About the job Health Data Analyst III (Remote) Healthcare Admin Jobs is growing rapidly and has many new products and business opportunities it is pursuing to continue that growth. We are entrepreneurial in our DNA, fast-paced in our actions, and value hard work, innovative thinking, open communications, and teamwork. If you share these values, then we might be the right place for you to contribute, grow and succeed in your career. We are seeking a skilled, experienced pricing analyst to join our growing organization. About the Role: <ul> <li>Responsible for reviewing current pricing, analyzing activity for trends, and assist Healthcare Admin Jobs Finance Lead with bi-annual price changes for all Healthcare Admin Jobs sellable part numbers </li><li>Key liaison between Sales, Procurement, Marketing, R&D, and Finance to coordinate pricing for all new product introductions (NPI) for Healthcare Admin Jobs technologies </li></ul>What would I be doing? <ul> <li>Work closely with key stakeholders to evaluate available data to recommend pricing for NPI products </li><li>Evaluate and update existing pricing based on data-driven analysis of cost economics, engineering changes, and available sales and marketing data </li><li>Ensure pricing of sub-components is in line with the bill of material pricing to ensure no inconsistencies in the pricing of products </li><li>Create and update monthly price realization analysis files including a comparison to budget and forecast </li><li>Inform key stakeholders of trends in agriculture that impact pricing assumptions </li><li>Assist in ad-hoc financial analysis to support the Finance Lead and the business </li></ul>What must I have? <ul> <li>3+ years of Data Analysis, Statistics, or Finance experience </li><li>Proficiency in Microsoft Excel </li><li>Ability to construct a storyline, perform analyses and create slides to effectively communicate concepts and recommendations </li><li>Organization skills and detail oriented with ability to multi-task, maintain accuracy and meet deadlines with little supervision </li><li>Highly motivated, hardworking individual who is enthusiastic about joining a fast-paced environment </li><li>Willingness to handle multiple tasks simultaneously and changing priorities </li><li>Demonstrated analytical and critical thinking skills </li><li>Desire to drive continuous process improvements </li><li>Strong verbal/written communication skills </li><li>Problem-solving experience, and willingness to learn </li></ul>What other specific skills & experiences would be good for me to have? <ul> <li>Working knowledge of Tableau </li> </ul>

