Pierce County Library System Pierce County Library System currently has a Business Systems Analyst position available. The Business Analyst will play a critical role in designing and conducting specialized, interdisciplinary programs and projects, while providing guidance to departmental and library leadership. You'll have the opportunity to research, analyze, evaluate, document and make recommendations on complex problems that cross library branch and departmental lines. This role is responsible for engaging with various business groups within the library system and managing, coordinating, and facilitating requirements gathering in support of information technology projects. Business Analysis expertise includes leading the following activities: facilitation, research analysis, usability testing, business process improvement/lean facilitation, organizational change management, implementation and user acceptance coordination and post implementation support. The use of project management methodology and tools are essential while working with business stakeholders, users, and the information technology teams. The Business Analyst facilitates, creates, and maintains documentation supporting existing and new projects and software applications. Effective stakeholder engagement is essential when communicating project details, risks, and opportunities. Your work will directly impact the success of our programs and long-range planning activities, and you'll work closely with Pierce County library Information Technology team members, business users, and managers to develop effective cost, quality, and satisfaction outcomes. Hiring Range: $34.57 – $40.08 per hour; Pay Grade Range: $34.57 – $47.85 per hour Compensation Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position. The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role. Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay grade range above). Eligibility for overtime is exclusive to positions which are FLSA status non-exempt below. FLSA Status: Hourly, Non-exempt Position Status: Regular Hours Per Week : 40 Schedule Monday-Friday 8:00am -5:00pm Schedule is subject to change. Union Status: Represented Candidate Submission Timelines To be considered for this position please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position no later than 5:00 p.m. on closing date below. Submissions after the Closure Date below will not be considered : External/Non-Transfer Closure date: Thursday, December 14, 2023 at 5:00pm Veteran Status: Applicants wishing to claim Veterans Preference should select the percentage that they qualify for, 5% or 10% during the application. More information about veteran’s preference, such as the difference in percentage can be found here and here . If you need more information please contact us at: HR@pcls.us Position Summary Identify, plan, coordinate and implement all necessary Business Analysis Services for broad program areas and complex business processes. Collaborates with customers, end-users and technology staff in delivery of applications and services. Business Analysis Services include expertise and the ability to lead the following activities; facilitation, project management, agile leadership, research analysis, business process analysis, usability testing, process improvement/lean facilitation, requirements analysis and management, prototyping, organizational change management, implementation coordination, usability analysis, testing, training, user acceptance coordination and post implementation support. Essential Functions Class specifications are intended to provide a descriptive list of the range of duties performed by employee in the class. Specifications are not intended to reflect all duties performed within the job. Ensures and facilitates the delivery of high-quality, customer-focused services.
Liaison between PCLS departments and technical teams in eliciting, translating, documenting and managing business and technical requirements.
Facilitates, creates and maintains documentation that supports the Business Analysis Services activities such as, but not limited to: context diagrams, value stream maps, business process flows, solution requirements specifications, use cases, user stories, prototypes, recommendation document, charter development, data source to target map, design documentation, user acceptance criteria, user acceptance test plan, and vendor demonstration scenarios.
Makes recommendations to upper level management and stakeholders about how to best solve their business need/issue/opportunity to include options, risks and impact to the systems and business processes.
Assists business partners in identifying the need for new policies and procedures to support their new business needs and technology solutions.
Participates in technology solution procurements including enterprise-level. Lead business analysis activities and collaborate with the contracts lead and business partners throughout the process. Participate in vendor proposal reviews and evaluations, and vendor demonstrations. Partner with and support business, technical team, and successful vendor through the configuration and implementation of selected solutions.
Ensures Systems Analysts are included in project activities and understand new business & system processes. Partner with them as they document test cases and test scripts. Review their test plans and ensure seamless experience for technology teams and customers during testing phase. Assist with testing when needed.
Plans and coordinates information technology projects; serves as Project Manager or Team Lead and directs the work of project team members.
Coordinates/leads User Acceptance Testing (UAT). Review and/or develop UAT test plans and scripts, and/or perform UAT.
Leads organization change management activities to ensure end-users are aware of and prepared to receive the new technology. Partner with customers and the Systems Analysts team to assess and plan customer readiness needs. Coordinate with Customer Experience Team and Staff Experience Trainer in assessing, developing and implementing end-user education training plan, user manuals, and other user support documentation.
Coordinates applications/system training activities.
Prepares for project transition to Maintenance & Operations mode by participating in developing the transition from project to operations plan. Coordinate with System Operations, Network Operations, Desktop Support, Applications Team and IT Help Desk to ensure they have what they need (documentation, training, m/o plan) to support the technology solution.
Participates on IT department initiatives either as a lead, contributor, reviewer and/or approver. Additional Duties And Responsibilities Duties are considered non-essential and include the following: Supervisory Responsibilities? Reports to a manager in the IT Department; no supervisory responsibility is exercised. Core Skills & Qualities / Leadership Competencies Employees are expected to demonstrate the following qualities at all times: Customer Focus
Teamwork
Communications
Leadership
Problem Solving
Change and Learning
Positive Attitude
Professional Integrity
Diversity Required Knowledge, Skills, And Abilities The employee is expected to perform or possess the following: Minimum Requirements Including Education, License Or Certifications Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, or related field, and
Four years of IT experience consulting, analyzing, designing, programming and /or maintaining computer software applications. At least two years of direct experience in performing business analysis functions; OR
Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
Must pass criminal background screening prior to hire.
The ability to work evenings and weekends on a rotating schedule and to adapt to schedule changes on short notice.
Business analysis principles, practices, and methods.
Information technology/web operations, programs, and services.
Current trends and developments in the field of user experience and customer service,
Project management principles, practices, and methods.
Understand system interfaces, application architecture, data integration, networks, operating system, COTS (Commercial Off the Shelf), SaaS (Software as a Service), system inputs and outputs as well as technology structures including network and database.
Understand the complexities of the applications, their dependencies and interactions.
Expert collaboration skills.
Communicating in a clear, concise and effective manner, verbal and written.
Facilitating the delivery of high quality, customer focused services to customers.
Critical thinking and problem solving in meeting the needs of the customer.
Researching, analyzing, and determining appropriate options and implementing solutions. Required Technology Requirements: Ability to effectively navigate basic electronic record creation and storage (e.g. timecard/HRIS, performance review, network drive storage)
Use of basic office equipment (e.g. PC, printer, phone, fax, mouse, security alarm)
Basic keyboard and alpha/numeric data entry skills
Basic PC navigation skills in a windows based environment; ability to connect and print
Ability to navigate, search and use basic web functions and applications
Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities
Integrated Library System, Inventory or Data Management system experience (for Librarians only)
Presentation Software
Search & Retrieval system experience or ability to work with Bibliographic data to satisfactorily complete job responsibilities Desired MOS Certification or equivalent in MS Office Suite
Integrated Library System, Inventory or Data Management system —Polaris (for Librarians only)
Overdrive or ebook (Librarians only) Physical And Environmental Conditions Work is conducted in a normal office setting that provides comfortable lighting, temperature and air conditions. Occasional light lifting, such as three to four reams of paper, four or five books, or other library materials up to 35 pounds may be required. Subject to sitting and standing for extended periods of time, walking, bending, reaching, and lifting objects weighing up to 30-35 pounds. May lift or push up to 50 pounds as needed with assistance. Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations. Work may be performed in a library environment and involve regular contact with the public, and/or require push/pull loaded carts. Benefits Sick Leave
Medical, Dental, and Basic Life Insurance
Vacation
State Retirement System
Employee Assistance Program
Employees have an opportunity to participate in the Tax Sheltered Annuity Program and the Deferred Compensation Program.
Additional life insurance for the employee and family is available through payroll deduction.
Long-Term Disability #J-18808-Ljbffr

