Mural Business Intelligence Interview Questions + Guide in 2025

Mural is a leading innovator in visual collaboration, dedicated to inspiring teams to connect and innovate through purposeful collaboration.

As a Business Intelligence Analyst at Mural, you will be pivotal in shaping the measurement framework and ensuring that data-driven decision-making is at the forefront of the company's strategic initiatives. Your responsibilities will include developing and maintaining key performance indicator (KPI) definitions, designing self-service reporting packs in Tableau, and collaborating with various stakeholders to convert raw data into actionable insights. This role requires a strong mastery of SQL, experience with ETL processes using tools like DBT and Airflow, and the ability to conduct data quality checks to maintain data integrity.

A great fit for this position will not only possess technical expertise but also demonstrate strong problem-solving skills, effective communication abilities, and an autonomous, self-driven work ethic. Mural values collaboration, inclusivity, and a data-driven culture, making it essential for candidates to thrive in an environment where they can navigate ambiguity and work closely with senior leadership to fulfill business objectives.

This guide will help you prepare for your job interview by equipping you with insights into the role's expectations and the skills that are most valuable to Mural.

The interview process for a Business Intelligence role at Mural is structured to assess both technical skills and cultural fit within the organization. It typically consists of several stages, allowing candidates to showcase their expertise while also getting a feel for the team dynamics.

1. Initial Screening

The process begins with an initial screening call with a recruiter. This conversation is designed to gauge your interest in the role and the company, as well as to discuss your background and experience. The recruiter will provide insights into Mural's culture and the expectations for the Business Intelligence position, ensuring you have a clear understanding of the role.

2. Technical Assessment

Following the initial screening, candidates usually participate in a technical assessment. This may involve a conversation with a technical lead or a data analyst, focusing on your proficiency in SQL and other relevant tools. Expect to engage in discussions about your past projects, data modeling, and how you approach data analysis. Some candidates have reported a virtual whiteboarding session or a coding challenge to evaluate your technical skills in a practical context.

3. Team Interviews

Candidates typically meet with multiple team members in a series of interviews. These sessions are often collaborative and aim to assess how well you would fit within the team. You may be asked to present a case study or a project you’ve worked on, demonstrating your ability to communicate complex data insights effectively. Questions may revolve around your experience with KPI generation, dashboard development, and how you’ve enabled non-technical stakeholders to utilize self-service reporting tools.

4. Final Interview

The final stage usually involves a conversation with senior leadership or the hiring manager. This interview is an opportunity for you to discuss your vision for the role and how you can contribute to Mural's mission. Expect to answer questions about your problem-solving approach, your experience with data integrity, and how you would handle ambiguity in business requirements. This stage is crucial for assessing your alignment with Mural's values and culture.

5. Offer and Negotiation

If you successfully navigate the previous stages, you may receive an offer. The recruiter will discuss compensation, benefits, and any other relevant details. Be prepared to negotiate based on your experience and the market standards for similar roles.

As you prepare for your interviews, consider the types of questions that may arise in each stage, particularly those that focus on your technical skills and collaborative experiences.

Here are some tips to help you excel in your interview.

Understand Mural's Culture and Values

Mural emphasizes collaboration, innovation, and inclusivity. Familiarize yourself with their mission to inspire teams and the importance they place on visual collaboration. During the interview, reflect these values in your responses. Share examples of how you have fostered collaboration in your previous roles and how you can contribute to Mural's mission. This alignment will demonstrate that you are not just a fit for the role, but also for the company culture.

Prepare for Technical Proficiency

Given the emphasis on SQL and data analytics in the role, ensure you are well-versed in SQL queries, data modeling, and reporting tools like Tableau. Be ready to discuss your experience with ETL processes and how you have used these tools to drive business insights. Consider preparing a few examples of complex SQL queries you have written or data models you have built, as these will likely come up in technical discussions.

Showcase Your Problem-Solving Skills

Mural values strong problem-solving abilities, especially in navigating ambiguity. Prepare to discuss specific instances where you identified a problem, analyzed data, and implemented a solution that had a measurable impact. Use the STAR (Situation, Task, Action, Result) method to structure your responses, ensuring you clearly articulate your thought process and the outcomes of your actions.

Communicate Effectively with Stakeholders

As a Business Intelligence Analyst, you will need to collaborate with various stakeholders. Highlight your communication skills by discussing how you have successfully translated complex data insights into actionable recommendations for non-technical audiences. Be prepared to provide examples of how you have trained or supported end-users in utilizing reporting tools, as this will demonstrate your ability to empower others through data.

Be Ready for a Lengthy Process

Candidates have noted that the interview process at Mural can be lengthy, often involving multiple stages and interviews with various team members. Stay patient and proactive throughout the process. If you experience delays, consider following up politely to express your continued interest. This will not only keep you informed but also show your enthusiasm for the role.

