Description: Note: Employees for the State of Montana must reside within Montana. MISSION STATEMENT: Empowering all Montanans through work and opportunity. DLI CORE VALUES: <ul> <li>Responsiveness</li> <li>Respect</li> <li>Integrity</li> <li>Excellence</li> <li>Cohesiveness</li> </ul>It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. Watch this short video to see why people love working for DLI: DLI Employee Testimonials BENEFITS: Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here. See our other incredible benefits here. These are some of our benefits just to name a few:<ul> <li>Work/life balance with hybrid schedules or partial telework maybe available within the state of Montana.</li> <li>38 paid days off a year including vacation, sick leave and holidays.</li> <li>Military leave: You'll get up to 15 days of military leave with full pay.</li> <li>Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.</li> <li>Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.</li> <li>Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.</li> <li>Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary.A third optional 457(b) deferred compensation plan is also available. - Click here to learn more.</li> <li>Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!</li> <li>Career progression, training opportunities and room for professional growth.</li> <li>State employee discounts at various businesses across the state.</li> </ul>*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA) JOB DUTIES: As a Business Analyst/Workforce Programs Support, you will:<ul> <li>Act as the TNT Team's primary liaison with other Division staff regarding fixes, changes, and improvements to the Division's CRM system and associated business workflows.</li> <li>Coordinate with the Department's IT staff to assemble QA, User Acceptance, and regression testing teams, making sure that appropriate stakeholders are included.</li> <li>Working in coordination with IT staff, develop and implement an automated testing protocol utilizing SmartBear.</li> <li>Improve and increase relationships with technical staff both within the Department and with State IT.</li> <li>Assist the TNT Team's Training Coordinator with training concepts and communications.</li> <li>Work cooperatively with program subject matter experts and workforce providers to ensure correct and timely input into the Department's case management system- EmployMT.</li> <li>Work with IT staff to ensure that the case management system and integrated department data systems are supporting the Division's business requirements.</li> <li>In partnership with the Training Coordinator, coordinate with Job Service leadership, the Workforce Programs Team, Monitoring Team and Performance Manager to train and support WSD staff and contract providers appropriate and effective use of the Division's case management system so that workforce programs data is accurately reported, and Division customers are effectively served.</li> <li>Ensure daily production support tasks are monitored and issues addressed in a timely manner.</li> <li>Assist TNT Supervisor identify bottlenecks in internal team processes/communications and helping to develop and implement solutions</li> <li>Serve as primary contact for intermittent special projects involving State IT and WSD work units.</li> <li>Perform additional duties as required.</li> </ul>Qualifications KNOWLEDGE, SKILLS AND ABILITES: If you are the right person for this opportunity, you will have the following knowledge, skills or abilities: Knowledge of (or ability to learn in a reasonable amount of time):<ul> <li>The Workforce Innovation Opportunity Act (WIOA) and workforce programs and services.</li> <li>The workflows of CRM systems - preferable if you have practical knowledge of MWorks and EmployMT.</li> <li>Workflow documentation and process mapping utilizing tools such as Visio.</li> <li>QA and User Acceptance testing techniques including use of automated testing tools such as SmartBear and other test management tools.</li> <li>Jira - Agile project management tool</li> <li>ServiceNow or other cloud-based enterprise workflow automation platform.</li> </ul>Ability to:<ul> <li>Demonstrate curiosity in exploring new approaches to your role, conducting research, and effectively sharing findings with the team.</li> <li>Build and lead cross-functional teams to ensure all key stakeholders are involved when implementing changes to technical and business processes.</li> <li>Adapt to shifting priorities and a fast-paced environment, reassessing tasks as new issues arise.</li> <li>Research and implement innovative solutions to meet the technical and workflow needs of Division staff and leadership.</li> <li>Collaborate with program managers to ensure that their policy guidance aligns with the technical needs and limitations of the case management system.</li> <li>Partner with IT to prioritize and resolve system issues that hinder staff productivity or lead to inaccurate data reporting.</li> <li>Excel in an evolving environment by making decisions, reprioritizing tasks, and driving progress amidst shifting expectations.</li> </ul>MINIMUM QUALIFICATIONS Your preparation for this opportunity could include a combination of relevant experiences including:<ul> <li>A Bachelor's degree, preferably in Business Analytics, Project Management, Information Technology, or a related field.</li> <li>A minimum of 2 years' experience in positions that demonstrate skill in the research, analysis and solution of complex programs, materials and problems.</li> </ul>OR<ul> <li>Any combination of equivalent relevant experience and education to successfully perform the essential functions of the position will be considered.</li> </ul>Preferred qualifications:<ul> <li>Experience with Workforce Development programs and services in Montana.</li> <li>Knowledge of and experience with case management CRM and job board systems.</li> <li>Experience writing user stories and test cases for system testing and implementation purposes.</li> <li>Experience with ServiceNow, and Agile project management principles and tools, specifically Jira.</li> </ul>HOW TO APPLY FOR THIS OPPORTUNITY: A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents. Required application materials:<ul> <ul> <ul> <li>Cover Letter - include a letter of interest.</li> <li>Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.</li> </ul> </ul> </ul> Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents. If you need an accommodation with the application process, please contact the HR office.

