Key Responsibilities:<ul><li>Lead, facilitate and contribute to the development of the implementation plan for IT modernization project, ensuring alignment with project timelines and decommissioning objectives.</li><li>Collaborate closely with the Project Manager to formulate and execute the plan, working in tandem with cross-functional teams.</li><li>Utilize project tools such as Azure DevOps (ADO) and MS Teams action item boards to monitor, track, manage and report progress on respective deliverables.</li><li>Identify, document, and escalate risks and issues that may impact the project's go-live goals.</li><li>Engage proactively with the vendor and CABINET's cross-functional teams to uphold the stability, availability, and reliability of the newly implemented Integrated Tax System (ITS).</li><li>Lead and facilitate root cause analysis (RCA) sessions with the vendor to uncover underlying issues and implement corrective measures to prevent recurrence.</li><li>Define, document, and oversee the incident and problem management processes, encompassing incident identification, logging, prioritization, investigation, resolution, and escalation.</li><li>Actively participate in the resolution of incidents and service requests within defined timeframes.</li><li>Ensure adherence to specified service level agreements (SLAs) with the implementation partner or vendor.</li><li>Identify opportunities for process enhancements and efficiency improvements across implementation planning, cutover planning, and production support activities.</li><li>Ensure changes are thoroughly documented, tested, and approved prior to deployment in the production environment.</li><li>Coordinate change requests and enhancement initiatives to minimize disruptions to operational workflows.</li><li>Collaborate with the PMO to implement best practices and standards aimed at enhancing service delivery and fostering customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelors degree in computer science, Information Systems, Business Administration, or related field.</li><li>Minimum of 8 years of experience in large IT implementation projects.</li><li>Experience with business analysis, project management, and production support activities.</li><li>Proven track record of successfully leading implementation planning for projects and initiatives.</li><li>Strong technical and analytical skills with the ability to translate business requirements into technical solutions.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Knowledge of IT service management principles and framework (e.g., ITIL) is desirable.</li><li>Project management certification (e.g., PMP) is a plus.</li></ul>by Jobble

Key Responsibilities: <ul><li>Lead, facilitate and contribute to the development of the implementation plan for IT modernization project, ensuring alignment with project timelines and decommissioning objectives.</li><li>Collaborate closely with the Project Manager to formulate and execute the plan, working in tandem with cross-functional teams.</li><li>Utilize project tools such as Azure DevOps (ADO) and MS Teams action item boards to monitor, track, manage and report progress on respective deliverables.</li><li>Identify, document, and escalate risks and issues that may impact the project's go-live goals.</li><li>Engage proactively with the vendor and CABINET's cross-functional teams to uphold the stability, availability, and reliability of the newly implemented Integrated Tax System (ITS).</li><li>Lead and facilitate root cause analysis (RCA) sessions with the vendor to uncover underlying issues and implement corrective measures to prevent recurrence.</li><li>Define, document, and oversee the incident and problem management processes, encompassing incident identification, logging, prioritization, investigation, resolution, and escalation.</li><li>Actively participate in the resolution of incidents and service requests within defined timeframes.</li><li>Ensure adherence to specified service level agreements (SLAs) with the implementation partner or vendor.</li><li>Identify opportunities for process enhancements and efficiency improvements across implementation planning, cutover planning, and production support activities.</li><li>Ensure changes are thoroughly documented, tested, and approved prior to deployment in the production environment.</li><li>Coordinate change requests and enhancement initiatives to minimize disruptions to operational workflows.</li><li>Collaborate with the PMO to implement best practices and standards aimed at enhancing service delivery and fostering customer satisfaction.</li></ul> Qualifications: <ul><li>Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.</li><li>Minimum of 8 years of experience in large IT implementation projects.</li><li>Experience with business analysis, project management, and production support activities.</li><li>Proven track record of successfully leading implementation planning for projects and initiatives.</li><li>Strong technical and analytical skills with the ability to translate business requirements into technical solutions.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Knowledge of IT service management principles and framework (e.g., ITIL) is desirable.</li><li>Project management certification (e.g., PMP) is a plus.</li></ul>