About Sound: Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: <ul><li>Medical insurance, Dental insurance, and Vision insurance</li><li>Health care and dependent care flexible spending account</li><li>401(k) retirement savings plan with a company match</li><li>Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy</li><li>Ten company-paid holidays per year</li></ul> About the Role: We are seeking a skilled and experienced Business Analyst to join our healthcare Data & Analytics team. The successful candidate will play a pivotal role in the delivery of analytics solutions developed by our enterprise data warehousing and BI development resources. This role requires a deep understanding of business intelligence products and deliverables, strong analytical capabilities, and exceptional communication skills to facilitate effective collaboration with end-users and delivery of analytical solutions organization-wide. The Details: In this role, you will be responsible for: <ul><li>Gathering and analyzing business requirements to ensure existing products meet evolving needs and objectives</li><li>Defining scope, objectives, and timelines for enhancements or modifications to existing analytical solutions</li><li>Serving as a subject matter expert for existing analytical products, providing support and guidance to stakeholders and end-users across the organization</li><li>Utilizing agile methodologies and project management best practices to drive continuous improvement and optimization of analytical products</li><li>Translating business requirements into technical specifications for development teams, ensuring alignment with organizational goals</li><li>Supporting user enablement by conducting user training sessions, creating educational materials, and supporting ongoing user engagement</li><li>Creating and maintaining documentation, including knowledge bases and metrics & methodologies, to support the effective use of analytical products</li><li>Maintaining user security of analytic products, ensuring compliance with IT controls</li><li>Collaborating with cross-functional teams to identify opportunities for leveraging analytical insights to drive business value</li><li>Maintaining relationships with stakeholders to gather feedback and support future enhancement initiatives, ensuring alignment with organizational priorities</li><li>Providing production support and triaging BI product issues or feedback by querying, analyzing, validating, and ensuring timely resolution</li><li>Staying abreast of industry trends and best practices in data analytics, contributing to the advancement of analytical capabilities within the organization</li></ul> What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values <ul><li>Resourceful: Proactive willingness to utilize available information and tools to figure things out</li><li>Adaptable: Demonstrates flexibility and a willingness to change as circumstances evolve</li><li>Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process</li></ul> <ul><li>Strategic thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action</li><li>Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization</li><li>Communication: The ability to speak, write, and listen clearly and consistently</li><li>Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound</li><li>Persistent: Demonstrates the ability to "keep at it" even when obstacles or challenges are present; returns to the work at hand after a change of course</li><li>Analytical and Intellectually Curious: Demonstrates a genuine interest in learning new things and wants to know the reason "why" behind the way things are done</li></ul> Knowledge: <ul><li>Bachelor's degree in Business Administration, Healthcare Management, Computer Science, or related field</li><li>Proficiency with Power BI, SQL, Excel, and basic data modeling/data warehousing techniques</li><li>Ability to translate business requirements into technical specifications for BI development teams</li><li>Excellent relationship building and communication skills, with the ability to effectively engage with stakeholders at all levels</li><li>Strong understanding of healthcare operations and industry trends</li></ul> Experience: <ul><li>Minimum of 3 years of experience as a business analyst, product owner, or project manager, preferably in the healthcare industry</li><li>Proven track record of managing multiple projects simultaneously and delivering results in a fast-paced environment</li></ul> Pay Range: $70,000-$90,000 annually. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

