**Job Description:** AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has an opening for a **SLA Manager/Data Analyst** to be responsible for SLA Measurement & Reporting, Improvement of Service quality, Root Cause Analysis of service levels and other service delivery metrics, Auditing and Risk Management for a large IT services contract. **The job duties of the SLA Manager/Data Analyst are as follows:** + Gather, process, and analyze data into information and information into knowledge to support operations and business decisions + Use enterprise monitoring and reporting tools to identify trends and opportunities for improvements in IT service processes and workflow + Interact with the client to establish, maintain, and modernize clear business-based targets for service levels and to ensure that delivery of services is properly assessed, monitored, and managed against these targets + Interacts with other service providers to ensure that operational level agreements are in place to ensure end-to-end service delivery in accordance with the service level targets + Work with the service delivery organization and service managers to manage performance against service level targets + This is an individual contributor, technical lead, and job and may identify data collection, analysis, storage, and reporting requirements for relevant metrics across the program. They may also guide the work of data analysts or tasks performed by contractors, vendors or partners. Directs the researching, recommending, documenting, and implementation of changes to processes, procedures, and systems to enhance service delivery. + Participating in defining, documenting and monitoring IT service level agreements; communicates type of support covered and not covered by specific service agreements. + Participating in service level reviews; supports root cause analysis of customer issues and SLA impacting events + Communicating key benefits and challenges of each type of service class and associated SLAs. + Monitoring and investigating operational issues; service disagreements; resolution of disputes; coordinates implementation of improvements. + Developing and implementing data gathering, analysis, and reporting capabilities. + Collaborating with the service managers and the design and engineering and tools teams to collect and process relevant metrics to support service level management and process improvement activities. + Preparing periodic reports to communicate outcomes of analytic activities. + Performing analytics on discrepancies and issues and performing root cause analysis. + Identifying people, process, and technology opportunities for efficiency and cost reductions. + Analyzes complex reports as revealed by the data to assists in predicting trends, conduct quality assessments, review discrepancies, assessing risks, benefits and consideration of alternatives. + Leads the escalation / communication of risks and issues as appropriate. **Required Clearance:** TS/SCI with polygraph. (#ts/sci) (#polygraph) **Required Qualifications:** The SLA Data Analyst shall have two - five years of experience that may include a combination of work history and education. A masters degree is equivalent to 6 years of experience, a bachelors degree is equivalent to 4 years of experience and an Associates degree is equivalent to 2 years of experience. The degree must be from an accredited college or university. **Desired Qualifications:** 8570 Certification. **Ready to join our team? Apply today!** **Our SLA Data Analyst (QS2) (Government) earns between** **$79,300 - $108,700** **yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.** **Joining our team comes with amazing perks and benefits:** **Medical/Dental/Vision coverage** **401(k) plan** **Tuition reimbursement program** **Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)** **Paid Parental Leave** **Paid Caregiver Leave** **Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement** **Disability Benefits (short term and long term)** **Life and Accidental Death Insurance** **Supplemental benefit programs: critical illness/accident hospital indemnity/group legal** **Employee Assistance Programs (EAP)** **Extensive employee wellness programs** **Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone** **Weekly Hours:** 40 **Time Type:** Regular **Location:** Columbia, Maryland It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Description Leidos is seeking a Senior Data Analyst to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to the Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies.Primary Responsibilities• Work with the Product Owner and User Experience (UX) Designer to design, develop, and maintain interactive and visually appealing Power BI dashboards that provide meaningful insights to various stakeholders.• Collaborate with cross-functional teams to understand business requirements and translate them into effective data visualizations and reports.• Utilize your expertise in APIs across multiple platforms to seamlessly connect and extract data, ensuring accurate and timely data retrieval.• Participate in the development of user stories, sprint planning, and test case development / execution within an agile project environment.• Implement best practices for data modeling, ensuring efficient and effective data transformation and aggregation processes.• Collaborate with the IT team to ensure the availability and reliability of data sources and troubleshoot any technical issues that may arise.• Stay updated with industry trends and advancements in Power BI and related technologies to continuously improve and optimize dashboard designs and functionalities.Basic Qualifications• Ability to obtain and maintain a DoD Secret clearance (US citizenship required).• Bachelor’s degree and 4-8 years of relevant experience; additional years of experience may be substituted in lieu of a degree.• 4+ years of experience with Business Analytics tools developing reports and dashboards.• 4+ years of experience reporting and performing analytics using Power BI - M Query, DAX, Data Modelling, and/or RLS.• 3+ years in database technologies and strong SQL query writing skills, preferably SQL Server.• 1+ year of Python experience.• Experience working in Agile development environment with tools such as Jira and GitLab.• Excellent communication skills to translate business requirements into Dashboards and Reporting.• Must have a current IAT Level II or higher Certification such as Security+ within 30 days of start.Preferred Qualifications• Active DoD Secret clearanceDISADESExternal Referral EligibleOriginal Posting Date:2024-10-14While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $81,250.00 - $146,875.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.#Remote