Job Title: Senior Business AnalystLocation: Albany, New York (Hybrid role)Duration: PERM/FTE Role Senior Business AnalystOverview:<ul><li>Exciting opportunity for an experienced Senior Business Analyst to join our innovative, software solutions business dedicated to driving digital transformation in the legal landscape.</li></ul><ul><li>The successful candidate will work within our Government Solutions Department which is responsible for supporting software solutions built on core products for customers worldwide. </li><li>The role is a client facing role and will involve working directly with a number of clients. </li><li>The role of a Senior Business Analyst is suitable for someone with several years of experience having previously worked as a Senior Business Analyst where the position involved analysis planning and systems analysis, preferably in a client facing position. </li><li>This role contributes to the specification, design, and implementation of document workflow software solutions in a client environment.</li></ul>About Propylon:<ul><li>Our vision is to disrupt the legal landscape with innovative solutions that simplify the complex and connect people with the law. </li><li>Our software teams seek to understand business related challenges, design process, technical solutions, ultimately solving problems and embracing digital transformation within the legislative, government domain. </li><li>Our software solutions support the lifecycle process of turning an idea into a law, so this is the opportunity to work on something that impacts the fabric of society!</li></ul><ul><li>This is a full-time, permanent role based in Albany, New York. The role will be office based (depending on COVID-19 restrictions) with work-from-home flexibility. This is a client-facing role and may involve out of State travel to client-sites in the future.</li></ul>Responsibilities:<ul><li>Autonomously plans, manages, and tracks analysis activities on a project alongside the Project Manager.</li><li>Works closely with the developers and client subject matter experts throughout the course of each project to ensure client requirements </li><li>Collaborates with stakeholders to elicit, document, and analyze business requirements, process workflows, and system functionalities. Identify gaps, opportunities, and potential risks in current processes.</li><li>Acts as a mentor for Business Analysts and ensures knowledge transfer throughout the team. Foster a positive and collaborative team environment, encouraging professional growth and development.</li><li>Plans and facilitates requirement gathering workshops with key stakeholders, including internal and external Senior Management, to gather business requirements that enable the creation of user stories and development tasks.</li><li>Builds an excellent relationship with all stakeholders and own peers. Being the point of contact to ensure blockers and issues are identified and resolved.</li><li>Documents Functional Specifications and working closely with the Technical Lead and the Business Analysis team to support the solution design and ensuring successful implementation of customer requirements. Prepares, documents, and implements activities for the deployment phase of each assigned project, including client training/demo sessions, user guide documentation and internal knowledge share. Leads the creation of comprehensive and accurate documentation, including business requirements, functional specifications, use cases, user guides, and training material.</li><li>Works with the client and internal project team members to identify and resolve technical issues.</li><li>Creates an understanding and expertise of the client businesses to stay up to date with customer needs. Manage expectations through proactive and regular client communications with both formal and informal communication methods.</li><li>Leads presentations and demonstrations to both existing and potential clients.</li><li>Defines, plans and executes manual test scripts. Identifies and recommends best practices to be used within the team of Business Analysts by bringing experience and learned lessons into the team.</li></ul>Requirements:<ul><li>4+ years experience in a Senior Business Analyst role.</li><li>Computer Science, IT or Business Administration degree, or equivalent experience.</li><li>Strong business analysis skills and understanding of business requirements is a must.</li><li>Experience of writing Business Requirements and/or Functional Specification documents.</li><li>Client facing experience.</li><li>Experience with the principles of SDLC.</li><li>Ability to understand and document complex document-centric workflows and to conceptualize them in IT terms.</li><li>Ability to self-start and work in pressured environment with deadlines.</li><li>Good technical knowledge and skills.</li><li>Experience with software testing.</li><li>Excellent written and verbal communication skills.</li><li>Proven decision-making capabilities.</li><li>Be personally well organized, presentable, and manage ones own time effectively.</li></ul>Nice to Have:<ul><li>Certified BA qualification.</li><li>Experience with Office-style applications e.g. ability to create macros, spreadsheet formulae etc.</li><li>Experience with Visio.</li><li>Experience with database reporting tools.</li><li>Experience of working with JIRA.</li><li>Experience of working in an agile team.</li></ul>A reasonable, good faith estimate of the minimum and maximum base salary for this position is $90K/Annum to $118K/Annumby Jobble