RPA Business Analyst **Req number:** R3741 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated RPA Business Analyst ready to take us to the next level! If you have elicited and document detailed requirements for RPA projects and are looking for your next career move, apply now. **Job Description** We are looking for an **RPA Business Analyst** to elicit and document detailed requirements for RPA projects. This position will be **full-time** and **remote.** **What Youll Do** + As an RPA Business Analyst(UiPath), you will play a crucial role in bridging the gap between business processes and technology solutions. + Your primary responsibility will be to analyze, design, and implement RPA solutions that enhance operational efficiency and streamline workflows. + You'll collaborate with stakeholders, developers, and project managers to ensure successful RPA implementations. + As an RPA Business Analyst(UiPath), you will play a crucial role in bridging the gap between business processes and technology solutions. + Your primary responsibility will be to analyze, design, and implement RPA solutions that enhance operational efficiency and streamline workflows. + You'll collaborate with stakeholders, developers, and project managers to ensure successful RPA implementations. **What You'll Need** Required: + Minimum of 8+ years of experience in IT, and a minimum of 5+ years as an RPA BA. + Bachelors degree in computer science, Information Systems, or a related field. + Certification in RPA (such as UiPath Certified RPA BA) is a plus. + Strong analytical skills and attention to detail. + Excellent communication and collaboration abilities. + Experience with process modelling and workflow automation tools. Familiarity with Agile methodologies. **Physical Demands** + Ability to safely and successfully perform the essential job functions + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111.

The Business Analyst (BA) is responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions. The role of the BA is to apply analytical skills to business requests (which are oft Business Analyst, Business, Analyst, Project Manager, Project Management, Customer Service

