The Opportunity We’re looking for an experience Business Analyst to join the MMFA technology team. In this position, you will support key initiatives impacting our career distribution channel. The ideal candidate will have a strong background in financial services industry and distribution knowledge. In this role, you will be responsible for eliciting and documenting business requirements, understanding technical dependencies, and helping to envision creative solutions to both business and technical challenges. Candidate must be agile, collaborative and possess excellent written, verbal, and communication skills. The Team We are a cross-discipline technology team that partners closely with our advisor focused distribution channel. We provide exceptional IT Services, including consultation, project planning and management, business analysis, design and development and quality assurance. Our team leverages a broad set of business knowledge and technical skills leading quality delivery of solutions that enhance the financial professional experience. The Impact: Seasoned individual capable of handling broad scope projects and can work independently on multiple project tasks. This includes leading business analysis across multiple parallel initiatives.
Proficient in defining business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements. This includes the ability to facilitate requirements gather sessions and document business system requirements and use cases.
Works very closely with both business and technical stakeholders and seeks opportunities to improve the way we operate business.
Assist other team members with understanding the business requirements and provides business analysts on the team with mentorship and coaching.
Participate in all phases of project planning, development and testing and collaborates with business and systems experts.
Lead analysis of business processes, procedures, data and rules
May provide oversight of overall quality of work product
Negotiate and influence requirements direction
Lead/consult on escalated support issues and root cause analysis
Provide business analysts on the team with mentorship and coaching The Minimum Qualifications Bachelors degree or equivalent work experience
5+ years’ of Business Analyst experience
Authorized to work in the United States without sponsorship now or in the future The Ideal Qualifications Experience with both Waterfall and Agile methodologies
Previous experience with financial services products and Broker Dealer
Perform requirements management planning for large scale projects
Proficient in technical writing
Testing skills What to Expect as Part of MassMutual and the Team Regular meetings with the MMFA Technology Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. Our HTG Specialty IT Team is currently seeking a Principal IT Business Analyst in our MA or remote location. This is a full time, exempt role. POSITION OVERVIEW: Reporting to a Program Director within Specialty Lines, the Principal IT Business Analyst will be a hands-on working manager, leading BA's and delivering as a BA for the most critical and high complexity projects. Principal IT Business Analyst is part of matrixed Business Analyst community and is involved in overall success of BA's across organization, process improvement initiatives and overall drive the maturity of the BA skillset. You are expected to help drive Agile adoption and look for opportunities in implementation of most effective business analysis approaches to support business and technology. Principal IT Business Analyst works in close contact with PMO, Dev and QA resources to help drive efforts forward and remove hurdles. Strong organizational and collaboration skillsets required. IN THIS ROLE, YOU WILL: In this role a successful Principal IT Business Analyst will have an inquisitive mindset, strong technical background, and solid understanding of insurance industry. Principal IT Business Analyst is expected to be a strategic partner to our business and lead by example. IT Business Analyst maybe called upon to help with BAT (Business Acceptance Testing), production validations, approvals, and sign offs. <ul> <li>Perform work across multiple initiatives and processes with an understanding of the impacts and dependencies at an Enterprise level. </li><li>Perform work in support of processes that include integrated business/technical solutions that span across departments, lines of business, and/or products. </li><li>On the most complex programs/initiatives, serve as a subject matter expert; plans, drives, completes deliverables; manages team members. </li> <li>Consulting: Use professional or technical expertise to advise, intervene, and/or influence a customer or internal partner to provide effective and creative solutions, Synthesizes facts, trends, inferences, and key issues and/or themes in complex situations. </li> <li>Systems Knowledge: Maintain and apply specific knowledge of information systems elements and their application to developing solutions for business functions/processes. </li> <li>Analytical Thinking: Apply diagnostic fundamentals and techniques to resolve problems or issues (e.g., separating a complex whole into its parts or elements to resolve problems or issues), Understands linear relationships and linkages between components. Gathers, complies and synthesizes data and takes appropriate actions. - Innovation: </li> <li>Business