Job Description:AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.AT&T has an opening for a SLA Manager/Data Analyst to be responsible for SLA Measurement & Reporting, Improvement of Service quality, Root Cause Analysis of service levels and other service delivery metrics, Auditing and Risk Management for a large IT services contract.The job duties of the SLA Manager/Data Analyst are as follows:Gather, process, and analyze data into information and information into knowledge to support operations and business decisions.Use enterprise monitoring and reporting tools to identify trends and opportunities for improvements in IT service processes and teract with the client to establish, maintain, and modernize clear business-based targets for service levels and to ensure that delivery of services is properly assessed, monitored, and managed against these teracts with other service providers to ensure that operational level agreements are in place to ensure end-to-end service delivery in accordance with the service level targets.Work with the service delivery organization and service managers to manage performance against service level targets.This is an individual contributor, technical lead, and job and may identify data collection, analysis, storage, and reporting requirements for relevant metrics across the program. They may also guide the work of data analysts or tasks performed by contractors, vendors or partners. Directs the researching, recommending, documenting, and implementation of changes to processes, procedures, and systems to enhance service delivery.Participating in defining, documenting and monitoring IT service level agreements; communicates type of support covered and not covered by specific service agreements.Participating in service level reviews; supports root cause analysis of customer issues and SLA impacting municating key benefits and challenges of each type of service class and associated SLAs.Monitoring and investigating operational issues; service disagreements; resolution of disputes; coordinates implementation of improvements.Developing and implementing data gathering, analysis, and reporting capabilities.Collaborating with the service managers and the design and engineering and tools teams to collect and process relevant metrics to support service level management and process improvement activities.Preparing periodic reports to communicate outcomes of analytic activities.Performing analytics on discrepancies and issues and performing root cause analysis.Identifying people, process, and technology opportunities for efficiency and cost reductions.Analyzes complex reports as revealed by the data to assists in predicting trends, conduct quality assessments, review discrepancies, assessing risks, benefits and consideration of alternatives.Leads the escalation / communication of risks and issues as appropriate.Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)Required Qualifications: The Asset Auditor shall have ten (10) years of experience that may include a combination of work history and education. A Master's degree is equivalent to 6 years of experience, a Bachelor's degree is equivalent to 4 years of experience and an Associate's degree is equivalent to 2 years of experience. The degree must be from an accredited college or university.Desired Qualifications: 8570 Certification.Ready to join our team? Apply todayOur SLA Data Analyst (QS2) (Government) earns between $75,700 - $93,600 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotected Adoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneWeekly Hours:40Time Type:RegularLocation:Columbia, MarylandIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. Job ID R-21867 Date posted 05/02/2024

<h3>Job Description</h3><div>Job Description<div>SUMMARY Havtech’s marketing team is seeking an analytical professional to join our team in a role focused on sales and marketing intelligence reporting. The ideal candidate will collaborate across departments to deliver insights on sales trends, performance, and opportunities, while supporting marketing intelligence capabilities through data visualization and reporting. Key responsibilities include analyzing what our data is telling us, strategizing with key stakeholders, and helping to manage the sales funnel. The ideal candidate for this position will be a self-motivated team player with several years of experience in sales analytics, dashboarding, database management, etc. The ideal candidate will also thrive in a fast-paced environment, supporting multiple projects with continuously changing priorities. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. <ul><li>Deliver on sales and marketing campaign intelligence reporting deliverables</li><li>Work across sales and marketing efforts to guide insight on trends, performance and opportunities</li><li>Support the organization in marketing intelligence capabilities, including data visualization, campaign dashboarding, reporting and data services</li><li>Conduct analysis on industry trends, audience behavior and competitive landscape</li><li>Evaluate and guide marketing campaign performance</li><li>Contribute to team projects and ad hoc research projects as needed</li><li>Partner with business leaders to define and understand analytic needs</li></ul> SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities. QUALIFICATIONS<ul><li>Bachelor's degree in marketing, business or related field</li><li>Minimum of 5 years of professional experience working in spreadsheets, database management platforms, and data visualization programs</li><li>Strong technology skills<ul><li>Preferred experience with marketing cloud technology like Microsoft 365, SAP, Oracle or similar products</li><li>Preferred experience with CRM analytics</li></ul></li><li>Background in analyzing marketing and sales funnels and providing leadership level insight, reporting and dashboard development</li><li>Familiarity with standard marketing and sales metrics and KPIs</li><li>Strong written and verbal communication skills to guide decision-making with stakeholders at all levels</li><li>Ability to work in an agile manner in a rapidly changing requirements environment</li><li>Familiarity with BI technologies like Power BI, Tableau or Datorama</li><li>Analytical mid with problem solving capabilities</li><li>Familiarity with standard digital analytics techniques</li><li>Familiarity with search engine optimization and search engine management</li></ul>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. DECLARATION Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination. </div></div>

Data Analyst Jobs in Columbia, MD

Sla Data Analyst Qs2 Government
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Data Analyst Jobs in Columbia, MD

Sla Data Analyst Qs2 GovernmentOctober 19, 2024

Senior Data AnalystOctober 16, 2024

Sla Data Analyst Qs2 GovernmentOctober 14, 2024

Sla Data Analyst Qs2 GovernmentOctober 12, 2024

Data AnalystOctober 1, 2024

Sla Data Analyst Qs2 GovernmentSeptember 26, 2024