Prepare for Behavioral Questions

Expect behavioral questions that assess your experience and fit for the role. Reflect on your past experiences and be ready to discuss your strengths and weaknesses, as well as how you handle competing priorities. Use specific examples to illustrate your points, and don’t shy away from discussing challenges you’ve faced and how you overcame them.

Embrace the Opportunity to Ask Questions

Interviews are a two-way street. Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, the tools they use, and how success is measured in the Business Intelligence team. This not only shows your engagement but also helps you assess if Mural is the right fit for you.

By following these tips, you will be well-prepared to navigate the interview process at Mural and showcase your qualifications for the Business Intelligence role. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Intelligence interview at Mural. The interview process will likely focus on your technical skills, experience with data analysis, and ability to communicate insights effectively. Be prepared to discuss your past experiences, particularly in relation to SQL, data visualization, and collaboration with stakeholders.

Technical Skills

1. Can you describe your experience with SQL and how you have used it in your previous roles?

Your proficiency in SQL is crucial for this role, so be ready to discuss specific projects where you utilized SQL to extract and analyze data.

How to Answer

Highlight your hands-on experience with SQL, mentioning specific queries or functions you have used to solve business problems.

Example

“In my previous role, I used SQL extensively to create complex queries that extracted data from multiple tables. For instance, I developed a query that combined sales and customer data to identify trends in purchasing behavior, which helped the marketing team tailor their campaigns effectively.”

2. How do you ensure data accuracy and integrity in your reports?

Data quality is essential for making informed business decisions, so they will want to know your approach to maintaining data integrity.

How to Answer

Discuss the methods you use for data validation and quality checks, as well as any tools or processes you implement to ensure accuracy.

Example

“I conduct regular data quality checks by cross-referencing data from different sources and implementing automated scripts that alert me to any anomalies. Additionally, I maintain documentation of data sources and transformations to ensure transparency and reproducibility.”

3. Describe a time when you built a dashboard in Tableau. What was the goal, and what insights did it provide?

Your ability to create effective visualizations is key, so be prepared to share a specific example.

How to Answer

Explain the context of the dashboard, the metrics you included, and how it impacted decision-making.

Example

“I built a Tableau dashboard to track key performance indicators for our sales team. The dashboard visualized sales trends over time and highlighted underperforming regions. This allowed the sales leadership to adjust their strategies and ultimately led to a 15% increase in sales in those areas.”

4. How do you approach collaborating with non-technical stakeholders to gather reporting requirements?

Collaboration is vital in this role, so they will want to know how you communicate with different teams.

How to Answer

Share your strategies for understanding stakeholder needs and translating them into actionable data requirements.

Example

“I usually start by conducting one-on-one meetings with stakeholders to understand their goals and challenges. I ask open-ended questions to gather insights and then summarize their requirements in a way that aligns with our data capabilities, ensuring everyone is on the same page.”

Problem-Solving and Process Improvement

5. Can you give an example of a process improvement you implemented in your previous role?

They will be interested in your ability to identify inefficiencies and improve workflows.

How to Answer

Describe a specific situation where you recognized a problem and the steps you took to resolve it.

Example

“I noticed that our reporting process was taking too long due to manual data entry. I proposed and implemented an automated ETL process using DBT, which reduced the reporting time by 50% and allowed the team to focus on analysis rather than data collection.”

6. How do you handle ambiguity when deriving business requirements from stakeholders?

Your ability to navigate uncertainty is important, so be prepared to discuss your approach.

How to Answer

Explain how you gather information and clarify requirements when faced with vague requests.

Example

“When faced with ambiguity, I ask clarifying questions to narrow down the specifics of what the stakeholder needs. I also provide them with examples of similar reports or dashboards to guide the conversation and ensure we’re aligned on expectations.”

Communication and Leadership

7. Describe a time when you had to present data insights to senior leadership. What was the outcome?

Your communication skills will be assessed, especially in high-stakes situations.

How to Answer

Share the context of the presentation, the insights you provided, and how they were received.

Example

“I presented a comprehensive analysis of customer engagement metrics to the executive team, highlighting key trends and actionable recommendations. The insights led to a strategic shift in our marketing approach, which resulted in a 20% increase in customer retention over the next quarter.”

8. How do you prioritize competing projects and deadlines?

Your ability to manage multiple tasks effectively is crucial in a fast-paced environment.

How to Answer

Discuss your methods for prioritization and time management.

Example

“I use a combination of project management tools and regular check-ins with my team to prioritize tasks based on urgency and impact. I also set clear deadlines and communicate openly with stakeholders to manage expectations and ensure alignment on priorities.”