<h3>Job Description</h3><div>Job Description<div>About Sound:Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.Sound Physicians offers a competitive benefits package inclusive of the items below, and more:<ul><li>Medical insurance, Dental insurance, and Vision insurance</li><li>Health care and dependent care flexible spending account</li><li>401(k) retirement savings plan with a company match</li><li>Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy</li><li>Ten company-paid holidays per year</li></ul> About the Role:We are seeking a skilled and experienced Business Analyst to join our healthcare Data & Analytics team. The successful candidate will play a pivotal role in the delivery of analytics solutions developed by our enterprise data warehousing and BI development resources. This role requires a deep understanding of business intelligence products and deliverables, strong analytical capabilities, and exceptional communication skills to facilitate effective collaboration with end-users and delivery of analytical solutions organization-wide. The Details: In this role, you will be responsible for:<ul><li>Gathering and analyzing business requirements to ensure existing products meet evolving needs and objectives</li><li>Defining scope, objectives, and timelines for enhancements or modifications to existing analytical solutions</li><li>Serving as a subject matter expert for existing analytical products, providing support and guidance to stakeholders and end-users across the organization</li><li>Utilizing agile methodologies and project management best practices to drive continuous improvement and optimization of analytical products</li><li>Translating business requirements into technical specifications for development teams, ensuring alignment with organizational goals</li><li>Supporting user enablement by conducting user training sessions, creating educational materials, and supporting ongoing user engagement</li><li>Creating and maintaining documentation, including knowledge bases and metrics & methodologies, to support the effective use of analytical products</li><li>Maintaining user security of analytic products, ensuring compliance with IT controls</li><li>Collaborating with cross-functional teams to identify opportunities for leveraging analytical insights to drive business value</li><li>Maintaining relationships with stakeholders to gather feedback and support future enhancement initiatives, ensuring alignment with organizational priorities</li><li>Providing production support and triaging BI product issues or feedback by querying, analyzing, validating, and ensuring timely resolution</li><li>Staying abreast of industry trends and best practices in data analytics, contributing to the advancement of analytical capabilities within the organization</li></ul>What we are looking for:A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values<ul><li>Resourceful: Proactive willingness to utilize available information and tools to figure things out</li><li>Adaptable: Demonstrates flexibility and a willingness to change as circumstances evolve</li><li>Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process</li></ul><ul><li>Strategic thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action</li><li>Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization</li><li>Communication: The ability to speak, write, and listen clearly and consistently</li><li>Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound</li><li>Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course</li><li>Analytical and Intellectually Curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done</li></ul>Knowledge:<ul><li>Bachelor's degree in Business Administration, Healthcare Management, Computer Science, or related field</li><li>Proficiency with Power BI, SQL, Excel, and basic data modeling/data warehousing techniques</li><li>Ability to translate business requirements into technical specifications for BI development teams</li><li>Excellent relationship building and communication skills, with the ability to effectively engage with stakeholders at all levels</li><li>Strong understanding of healthcare operations and industry trends</li></ul> Experience:<ul><li>Minimum of 3 years of experience as a business analyst, product owner, or project manager, preferably in the healthcare industry</li><li>Proven track record of managing multiple projects simultaneously and delivering results in a fast-paced environment</li></ul>Pay Range: $70,000-$90,000 annually. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported.Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. </div></div>

Business Analyst Jobs in Tacoma, WA

Business Analyst Tacomapierce County
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July 12, 2024

Business Analyst
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Business Analyst Business Intelligence Delivery
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Business Analyst Business Intelligence Delivery
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Business Analyst Jobs in Tacoma, WA

Business Analyst Tacomapierce CountyJuly 19, 2024

Business Analyst TaxJuly 12, 2024

Business AnalystJuly 9, 2024

Business Analyst Business Intelligence DeliveryJuly 5, 2024

Business Analyst Business Intelligence DeliveryJune 28, 2024