MultiPlan Business Analyst Interview Questions + Guide in 2025

MultiPlan is a leading healthcare technology company dedicated to bending the cost curve in healthcare through innovative solutions and exceptional service to its stakeholders.

As a Business Analyst at MultiPlan, you will play a pivotal role in bridging the gap between business needs and technical solutions. Your key responsibilities will include conducting meetings with stakeholders to elicit, analyze, and document business requirements. You will work collaboratively with project teams to ensure that solutions developed align with customer needs while minimizing requirement defects. This position requires strong organizational skills to manage multiple priorities and maintain effective relationships across various levels of the organization, including developers and project managers. A solid understanding of the healthcare industry, specifically related to claims processing workflows, is essential, along with familiarity with Agile methodologies. Your ability to communicate effectively, prioritize tasks, and demonstrate commitment to MultiPlan's core values of accountability, diversity, and innovation will contribute significantly to your success in this role.

This guide aims to equip you with a deeper understanding of the expectations for a Business Analyst at MultiPlan and prepare you for the types of questions you may encounter during the interview process.

The interview process for a Business Analyst position at MultiPlan is structured to assess both technical and interpersonal skills, ensuring candidates align with the company's mission and values. The process typically unfolds in several stages:

1. Initial Recruiter Call

The first step is a phone interview with a recruiter, lasting about 30 minutes. This conversation focuses on your background, motivations for applying to MultiPlan, and an overview of the role. The recruiter will gauge your fit for the company culture and discuss your relevant experiences, particularly in the healthcare sector.

2. Hiring Manager Interview

Following the initial call, candidates will have a one-on-one interview with the hiring manager. This session dives deeper into your technical skills, particularly your experience with business analysis, project management methodologies, and your understanding of healthcare workflows. Expect to discuss specific projects you've worked on and how you managed stakeholder relationships.

3. Technical Interview

The next round typically involves a technical interview, which may be conducted by a senior team member or a technical lead. This interview assesses your analytical skills and familiarity with tools like SQL and Python. You may be asked to solve case studies or present your approach to data analysis and project management scenarios.

4. Panel Interview

Candidates who progress to this stage will participate in a panel interview with members of the data science and business analysis teams. This round focuses on behavioral questions, situational responses, and your ability to collaborate across departments. You may also be asked to present a business case or a project you've previously managed, demonstrating your problem-solving and communication skills.

5. Final Interview with Senior Leadership

The final round often includes a discussion with senior leadership, such as a Vice President or Director. This interview is more strategic, focusing on your long-term vision, alignment with MultiPlan's goals, and how you can contribute to the company's mission of bending the cost curve in healthcare. Expect questions about your leadership style and how you handle complex projects.

Throughout the process, candidates should be prepared to discuss their previous work experiences in detail, particularly in relation to healthcare and business analysis.

Next, let's explore the types of questions you might encounter during these interviews.

Here are some tips to help you excel in your interview.

Understand the Company Culture

Multiplan emphasizes a culture of innovation, accountability, and diversity. Familiarize yourself with their mission to "bend the cost curve in healthcare" and how your role as a Business Analyst can contribute to this goal. Be prepared to discuss how your values align with the company's core principles and how you can foster a collaborative environment.

Prepare for Behavioral Questions

Expect a variety of behavioral questions that assess your problem-solving abilities and interpersonal skills. Use the STAR (Situation, Task, Action, Result) method to structure your responses. Highlight experiences where you successfully managed stakeholder relationships, navigated complex requirements, or led a project to completion. Given the emphasis on teamwork, be ready to discuss how you collaborate with cross-functional teams.

Showcase Your Technical Skills

While the role may not be heavily technical, having a solid understanding of SQL and data analysis is crucial. Be prepared to discuss your experience with data manipulation and how you have used SQL in past projects. If you have experience with Python or data visualization tools like Tableau, mention these as well, as they can set you apart from other candidates.

Be Ready for Case Studies

You may encounter case study questions that require you to analyze a business scenario and propose a solution. Practice structuring your thoughts quickly and articulating your reasoning clearly. Focus on how you would gather requirements, assess stakeholder needs, and develop a solution that aligns with business objectives.

Communicate Clearly and Effectively

Given the importance of communication in this role, practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in a way that is understandable to non-technical stakeholders. This will demonstrate your ability to bridge the gap between technical teams and business units.

