One Medical Product Manager Interview Questions + Guide in 2025

One Medical is a transformative primary care provider dedicated to making quality healthcare more affordable, accessible, and enjoyable.

The Product Manager role at One Medical focuses on driving growth through the integration and onboarding of patients into their electronic health record (EHR) system, 1Life. This position requires a strong emphasis on collaboration across product teams, as well as exceptional communication skills to influence without direct authority. Key responsibilities include defining project scopes, managing roadmaps, and executing high-priority projects that support organizational growth initiatives. A successful candidate will have experience in healthcare technology, a data-driven approach to product development, and a proven track record of leading cross-functional teams to deliver impactful solutions.

This guide aims to equip you with insights and strategies to excel in your interview, helping you articulate your qualifications and demonstrate alignment with One Medical's mission and values.

The interview process for a Product Manager role at One Medical is designed to assess both technical and interpersonal skills, ensuring candidates are well-suited for the collaborative and dynamic environment of the company. The process typically unfolds in several structured stages:

1. Initial Screening

The process begins with a phone screening conducted by a recruiter. This initial conversation lasts about 30 minutes and focuses on your background, experience, and motivation for applying to One Medical. The recruiter will also provide insights into the company culture and the specifics of the Product Manager role, ensuring you have a clear understanding of what to expect moving forward.

2. Technical Interview

Following the initial screening, candidates will participate in a technical interview, which may be conducted via video call. This interview typically lasts around 45 minutes and involves discussions about your previous projects, particularly those that demonstrate your ability to manage product development in a healthcare context. You may be asked to explain your approach to data-driven decision-making, A/B testing, and how you have successfully led cross-functional teams in the past.

3. Case Study Presentation

Candidates are often required to prepare a case study relevant to the role. This step allows you to showcase your problem-solving skills and your ability to think strategically about product management. You will present your case study to a panel that may include product managers, UX researchers, and other stakeholders. This presentation is an opportunity to demonstrate your analytical skills, creativity, and understanding of user needs.

4. Onsite Interviews

The final stage typically consists of a series of onsite interviews, which can last several hours. During this phase, you will meet with various team members, including senior leadership and cross-functional partners. These interviews will cover behavioral questions, situational responses, and deeper dives into your past experiences. Expect to discuss how you handle ambiguity, lead through influence, and drive product growth initiatives. You may also be asked to complete a writing assignment or provide documentation samples to assess your communication skills.

Throughout the interview process, One Medical emphasizes a supportive and transparent environment, providing candidates with ample preparation materials and feedback.

As you prepare for your interviews, consider the types of questions that may arise, particularly those that focus on your experience with product metrics, algorithms, and analytics.

Here are some tips to help you excel in your interview.

Understand the Company’s Mission and Culture

One Medical is on a mission to transform healthcare, making it more affordable and accessible. Familiarize yourself with their values and recent developments, especially their integration with Amazon. This knowledge will not only help you align your answers with their goals but also demonstrate your genuine interest in the company. Be prepared to discuss how your personal values align with their mission to improve the healthcare experience for patients and providers alike.

Prepare for a Structured Interview Process

The interview process at One Medical can be lengthy and involves multiple rounds, including phone screens, case studies, and interviews with various team members. Expect to discuss your background in detail and be ready to explain your experiences in a structured manner. Practice articulating your past projects, focusing on your role, the challenges faced, and the outcomes achieved. This will help you convey your experience effectively and show your ability to communicate clearly.

Emphasize Collaboration and Communication Skills

Given the collaborative nature of the Product Manager role, highlight your experience working with cross-functional teams. Be prepared to discuss specific instances where you led initiatives or influenced stakeholders without direct authority. One Medical values strong communication skills, so practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing teamwork and leadership experiences.

Showcase Your Data-Driven Approach

As a Product Manager, you will need to demonstrate comfort with data and analytics. Be ready to discuss how you have used data to inform product decisions, drive growth, or improve user experiences. Familiarize yourself with A/B testing methodologies and be prepared to discuss any relevant experiences you have had with experimentation and user research. This will show your ability to leverage data in a meaningful way to support product development.

Prepare for Behavioral and Technical Questions

Expect a mix of behavioral and technical questions during your interviews. While behavioral questions will assess your soft skills and cultural fit, technical questions may focus on your understanding of product management processes and healthcare technology. Review common product management frameworks and be ready to discuss how you would approach specific challenges related to integrating EHR systems or improving user onboarding processes.

