Become a part of our caring community and help us put health first
The Lead Product Manager - Provider Directory helps identify, validate, and implement improvements to the Humana provider directory. Specifically, this role will focus on making the directory more user-friendly, efficient, and valuable to our users. At the same time, you will work cross-functionally with various stakeholders to drive the strategy to promote top-performing providers while ensuring members can easily find and access high-quality care.
Key Responsibilities
Define and execute key product initiatives that enhance the provider directory, prioritizing usability and member experience. Ensure alignment with the company's overall mission of improving healthcare access and outcomes.
Collaborate with cross-functional teams including UX/UI designers, developers, and business analysts, as well as operational stakeholders to ideate, plan, and implement enhancements.
Develop merchandising strategies to highlight and promote high-performing providers, ensuring that our users can easily identify and select the best care based on quality ratings, reviews, and outcomes.
Conduct user research and usability studies to gather insights and identify pain points in the current directory experience.
Apply a test & learn approach to product improvement by designing experiments, A/B tests, and pilot programs to evaluate the impact of changes on member engagement and provider selection. Analyze outcomes, iterate quickly, and scale successful initiatives.
Define and analyze key performance metrics that inform the success of the product and continuous improvement. Collaborate with data analytics teams to use insights in enhancing provider visibility and member decision-making.
Manage the product backlog, prioritize features based on business impact and user value. Work directly with the engineering team to meet development timelines.
Ensure all product enhancements meet high standards of performance, reliability, and security.
Communicate product strategy and feature development progress to stakeholders and executive teams.
Use your skills to make an impact
Required Qualifications
Bachelor's Degree or equivalent experience.
At least 5 years of experience working with design and engineering teams to build products.
Prior experience working on an ecommerce platform.
Experience running A/B tests to optimize conversion.
Work-At-Home Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable, or DSL connection is suggested.
Satellite, cellular, and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $123,800 - $170,400 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. We also provide free language interpreter services. See our accessibility resources .

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Humana Lead Product Manager Richmond, Virginia Apply Now Become a part of our caring community and help us put health first
Are you passionate about driving innovation and delivering top-notch products? Do you thrive in a fast-paced, dynamic environment where you can utilize your strategic thinking and product management expertise? If so, we have an exciting opportunity for you! Humana Digital Shopping team is seeking a Lead Product Manager.
In this role, you will be focused on building best in class digital experiences for consumers and members and will also lead Senior Product Managers. You will collaborate with cross-functional teams to develop and execute product initiatives that align with our organization's goals.
The Lead Product Manager is a key member of the Digital Shopping Team that conceives, develops, delivers, and manages products for customer use. The ideal candidate will be dynamic, a self-starter and leader who collaborates and influences effectively across different levels of the organization.
Key Responsibilities Product Strategy: Collaborate with cross-functional teams to define the overall product strategy, aligning it with the company's goals and objectives. Conduct market research and gather customer feedback to identify market trends and opportunities.
Product Planning and Road-mapping: Create and maintain a product roadmap that outlines the product vision, key features, and timeline for development. Prioritize product initiatives based on business impact, customer needs, and resource availability.
Cross-functional Collaboration: Work closely with engineering, design, business intelligence, data science, content strategy, marketing, and sales teams to ensure successful product development and launch. Collaborate with engineering teams to define product requirements and oversee the development process.
Product Development and Launch: Manage the entire product development lifecycle, from ideation and prototyping to testing and launch. Coordinate with design teams to create intuitive and user-friendly product experiences.
Market Analysis and Competitive Intelligence: Monitor market trends, competitive landscape, and customer needs to identify opportunities and potential threats. Conduct competitive analysis and benchmarking to ensure the company's products stand out in the market.
Product Performance Evaluation: Track and analyze product performance metrics, such as engagement and customer behavior. Make data-driven decisions to optimize product features and strategies.
Team Leadership: Lead a team of Product Managers, providing guidance, support, and professional development opportunities. Foster a collaborative and innovative work environment.
Required Qualifications
Bachelor's Degree
8+ years of experience in strategy development, customer experience or product management
At least 6 years of digital acquisition experience
Prior healthcare experience
Prior experience serving in a leadership capacity
Strong organizational skills and experience in initiative and program planning and execution
Demonstrated high learning agility and tolerance for ambiguity
Proven solid collaboration and interpersonal skills to work effectively with cross-functional teams, stakeholders, and customers
Ability to convey complex ideas, present product strategies and plans, and effectively communicate with stakeholders at all levels
Work-At-Home Information To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $123,800 - $170,400 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our Accessibility Resources .

