UNC Health Care Business Analyst Interview Questions + Guide in 2025

UNC Health Care is an inclusive organization dedicated to improving the health and well-being of the diverse communities it serves through its extensive network of over 40,000 employees.

As a Business Analyst at UNC Health Care, you will play a critical role in bridging the gap between business operations and IT solutions, ensuring that the organization meets its fiscal strategies and operational goals. This position involves participating in the planning and establishment of budgets, monitoring compliance with policies and procedures, and preparing financial analyses to support decision-making. A key responsibility is to design, develop, and implement effective accounting and business systems while also participating in system-wide initiatives aimed at improving operational efficiencies. Candidates should possess strong analytical skills, emotional intelligence, and the ability to communicate effectively with various stakeholders. Healthcare experience is preferred, particularly in understanding the unique operational needs of health services.

This guide will equip you with the insights necessary to navigate the interview process confidently and tailor your responses to align with the values and expectations of UNC Health Care.

The interview process for a Business Analyst position at UNC Health Care is structured to assess both technical and interpersonal skills, ensuring candidates align with the organization's mission and values. The process typically unfolds in several stages:

1. Initial Phone Screen

The first step is a phone interview with a recruiter or hiring manager. This conversation usually lasts about 30 minutes and focuses on your background, experience, and understanding of the role. Expect to discuss your resume, motivations for applying, and how your skills align with the needs of UNC Health Care. This is also an opportunity for you to ask questions about the company culture and the specifics of the role.

2. Behavioral Interview

Following the initial screen, candidates typically participate in a behavioral interview, often conducted by a panel. This round emphasizes the STAR (Situation, Task, Action, Result) method, where you will be asked to provide specific examples from your past experiences. Questions may revolve around your problem-solving abilities, teamwork, and how you handle challenges in a professional setting. Be prepared to discuss scenarios that demonstrate your analytical skills and emotional intelligence.

3. Technical Assessment

In some cases, candidates may be required to complete a technical assessment, which could involve tasks related to data analysis or financial modeling. This assessment is designed to evaluate your proficiency in relevant tools and methodologies that are critical for the role. Familiarity with business systems and analytical software may be tested, so ensure you are comfortable with the technical aspects of the position.

4. Final Interview

The final stage often includes a more in-depth interview with key stakeholders, such as department managers or team members. This round may involve a mix of behavioral and situational questions, as well as discussions about your potential contributions to ongoing projects. You might also be asked to present a case study or a relevant project to showcase your analytical thinking and presentation skills.

5. Reference Check

After the interviews, if you are a strong candidate, the hiring team will conduct reference checks to validate your experience and performance in previous roles. This step is crucial for ensuring that the candidate not only has the required skills but also fits well within the team dynamics.

As you prepare for your interview, consider the types of questions that may arise in each of these stages, particularly those that focus on your past experiences and how they relate to the responsibilities of a Business Analyst at UNC Health Care.

Here are some tips to help you excel in your interview.

Emphasize Emotional Intelligence

Given the emphasis on emotional intelligence during interviews, be prepared to discuss your experiences in this area. Reflect on specific instances where you demonstrated empathy, conflict resolution, or effective communication. Consider framing your responses using the STAR method (Situation, Task, Action, Result) to provide structured and impactful answers. This will not only showcase your emotional intelligence but also align with the company’s values of inclusivity and community well-being.

Prepare for Behavioral Questions

Expect a significant number of behavioral questions, particularly those that start with "Tell me about a time when..." or "Give an example of...". These questions are designed to assess your past experiences and how they relate to the role. Prepare specific examples that highlight your problem-solving skills, teamwork, and adaptability. Use the STAR method to ensure your answers are concise and relevant, demonstrating your ability to reflect on past experiences and learn from them.

Showcase Your Analytical Skills

As a Business Analyst, your analytical skills will be crucial. Be ready to discuss your experience with data analysis, budgeting, and financial forecasting. Prepare to explain how you have used data to drive decisions or improve processes in previous roles. If applicable, bring examples of reports or analyses you have created, as this can provide tangible evidence of your capabilities.

Understand the Company Culture

UNC Health Care values inclusivity and community service. Familiarize yourself with their mission and recent initiatives. Be prepared to discuss how your personal values align with the organization’s goals. This understanding will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of their team.

Be Ready for Panel Interviews

You may encounter panel interviews, which can be intimidating. Approach these with confidence by preparing to engage with multiple interviewers. Practice addressing different panel members directly, making eye contact, and ensuring that you respond to each person’s questions. This will help you build rapport and show that you can communicate effectively in a team setting.