Be Ready for Role Play and Case Studies

Some interviews may include role-playing scenarios or case studies to assess your problem-solving skills and ability to think on your feet. Practice responding to hypothetical situations related to patient enrollment or product growth strategies. This will help you demonstrate your critical thinking and adaptability, which are essential for success in this role.

Follow Up with Thoughtful Questions

At the end of your interviews, take the opportunity to ask insightful questions about the team dynamics, product vision, and future growth initiatives at One Medical. This not only shows your interest in the role but also allows you to gauge if the company culture and values align with your own. Thoughtful questions can leave a lasting impression on your interviewers.

By following these tips and preparing thoroughly, you will position yourself as a strong candidate for the Product Manager role at One Medical. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at One Medical. The interview process will likely focus on your experience in product management, particularly in healthcare, as well as your ability to drive growth and manage cross-functional teams. Be prepared to discuss your past projects, your approach to problem-solving, and how you leverage data to inform your decisions.

Product Management Experience

1. Describe a project where you had to manage multiple stakeholders. How did you ensure alignment?

This question assesses your ability to navigate complex team dynamics and ensure everyone is on the same page.

How to Answer

Discuss a specific project where you had to balance the needs and expectations of various stakeholders. Highlight your communication strategies and how you facilitated discussions to reach consensus.

Example

“In my previous role, I led a project to integrate a new EHR system. I organized regular check-ins with stakeholders from clinical, operational, and technical teams to gather feedback and address concerns. By creating a shared project timeline and using collaborative tools, we maintained alignment and successfully launched the system on schedule.”

2. Can you give an example of a time you used data to drive a product decision?

This question evaluates your analytical skills and your ability to make data-driven decisions.

How to Answer

Provide a specific instance where data analysis influenced your product strategy. Explain the metrics you used and the outcome of your decision.

Example

“During a product launch, I noticed through user analytics that our onboarding process had a high drop-off rate. I conducted A/B testing on different onboarding flows and found that simplifying the initial steps increased user retention by 30%. This data-driven approach allowed us to refine our strategy effectively.”

3. How do you prioritize features in your product roadmap?

This question gauges your prioritization skills and understanding of product management frameworks.

How to Answer

Discuss your approach to prioritization, including any frameworks you use (e.g., RICE, MoSCoW). Emphasize how you balance user needs, business goals, and technical feasibility.

Example

“I prioritize features using the RICE framework, which considers Reach, Impact, Confidence, and Effort. For instance, when deciding on features for our mobile app, I assessed user feedback and market trends to identify high-impact features that aligned with our business goals, ensuring we focused on what would deliver the most value.”

Technical Knowledge

4. What experience do you have with A/B testing and experimentation?

This question tests your familiarity with experimentation methodologies, which are crucial for product growth.

How to Answer

Share your experience with A/B testing, including how you designed experiments and analyzed results.

Example

“I have led several A/B testing initiatives to optimize user engagement. For example, I tested two different email marketing strategies to see which generated more sign-ups. By analyzing the conversion rates, I was able to identify the more effective approach, which we then implemented across our campaigns.”

5. Describe a time when you had to pivot a product strategy. What led to that decision?

This question assesses your adaptability and decision-making skills in response to changing circumstances.

How to Answer

Provide a specific example of a situation where you had to change course. Explain the factors that influenced your decision and the outcome.

Example

“While working on a telehealth platform, we received feedback indicating that users found the interface confusing. Based on this input, I pivoted our strategy to focus on user experience improvements rather than adding new features. This decision led to a 40% increase in user satisfaction ratings after the redesign.”

Communication and Leadership

6. How do you handle conflicts within your team?

This question evaluates your conflict resolution skills and ability to maintain team cohesion.

How to Answer

Discuss your approach to conflict resolution, emphasizing communication and collaboration.

Example

“When conflicts arise, I encourage open dialogue among team members to understand different perspectives. For instance, during a disagreement about project priorities, I facilitated a meeting where everyone could voice their concerns. This approach helped us reach a compromise that satisfied all parties and kept the project on track.”

7. Why do you want to work at One Medical?

This question assesses your motivation and alignment with the company’s mission.

How to Answer

Express your enthusiasm for One Medical’s mission and how your values align with their goals.

Example

“I am passionate about transforming healthcare to make it more accessible and enjoyable for patients. One Medical’s commitment to innovative care solutions resonates with my professional values, and I am excited about the opportunity to contribute to such meaningful work.”