Ask Insightful Questions

Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about the team dynamics, the types of projects you would be working on, and how success is measured in the Business Analyst role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Follow Up Professionally

After the interview, send a thank-you email to express your appreciation for the opportunity to interview. Reiterate your interest in the position and briefly mention how your skills align with the company's goals. This small gesture can leave a positive impression and keep you top of mind as they make their decision.

By following these tips, you can present yourself as a well-prepared and enthusiastic candidate who is ready to contribute to Multiplan's mission. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at MultiPlan. The interview process will likely focus on your ability to gather and analyze business requirements, manage stakeholder relationships, and demonstrate your understanding of the healthcare industry. Be prepared to discuss your previous experiences, technical skills, and how you can contribute to the company's mission of bending the cost curve in healthcare.

Experience and Background

1. Why do you want to work at MultiPlan?

This question assesses your motivation and alignment with the company's mission and values.

How to Answer

Express your enthusiasm for the healthcare industry and how MultiPlan's goals resonate with your professional aspirations. Highlight any specific aspects of the company that attract you.

Example

"I am passionate about improving healthcare accessibility and efficiency, and I admire MultiPlan's commitment to bending the cost curve. I believe my skills in business analysis can contribute to innovative solutions that enhance patient care and reduce costs."

2. Tell us about your previous position.

This question allows you to showcase your relevant experience and skills.

How to Answer

Provide a brief overview of your previous role, focusing on your responsibilities, achievements, and how they relate to the Business Analyst position at MultiPlan.

Example

"In my previous role as a Business Analyst at XYZ Corp, I collaborated with cross-functional teams to gather requirements for a healthcare software project. I successfully managed stakeholder expectations and delivered solutions that improved operational efficiency by 20%."

3. How was your attendance in your last job?

This question aims to gauge your reliability and commitment.

How to Answer

Be honest and straightforward. If you had good attendance, mention it. If there were issues, briefly explain and focus on what you learned.

Example

"I maintained a strong attendance record in my last job, as I believe consistency is key to building trust with my team and stakeholders."

Technical Skills

4. What is your experience with SQL?

This question assesses your technical proficiency, particularly in data manipulation and analysis.

How to Answer

Discuss your experience with SQL, including specific tasks you have performed, such as data extraction, transformation, and reporting.

Example

"I have over three years of experience using SQL for data analysis. I regularly wrote complex queries to extract insights from large datasets, which helped inform business decisions and improve project outcomes."

5. Can you explain what a business requirement document (BRD) is?

This question tests your understanding of key documentation in business analysis.

How to Answer

Define a BRD and explain its purpose in the project lifecycle, emphasizing its importance in aligning stakeholder expectations.

Example

"A Business Requirement Document (BRD) outlines the needs and expectations of stakeholders for a project. It serves as a reference point throughout the project lifecycle to ensure that the final deliverables meet the agreed-upon requirements."

Behavioral Questions

6. Describe a time you had to manage conflicting priorities.

This question evaluates your ability to handle pressure and prioritize tasks effectively.

How to Answer

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you successfully managed competing demands.

Example

"In my last role, I was tasked with two major projects with overlapping deadlines. I prioritized by assessing the impact of each project on the business and communicated with stakeholders to negotiate timelines. As a result, I delivered both projects on time without compromising quality."

7. How do you handle difficult stakeholders?

This question assesses your interpersonal skills and conflict resolution abilities.

How to Answer

Discuss your approach to understanding stakeholder concerns and finding common ground to facilitate collaboration.

Example

"I approach difficult stakeholders by actively listening to their concerns and validating their feelings. I then work to find a compromise that aligns with project goals while addressing their needs, which has often led to improved relationships and project success."

Industry Knowledge

8. What do you know about HIPAA regulations?

This question tests your knowledge of compliance in the healthcare industry.

How to Answer

Briefly explain HIPAA's purpose and its significance in protecting patient information.

Example

"HIPAA, the Health Insurance Portability and Accountability Act, establishes standards for protecting sensitive patient information. Understanding and complying with HIPAA is crucial in my role as a Business Analyst to ensure that all solutions respect patient privacy and data security."

9. Explain what a copay is.

This question assesses your familiarity with healthcare terminology.

How to Answer

Define copay and its role in healthcare insurance plans.

Example

"A copay is a fixed amount that a patient pays for a specific healthcare service, such as a doctor's visit or prescription medication, at the time of service. It is a common feature in many health insurance plans to share costs between the insurer and the insured."