Description & Requirements

The Maximus Health TX Enrollment Broker Project is now accepting applications for a Business Analyst.

This position facilitates change within the Texas Health Enrollment Broker (EB) Project by identifying needs and recommending solutions that provide value to project stakeholders. Additionally, it involves serving as the customer representative on both the program and project teams. This role requires expertise across various domains of business analysis, including elicitation and collaboration, requirements analysis and design definition, solution evaluation, and strategy analysis. The Business Analyst also contributes to business transformation by adopting multiple perspectives, particularly in Agile methodologies, Business Process Management, Process Analysis, and Information Technology.

This position is a full time, salaried role with a remote working arrangement.

Here's what Maximus can offer you:

Work/Life Balance Support - Flexibility tailored to your needs!

• Competitive Compensation - Bonuses based on performance included!

• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

• Tuition Reimbursement - Invest in your ongoing education and development.

• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

• Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:
- Represent and support business stakeholders and staff by analyzing business needs, processes, and problems, formally documenting the business process, supporting the maintenance of a healthy business, and consulting with users and stakeholders to identify opportunities for improvement.
- Develop an advanced level of knowledge of the MAXIMUS BPM framework to define, optimize, automate and manage business processes to identify key measures or indicators of process performance and the actions needed to improve or correct performance.
- Create business process models, critical control point documentation and work with business owners and system developers to create dash boards that monitor the health of the business process.
- Analyze operational activity, which includes contribution to weekly and monthly reporting, updates to estimation models and reviews with business owners.
- Review requirement changes and identify and document impact of change to all areas of business. Review impact with business owners and manager.
- Facilitate discussion among stakeholders to review business requirements and changes and accurately capture inputs.
- Identify and document the business process based upon business requirements, versus documenting the process the business area may follow.
- Identify differences and review for impact with business owners and manager.
- Understand when a system implementation or policy/program change impacts business requirements and rules; identify and update requirements impacted; and work with all areas (business and systems) to implement changes, monitor outcomes and resolve (or escalate) any deviation from expected outcomes.
- Analyze the operation and data of the business to develop a business solution which may or may not require automation and is likely to perform well. Work with business stakeholders to validate and approve the business process.
- Perform other duties as may be assigned by management.

- Conducts independent and collaborative elicitation activities in order to analyze the current and future state, define and gain agreement on business needs/potential value, obtain info for requirements/designs, and to ensure holistic project team and stakeholder understanding

- Specifies requirements and design artifacts using a variety of techniques, including User Stories, Acceptance Criteria, Process Flows, Process Models, Mockups/Visual Prototypes, Matrices, and Scenarios.

- Applies success measures and monitoring tools to implemented solutions, learns from findings, shares findings with stakeholders, and takes the appropriate actions (short-term and long-term) in response to what has been learned.

- Supports ongoing solution evaluation by proactively identifying and recommending improvements to implemented solutions and responding to stakeholder feedback about enhancements and potential defects.

- Documents and executes User Acceptance Testing (UAT) and Postproduction Validation (PPV).

- Supports Process Monitoring team with production support escalation processing.

- Supports Product Owners and Agile Team with the development and deployment of business changes.

- Participates in ongoing collaborative and independent business analysis professional development activities. Actively works on their personal development

- Identify areas of improvement and then works with appropriate business areas / stakeholders to develop new process, requirements and supports development and deployment.

- Identify key measures or indicators of process performance; recommend actions needed. Define expected outcomes and how to verify (monitor) for each change / Jira.

- Determine the most efficient method of developing or modifying processes and related monitoring requirements and reports.

- Determine impact of policy changes, identifying all TX EB impacts (e.g. UI, staff, Self Service Portal, Letters, processing rules (especially related to eligibility, enrollments), outreach, special services, call center, IVR, interfaces, etc.), and develop appropriate EPIC, Features, Acceptance Criteria, Process Models, business requirements, business scenarios, test scenarios, and develop appropriate business solutions to be developed and implemented.

- Research business opportunities, such as digital solutions, new state and federal services, and other ideas requested by leadership, and develop process models and business solutions.

- Facilitate requirement sessions with all operational and system partners to refine business solutions and requirements.

- Performs other duties as may be assigned by management.

Minimum Requirements

- Bachelor's degree with 3+ years of experience.

- Education Required: Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Accounting or a related field. (High school diploma plus 3 or more continuous years of relevant Business Analyst experience may be substituted in lieu of degree.)

- Education Preferred: Masters in any of the disciplines is a plus.

- Skills / Knowledge Required: Excellent organizational, interpersonal, written, and verbal communication skills.

- Demonstrated knowledge of business and project management software such as Visio, JIRA, Excel, iGrafx, PowerPoint, Word, and MicroStrategy. Excellent analytical skills.

- Strong relationship management skills with the ability to relate to people at all levels of the organization.

