Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Operations - Data & Analytics Manager

Job Summary

Equinix is looking for a Reporting Operations Domain Lead to direct the management of the Data and Analytics Operations function. The candidate will play a key role in driving productivity and efficiency of the operation side of our Data Center Service (DCS) business by devising continuous improvements with the processes and tools utilized. The ideal candidate must be a strong stakeholder manager and communicator, be control-orientated and have great attention to detail. The candidate must also have a passion for data, efficiency, and accuracy as well as proactive behavior in addressing issues and problems and assist in driving the strategy of the business through partnerships across the enterprise.

Responsibilities

Reporting Operations

Lead initiatives to provide data sets, services, and infrastructure to help our business stakeholders make sound, data-driven decisions
Partner with the wider DCS business, both internally and functionally to drive a unified approach to data requirements to assist in senior management decision making
Develop new reporting solutions and accelerators that help to deploy our Data Analytics services at scale ensuring subject matter understanding and application
Automate reports and dashboards out of Equinix's DataMart environment using Tableau
Continuously evaluate existing tools and processes to propose solutions to improve or simplify outcomes
Manage day-to-day operations of the DCS data reporting team including task prioritization, resource/equipment planning, and reporting
Manage, track and report team operational performance metrics to ensure that individual/team goals are met. Helps prioritize tasks that come to the team simultaneously.

Product Roadmap Ownership

Own the overall reporting development roadmap to evolve a cohesive set of product offerings that meet the needs of our broad user base, including New data replication and ingestion, prioritization and coordination with the DataMart Infrastructure unit, continuous enhancements of standardized reporting products, among others
Coordinate monthly and quarterly reporting activities across production, control, distribution, and business support including, Equinix's Quarterly Operating Review (QBR), DNA Insights Products, Orbis dashboards and self-service tools, and other reporting solutions

Stakeholder Management

Manage stakeholder expectations and communications within and beyond functional track
Know the business environment well enough to identify and proactively include the correct stakeholders to consult in driving key enrichment decisions
Interacts regularly with senior management level stakeholders, and demonstrates value realized in the reporting operations process

Certificates/Security Clearances/Other

Qualifications

Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
Clear thinking / problem solving: successfully led IT projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas
Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in an easy-to-understand manner; able to deliver message effectively verbally and in writing
Minimum 5 years of experience in managing a team
Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics preferred
Experience using Microsoft Excel and PowerPoint
Experience using BI and reporting tool such as PowerBI and Tableau

Additional Qualifications/Responsibilities

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