Sharecare Product Manager Interview Questions + Guide in 2025

Sharecare is a leading digital health company dedicated to unifying and managing individual health journeys through a comprehensive and data-driven virtual health platform.

The Product Manager role at Sharecare is pivotal in enhancing the suite of mental and behavioral digital therapeutics. As a Product Manager, you will lead the ongoing product discovery and optimization processes, manage and expand long-term roadmaps, and ensure the successful launch and engagement of new apps. Key responsibilities include collaborating with internal teams such as marketing, product design, and behavioral health to enhance user acquisition and retention, as well as acting as the "Product Owner" for software teams to execute product roadmaps effectively. A successful candidate will possess not only a robust background in product management but also the ability to communicate transparently, prioritize effectively, and demonstrate a deep understanding of user experience and data analysis.

Ideal traits for this role include curiosity, ownership, compassion, and evidence-based decision-making, aligning closely with Sharecare's commitment to supporting individuals through their health journeys. This guide will equip you with insights and strategies to present yourself as a strong candidate during your interview, helping you to articulate how your skills and experience align with Sharecare’s mission and values.

The interview process for a Product Manager at Sharecare is designed to assess both your technical capabilities and cultural fit within the organization. It typically consists of several stages, each focusing on different aspects of your experience and personality.

1. Initial Phone Screen

The process usually begins with a phone interview conducted by a recruiter. This initial screen is relatively straightforward and focuses on understanding your background, motivations, and how you align with Sharecare's values. Expect questions about your work style, experiences in product management, and your approach to teamwork and collaboration.

2. Hiring Manager Interview

Following the initial screen, candidates typically have a video call with the hiring manager. This conversation dives deeper into your product management experience, particularly in the context of behavioral health or digital therapeutics. The hiring manager will be interested in your past successes, your understanding of user experience, and how you prioritize product features. This stage is also an opportunity for you to demonstrate your curiosity and ownership in product development.

3. Multi-Stakeholder Interviews

The next phase often involves interviews with multiple stakeholders, which may include team members from marketing, development, and customer support. These interviews are designed to evaluate your ability to communicate effectively across different departments and your experience in managing cross-functional teams. You may be asked to discuss specific projects where you coordinated with various teams to achieve a common goal.

4. Final Interview

In some cases, candidates may have a final interview with senior leadership or even the CEO. This stage is less common but serves to ensure that you align with the company's long-term vision and culture. Expect to discuss your strategic thinking, how you handle challenges, and your vision for the future of product management at Sharecare.

Throughout the process, Sharecare places a strong emphasis on cultural fit, so be prepared to showcase your personality and how it aligns with their mission of improving health outcomes.

Now that you have an understanding of the interview process, let’s explore the types of questions you might encounter during your interviews.

Here are some tips to help you excel in your interview.

Emphasize Cultural Fit

Sharecare places a strong emphasis on cultural alignment, so be prepared to showcase your personality and how it aligns with the company's values. During your interview, let your authentic self shine through. Share personal anecdotes that highlight your work style, collaboration, and how you embody the principles of compassion and transparency that are central to Sharecare's mission.

Prepare for Behavioral Questions

Expect a focus on behavioral questions that assess your soft skills and interpersonal abilities. Be ready to discuss your experiences in team settings, how you handle conflicts, and your approach to empathy in the workplace. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey not just what you did, but how you felt and what you learned from those experiences.

Showcase Your Product Management Experience

As a Product Manager, your ability to lead product discovery and optimization is crucial. Be prepared to discuss specific examples of products you've managed, the challenges you faced, and how you drove engagement and user satisfaction. Highlight your experience in launching consumer-facing products and your understanding of user experience and design principles.

Highlight Data-Driven Decision Making

Sharecare values evidence-based decision-making, so be ready to discuss how you utilize data to inform your product strategies. Talk about your experience with data analysis tools, your approach to gathering user feedback, and how you translate that data into actionable insights. If you have experience with SQL or other data analysis tools, be sure to mention it.

Communicate Clearly and Effectively

Given the collaborative nature of the role, effective communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you keep stakeholders informed and how you manage cross-functional teams. Demonstrating your ability to radiate information and maintain transparency will resonate well with the interviewers.

Be Ready for Multiple Interview Rounds

The interview process may involve multiple stakeholders, so be prepared for a thorough evaluation. Each interviewer may focus on different aspects of your experience and fit, so stay consistent in your messaging while tailoring your responses to their specific interests. Approach each round with enthusiasm and a willingness to engage in meaningful discussions.

Show Curiosity and Ownership

Demonstrate your curiosity about the role and the company. Ask insightful questions that reflect your understanding of Sharecare's mission and the behavioral health landscape. Additionally, convey your sense of ownership in past projects, illustrating how you proactively solved problems and drove initiatives forward.