Description & Requirements Maximus is hiring a Sr Forecasting & Workforce Planning Analyst. This role will be responsible for the creation and maintenance of short and medium term demand and staffing forecasts across all areas of call center operations; quantify the impact of past and future events, such as system changes, loan conversions, changes to agent procedures, impacts of training updates, collection activities, and various marketing campaigns. Essential Duties and Responsibilities: - Provide analytics data of call/web chat arrival patterns, seasonality analysis of call and web chat volumes, agent efficiency analysis, statistical analysis of the agents and call center performance. - Create and design ad hoc reports using SQL and/or other software languages for data analysis pertaining to agent scheduling, call/web chat volumes, , Agent Performance Metrics. - Analyze, determine, and communicate work/training schedules for agents to operations management. - Maintain production data and review of staff plan hours for accuracy to optimize efficiency. - Manage skillset and optimization of agents either independently or as instructed by management, including availability of agent to queue vs skillset and call back assignments. - Provision Agents within business systems to create optimal project performance and make recommendations for improvement. - Create, track, and maintain agent metrics for historical information purposes. - Make recommendations for improvements in project performance based on analysis of forecast to actuals. - Maintain workforce management templates for monthly roll up and required performance reporting. - Configure events within the workforce management database use of the system by end users and operational analysis. - Oversee maintenance of tracking system for log in/log out production and reporting. - Determine, document, and escalate concerns on agent performance to management. - Take the lead on projects, research and resolve operational items escalated by workforce management Analysts. - Develop, create, and conduct systems training for supervisors on the workforce tools, processes, and best practices. - Assist in training Workforce Management new hires as directed by supervisor. - Create work Instructions and job aids for Call Center and eligibility & enrollment supervisors to provide instruction on what action is required for specific codes as it relates to Workforce Management. - Accurately track and manage contact center schedule adherence. - Complete and manage schedule exceptions/adjustments for the company. - Ensure the accuracy and timeliness of data by working time off, schedule changes, and other types of requests. - Conduct analysis and recommend solutions to real time performance issues. - Monitor operational statistics and trends. - Evaluate reports and make recommendations regarding call volume statistics and staffing models that support client service level agreements. - Prepare daily/weekly/monthly and ad hoc reports for management, identifying inefficiencies and outlining opportunities for improvement. - Analyze and make recommendations for appropriate course of action based on findings and business justification. - Collect trends and information needed to communicate to operations and reports those trends to supervisor. - Develop strong working relationships within the organization to ensure efficient and effective problem solving and issue resolution. - Attend meetings with operations management and fills in when needed, in the absence of supervisor or manager. - Identify areas of opportunity in regards to skills the Workforce Team needs and proactively help or bring that information to the supervisor. - Create forecasts and build staffing requirements for the project. - Adjust forecasts and make recommendations for staff adjustments to management. - Real time monitoring of agents and notification of unscheduled agents activities and adherence Monitor all Real-Time and Intra-Day activities to ensure operational goals are met. - Assist and direct the day-to-day contact center call flow, assuring that service level objectives are consistently met. - This assistance will occur real-time and historical, as well as proactively planning for future requirements. - Perform other duties as may be assigned by management. Essential Duties and Responsibilities: Build Daily/Weekly Calls, AHT Forecast for all workgroups considering historical trends and planned events and campaigns Develop SQL queries to pull historical operations and portfolio level data for various analysis Partner with customer communications, strategy & WFM to proactively identify call drivers and call generating activities Build models to forecast tasks and staffing needs for different Backoffice functions. Develop reporting using Tableau to publish key operational trends Conduct regular variance analysis and normalize for atypical factors and events Analyze different operational metrics to identify emerging trends and make changes to the models Facilitate regularly scheduled forecast review sessions with the business and maintain relevant documentation Minimimum Job Requirements: 3+ years of call center forecasting experience with ability to manipulate and analyze large dataset using Excel or SQL 3+ year of experience with Data Analysis, Statistical Modeling, SQL and SAS Programming Experience in writing complex ad-hoc SQL queries Advanced MS Excel skills including SQL Query, VLOOKUP, Pivots, Graphs Knowledge of Tableau or other reporting software preferred Familiarity with Workforce management software like IEX Total View or Genesys preferred Ability to compile and present data that address specific process related questions or issues Knowledge of student lending and/or consumer lending industry including call center environments preferred Additional Requirements as per contract/client: Must reside in the U.S. Must be a U.S. citizen. Must be able to pass a criminal background check. Must not be delinquent or in default on any federal student loans. Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education. Home Office Requirements: Hardwired internet (ethernet) connection Internet download speed of 20mbps or higher required (you can test this by going to (1) Private work area and adequate power source Minimum Requirements Minimum Requirements: - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Annual Base Pay Minimum for this Position $ 53,500.00 Annual Base Pay Maximum for this Position $ 93,000.00

About the job Health Data Analyst III (Remote) Healthcare Admin Jobs is growing rapidly and has many new products and business opportunities it is pursuing to continue that growth. We are entrepreneurial in our DNA, fast-paced in our actions, and value hard work, innovative thinking, open communications, and teamwork. If you share these values, then we might be the right place for you to contribute, grow and succeed in your career. We are seeking a skilled, experienced pricing analyst to join our growing organization. About the Role: <ul><li>Responsible for reviewing current pricing, analyzing activity for trends, and assist Healthcare Admin Jobs Finance Lead with bi-annual price changes for all Healthcare Admin Jobs sellable part numbers</li><li>Key liaison between Sales, Procurement, Marketing, R&D, and Finance to coordinate pricing for all new product introductions (NPI) for Healthcare Admin Jobs technologies</li></ul> What would I be doing? <ul><li>Work closely with key stakeholders to evaluate available data to recommend pricing for NPI products</li><li>Evaluate and update existing pricing based on data-driven analysis of cost economics, engineering changes, and available sales and marketing data</li><li>Ensure pricing of sub-components is in line with the bill of material pricing to ensure no inconsistencies in the pricing of products</li><li>Create and update monthly price realization analysis files including a comparison to budget and forecast</li><li>Inform key stakeholders of trends in agriculture that impact pricing assumptions</li><li>Assist in ad-hoc financial analysis to support the Finance Lead and the business</li></ul> What must I have? <ul><li>3+ years of Data Analysis, Statistics, or Finance experience</li><li>Proficiency in Microsoft Excel</li><li>Ability to construct a storyline, perform analyses and create slides to effectively communicate concepts and recommendations</li><li>Organization skills and detail oriented with ability to multi-task, maintain accuracy and meet deadlines with little supervision</li><li>Highly motivated, hardworking individual who is enthusiastic about joining a fast-paced environment</li><li>Willingness to handle multiple tasks simultaneously and changing priorities</li><li>Demonstrated analytical and critical thinking skills</li><li>Desire to drive continuous process improvements</li><li>Strong verbal/written communication skills</li><li>Problem-solving experience, and willingness to learn</li></ul> What other specific skills & experiences would be good for me to have? <ul><li>Working knowledge of Tableau</li></ul>