Senior Business Analyst Must Haves: Requirement Gathering, experience in a client facing role, experience working with Software Development or SDLC projects. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Overview:The successful candidate will be responsible for supporting software solutions built on client's core products for the customers worldwide. The role is a client facing role and will involve working directly with a number of clients. The role of a Senior Business Analyst is suitable for someone with several years of experience having previously worked as a Senior Business Analyst where the position involved analysis planning and systems analysis, preferably in a client facing position. This role contributes to the specification, design, and implementation of document workflow software solutions in a client environment. Responsibilities:• Autonomously plans, manages, and tracks analysis activities on a project alongside the Project Manager.• Works closely with the developers and client subject matter experts throughout the course of each project to ensure client requirements are fully understood and successfully delivered in the suite of products.• Collaborates with stakeholders to elicit, document, and analyze business requirements, process workflows, and system functionalities. Identify gaps, opportunities, and potential risks in current processes.• Acts as a mentor for Business Analysts and ensures knowledge transfer throughout the team. Foster a positive and collaborative team environment, encouraging professional growth and development.• Plans and facilitates requirement gathering workshops with key stakeholders, including internal and external Senior Management, to gather business requirements that enable the creation of user stories and development tasks.• Builds an excellent relationship with all stakeholders and own peers. Being the point of contact to ensure blockers and issues are identified and resolved.• Documents Functional Specifications and working closely with the Technical Lead and the Business Analysis team to support the solution design and ensuring successful implementation of customer requirements. • Prepares, documents and implements activities for the deployment phase of each assigned project, including client training/demo sessions, user guide documentation and internal knowledge share. • Leads the creation of comprehensive and accurate documentation, including business requirements, functional specifications, use cases, user guides, and training material.• Works with the client and internal project team members to identify and resolve technical issues.• Creates an understanding and expertise of the client businesses to stay up to date with customer needs. Manage expectations through proactive and regular client communications with both formal and informal communication methods.• Leads presentations and demonstrations to both existing and potential clients.• Defines, plans and executes manual test scripts. • Identifies and recommends best practices to be used within the team of Business Analysts by bringing experience and learned lessons into the team. Requirements:• 4+ years’ experience in a Senior Business Analyst role.• Computer Science, IT or Business Administration degree, or equivalent experience.• Strong business analysis skills and understanding of business requirements is a must.• Experience of writing Business Requirements and/or Functional Specification documents.• Client facing experience.• Experience with the principles of SDLC.• Ability to understand and document complex document-centric workflows and to conceptualize them in IT terms.• Ability to self-start and work in pressured environment with deadlines.• Good technical knowledge and skills.• Experience with software testing.• Excellent written and verbal communication skills.• Proven decision making capabilities.• Be personally well organized, presentable, and manage one’s own time effectively. Nice to Have:• Certified BA qualification.• Experience with Office-style applications e.g. ability to create macros, spreadsheet formulae etc.• Experience with Visio.• Experience with database reporting tools.• Experience of working with JIRA.• Experience of working in an agile team. A reasonable, good faith estimate of the minimum and maximum for this position is $90K to $110K.

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this timeJob Title:Senior Business Analyst(Only Local applicationLocation: Albany, New York(Hybrid)Duration:Full-TimeJob Description: Autonomously plans, manages, and tracks analysis activities on a project alongside the Project Manager. Works closely with the developers and client subject matter experts throughout the course of each project to ensure client requirements are fully understood and successfully delivered in the Client suite of products. Collaborates with stakeholders to elicit, document, and analyze business requirements, process workflows, and system functionalities. Identify gaps, opportunities, and potential risks in current processes. Acts as a mentor for Business Analysts and ensures knowledge transfer throughout the team. Foster a positive and collaborative team environment, encouraging professional growth and development. Plans and facilitates requirement gathering workshops with key stakeholders, including internal and external Senior Management, to gather business requirements that enable the creation of user stories and development tasks. Builds an excellent relationship with all stakeholders and own peers. Being the point of contact to ensure blockers and issues are identified and resolved. Documents Functional Specifications and work closely with the Technical Lead and the Business Analysis team to support the solution design and ensure successful implementation of customer requirements. Prepares, documents, and implements activities for the deployment phase of each assigned project, including client training/demo sessions, user guide documentation, and internal knowledge sharing. Leads the creation of comprehensive and accurate documentation, including business requirements, functional specifications, use cases, user guides, and training material. Works with the client and internal project team members to identify and resolve technical issues. Creates an understanding and expertise of the client businesses to stay up to date with customer needs. Manage expectations through proactive and regular client communications with both formal and informal communication methods. Leads presentations and demonstrations to both existing and potential clients. Defines, plans, and executes manual test scripts. Identifies and recommends best practices to be used within the team of Business Analysts by bringing experience and learned lessons into the team.Requirements: 4+ years experience in a Senior Business Analyst role. Computer Science, IT, or Business Administration degree, or equivalent experience. Strong business analysis skills and understanding of business requirements is a must. Experience in writing Business Requirements and/or Functional Specification documents. Client-facing experience. Experience with the principles of SDLC. Ability to understand and document complex document-centric workflows and to conceptualize them in IT terms. Ability to self-start and work in a pressured environment with deadlines. Good technical knowledge and skills. Experience with software testing. Excellent written and verbal communication skills. Proven decision-making capabilities. Be personally well organized, presentable, and manage ones own time effectively.Nice to Have: Certified BA qualification. Experience with Office-style applications e.g. ability to create macros, spreadsheet formulae, etc. Experience with Visio. Experience with database reporting tools. Experience of working with JIRA. Experience working in an agile team.A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $118K/year with benefitsby Jobble

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