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Humana Lead Product Manager Topeka, Kansas Apply Now Become a part of our caring community and help us put health first
This pivotal role focuses on advancing the standardization of data across our interoperability product suite, developing intricate reporting structures utilizing diverse technologies, evaluating product value based on vendor, geographical data, and line of business insights, and facilitating seamless coordination of cross-functional activities, engaging both internal and external stakeholders.
Humana is actively searching for a dedicated and proficient Lead Product Manager to enhance our Interoperability team. The ideal candidate will have extensive experience in product management, proven expertise in data analytics, and in-depth knowledge of interoperability within the healthcare sector. Join us at Humana, where your skills will contribute to transforming the future of healthcare interoperability.
Use your skills to make an impact
Responsibilities include the following:
Collaborate with Interoperability Product Owners to align reporting requirements to product roadmap, portfolio vision, and enterprise strategy.
Partner with Vendor Management team to generate vendor-specific reporting to support product adoption and continued expansion.
Engage with external vendors to align on data standardization requirements to support simplified integration and delivery.
Coordinate with Enterprise IT teams to understand and influence data modeling needed for report generation.
Maintain awareness of the current & upcoming regulations to confirm compliance.
Support ad-hoc reporting needs for internal stakeholders and install mitigation plans as warranted by commonly requested insights.
Work with business owners and leaders to design and document detailed project requirements ensuring alignment to enterprise strategy.
Communicate strategy, progress, roadblocks, and value to senior leadership.
This is an opportunity to work with Humana leaders to shape the future of healthcare interoperability by leveraging your understanding of an evolving healthcare industry and executing our vision to be an interoperability leader.
Required Qualifications:
Bachelor's degree in business, Computer Science, or a related field.
5+ years of experience in product management, preferably within the healthcare industry.
Proficiency in data visualization tools such as Power BI.
Excellent analytical, problem-solving, and decision-making skills.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Exceptional communication and interpersonal skills.
Preferred Qualifications:
Master's Degree.
Familiar with agile frameworks (i.e. SAFe).
Additional Information
Work-At-Home Requirements
WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $123,800 - $170,400 per year. This job is eligible for a bonus incentive plan.
Description of Benefits
Humana, Inc. offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.

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Become a part of our caring community and help us put health firstHumana Medicaid is seeking exceptional candidates to join our Medicaid Product Strategy Organization to support the strategic direction and growth of the Medicaid and Duals lines of business. This is a unique opportunity for a motivated individual to influence the mission of a leading healthcare company committed to improving the health of the communities it serves.We are a diverse set of highly skilled people with deep Medicaid subject matter expertise who work in an agile, collaborative environment. To achieve our goals we empower associates to pioneer simplicity, rethink routine and seek talent with the following attributes:<ol><li>Creative - Adept at research to determine the opportunity and a structured yet flexible approach to problem solving.</li><li>Adaptive - Rapidly learn new knowledge, skills and behaviors in response to changing circumstances.</li><li>Self-sufficient - Ability to navigate complex situations and independently produce high quality deliverables.</li><li>Consultative - Build/sustain relationships and inform the work of others through actionable, objective insights.</li><li>Strategic - Forward thinking capable of providing frameworks to maximize available resources to achieve growth.</li></ol>The Medicaid Senior Insurance Product Manager plays a critical role in developing and managing Medicaid and Dual Eligible insurance products and services that meet the needs of Humana's customers while aligning with its business objectives. Responsibilities include:<ol><li>Translate requirements and guidance from federal and state government to define health plan covered service packages and eligible cohorts.</li><li>Communicate covered services and pertinent insurance product information to operational partners, ensuring information is organized, complete and accurate.</li><li>Understand Humana Medicaid and Dually Eligible Customers by researching their needs and pain points and designing consumer-centric, easy-to-use benefits while remaining responsive to both State and Federal requirements and goals.</li><li>Analyze industry trends and the marketplace to ensure Humana benefits remain attractive.</li><li>Evaluate benefit performance to develop data-driven insights to inform benefit design.</li><li>Collaborate with market leaders and various operational teams (clinical, population health, network, finance and actuary) to design value-added benefit and In lieu of Service packages that delight key customers and support sustainable health plan operations.</li><li>Lead product and benefit filing efforts with the regulatory agencies in a timely and compliant manner ensuring that Humana benefits remain administered and delivered.</li><li>Provide subject matter expertise to investigate and resolve escalated benefit inquiries and complex benefit-related issues.</li><li>Supply benefit-related information to support the development of accurate internal and external facing communications.</li><li>Provide written and verbal communication to executive level leadership.</li><li>Clearly deliver pertinent data to inform effective decision making to advance product strategy.</li><li>Serve as a mentor and leader to junior level positions on the team and work collaboratively to ensure Humana Medicaid product is operating as intended.</li></ol>Use your skills to make an impactRequired Qualifications<ol><li>Bachelor's Degree in an appropriate area of knowledge (e.g. health care, business administration etc.)</li><li>Working knowledge of health plan product coverage and benefit concepts.</li><li>Strong attention to detail with a proven ability to accurately identify and interpret regulatory and contractual guidance.</li><li>Adept at performing competitor analysis to synthesize the marketplace and produce actionable insights.</li><li>Experience working collaboratively across multiple functional areas (e.g., operations, finance, clinical, actuary, configuration) and fostering teamwork.</li><li>Excellent communication skills (written, oral and presentation skills).</li><li>A growth mindset who thrives on taking on new challenges and embraces working in a fast-paced changing environment.</li><li>Ability to use data and analytical thinking to make fact-based decisions and/or recommendations.</li><li>Advanced Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</li></ol>Preferred Qualifications<ol><li>MPH or MBA or similar higher-level education.</li><li>Clinical operations and medical coding experience.</li><li>Proven ability to bring new benefits to market with experience/training in agile delivery and project management.</li><li>Experience designing benefit packages to help with winning RFP responses.</li><li>Minimum of 3+ years of related work experience with Medicaid and Duals products and services.</li></ol>Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $76,800 - $105,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our <a href="#">accessibility resources</a>.
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Product Manager Humana Jobs

Lead Product Manager Provider Directory
October 8, 2024

Lead Product Manager
October 8, 2024

Lead Product Manager
October 7, 2024

Medicaid Senior Insurance Product Manager
September 30, 2024

Medicaid Senior Insurance Product Manager
September 28, 2024

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Product Manager Humana Jobs

Lead Product Manager Provider DirectoryOctober 8, 2024

Lead Product ManagerOctober 8, 2024

Lead Product ManagerOctober 7, 2024

Medicaid Senior Insurance Product ManagerSeptember 30, 2024

Medicaid Senior Insurance Product ManagerSeptember 28, 2024