<h3>Job Description</h3><div>Job Description<div>Company Description Job Description The E-Commerce team at Abercrombie & Fitch is the driving force behind all our innovative digital and omni-channel operations. This team is focused on developing, designing, testing, and implementing new and improved ways for our customers to experience the brands both in stores and online.The A&F Co. Digital Policy Team is responsible for the monitoring for and prevention of fraud and abuse.  Our area of focus is currently on our digital business, but we commonly overlap with other areas.  We use a variety of tools to accomplish these responsibilities and lead multiple cross functional working sessions to drive improvements in areas that need additional focus/change.Located in Columbus, OH the Digital Policy Analyst will be responsible for delivering insights on opportunities and performance across Digital Checkout and Returns experiences, and for leveraging our suite of fraud and abuse prevention tools to drive the customer experience forward while limiting risk to A&F Co.  This person will be responsible for managing the performance of these tools with internal and external partners, for identifying and delivering value across the digital business through data analysis, and for collaborating with cross-functional partners to launch new policies.This job is located at our Global Home Office in Columbus, Ohio.  What Will You Be Doing? <ul><li>Work with our third-party AI Checkout and Returns decisioning partner to map system flows, triage integration issues, and manage integration development work with our internal engineering team.</li><li>Leverage data to understand and report on business performance metrics for checkout including payment success rate, chargeback rate, false positive rate, etc; and for returns including contact rate, return rate, and loss rate.</li><li>Partner cross-functionally to identify and react to dynamic fraud and abuse issues across checkout, returns, and loyalty accounts.</li><li>Collaborate with cross-functional partners to implement and enforce digital policies in our 'decision center' tool, including opportunity discovery with cross-functional teams, opportunity sizing and visualization, requirement scoping and roadmapping, and quality assurance.</li><li>Develop performance dashboards to monitor KPIs across key checkout and returns experiences.</li><li>Monitor, scope, and execute resolutions to ad-hoc issues impacting appeasements and other digital policy related issues with subject matter experts across the business with a goal of reducing appeasements costs as a % of sales.</li><li>Work with customer care teams and agents to audit and enforce digital policies across their lifecycle, and to improve intended performance.</li><li>Manage weekly and monthly digital communications to the business on the state of appeasement and fraud spend and key metrics.</li><li>Partner with Abercrombie customer care teams to understand and audit processes in place that impact digital policy and appeasements.</li></ul>What Do You Need To Bring? <ul><li>BA or BS in business, engineering, supply chain, information systems, or field related to digital retail</li><li>Experience using analytical tools such as SQL, Power BI, or Excel Pivot Tables to explore and identify insights using data, and to construct visualizations of data.</li><li>Experience using dashboard tools such as Tabelau, Hadoop, or others to identify trends and share out ongoing business performance results.</li><li>3-5 years of digital product, digital transformation, retail industry, or related experience</li><li>Working collaboratively with cross-functional teams including engineers and customer support, experience in project management.</li><li>Ability to manage multiple projects with in Agile environment with competing priorities and prioritize according to business need and industry trends</li><li>Comfort using large amounts of data to drive insights and action</li><li>Ability to communicate nuanced concepts in a way appropriate for executive leadership</li></ul>Our Company Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  Our Values We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  What You'll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  <ul><li>Incentive bonus program</li><li>401(K) savings plan with company match</li><li>Annual companywide review process</li><li>Flexible spending accounts</li><li>Medical, dental, and vision insurance</li><li>Life and disability insurance</li><li>Associate assistance program</li><li>Paid parental and adoption leave</li><li>Access to fertility and adoption benefits through Carrot</li><li>Access to mental health and wellness app, Headspace</li><li>Paid Caregiver Leave</li><li>Mobile Stipend</li><li>Paid time off & one paid volunteer day per year, allowing you to give back to your community</li><li>Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)</li><li>Seven associate wellness half days per year</li><li>Onsite fitness center</li><li>Merchandise discount on all of our brands</li><li>Opportunities for career advancement, we believe in promoting from within</li><li>Access to multiple Associate Resource Groups</li><li>Global team of people who will celebrate you for being YOU!</li></ul><ul></ul>Additional Information ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