Acumen: Understanding of the intricacies of the industry, business and products and associated trends, Demonstrate awareness of the organizations strategy, financial goals and external dynamics, providing clear explanations for actions taken. </li> <li>Performance Improvement Practices: Ability to identify, analyze and improve existing processes within an organization to meet goals and objectives. Understands and applies best practice methodologies </li> </ul>WHAT YOU NEED TO APPLY: <ul><li>Bachelor's degree in Computer Science, Engineering or a related field is required. </li><li>Minimum of 10 years of relevant work experience, with a minimum 0f 5+ years of people-leadership required. </li><li>Guidewire application knowledge </li><li>Data & Analytics background </li><li>API management </li><li>Insurance background </li><li>Strong business and tech acumen are a must for this role </li><li>Must be eligible to work in the US without requiring sponsorship now or in the future (ie. US citizen or green card holder) </li> <li>Soft skills (leadership, natural curiosity, technical mindset) </li><li>Favorable hard skills (SQL, EXCEL, APEX) </li></ul>CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed. Benefits include: <ul><li>Medical, dental, vision, life, and disability insurance </li> <li>401K with a company match </li> <li>Tuition reimbursement </li> <li>PTO </li> <li>Company paid holidays </li> <li>Flexible work arrangements </li> <li>Cultural Awareness Day in support of IDE </li> <li>On-site medical/wellness center (Worcester only) </li> <li>Click here for the full list of Benefits </li></ul>EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law." As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here Other details<ul> <li> Pay Type Salary</li> <li> Required Education Bachelor's Degree</li> </ul> Apply Now

Job Description Title: Integration Sr. Business Analyst
Duration: 12 Months
Work hours / week: 37.5 hrs/ week
Location: Boston, MA (Hybrid)
Specific Duties:
Confer with user community to conduct research and analysis to formulate and define data integration requirements, scope, timing, and objectives.
In conjunction with the BEST Program systems integration (SI) vendor:
Provide options for data integration other than the current interface landscape.
Support detailed mapping specifications from which integration software will be written or programmed.
Develop "integration materials” that allow business teams of the interfacing agencies to understand current and future interface solutions, such as process flows, support models, data, and testing approaches.
Support agencies on their inbound interfaces that will be certified with the new solution.
Review existing specifications for unique interfaces with the agency owning the interface to highlight modifications in the system specifications of the new solution.
Provide complete documentation for new or modified integration protocols and processes, including operational procedures and manuals as needed.
Support unit, system, integration, conversion, or other testing of integration deliverables.
Support the SI and product vendors in building unique interfaces in partnership with the agency application owner and in testing and certification of the interface for use with the new solution.
Work with agencies and the BEST Team to provide instructions on how to build extracts or queries linking data in the new solution with historical data housed in the existing Information Warehouse.
Support acceptance testing and certification of all interfaces.
Help manage the transition of responsibilities from legacy applications to the new solution and services.
Assist in identifying and setting up procedures and tools to monitor and audit interfaces to assure the security of the interface platform.
Support and maintain data within the Integration management tool.
Assist/support BEST Technical Lead on Authority to Operate (ATO) requirements.
Assist/support Agencies in their Integration testing of the operational solution, including error handling, communications with CTR and BEST teams, and execution metrics.
Required Skills:
Minimum of five years in a Business Analyst role with implementation experience in one or more of the following disciplines: large scale data integration across platforms, application development, application programming interfaces (APIs) or database management.
Exposure to technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
Demonstrated experience in implementing successful data integration projects.
Demonstrated experience in business integration solutions with different interface types: batch interfaces, near real time interfaces, and real time interfaces.
Demonstrated experience within a highly regulated operational environment.
Knowledge of structured data, such as entities, classes, hierarchies, relationships, and metadata.
Experience of database management system (DBMS) implementation, including tables, joins, SQL querying, and JSON.
Experience establishing data from multiple sources to support analysis needs.
Ability to quickly familiarize oneself with the use cases, business purposes and quality of the data.
Exposure with data modeling.
Demonstrated communication and interpersonal skills.
Preferred Qualifications:
Experience with Software as a Service cloud implementations particularly those in which legacy applications have been migrated to cloud delivery options.
