Summary 
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	The MaineHealth Strategy team leads the development of long-term enterprise strategy, high value business growth, venture investment opportunities and strategic partnerships. The team works closely with other system teams to ultimately coordinate development and execution of strategies that advance the mission and vision of MaineHealth.
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	MaineHealth is the largest integrated healthcare delivery system and largest private employer in Northern New England. MaineHealth is the primary provider of a wide range of acute, ambulatory and post-acute health care services to more than 1 million residents across communities in Maine and New Hampshire, and the strategy team is focused on supporting the organizational transformation that will allow MaineHealth to realize its vision of working together so our communities are the healthiest in America. 

	About the Business Analyst Role
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	This position supports system-wide initiatives designed to advance MaineHealth's strategic goals through a focus on long-term enterprise strategy, key organization partnerships and affiliations, and growth investments. This position will provide the analytical, research, business planning, operations and project management support on a range of projects related to the referenced areas of strategic focus, and other key initiatives as needed. Working collaboratively with partners within and outside of the system, the role will assist with research on healthcare services, complex data analysis, project management and creating compelling narratives aimed at enhancing the value of care delivered throughout MaineHealth.

	About the Work Environment
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	The Strategy team works in a hybrid environment, defined by a mix of working at off-site meetings in our markets or with business partners; working in our corporate office in downtown Portland, Maine; working at-home; and working on-site with staff at our various sites of care. The ideal candidate will appreciate the opportunity to balance the convenience and efficiency that remote work offers for some tasks, with the importance of in-person relationship building with peers, our organization leaders, other stakeholders in our markets and with potential partners. 
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	Required Minimum Knowledge, Skills, and Abilities (KSAs)

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		<li>Education: Bachelor's Degree required.</li>
		<li>License/Certifications: N/A</li>
		<li>Experience: Previous experience in analytical, research, business planning, operations and project management functions required. </li>
		<li>Additional Skills/Requirements Required: N/A</li>
		<li>Additional Skills/Requirements Preferred: Proficient Microsoft Suite skills.</li>
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 Additional Information MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org

<h3>Job Description</h3><div>Job Description<div>Description:Business Analyst acts as a liaison between Client Services and IT assessing client needs, reviewing processes, and documenting requirements. You ensure that client materials are evaluated thoroughly to identify any gaps and provide comprehensive requirements. You build expertise in client data formats and software, adapt document designs to meet goals, and manage deadlines effectively. You participate in client meetings, create detailed notes, and provide feedback on priorities. You also support internal teams and clients, maintain training documentation, and handle internal improvement initiatives, contributing to the company's growth. Core Responsibilities<ul><li>Lead, manage, or participate in client-facing implementation and enhancement projects</li><li>Analyze client documentation to understand data and business logic in or to write business specifications with an end goal of a clean implementation conforming with internal system standards.</li><li>Convert non-standard requirements into internal specifications for new system features.</li><li>Conduct Quality Assurance (QA) testing to ensure system functionality meets business requirements and standards.</li><li>Facilitate User Acceptance Testing (UAT) with clients to validate system functionality and address any issues before full deployment.</li><li>Develop expertise in healthcare, financial, and energy industries, and the associated client solutions.</li><li>Perform other duties as assigned by management</li></ul> About MPX - SFX Founded in 1941, MPX is a technology company specializing in comprehensive communications solutions. Our team of programmers offers expertise in form design, web interfaces, and other technical solutions for clients across various industries. We are committed to addressing complex business challenges with quality service, responsiveness, and strategic investments in technology and talent. MPX values its role as a responsible community leader, supporting health, education, recreational, and environmental organizations. Our supportive and family-friendly culture has earned us the distinction of being one of the "Best Places to Work in Maine" for twelve consecutive years. Benefits<ul><li>Competitive salary based on experience and expertise</li><li>Medical, dental, and vision insurance</li><li>Health Savings Account (HSA) and Flexible Spending Account (FSA)</li><li>401(k) with match</li><li>Paid time off (PTO), paid holidays, and voluntary time off (VTO)</li><li>Short- and long-term disability insurance</li><li>Life insurance</li><li>Tuition reimbursement</li><li>Wellness program</li><li>Company outings throughout the year</li></ul>Requirements:<ul><li>College degree</li><li>5+ years of experience in a related role</li><li>Strong communication, interpersonal, and collaboration skills</li><li>Ability to work well in a fast-paced environment with shifting priorities</li><li>Excellent follow-through, with a high sense of urgency</li></ul>Preferred Qualifications<ul><li>5+ years of experience with any of the following software: MySQL, database queries, scripting, Object-Oriented Development, multi-record data files (JSON, XML, CSV, etc.)</li><li>Experience in Quadient Inspire, Planet Press, OpenText Dialogue, or InDesign</li><li>Industry background in Healthcare, Finance, or Energy</li></ul> Do you have excellent problem-solving skills and attention to detail? Are you a quick learner, especially when it comes to software and IT? Do you work well with others? If yes, you might be perfect for this position at our technology company!</div></div>