It's ok if you don't meet every requirement. At Grange, we prioritize creating a diverse, equitable and inclusive workplace. If you're enthusiastic about this role but your previous experience only partially matches qualifications in the job description, we still encourage you to apply. We believe in fostering growth and providing opportunities for continuous learning and development of skills as you progress in your career with us. Summary:This position is responsible for supporting the product lines assigned to achieve the profit and growth goals per annual and long-term plan. What You'll Be Doing: <ul><li>Work with personal lines business partners, Business Intelligence, and other areas within Grange to track, monitor, measure (through metrics), analyze, provide insights, and make recommendations to support the effectiveness and success of business initiatives, programs, projects, and business operations.</li><li>Participate in corporate and personal lines business initiatives. Identify, evaluate, recommend, and communicate business insights with limited oversight and analysis necessary to achieve objectives that will ensure efficiency and effectiveness.</li><li>Coordinate and maintain rate revision and filing initiatives with a focus on business goals, profitability, and growth:</li></ul> <ol><li>Supports the rate review process, working with pricing and the state product managers to provide analysis during the rate review process. Assists in the development of rate proposals.</li><li>Implement product/price changes providing details of all aspects of the change to the business analyst. Make necessary form changes and be the product expert and go to person for other departments as they work on the product change. File changes with the department of insurance and follow-up with the filing until it is approved with guidance from product partners.</li><li>Maintain and revise Personal lines product manuals and be responsible for their content with limited oversight. Revise manuals to support product changes and rate revisions.</li><li>Complete and submit product filings, as required, with each Department of Insurance to support changes.</li><li>Assists to coordinate, implement, and communicate all product/pricing changes for a line of business with impacted departments, groups, associates, and agents. Includes internal and external communication and training, as necessary.</li></ol> <ul><li>Support product management with competitive insights and analysis:</li></ul> <ol><li>Research competitor rating plans and filings, comparing our rates to those of our competitors, providing insights from findings, and recommending changes as needed.</li><li>Track and monitor PL product metrics and trends pertaining to competitors and the market. Participate in the analysis and development of product management recommendations.</li></ol> <ul><li>Work with PL Management on various business areas to address data and analytical needs:</li></ul> <ol><li>Identify and recommend improvements and efficiencies within our data and analysis.</li><li>Understand our current data sources, applications, tools, and technologies.</li><li>Work with business partners (Emerging Tech, Data Science, Research and Development, Operational Excellence) to implement improvements and/or tools & technologies.</li></ol> What You'll Bring To The Company: Bachelor's degree preferred; a concentration in Risk Management, Mathematics, Statistics, Actuarial Science, or Economics is preferred. Outstanding problem solving, critical thinking, and analytical skills are a necessity. Excellent communication skills both verbal and written required. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word) including advanced proficiency with MS Excel required. Familiarity and exposure with statistical, programming, and database management systems and applications, such as SAS, Python, R, and SQL-based tools preferred. About Us: Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent). Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave. Who We Are: We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow. Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals. Our Diversity, Equity and Inclusion Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people. We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship. Grange Enterprise is proud to be part of the CEO Action for Diversity and Inclusion™, a national initiative of more than 1400 CEOs working for the advancement of diversity and inclusion within the workplace.

*Not open to C2C or third party candidates* Fully remote - candidate must be located in the Houston areaDirect hire opportunity SUMMARY: The Product/Business Analyst will play a pivotal role in defining the requirements for products. This role involves collaborating with both offshore and onshore technical resources to develop top-quality internal and external solutions that provide significant value to corporations and their law firms. The Product Analyst will gather and analyze business and user requirements, ensuring that the final product meets the intended needs and exceeds user expectations. They will also act as a bridge between business stakeholders and the technical team, guaranteeing that there is a mutual understanding and alignment of goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Gather, analyze, and document business and user requirements for products.</li><li>Collaborate with offshore and onshore technical teams to translate business requirements into functional specifications.</li><li>Conduct market research and identify trends to inform product enhancements and new features.</li><li>Work closely with product managers to prioritize requirements and manage the product backlog.</li><li>Facilitate and participate in regular meetings with stakeholders to ensure alignment and clear communication of product requirements and deliverables.</li><li>Assist in the development of user stories, use cases, and acceptance criteria.</li><li>Conduct product testing to ensure quality and that business requirements are accurately implemented.</li><li>Provide ongoing support and training to internal teams and clients regarding product features and functionalities.</li><li>Produce detailed reports and analysis to support strategic product decisions.</li><li>Ensure all product developments comply with industry regulations and internal standards.</li><li>Other duties as assigned.</li></ul> COMPETENCIES, SKILLS AND ABILITIES<ul><li>Actively demonstrates the values of SPIRIT.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work effectively with cross-functional teams, including technical, business, and marketing.</li><li>Proficient in requirement gathering, documentation, and analysis techniques.</li><li>Knowledge of Agile development methodologies.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>High level of empathy to understand user needs and experiences.</li><li>Knowledge of the legal industry and its technology requirements is a plus. Ability to diagnose and analyze system data. SQL or Database knowledge is a plus.</li><li>Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.</li><li>Experience in planning, executing, and analyzing A/B tests to measure the impact of product changes.</li></ul> EDUCATION / EXPERIENCEBachelor's degree in Business, Computer Science, Information Systems, or a related field.3-5 years of experience in product analysis, business analysis, or a similar role.Experience working with offshore and onshore development teams.Proven track record of successfully delivering products that meet business and user needs.Familiarity with requirements management tools and software development processes.Experience in the legal support services industry is preferred but not mandatory.

Product Analyst Jobs in Columbus, OH

Fraud Product Analyst Asset Protection
July 20, 2024

Pl Product Analyst I Hybridremote
July 18, 2024

Product Analyst Fully Remote
July 16, 2024

Fraud Product Analyst Asset Protection
July 16, 2024

Vice President Resiliency Product Analyst
July 8, 2024

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Product Analyst Jobs in Columbus, OH

Fraud Product Analyst Asset ProtectionJuly 20, 2024

Pl Product Analyst I HybridremoteJuly 18, 2024

Product Analyst Fully RemoteJuly 16, 2024

Fraud Product Analyst Asset ProtectionJuly 16, 2024

Vice President Resiliency Product AnalystJuly 8, 2024