Description: BUSINESS ANALYST HELENA CENTRAL OFFICE HELENA, MT, MISSION - Montana Department of Corrections is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in the community the Montana Department of Corrections is the place for you! JOB OVERVIEW - The Business Analyst (BA) is responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions. The role of the BA is to apply analytical skills to business request (which are often high-level or lacking in detail) and communicate these business wants/needs in clear and unambiguous manner. <ul> <li>Analyzes the current state processes to ensure that the context and implications of change are understood by the clients and the project team. </li> <li>Work with Software Vendor, Project Management team and user business community to gather requirements for new Compass Implementation Project.</li> <li>Defines measurable criteria for ideal, adequate and unacceptable system performance levels based on data gathered from stakeholders and current levels</li> <li>Researches and defines audience and mission of project/product and that are in accordance with state and Corrections' procedures </li> <li>Evaluates and recommends technologies relevant to client projects based on knowledge of state and Corrections' systems as well as new technology available. </li> <li>Conducts cost/benefit and risk analysis to support recommendations. </li> <li>Develops an understanding of how present and future business needs will impact the solution.</li> <li>Identifies the sources of requirements and understanding how roles help determine the relative validity of requirements. Prioritizes features and functions of the product or upgrade.</li> <li>Assesses requirements feasibility by analyzing requirement risks and constraints and modifying requirements to mitigate identified risks.</li> <li>Develops a Requirements Management Plan as needed and disseminates the Plan to all stakeholders.</li> <li>Assists in testing, development of test scripts, test cases and test data.</li> <li>Advocates the appropriate level of quality by the resolution of important defects; and working with the Project Manager to ensure the software development process has an appropriate level of testing. </li> <li>Works with key project stakeholders to formulate and communicate the business vision, to gather initial requirements and to scope the project.Focuses the project early by translating the initial high-level vision into something realistic.</li> <li>Meets directly with appropriate stakeholders to gather the necessary data to understand project concept, objectives and approach.</li> <li>Discovers what the stakeholders need and how they want it to function.Melds the differing messages of various project stakeholders into a single, consistent vision. </li> <li>Works with the stakeholders to prioritize and rationalize the requirements.Assists the project manager by managing client expectations through careful and proactive communications regarding requirements and changes. </li> <li>Works with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions the developers have into something the stakeholders can understand.Provides a single point of contact for assigned projects by coordinating interaction and communication among appropriate personnel.</li> <li>Explains technical/architectural complexities to project stakeholders.Explains what the developers are doing and why they need to do it, including explanations of the basis of schedules and estimates.</li> <li>Evaluates stakeholders' feedback to determine the source of any confusion or concern about the project; addresses any concerns with the project and communicates them to the developers.Communicates responses from the developers to the stakeholders clearly, effectively and in a timely manner.</li> <li>Provides quality customer service by managing relationships and communications so that customers are satisfied with current customer service and assuring that customer expectations are met in a timely fashion.</li> <li>Conducts stakeholder follow-up to ensure that needs have been met by the completed project.</li> <li>Educates stakeholders in proper use regarding requirements, technology and tools of the new project.</li> </ul> REQUIRED APPLICATION MATERIALS Applications missing required documentation may not be considered. <ul> <li>Cover Letter</li> <li>Resume</li> <li>State of Montana Application</li> </ul> Materials submitted but not requested will not be considered in the selection process, please make sure all attachments are marked as RELEVANT Background screens which may include criminal records check, child/patient/offender abuse registries, and reference checks will be conducted for this position. BENEFITS <ul> <li>Employment with the state may qualify you to receive student loan forgiveness under PSLF.Look here to learn more and see if you may qualify!</li> </ul> NOTICES Prison Rape Elimination Act of 2003 - Any person who has been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or is the victim did not consent or was unable to consent or refuse; or any person who has been civilly or administratively adjusted to have engaged in the activity as described are not qualified for this position. Tobacco Free - Use of all tobacco products, including smokeless tobacco products and tobacco substitutes in Department of Corrections buildings, is prohibited.In secure care facilities possession of tobacco products is also prohibited. The Montana Department of Corrections is an EOE/M/F/D/V/SO (Equal Opportunity Employer: Minority, Female, Disabled, Veteran, Sexual Orientation) Qualifications QUALIFICATIONS <ul> <li>Bachelor's degree in Business Administration or a related field.</li> <li>Three (3) years of experience as a business analyst or related work.</li> <li>Other combinations of experience and education may be substituted.</li> </ul>

Business Analyst Jobs in Helena, MT

Business Analyst 3Workforce Programs Support
October 21, 2024

Rpa Business Analyst
October 19, 2024

Business Analyst
October 5, 2024

Business Analyst
September 25, 2024

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Business Analyst Jobs in Helena, MT

Business Analyst 3Workforce Programs SupportOctober 21, 2024

Rpa Business AnalystOctober 19, 2024

Business AnalystOctober 5, 2024