Follow Up Thoughtfully

After your interview, consider sending a thoughtful follow-up email to express your appreciation for the opportunity to interview. Reiterate your enthusiasm for the role and briefly mention a key point from your conversation that reinforces your fit for the position. This not only shows your professionalism but also keeps you top of mind for the interviewers.

By focusing on these areas, you can present yourself as a well-rounded candidate who not only possesses the necessary skills but also aligns with Sharecare's values and culture. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Sharecare. The interview process will likely focus on your ability to manage product development, engage with stakeholders, and demonstrate a strong understanding of user experience and data-driven decision-making. Be prepared to showcase your personality and how it aligns with the company culture, as this is a significant aspect of the evaluation.

Product Management

1. What does being a Product Manager mean to you?

Understanding the core responsibilities and mindset of a Product Manager is crucial.

How to Answer

Discuss your perspective on the role, emphasizing the balance between user needs, business goals, and team collaboration.

Example

“To me, being a Product Manager means being the bridge between various stakeholders, ensuring that user needs are met while aligning with business objectives. It’s about prioritizing features based on data and feedback, and leading the team to deliver impactful solutions.”

2. Describe a time when you had to manage conflicting priorities.

This question assesses your prioritization skills and ability to navigate challenges.

How to Answer

Share a specific example where you successfully balanced multiple projects or stakeholder demands, highlighting your decision-making process.

Example

“In my previous role, I was managing two major product launches simultaneously. I prioritized tasks by assessing the impact on user experience and business goals, and communicated transparently with stakeholders to set realistic expectations. This approach allowed us to meet deadlines without compromising quality.”

3. How do you approach product discovery and optimization?

This question evaluates your methodology in improving products.

How to Answer

Explain your process for gathering user feedback, analyzing data, and iterating on product features.

Example

“I start product discovery by conducting user interviews and analyzing usage data to identify pain points. I then collaborate with cross-functional teams to brainstorm solutions, followed by A/B testing to validate our hypotheses before rolling out changes.”

4. Can you give an example of a successful product launch you managed?

This question seeks to understand your experience and success in product management.

How to Answer

Detail the steps you took to launch the product, including planning, execution, and results.

Example

“I led the launch of a mental health app that increased user engagement by 30%. I coordinated with marketing for a targeted campaign, worked with design to enhance user experience, and utilized analytics to track performance post-launch, allowing us to make data-driven adjustments quickly.”

5. How do you ensure effective communication across teams?

Communication is key in product management, and this question assesses your strategies.

How to Answer

Discuss your methods for keeping teams informed and aligned on project goals.

Example

“I implement regular check-ins and use project management tools to keep everyone updated on progress. I also encourage open dialogue and feedback, ensuring that all team members feel included in the decision-making process.”

User Experience and Design

1. How do you incorporate user feedback into your product development process?

This question focuses on your user-centered approach.

How to Answer

Explain how you gather and analyze user feedback to inform product decisions.

Example

“I prioritize user feedback by conducting surveys and usability tests. I analyze the data to identify trends and pain points, which I then present to the team to guide our development priorities and ensure we’re meeting user needs effectively.”

2. What role does data play in your decision-making process?

This question assesses your analytical skills and reliance on data.

How to Answer

Discuss how you use data to inform product strategies and decisions.

Example

“Data is central to my decision-making process. I rely on metrics such as user engagement and retention rates to evaluate product performance. This evidence-based approach allows me to make informed decisions that align with user needs and business objectives.”

3. Describe a time when you had to advocate for a user-centered design.

This question evaluates your commitment to user experience.

How to Answer

Share an example where you successfully influenced stakeholders to prioritize user experience.

Example

“I once advocated for a redesign of a feature that users found confusing. I presented user feedback and analytics showing a drop in engagement. By demonstrating the potential impact on user satisfaction and retention, I secured buy-in from stakeholders to prioritize the redesign.”

4. How do you balance user needs with business goals?

This question examines your ability to find a middle ground.

How to Answer

Discuss your approach to aligning user experience with business objectives.

Example

“I believe in a collaborative approach where user needs and business goals are both considered. I use data to identify features that enhance user experience while also driving revenue, ensuring that our product strategy supports both aspects effectively.”

5. What techniques do you use to measure product success?

This question assesses your understanding of product metrics.

How to Answer

Explain the key performance indicators (KPIs) you track and why they matter.

Example

“I measure product success through KPIs such as user engagement, retention rates, and customer satisfaction scores. These metrics provide insights into how well the product meets user needs and helps identify areas for improvement.”