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ADP is hiring a Data Analyst. In this role, you will be responsible for key business metrics and reporting that drives decision making and process improvement for the Business Unit. A champion for standardizing and automating internal client-facing reports provided to Business Units. Be a change agent within the Business Unit's closed loop administration to ensure accurate and high-quality data is collected and analyzed on a consistent basis. Leverage a variety of analytical tools to provide information that is flexible, responsive and nimble to changing business needs. The Data Business Analyst is responsible for Analysis/ Consulting, Configuration/ Integration, Validation/ Support and Project Planning for all aspects of business processes with a focus on predictive analytics, reporting and automation flows. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos What you’ll do: Responsibilities What You Can Expect On a Typical Day Analytics/ Consulting/Communicating.
Conducts business project initiation activities.
Analyze existing client systems, interface requirements, business process and operational needs.
Provides professional consulting in the areas of tool customizations, business processes, analytics, complex custom reports and special projects.
Responsible for researching bench-marked and attainable validated systemic tools to evaluate HR performance, resulting in metrics that help senior leaders drive Service Excellence.
Develop meaningful analytic conclusions and recommends innovative solutions.
Work with Business Unit champions and Subject Matter Experts (SMEs) to define requirement related to reporting, analytics, trending and communications.
Create business requirements based on detailed analysis of Business Unit needs.
Coordinates and consults with Corporate IT for customization work.
Develops ad hoc inquiries to assist in reporting, categorization and analysis.
Provides demos and training for champions and SMEs, including documentation as required for reporting, analysis, trending and communication. Configuration/ Integration Works and counsels with business units on system and service configuration tools, tool adaptation and business best practice solutions.
Determines best methodology and oversees the accurate and timely conversion of survey data, reporting and analytics.
Consults on interfaces to internal and external systems. Validation/Support Establish predictive analytics.
Oversees formal coordination of system and operational services to other ADP business units and departments.
Performs testing and support during UAT, works to resolve defects/ issues.
Support the Business Unit during the production release of new tools, reports, alerts and analytics.
Provide Tier I/II support for the tools, reports and system supporting the business initiative to the business units. Project Planning Participates in establishing and monitoring of Business Unit implementation schedule and report status to Project Team Members.
Ensures issues and risks are documented and work with team members to resolve.
Business Unit teams will work collaboratively to standardize all aspects of internal workflows, analytics and reporting with consideration for the unique needs of the individual businesses.
Train appropriate uses on analytical tools to ensure widespread adoption of best practices in collecting and analyzing data for actionable recommendations to leaders.
Performs other related duties as assigned. TO SUCCEED IN THIS ROLE: Requirements Qualifications Required 5+ years of directly related experience in analytics, market intelligence and analytics, financial modeling, or statistical analysis.
Experience required with:
Data Visualization
Python (Programming Language)
R (Programming Language)
Azure SQL
Data Cleaning
Pivot Tables
SAS Required A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR
Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. You'll Love Working Here Because You Can Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. Bonus points for these: Preferred Qualifications Exceptional quantitative and analytical skills, and strong attention to detail.
Excellent project management skills.
Outstanding verbal and interpersonal skills, with demonstrated ability to work with and communicate at all levels of staff and management.
Ability to interpret data into actionable recommendations.
Can easily build relationships across multiple functions and business units. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values. #J-18808-Ljbffr

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Data Analyst Jobs in Tucson, AZ

Health Data Analyst Iii RemoteJuly 24, 2024

Sr Forecasting Data Analyst Sql Programming RequiredJuly 23, 2024

Sr Forecasting Data Analyst Sql Programming RequiredJuly 18, 2024

Senior Security Data Analyst Clearance Processing Center HybridJuly 16, 2024

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