Prepare for Case-Related Scenarios

Some interviews may include case-related scenario questions. These are designed to assess your critical thinking and problem-solving abilities. Practice analyzing hypothetical business situations and articulating your thought process clearly. Consider how you would approach a problem, the data you would need, and the potential solutions you might propose.

Reflect on Your Fit for the Role

During the interview, you may be asked why you want to work at UNC Health Care specifically. Reflect on what attracted you to this organization and how your skills and experiences make you a good fit. Be honest and articulate your enthusiasm for contributing to their mission of improving community health.

Follow Up Thoughtfully

After the interview, send a thoughtful thank-you note to express your appreciation for the opportunity to interview. Use this as a chance to reiterate your interest in the position and briefly mention any key points from the interview that you found particularly engaging. This will leave a positive impression and reinforce your enthusiasm for the role.

By following these tips, you will be well-prepared to navigate the interview process at UNC Health Care and demonstrate your qualifications for the Business Analyst role. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at UNC Health Care. The interview process will likely focus on your analytical skills, experience with financial analysis, and ability to work collaboratively within a team. Be prepared to discuss your past experiences in detail, particularly using the STAR (Situation, Task, Action, Result) method to structure your responses.

Experience and Background

1. Can you describe a time when you had to analyze a complex dataset to inform a business decision?

This question assesses your analytical skills and ability to derive insights from data.

How to Answer

Discuss the specific dataset you worked with, the analysis techniques you employed, and how your findings influenced a decision.

Example

“I analyzed patient admission data over a six-month period to identify trends in peak admission times. By using SQL to extract and manipulate the data, I discovered that admissions spiked on weekends. This insight led to a recommendation for adjusting staffing levels during those times, which improved patient care and reduced wait times.”

2. Tell us about a time you had to manage competing priorities.

This question evaluates your time management and prioritization skills.

How to Answer

Provide a specific example where you had multiple tasks to juggle, explaining how you prioritized them and the outcome.

Example

“In my previous role, I was tasked with preparing a financial report while also leading a project to implement a new accounting system. I prioritized the report due to its impending deadline, delegating some tasks related to the system implementation to my team. This approach ensured both projects were completed successfully and on time.”

Behavioral Questions

3. Describe a situation where you had to work with a difficult team member. How did you handle it?

This question gauges your interpersonal skills and conflict resolution abilities.

How to Answer

Share a specific instance, focusing on how you approached the situation and what the resolution was.

Example

“I once worked with a team member who was resistant to feedback. I scheduled a one-on-one meeting to discuss our project goals and listened to their concerns. By fostering open communication, we were able to align our objectives and improve our collaboration, ultimately enhancing the project outcome.”

4. Give an example of a time you missed a deadline. What did you learn from it?

This question looks for accountability and learning from mistakes.

How to Answer

Be honest about the situation, what led to the missed deadline, and how you adapted afterward.

Example

“I missed a deadline on a financial analysis report due to underestimating the time required for data collection. I learned the importance of setting realistic timelines and now always build in extra time for unforeseen delays, which has improved my project management skills.”

Technical Skills

5. How do you ensure compliance with financial regulations in your analyses?

This question tests your knowledge of regulatory standards and attention to detail.

How to Answer

Discuss your familiarity with relevant regulations and how you incorporate them into your work.

Example

“I stay updated on GAAP and other relevant regulations by attending workshops and reviewing industry publications. In my analyses, I ensure compliance by double-checking all financial data against these standards and documenting my processes for transparency.”

6. What tools or software do you use for data analysis and reporting?

This question assesses your technical proficiency.

How to Answer

Mention specific tools you are proficient in and how you use them in your work.

Example

“I primarily use SQL for data extraction and Excel for analysis and reporting. I also have experience with Tableau for visualizing data, which helps in presenting findings to stakeholders in an easily digestible format.”

Emotional Intelligence

7. Can you provide an example of how you demonstrated emotional intelligence in a professional setting?

This question evaluates your self-awareness and ability to empathize with others.

How to Answer

Share a specific instance where you recognized and responded to the emotions of others.

Example

“During a team project, I noticed a colleague was unusually quiet and seemed overwhelmed. I approached them to check in and offered assistance with their workload. This not only helped them feel supported but also strengthened our team dynamic.”

8. How do you handle stress and pressure in the workplace?

This question assesses your coping mechanisms and resilience.

How to Answer

Discuss your strategies for managing stress and maintaining productivity.

Example

“I handle stress by prioritizing my tasks and breaking them down into manageable steps. I also practice mindfulness techniques, such as deep breathing, to stay focused during high-pressure situations. This approach has helped me maintain clarity and effectiveness in my work.”