- Skills / Knowledge Preferred: IIBA Certification, BPMN Certification, Agile Certification, SAFe Certification

- Experience Required: 2 to 4 years related work experience. Demonstrated experience working in identifying and implementing sustainable "best practice" solutions and procedures. Demonstrated experience working with teams.

- Experience creating business process models, and writing business requirements; analytical, logical, critical thinker, and mentor; understands relational theory and databases. Health TX EB Project operations subject matter expert preferred.

- Experience Preferred: Experience with government-sponsored healthcare programs and operations

- Strong ability to facilitate requirements gathering sessions with business subject matter experts; document and validate detailed requirements.

- Ability to conduct and manage systems and operations reviews and communicate process improvement recommendations.

- Ability to communicate effectively with all levels of the organization both technical and non-technical, front-line (CSRs, Data Entry specialists, etc.) staff, project leadership and systems (Developers, Scrum Master, System Analysts, Testers) staff.

- Ability to work independently and to interact successfully with project staff.

- Ability to execute many complex tasks simultaneously.

- Strong ability to analyze policy, systems (both backend and UIs) and available documentation to understand current process and develop comprehensive to-be proposed solutions.

Internal Requirements

- Quality and Customer Service 99% average or above for the last 3 months

- Adherence at least 97% average or above for the last 3 months

- Attendance: No more than 10 points accrued within the last 90 days

- Must have no disciplinary actions higher than a verbal warning in the last 3 months

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

56,000.00

Maximum Salary

$

70,000.00

Description & Requirements

This role offers hands-on experience in supporting our Business Development teams to identify and engage with potential partners. This role will focus on providing research and analyzing small businesses and technology partners, including SBIR (Small Business Innovation Research) awardees, to help Maximus expand its partnerships and innovative solutions in the federal space.

Additionally, the selected intern will gain knowledge of general business principles, corporate organizational structure and government process improvement. Throughout the summer, you will have the opportunity to meet, interact, and collaborate among various project teams, consultants, senior management, executives and peers. Guidance and training on operations standards and protocols will be provided by the Manager.

BENEFITS / COMPENSATION:

Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit, subject to the qualifications of their academic program.

PROGRAM DETAILS:

This position requires a commitment of 40 full-time hours per week, with availability during usual business hours (8AM-6PM ET), for the duration of a 10-week summer program: starting Tuesday, May 27th and ending Friday, August 8th, 2025

Essential Duties and Responsibilities:
- Conduct business analysis to support the Business Development department.
- Support process improvements and project deliverables.
- Research potential market trends.
- Assist in special projects in the Business Development department.
- Assist with ad-hoc reporting and other tasks.

Maintain and update partnership database, ensuring accurate records of potential and existing partner interactions.

Assist in preparing reports, presentations, and briefing materials for internal stakeholders.

Minimum Requirements

- Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
- Must have completed a minimum 2 years of coursework.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Excellent interpersonal communication, teamwork, and customer service skills.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.

Must be a current and rising senior currently enrolled in a 4 year college or university

Strong research and analytical skills with an interest in government contracting and small business development.

Excellent communication and writing skills, with the ability to summarize findings clearly and concisely.

Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ability to work with data.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

22.00

Maximum Salary

$

26.00

Business Analyst Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. - Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements - Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports - Create high-level briefings and communications materials for customers, management, and executive stakeholders - Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation - Evaluate program materials and develop innovative approaches for improvement - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation - Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content - Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements - Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation - Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues - Support a continuous improvement process by providing recommendations on improving products, services, and processes. - Manage client interaction and expectations regarding team efforts - Identify and coordinate cross-team dependencies and collaboration - Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications: - Must be a U.S. Citizen - Bachelor's Degree (Computer Science, or engineering) - Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance - 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes - Experience working with phase-based and Agile delivery methods - Experience with Jira or other Agile tools - Ability to clearly communicate technical concepts to both technical and non-technical users. - Must be able to work well both in a team environment and independently. - Must possess exceptional attention to detail - Excellent interpersonal and communication skills - Familiarity with government projects and policy/procedures teams - Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis - Experience in managing client requirements and small teams - Excellent analytical skills and business presentation skills Ideally, you will also have: - Experience supporting DHS HQ or other US Federal Agencies - Experience tracking and reporting project or program delivery progress and budget execution - Experience developing project briefs and reports for non-technical audiences - Knowledge of the federal acquisition lifecycle - Familiarity with Business Intelligence and Data Analytics - Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $102,890.67 - $139,637.34 a year

