HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.Description:Responsible for understanding the business needs and analysing, validating and documenting the business and system requirements that identify how these needs can be best addressed. Designs processes and changes to processes that will be used to implement the business transformation solutions completed through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Adheres to the established processes and requirements management methodology and practices (use case modelling processes, ISPMM). This includes meeting established client quality and compliance standards.Responsible for taking current processes and creating process maps and suggesting areas for improvement.Tasks/Objectives of the Role:Analyzing current business processes, workflows and procedures to identify areas for improvement.Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction.Collaborating with stakeholders to design and execute process improvement initiatives aligned with project goals.Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.Communicate with project team and project sponsor to ensure alignment on proposed changes.Create process documentation and guidelines, including standard operating procedures and workflow diagrams.Provide training and support to team members on new processes and best practices.Requirements: Bachelor's degree3-5+ years of experience in business process analysis and project managementExperience working in pharmaceutical company preferredFamiliarity with process mapping and modelling techniques.Strong analytical skills with the ability to collect, study and interpret complex data.Ability to manage and perform multiple complex tasks as part of the daily work assignment.Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levelMust show sense of urgency, confidence, and ability to work with multiple teams and cross-collaboratively.#J-18808-Ljbffrby Jobble

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Description: <ul> <li>Reviews, analyzes, and evaluates business systems and user needs.</li> <li>Formulates systems to parallel overall business strategies.</li> <li>Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.</li> <li>Familiar with industry standard business process mapping, and reengineering.</li> <li>Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.</li> <li>Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.</li> <li>Ability to work independently and in a hybrid environment with knowledge of Agile methodologies. </li> </ul> Required Skills: <ul> <li>8 Years required - Deep understanding of ArcGIS including analysis and development work</li> </ul>

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.Job Title: Business AnalystSummary:The Business Analyst (BA) is responsible for working with our customer team (business and IT) to develop, implement, and optimize a Community Information System (CIS). The BA will be responsible for understanding stakeholder needs, gathering requirements, conducting analysis, and designing solutions to enhance the functionality, usability, and effectiveness of the CIS. The Business Analyst will work closely with cross-functional teams to ensure that modernization initiatives align with business objectives and deliver tangible value to the stakeholders.Responsibilities:Collaborate with stakeholders to understand business goals, user needs, and requirements for the Community Information System (CIS) modernization project.Conduct a thorough analysis of the existing CIS, including its functionalities, data structures, workflows, and user interfaces.Identify areas for improvement and optimization within the CIS, based on stakeholder feedback, industry best practices, and emerging trends.Define and document detailed requirements and specifications for modernizing the CIS, including functional requirements, non-functional requirements, and acceptance criteria.Work closely with technical teams to translate business requirements into technical specifications and design solutions that meet stakeholder needs.Facilitate workshops, focus groups, and interviews with stakeholders to gather insights, validate requirements, and obtain buy-in for proposed solutions.Develop and maintain comprehensive documentation, such as business process models, use cases, user stories, and system requirements, to support the modernization project.Collaborate with UX/UI designers to create wireframes, prototypes, and mockups to visualize proposed changes and gather user feedback.Assist in evaluating and selecting third-party tools, technologies, and platforms that can be integrated with the CIS to enhance its functionality and capabilities.Coordinate user acceptance testing (UAT) and gather feedback from stakeholders to validate that modernized features meet user expectations and business requirements.Support change management activities, including training, communication, and stakeholder engagement, to ensure the smooth adoption of the modernized CIS.Monitor project progress, identify risks and issues, and proactively address any challenges to ensure successful delivery of the modernization project within scope, timeline, and budget.Qualifications:Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Master's degree or relevant certifications (e.g., CBAP) preferred.Proven experience (8+ years) working as a Business Analyst or similar role, with a focus on analyzing and modernizing enterprise systems or applications.Strong understanding of business analysis techniques, methodologies, and tools, such as requirements elicitation, process modeling, use case development, and user story mapping.Experience in the public sector or non-profit organizations is preferred, with knowledge of community information systems, social services, or public health initiatives.Familiarity with Agile software development lifecycle (SDLC) methodologies, such as Scrum, and experience working in cross-functional Agile teams.Excellent analytical and problem-solving skills, with the ability to analyze complex data and information, identify patterns and trends, and propose innovative solutions.Exceptional communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliverables in a fast-paced environment.Ability to work independently with minimal supervision, as well as collaboratively as part of a team, and adapt to changing project requirements and priorities.#J-18808-Ljbffrby Jobble

