medical Affairs, North America Pharma affiliates, Alliance Management, Communications, Corporate and Outside vendors to ensure aligned strategy and execution, identify barriers and execute solutions.
Customer Experience: Responsible for identifying and implementing innovative, industry-leading practices to enable effective, consistent, and impactful customer stakeholder experiences at Key Oncology congresses. This individual will evaluate opportunities to drive innovation and operational excellence in how the US Oncology organization delivers on external engagements. This individual will assess the current tools and resources used to execute key meetings, identify gaps and opportunity for improvement, and lead the evaluation of new or additional resources.
Build Health Policy Advocacy in support of Johnson & Johnson long term strategy with relevant associations.
Evolve the US Oncology Conventions Hub to become an integrated one-stop shop for US Oncology.
Develop skillset in numerous marketing competencies along with leadership opportunities that help increase exposure to all areas of the business.
Challenging the company and industry status quo to identify and develop new ideas with a future thinking mindset. This is not an exhaustive, comprehensive listing of job functions. May perform other duties as assigned.

Qualifications:

Required:

A minimum of a bachelor’s degree is required.
A minimum of 5 years of work experience, with 2 years in marketing, sales, sales learning and development, healthcare professional, sales leadership and/or commercial insight strategy experience.
Practical knowledge of pharmaceutical marketing that includes FDA regulatory and legal environment and HCC regulations is required.
Must be capable of managing multiple events and priorities simultaneously.
Must demonstrate the ability to work effectively in a matrix and unstructured environment.
Must be innovative, proactive, and strong analytically with excellent overall business acumen.
Highly detailed and organized individual with experience delivering large scale events.
Experience leading continuous process improvement initiatives and best practices sharing.
Demonstrated success solving ambiguous business challenges.
Interpersonal flexibility to effectively interact with a broad range of personnel. Advanced communication and presentation skills required.
Ability to travel up to 35% which may include overnights and weekend travel predominantly domestically with limited international travel.

Preferred:

MBA or advanced degree in related field.
Knowledge of Totality & ARIBA.
Experience in Oncology.

Other:

Leading by influence, consulting, and/or change management.
Problem solving and critical thinking.
Growth mindset.
Excellent written and verbal communications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#J-18808-Ljbffr</p>

<p>Description: Janssen Biotech, Inc., a pharmaceutical company of Johnson & Johnson, is recruiting for a Product Manager, Customer Experience (Gastroenterology), located in Horsham, PA.
At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to build a world without disease. Redefining lives by finding new and better ways to prevent, intercept, treat and cure disease encourages us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Biotech is part of the Janssen Pharmaceutical Companies.
In this role, you will own the strategic development, implementation and ongoing operations for innovative and new customer experience solutions that give healthcare providers and patients compelling reasons to start and stay on Janssen Gastroenterology biologic therapies. This role provides the opportunity to develop strategy, champion insight development, idea generation, execution and measurement of solutions that elevate the healthcare provider, patient and biologic coordinator experience and improve outcomes for Crohn’s disease and ulcerative colitis patients. You will also lead access and fulfillment messaging development, pull-through and field direction.
You will work closely with a large, cross-functional team from Professional and Patient GI Marketing, Sales Leadership, Sales Learning & Development (SL&D), Patient Engagement & Customer Solutions (PECS), Integrated Portfolio Solutions (IPS) and Strategic Customer Group (SCG).
Key Responsibilities: Lead the access & fulfillment strategy for GI to spectacularly improve perceptions and transform the customer experience to accelerate growth of Janssen biologic therapies.
Partner with Integrated Portfolio Solutions (IPS) to develop targeted access messaging and innovative solutions to improve provider perceptions of access and pull through contracted coverage and access wins.
Partner with Patient Engagement & Customer Solutions (PECS) to transform the customer experience for providers, bio-coordinators, and patients, identifying solutions for today and shaping white-space innovation for the long-run.
Lead customer experience mapping and research to uncover insights and opportunities to engage and educate biologic-coordinators to address difficulties, facilitate best practice sharing, and improve customer experience with our products.
Systematically diagnose access and fulfillment barriers and drive urgency and action in partnership with IPS, ICS and SCG to develop action plans and ensure communication with field teams.
Lead field direction in close partnership with Sales Leadership and SL&D.
Monitor the competitive landscape and changing market dynamics, particularly related to customer experience and access initiatives, and ensure preparedness for competitive launches.
Qualifications: A minimum of a Bachelor's degree is required.
A minimum of 3 years of business experience with a minimum of 2 years of Sales and/or Marketing experience in the pharmaceutical industry is required.
Prior Gastroenterology experience facilitating reimbursement and fulfillment solutions for biologics and a detailed understanding of the buy and bill model are strongly preferred.
Strong critical thinking and passion and ability to craft and drive breakthrough innovation to transform the customer experience for providers and patients.
Outstanding leadership and communication skills, having proven the ability to lead collaboration across teams, encourage without authority, and support risk-taking.
Experience prioritizing multiple demands and priorities on time, leading teams, gaining alignment, and driving decision-making is crucial to success in this position.
Strong project planning and organization skills.
This position is located in Horsham, PA and requires up to 30% domestic travel.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

#J-18808-Ljbffr</p>

Product Manager Johnson & Johnson Jobs

Product Manager Customer Experience Congress And Conventions Management Oncology Franchise
October 8, 2024

Product Manager Customer Experience
October 8, 2024

Product Manager Abiomed
October 7, 2024

Data Analytics Product Manager
October 7, 2024

Technical Product Manager It Director
October 6, 2024

Quick filters

Top companies

Product Manager Johnson & Johnson Jobs

Product Manager Customer Experience Congress And Conventions Management Oncology FranchiseOctober 8, 2024

Product Manager Customer ExperienceOctober 8, 2024

Product Manager AbiomedOctober 7, 2024

Data Analytics Product ManagerOctober 7, 2024

Technical Product Manager It DirectorOctober 6, 2024