Roles and Responsibilities for a Business Analyst Contractor The primary role of the IT System/Business Analyst is to translate business requirements into technical specifications, maintain relationships with the business, and drive standard business processes across the IT Enterprise. The IT BA should understand business priorities and the relative importance of their projects. This analyst can identify multiple approaches to problem solving and recommend the best-case solution. A BA must conduct thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes, develop use cases, and manage requirement changes. Furthermore, an IT BA must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams. Utilize Service Now ticket tracking software to manage all requests and enhancements.<ul><li>Foundational understanding of 3PL working models</li><li>Extensive EDI experience required with supply chain transactions (810, 812, 850, 856, 844, 845, 849)</li><li>Some warehouse transactions are helpful, but not required (944, 945, 947)</li><li>Ability to work independently with multiple teams, with appropriate support</li><li>This role with contribute to the creation of custom EDI enhancement in a 3PL environment</li></ul><ul><li>Proactively develop and maintain technical knowledge in specialized area(s), remaining up to date on current trends and best practices; leverages expertise to produce solutions that enable global consistency and standardization and facilitate exceptional performance.</li><li>Translate requirements, design solutions and coordinate implementation.</li><li>Manage requirement changes</li><li>Collaborate with Quality Control, Project Managers, and Technical Leads to ensure Business acceptance.</li><li>Develop use cases as a key communication tool between the business and technical teams.</li><li>Knows and executes best practices for business analysis processes and functions (from an industry and strategic standpoint), including requirements elicitation methods. Understands and identifies emerging trends.</li><li>Focuses on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment.</li><li>Demonstrates excellent listening, communication, and facilitation skills.</li></ul>  Skills Daily Tasks & Skills  <ul><li>Responsibility for adding new and supporting existing EDI Trading Partners setups for Pharma 3PL clients and customers</li><li>Reviews custom enhancement requirements and facilitates new/modified EDI maps and transactions with Integrators and Client Implementation Teams</li><li>Provide comprehensive technical consultation to business and IT business units.</li><li>Work closely with clients to identify business requirements for new and existing Trading Partner implementations.</li><li>Will be responsible for researching alternative solutions and make recommendations.</li><li>Gain an understanding of the customer's tactical and strategic goals and apply to business solutions.</li><li>Maintain contact with clients to ensure that their expectations are understood and met.</li><li>Identify internal and external resources to achieve established business goals within specified parameters.</li><li>Coordinate efforts across multiple business and technical groups.</li><li>Promote an awareness of quality within team, and maintain the quality of services, deliverables, and content.</li><li>Identify and eliminate obstacles to solution plans, business goals, or implementations.</li><li>Responsible for understanding and maintaining business SLA including metrics and dashboards showing current state, progress, and trending numbers.</li></ul>

Business Analyst **Remote - Must be located in Ohio** **Must interview in person** Mandatory Requirements 1. Four (4) years experience as a Business Systems Analyst within the past eight (8) years. 2. Four (4) years experience eliciting and defining system and user requirements through observation, interviews, and analysis. 3. Four (4) years experience working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment. 4. Four (4) years experience translating customer needs into formal business requirements. 5. Three (3) years experience interviewing non-technical end users to determine and document current business process flows. 6. Two (2) years experience in Business Process Re-engineering. 7. Three (3) years experience using Visio to create business process flows including standard flowcharts and swim lane diagrams. 8. Three (3) years experience creating test conditions, test cases, and test scenarios. 9. Four (4) years experience analyzing end-user needs and conducting fit gap analysis. 10. Documented experience as a technical Business Analyst from project initiation through completion on a minimum of two (2) software development or implementation projects requiring a minimum of two thousand (2,000) Full-time Equivalent (FTE) hours to complete. 11. Documented experience using project management software (e.g. Microsoft Project or Clarity) to develop and maintain a Work Breakdown Structure (WBS) on a minimum of two (2) projects. 12. Four (4) years experience using a business requirements tracking tool for recording and prioritization of business requirements. 13. Documented experience in systems process and data mapping, requirements gathering, and analysis as well as proficiency in the creation of detailed documentation. 14. Needs to show at least 1 experience with a large organization. 15. Needs to have used AGILE in one organization 16. Needs to have used the Agile Alignment within BABOK in at least one organization. Complete Description: Needed to gather and analyze information from stakeholders, business owners, customers and management to determine needs, expectations, project requirements and priorities for implementing information technology (IT) processes and solutions. 1.Strong communication/ leadership skills. 2.Strong influence, collaboration and negotiation experience. 3.Ability to collaborate with supporting resources across business and/or functional lines. 4.Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 5.Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. 6.Have the ability to facilitate a session with non-technical stakeholders and facilitate requirements gathering sessions without the onsite of a project manager or technical expert. 7.Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. 8.Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.

Gherkin is a required skillset for this role.  eCommerce or some sort of front-end user application experience is highly preferred for this role.  GENERAL RESPONSIBILITIES The primary role of the IT System/Business Analyst is to translate business requirements into functional/technical specifications, maintain relationships with the business, and drive standard business processes across the IT Enterprise. The IT BA should have an understanding of business priorities and the relative importance of their projects. This analyst is able to identify multiple approaches to problem solving and recommend the best case solution. A BA must conduct thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes, develop use cases, and manage requirement changes. Furthermore, an IT BA must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES Interact with Project Managers from multiple organizations to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business. Maintain project documentation such as project lists, project status reports and budget Proactively develop and maintain technical knowledge in specialized area(s), remaining up-to-date on current trends and best practices; leverages expertise to produce solutions that enable global consistency and standardization and facilitate exceptional performance Partner with the business to elicit high level requirements and work to refine them down to detailed level requirements to provide to the technical teams, produce feasibility reports and design solutions to improve productivity and efficiency Maintain regular contact with clients. Manage requirement changes. Collaborate with Quality Control, Project Managers, and Technical Leads to ensure Business acceptance. Develop use cases as a key communication tool between the business and technical teams. Document current and future state assessments. Create and maintain functional models, process flows, and wire-frame diagrams. Skills: Qualifications / Skills Requirements Ability to communicate free of technical language to the business and end-user. Demonstrate IT knowledge and expertise in the areas being developed or enhanced. Strong collaboration, multi-tasking and organization skills. Strong oral and written communication skills; Experience with Agile practices, experience in eliciting and breaking high level requirements (capabilities/epics) into user stories written using Gherkin syntax Expert skills in Word, Excel, PowerPoint, JIRA. Experience building eCommerce or front end user applications

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