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Scope of work: <ul> <li>Capture data, reporting and analytic requirements for financial data sets which include Financial investment Operations Data, loan and equity accounting data sets, financial expenses and revenue data, treasury data and other financial data sets.</li> <li>Perform data analysis, data lineage, and profiling of data from source system to data repositories and reports. Responsible for data mapping to any "to-be" data structures.</li> <li>Create specifications for Reporting requirements and work with business users to elicit hidden requirements and clarify vague requirements, as well as ensure sign offs on requirements.</li> <li>Interact with technical teams and guide offshore development resources to help translate requirements into solutions. Responsible for providing functional and technical guidance to the development team.</li> <li>Coordinate user acceptance testing of reports and data driven solutions by working with the business users.</li> <li>Assist the Program Managers with tracking work program deliverables using the appropriate SDLC methodologies including agile scrum.</li> <li>Manage daily technical challenges and communicates to management any risks or issues.</li> <li>Develop, manage, and maintain processes, procedures, and documentation for handover to application support. </li> </ul> Skills/Experience Required: <ul> <li>Minimum 8+ yrs. of relevant experience and master's degree plus required industry certificates; or bachelor's degree and 12+ years of relevant experience.</li> <li>Experienced IT professional working on large data and reporting applications as well a strong understanding of Operational data stores, Data Warehouses and/or Data Marts.</li> <li>Should have participated in data implementation efforts with exposure to relational database concepts, ETL fundamentals, transaction processing, and testing protocols.</li> <li>Shows an understanding of data management concepts - data quality, data lineage, data lifecycle, master/reference data management, metadata management.</li> <li>Ability to understand the meaning of the data and work cohesively with business to leverage it for better and advanced insights. Domain knowledge with accounting and financial data sets is essential.</li> <li>Has strong analytic, problem solving and logical reasoning skills with high attention to detail and the ability to multi-task.</li> <li>Proficient in the use of PL/SQL and ability to read data models, infer data flows and write complex queries.</li> <li>Hands on experience with reporting tools (like Power BI, SAP BO, Tableau).</li> <li>Excellent skills in analyzing data, gathering requirements, and working with clients and technical teams to translate requirements into solution.</li> <li>Familiarity in using agile tools such as Azure devops. </li> <li>Strong project management skills with a process orientation (understand problem, do analysis, interview stakeholders, write requirements, get sign off, hand off to dev, coordinate UAT etc.) and ability to leverage Agile concepts.</li> <li>Excellent oral and written communications skills and experience interacting with both business and IT individuals.</li> </ul>

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Goal: We are looking for a Business Analyst to document functional requirements for data and reporting needs about the implementation of a new reporting tool. Responsibilities include working with Business Process Owners to understand, assess, and document functional requirements for needed reports and the data required for those reports. Additional responsibilities include working with report developers and data modelers in communicating these needs for their work. The ideal candidate will have proficiency with process flow diagramming techniques, meeting facilitation, and requirements documentation along with a background working in education. Responsibilities: <ul> <li>Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs</li> <li>Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions</li> <li>Assists in the business process redesign and documentation as needed for new technology</li> <li>Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications</li> <li>Educates the IT organization on the direction of the business</li> <li>Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation</li> <li>Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge</li> <li>May make recommendations for buy vs. build decisions.</li> </ul> Qualifications & Experience: <ul> <li>Bachelor's Degree in Computer Science, Information Systems, Business Administration, Education, or other related field</li> <li>Five (5) to Eight (8) years of relevant technical or business work experience</li> </ul> Knowledge, Skills, and Abilities: <ul> <li>Excellent use of verbal communication skills</li> <li>Excellent written presentation and documentation skills</li> <li>Ability to think ahead, see "the big picture" and improvise</li> <li>Excellent organizational skills paying close attention to detail</li> <li>Strong skills with Microsoft Office</li> <li>Demonstrated success managing, and working with people in establishing goals, objectives, and action plans to produce expected results</li> </ul>

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