The Business Analyst will support projects and initiatives to achieve team, department and corporate goals. The incumbent will take the business lead role within the product team structure in addition to other small and medium sized initiatives, working with both business and IT resources to completion and will provide on- going decision-making, monitoring, support, and approval testing of these initiatives. The Business Analyst will analyze existing workflow and processes and recommend and manage system modifications to meet the changing needs of the Underwriting department. The Business Analyst will work with all necessary subject matter experts, internal underwriting staff, internal IT staff and third-party service providers in order to achieve this goal. This role will monitor system changes from inception to completion, coordinating all aspects of implementation, as well as, monitor, summarize and communicate changes and status to relevant underwriting department employees. <ul><li>Serve as a member of a product team and assist in the coordination of various project initiatives, communicate with both business and IT resources as well as interdepartmental committees and external service vendors.</li><li>Partner with vendor and internal technology teams to define and document business requirements, test system results, and confirm implementation of system changes.</li><li>Monitor the progress of all defects, enhancements and changes sent to internal and external system partners for implementation.</li><li>Review and/or coordinate the review of system specifications with appropriate subject matter expert to ensure quality and accuracy in all system changes.</li><li>Validate and participate in system vendor and internal test results to confirm system accuracy.</li><li>Establish and maintain effective communication and collaboration with Underwriters, Premium Billing, Premium Audit, Information Systems, Policyholders and Agents.</li><li>Identify and investigate errors or anomalies in system results, data and reporting and works through to ultimate solution.</li><li>Subject matter expert and point of contact for policy administration systems.</li><li>Supports the underwriting executive team with regional, departmental and corporate goals and initiatives.</li></ul> Requirements: <ul><li>Bachelor's Degree with three to five years of business experience or an equivalent combination of education and work experience.</li><li>Prior workers' compensation and/or insurance experience a plus.</li><li>Prior Project Management and/or Business Analyst experience a plus.</li><li>High proficiency with Microsoft Office (Excel, Word, PowerPoint) with Visio and Access a plus.</li><li>Experience with AS400, DXC Point IN, CRM, and ImageRight a plus.</li><li>Must have the ability to work effectively with other organizational team members.</li><li>Strong organizational skills and attention to detail a must, with the ability to work independently while managing multiple priorities and deadlines.</li><li>The ability to communicate both verbally and in writing in a clear, direct and consistent manner.</li><li>Ability to motivate and inspire trust, teamwork, and high performance.</li><li>Ability to adapt to changing systems and compliance related needs.</li></ul> Our comprehensive benefits package includes all traditional offerings such as: <ul><li>Health Insurance options, Dental Insurance options and Vision Insurance</li><li>Employee Life Insurance/AD&D and Dependent Life Insurance options</li><li>Short-term & Long-term Disability</li><li>Health Savings Account with potential employer match</li><li>Flexible Medical and Dependent Care Account</li><li>Accident Insurance</li><li>Critical Illness Insurance</li><li>Employee Assistance Program</li><li>Legal/Identify Theft Insurance options</li><li>Long Term Care Insurance</li><li>Pet Insurance</li><li>401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)</li><li>5 weeks of Paid Time Off (PTO)</li><li>10 paid holidays</li></ul> We also offer other benefits to help foster a healthy, balance lifestyle such as: <ul><li>Flextime schedules</li><li>Paid Parental Leave</li><li>Student loan paydown and refinancing assistance</li><li>Educational assistance for job related courses, seminars, certifications or degrees</li><li>One paid day every year to volunteer for your non-profit of choice</li><li>On-site fitness center (Maine) or fitness reimbursement</li><li>Subsidized parking</li><li>Sit-Stand desks & daily stretch breaks</li></ul> MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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Business Analyst Jobs in Portland, ME

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