We are on a mission towards making life insurance super simple! From the people behind Digit General Insurance, we have now embarked on a journey to transform the world of life insurance in India. ✨ How are we doing this?Powered by technology, we are trying to simplify life insurance by creating flexible, transparent and easy-to-understand life insurance products which makes the process of understanding, buying and even claiming for insurance seamlessly simple! We are looking for candidates to join us as a part of our Technology team asSenior Business Analyst for Life Insurance Processes. Life Insurance experience is a must. Role: Senior Business Analyst Location: Bengaluru, Karnataka, India (On-site) Responsibilities:<ul><li>Liaise with the internal business team (SP.UW, Actuary, Operations, Claims and Finance) and external partners to ensure a mutual understanding of processes and applications</li><li>Requirements elicitation and System solution designing</li><li>Define the customer journey</li><li>Coordination with the development team on project planning & deliveries</li><li>Weekly Sprint planning along with Product Managers</li><li>Understand business priority and drive the Business process/development</li></ul> Job Requirement/Skills:<ul><li>7 to 12 years of experience</li><li>Strong knowledge of life insurance products</li><li>Hands on experience with SQL, API</li><li>Knowledge of the insurance process (quote, policy issuance, finance, claims). Expertise in any one of the processes is a must</li><li>Good communication/interpersonal skills</li><li>Managerial skill can be considered</li></ul>

Job Locations- Noida, Bangalore and Coimbatore <ul><li>Analyze real time and historic data on operational performance and customer experience</li><li>Generate and modify user dashboards; partner with development & testing teams to create effective tools</li><li>Coordinate with Salesforce administration & Development teams to take the ownership of technical delivery and escalate to relevant resources on roadblocks. - Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement</li><li>Identify &amp; drive continuous improvements in the CRM technology, to improve cost, quality, turnaround time, &amp; customer effort.</li><li>Participate in all aspects of CRM changes: requirements, design, user testing, and/or agile sprints.</li><li>Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Preferred Qualifications</li><li>Understand business requirements and translate it into functional and technical requirements and test scripts</li><li>Act as a single point of contact between the business and technical team</li><li>Enable functional delivery and be responsible for User Acceptance Testing (UAT) rollout</li><li>Review Business cycle reports (Weekly/Monthly/Quarterly/Yearly) to ensure accuracy of data in reports in the HR Analytics (HRA) Tool</li><li>Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.</li><li>Make recommendations for new metrics, techniques, and strategies to improve marketing campaign targeting and measurement in the future.</li><li>Define the data elements and data structure that our team should leverage to enable analytical capabilities for our product management and engineering teams</li><li>Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format</li><li>Ensure KPIs are published and reviewed on a daily, weekly, monthly basis and perform analysis on any behaviors / processes that could impact on data integrity</li><li>Use data mining, model building, and other analytical techniques to develop and maintain customer/developer segmentations</li><li>Analyze current delivery trends, provide recommendations and execute on existing or new programs and / or process improvements to drive productivity and improved service delivery.</li></ul>

Business AnalystLocation : BangaloreWhy Tecnotree ?Tecnotree Corporation is a public listed software company from Finland with operations in more than 70 countries. With our strategic partnerships with some of the large and emerging CSPs, like MTN, Ooredoo, America Movil, Telefonica, STC, Celcom, Nepal Telecom, and many other; we feel pride in our innovative products and agile deliveries. These have been the key success factors behind our long-standing customer partnerships. We are an industry-recognized provider with Gartner recently highlighting us as one of the Representative Vendors in its BSS Market Guide while we were the first company to achieve Platinum-Badge for Open APIs from TM Forum.In 2022, Tecnotree acquired CognitiveScale (CS), an award-winning AIML platform that enables scalable enterprise AI development and deployment, to further enhance Tecnotree’s AI-enabled total customer experience. The platform empowers trusted decision intelligence and provides highly personalized insights to more than 100 million customers in the United States across healthcare, commerce, insurance, realty, and fintech verticals. The integration of the award winning CS cortex AI/ML engineering capabilities into Tecnotree’s 5G multi-cloud enabled digital stack, is aligned with our current global strategy to provide intelligent and immersive customer experience journeys, further enhancing our abilities to provide new innovative global offerings.The Business Analyst will be responsible for architecting solutions, performing requirement gathering and compliances to products, conducting product demonstrations & providing technical inputs towards proposals. Provide technical support to the customer, Engineering , QC , Delivery and product team by way of subject matter expertise in products/technologies and by possessing knowledge of competitive products and technologies.Develop constructive partnership with potential and existing customers through which new revenue streams can be created for Tecnotree.Positions Overview :Responsibilities <ul><li>Develop knowledge of domain, product, process and technology that are required to build knowledge of the competitive landscape.</li><li>Collates, design and deliver technical/commercial/business presentation on products & services using attractive visual aids.</li><li>Works with customer to gather and document requirements, guiding the customer to develop requirements across multiple domain areas. Creates designs that meets the customer requirements, fits within the BSS infrastructure and is designed to make the best use of company product offerings.</li><li>Ensures technical viability of solutions as defined in the Statement of Work and subsequent change requests, identifying, resolving and mitigating technical issues and risks.</li><li>Grooming sessions with internal teams and making sure the requirements are clear to engineering/delivery teams and delivered as per expectation.</li><li>Manages technical customer interactions from kick off through UAT.</li><li>Coordinates with development and test teams to keep the deliverables on target and on time.</li><li>Provides feedback to the solution engineering team for improvements, market trends and product issues. Pursues knowledge of upcoming product features as they are made known or released.</li><li>Explains product capabilities and implementation approach with multiple solution options including techno-commercial requirements to customers</li><li>Works with project representatives with little supervision to define impact and technical solutions in dealing with the client.</li><li>May participate as a member of the solution engineering team, providing both regional and global guidance regarding solutions and methodologies.</li><li>Reviews CER requirements for technical accuracy and mapping requirements to Products</li><li>Preparation and Maintenance of various Collaterals as per development lifecycle needs.</li></ul>Required Skill Set:<ul><li>Strong Knowledge on Telecom BSS and Digital aspects.</li><li>Any Past Experience on customer engagement, customer requirement gathering, Solution consulting ,Presales is preferred.</li><li>Visualize/define solution for customer requirements, independently. </li><li>High degree of customer management skills.</li><li>Strong Analytical, facilitation, consultation and convening skills.</li><li>Strong Interpersonal skills. Ability to build trust and productive relationships.</li><li>Self-motivated and ability to work independently as well as part of a team.</li><li>Excellent verbal and written communication skills to influence and gain cooperation. Ability to suitably adapt communication based on the audience, e.g. technical vs. management.</li><li>Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.</li></ul>Experience Level / Years of ExperienceCandidate should have 8+ years of working experience on mentioned technologies and skills.Minimum Qualification / EducationEngineering Graduate.Target Companies / IndustryAny telecom-based company.

Business Analyst Jobs in Bangalore Urban, Karnataka

Senior Business Analyst Life Insurance
April 27, 2024

Salesforce Business Analyst
April 22, 2024

Business Analyst
April 7, 2024

Quick filters

Top companies

Business Analyst Jobs in Bangalore Urban, Karnataka

Senior Business Analyst Life InsuranceApril 27, 2024

Salesforce Business AnalystApril 22, 2024

Business AnalystApril 7, 2024

Quick filters

Top companies

Senior Business Analyst Life Insurance
April 27, 2024

Salesforce Business Analyst
April 22, 2024

Business Analyst
April 7, 2024