Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County'sDepartment of Community and Human Services (DCHS)provides equitable opportunities for people to be healthy, happy, and connected to community.

Are you a skilled data analyst with a commitment to social justice and utilization-focused performance measurement? Do you enjoy working collaboratively with partners to facilitate data-informed decision making? Are you interested in putting your skills to work to make a difference in your community? If so, King County's Department of Community and Human Services (DCHS) is looking for you!

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy and connected to community. DCHS manages a wide range of programs and services to assist the county's most vulnerable residents. The department maintains a pro-equity focus aimed at developing the systems and standards necessary to achieve better outcomes for all county residents, regardless of race or income.

This position is centrally located within the Performance Measurement and Evaluation (PME) unit of the DCHS Director's Office. PME is composed of a team of dedicated data analysts and program evaluators who work with partners within and outside of DCHS to provide insights for data-informed program and policy decisions and test innovative approaches to tackling a variety of system, policy, and service delivery challenges.

This career service position supports the Behavioral Health and Recovery Division (BHRD) within DCHS. It affords a unique opportunity for a data analyst with strong quantitative skills to improve the performance of King County's behavioral health system for the benefit of its clients. It will primarily support the King County Integrated Care Network (KCICN) that provides Medicaid-funded services under contract with Managed Care Organizations. It may also support the Behavioral Health Administrative Services Organization (BH-ASO) (as needed).

A key focus of this data analyst position is to develop performance measures and dashboards and to prepare reports that can inform business operations and improve King County's behavioral health delivery system for the benefit of its clients.

This posting may be used to fill similar positions in the next six months.

WHO MAY APPLY:This position is open to all qualified candidates that meet the minimum qualifications. Interviews will be held the week of March 13th.

REQUIRED MATERIALS:Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. This position is represented by PROTEC17.

MISSION CRITICAL POSITION STATUS:This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

Teleworking Requirement: The work associated with this position will be performedthrough a combination of teleworkingcomplemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including thewearing of masks in some situations.King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection oftools and resourcesto support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

RECRUITER:Susan Churchill, susan.churchill@kingcounty.gov

Job Duties

Develop Performance Measures and Dashboards

* Lead work with internal and external partners to design, create, and maintain production of key performance indicators, monitoring tools (such as dashboards and routine reports), and trend analyses to improve performance at both the provider and network level for King County's Integrated Care Network (KCICN).
* Collaborate with business operations teams to support value-based payment initiatives through provision and monitoring of provider performance metrics.
* Develop standardized and streamlined processes for producing performance metrics reports and dashboards that can be distributed to BHRD's provider network.

Conduct Complex Analyses and Summarize Findings

* Drive towards the application of a racial equity and social justice lens across a wide variety of projects and work products.
* Perform queries in structured query language (SQL) to extract data from large, complex administrative databases, especially within SQL Server.
* Develop tools to streamline key performance indicators including ability to distinguish between actual performance change and data system/quality change.
* Work independently to manipulate, analyze, and interpret data using appropriate statistical methods and data manipulation tools.
* Work with multi-disciplinary teams to develop high quality and meaningful analyses that inform finance and business operations, care coordination and utilization management.
* Develop interactive dashboards, charts, reports, and presentations that visually represent key findings for non-technical audiences and communicate results in a way that is actionable.
* As needed, participate in team, work group, division, and department meetings.
* Respond to other data requests and perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

* Demonstrated relevant work experience (typically 3 years), or an equivalent combination of education and work experience in finance, social sciences, statistics, public health, behavioral health, or a related field with course work in research methods and statistics and/or equivalent education and experience.
* Knowledge of equity and social justice principles and practices and lived experience with or understanding of the effect of place-, race- and policy & systems inequities on communities and populations.
* Demonstrated experience conducting statistical analyses and preparing dashboards, reports, and presentations for non-technical audiences.
* Ability to develop a strong understanding of the key business processes, financial drivers and programmatic features reflected in the administrative data.
* Experience working with medical or behavioral health claims or encounter data including data related to cost of services.
* Experience extracting, matching, cleaning, managing, and validating data.
* Superb attention to detail.
* Strong analytical thinking skills.
* Skills with data management, analysis, and visualization tools, such as SQL, R, Excel, and Tableau.
* Strong oral and written communication skills, including the ability to communicate well with diverse groups including division leaders and c-suite of external partners.
* Strong problem solving and interpersonal skills, including the ability to work independently and maintain collaborative relationships as part of a team.
* Experience successfully managing complex projects, in detail, and meeting deadlines.

DESIRED EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:

* Understanding of health and behavioral health measurement and management processes, indicators, and tools.
* Knowledge of advanced analytics and sophisticated statistical modelling techniques to identify trends, patterns, and relationships in healthcare data.
* Experience working with financial data pertaining to healthcare, applying stratified cost adjustments, and conducting sophisticated cost analyses.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the teamdedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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