<div id="rcrtly-id-work-remote-top-pre" style="border-color: #A3D3F3; background-color: #D6EFFF; color: #0F81CC; padding: 15px; margin-bottom: 20px; border: 1px solid transparent; border-radius: 4px;">Note: This employer is open to candidates who want to work remote.</div>Put your Insurance Experience to work FROM HOME! AtWAHVE, we value significant insurance experience and want to revolutionize the way people think aboutphasing intoretirementby offering qualified candidates the opportunity to continue their career working from home. As we say retire from the office but not from work. Our unique platform provides you withrealwork/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise ina remote, long-term positionwhich includes company benefits! WHAT YOU'LL LOVE ABOUT WAHVE We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. WHAT WE ARE SEEKING We have assignments available to help ourinsurance carrier orMGAclients inOperations Business Analyst positions. Responsibilitiesmay include: <ul> <li>Liaise with various operational areas such as underwriting, accounting, compliance, audit, information technology, etc.</li> <li>Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.</li> <li>Become proficient managing multi-state, multi-line accounts throughout the policy life cycle which could include rating/pricing, quoting, and issuing policies as well as handling related account activity.</li> <li>Participate and understand the development of operational KPI's and service standards.</li> <li>Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.</li> <li>Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms preferred but not required.</li> <li>High demand for current knowledge of Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability. </li> </ul> TO BECOME A WORK-AT-HOME VINTAGE EXPERT, WE REQUIRE <ul> <li>25 years of full-time work experience</li> <li>10 recent years of insurance industry experience</li> </ul> BENEFITS OF BECOMING A WAHVE VINTAGE EXPERT <ul> <li>Health insurance based on eligibility.</li> <li>401(k) with a 4% match.</li> <li>Retire from the office but not from work.</li> <li>Eliminate the office stress and the commute.</li> <li>Choose the work you would like to do now.</li> <li>Customize your schedule full or part time. </li> <li>Utilize your years of insurance industry knowledge.</li> <li>Be part of ourdynamic yet virtualteam environment and connect with other experienced insurance professionals like yourself!</li> </ul> HOW TO GET STARTED ClickAPPLY NOWto complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly. WE LOOK FORWARD TO MEETING YOU!{}<div id="rcrtly-id-work-remote-top-post" style="border-color: #A3D3F3; background-color: #D6EFFF; color: #0F81CC; padding: 15px; margin-bottom: 20px; border: 1px solid transparent; border-radius: 4px;">Interested in working from home? This employer is open to candidates who want to work remote.</div> recblid beked32jiubfnqhxpvbj57vernwnov <img src='https://b.recruitology.com/beacon/view/beked32jiubfnqhxpvbj57vernwnov/'/>

Note: This employer is open to candidates who want to work remote.    Put your Insurance Experience to work FROM HOME!
At WAHVE , we value significant insurance experience and want to revolutionize the way people think about  phasing into  retirement  by offering qualified candidates the opportunity to continue their career working from home. As we say   retire from the office but not from work  . Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in  a remote, long-term positionwhich includes company benefits!
WHAT YOU'LL LOVE ABOUT WAHVE
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do.
WHAT WE ARE SEEKING
We have assignments available to help our insurance carrier orMGA clients in Operations Business Analyst positions. Responsibilities may include :
Liaise with various operational areas such as underwriting, accounting, compliance, audit, information technology, etc.
Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
Become proficient managing multi-state, multi-line accounts throughout the policy life cycle which could include rating/pricing, quoting, and issuing policies as well as handling related account activity.
Participate and understand the development of operational KPI's and service standards.
Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
Ability to analyze and interpret various bureaus (ISO, AAIS, and/or NCCI) and/or company proprietary rate, rules, and forms    preferred but not required  .
High demand for current knowledge of   Cyber, Technology Errors and Omissions, and/or Privacy/Security Liability.

TO BECOME A WORK-AT-HOME VINTAGE EXPERT, WE REQUIRE
25 years of full-time work experience
10 recent years of insurance industry experience
BENEFITS OF BECOMING A WAHVE VINTAGE EXPERT
Health insurance based on eligibility.
401(k) with a 4% match.
Retire from the office but not from work .
Eliminate the office stress and the commute.
Choose the work you would like to do now.
Customize your schedule  full or part time.

Utilize your years of insurance industry knowledge.
Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!
HOW TO GET STARTED
Click  APPLY NOW  to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.
WE LOOK FORWARD TO MEETING YOU!
{} Interested in working from home? This employer is open to candidates who want to work remote.
recblid beked32jiubfnqhxpvbj57vernwnov

Business Analyst Jobs in Albuquerque, NM

Business Analyst
April 11, 2025

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April 11, 2025

Business Analyst
April 5, 2025

Business Analyst Insurance Operations Remote
April 3, 2025

Business Analyst Insurance Operations Remote
March 25, 2025

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Business Analyst Jobs in Albuquerque, NM

Business AnalystApril 11, 2025

Business Analyst InternApril 11, 2025

Business AnalystApril 5, 2025

Business Analyst Insurance Operations RemoteApril 3, 2025

Business Analyst Insurance Operations RemoteMarch 25, 2025