Experience in generation of integration materials, including but not limited to data flow diagrams, sequence diagrams, data quality diagrams, and network and security diagrams.
Demonstrated success in developing business materials leveraging a highly complex technical solution.
Demonstrated success in managing projects using Jira and other PM tools.
Demonstrated success working in both Agile and traditional waterfall business environments.
Experience with Cloud business solutions.
Minimum Entrance Requirements:
Bachelor's degree in computer science, system analysis or a related study, or equivalent experience.
Minimum of five years of business analysis experience in one or more of the following disciplines: large scale data integration across platforms, application development, application programming interfaces (APIs) or database management.
Performed in a business analyst role for an integration project with external customers. #J-18808-Ljbffr

Fallon Health Sr. SQL Report Developer Analyst - Healthcare Operations - Remote in Worcester , Massachusetts Overview
About us:
Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.
Brief summary of purpose:
Principal responsibility of the Operations Support Service Analyst IV (Senior Business Analyst) is to collaborate with business areas to design, develop, modify and test reports to support business needs and transaction management. The analyst will leverage their developer skill set and experience with large health care data sets and relational databases to develop complex reporting solutions. The objective of the Analyst IV activities is to attain efficiencies and effectiveness when capturing work outputs and transactional history. It is also expected that this analyst proactively identifies and addresses scalability and performance bottlenecks to support efficiencies. They are consultative to the business and accountable for the quality and effectiveness of the data in the subject area across all related systems (QNXT, data warehouse) and are expected to be subject matter experts for this data.
Responsibilities
Consults, designs and produces health care information, business analysis, market analysis, geo analysis, survey analysis and reports to help support senior leadership and organizational priorities in addition to external reporting entities such as the Division of Insurance, NCQA, CMS, etc.. Responsible for both production and adhoc reporting.
Reviews current reports and outputs for accuracy, efficiency, and viability
Gathers business requirements; determines most effective and efficient reporting platform.
Review logic, criteria, and definitions to incorporate into data models to extract functional data sets for reporting.
Develops outputs based on gathered requirements.
Proficiency in report development and analysis.
Performs testing and re-engineering.
Develops alternative techniques for gathering a variety of data that is not available from established sources.
Assist in the identification of trends that impacts operational areas.
Leverages mathematical calculations to determine integrity of data samples.
Evaluates risks; collects statistical information to determine whether business areas have negative impacts on their businesses, or at least improve their business practices,
Consultative to business owners to applying analytical findings to the business.
Actively participate in analyst and committee meetings
Identifies improvements regarding report efficiencies and platform effectiveness.
Works with business owners to research root cause and communicate improvement recommendations.
Participates in continuing education activities to improve upon skills.
Develops presentations that are timely and concise; materials are accurate and up to date.
Independently consults with data users, develops programs and analysis, and runs reports as well as presents findings. Responsible for independently producing important internal and external reports to regulators and customers.
Responsible for identifying data quality issues. Accountable for results
Provides assistance on technical matters and act as a significant information resource.
Participate in cross functional initiatives including committee representation.
Responsible for up to 3 large projects per year that require extensive scoping, creative and innovative solutions and project management from scoping to final deliverable
Qualifications
Education: Bachelor Degree required, Master’s Degree preferred
Experience: Proficient in T- SQL, Visual Basics, MS Visio and MS office including Access, Word, Excel & Power point. Must have proven ability to perform advanced programming, program design and use of tables, queries, forms and macros. Business analysis experience on at least 5 major enterprise projects.Excellent interpersonal, verbal and written communications skills. Ability to facilitate meetings and requirement sessions. 7+ years of analytic experience preferred and 5+ years of experience within the managed care industry preferred.
Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
With the end of the Global Coronavirus COVID-19 Pandemic, Fallon Health no longer requires all employees to be vaccinated against COVID-19 except for employees who are in jobs that under state and federal laws, regulations and policies are required to be vaccinated and/or they are in Member/participant facing positions.
#P01
Location US-MA-Worcester
Posted Date 1 month ago (4/12/2024 5:02 PM) #J-18808-Ljbffr

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