Rakuten Rewards Interview Guide

Rakuten Rewards is a key player in the global e-commerce landscape, part of Rakuten International, which boasts a diverse portfolio of seven businesses and a dedicated workforce of over 4,000 employees. Founded in 1999, Rakuten has built a reputation for innovation across various sectors, including digital content, advertising, and communications, and is proud to serve more than 1 billion members worldwide. At the heart of its offerings is Rakuten Rewards, which enriches the shopping experience by delivering cash back, exclusive deals, and rewards from a vast network of over 3,500 merchants, having returned nearly $2 billion to 15 million members. The company also includes notable platforms such as ShopStyle, a premier fashion discovery tool, and Cartera Commerce, a leading rewards program for airlines and banks. Rakuten is driven by a commitment to customer satisfaction, teamwork, and a culture of continuous improvement, making it an exciting and dynamic place to work.