Marsh & McLennan Companies Product Manager Interview Questions + Guide in 2025

Marsh & McLennan Companies is a global leader in risk, strategy, and people, advising clients in 130 countries across four distinct businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

As a Product Manager within Marsh & McLennan, you will be crucial in shaping innovative digital experiences tailored for colleagues, clients, small businesses, and consumers globally. This role encompasses a variety of key responsibilities including writing user stories that inform engineering, design, and analytics teams, and collaborating cross-functionally with Product, Engineering, Design, Sales, Partner Management, and Marketing to deliver superior digital insurance solutions. You will be expected to leverage insights from qualitative customer research and data analysis to inform feature prioritization and enhancements, while also proactively advocating for product best practices across the organization.

Successful candidates will have a minimum of two years of product management experience, ideally within the insurance or consulting sectors. Familiarity with data analytics tools (such as Tableau or SQL) will be beneficial in exploring trends and making informed business decisions. A hands-on approach is essential, particularly experience working with engineering teams in an agile delivery environment. Exceptional communication skills, a strong bias towards action, and an ability to thrive in a fast-paced, change-oriented environment will set you apart.

This guide will equip you with insights into the expectations and nuances of the Product Manager role at Marsh & McLennan, enabling you to approach your interview with confidence and clarity.

The interview process for a Product Manager role at Marsh & McLennan Companies is structured to assess both technical and interpersonal skills, ensuring candidates align with the company's values and operational needs. Typically, the process consists of three main rounds, each designed to evaluate different aspects of a candidate's qualifications and fit for the role.

1. Initial Screening

The first step in the interview process is an initial screening, usually conducted via a phone call with a recruiter or hiring manager. This conversation typically lasts around 30 minutes and focuses on understanding the candidate's background, experience, and motivations for applying. The recruiter will also provide insights into the company culture and the specifics of the Product Manager role. Candidates should be prepared to discuss their previous experiences, particularly in product management and agile methodologies.

2. Technical and Case Study Interviews

Following the initial screening, candidates will typically participate in two rounds of interviews that focus on technical skills and case studies. The first of these rounds often involves a technical interview with a hiring manager or a senior team member, where candidates may be asked to solve product-related problems or discuss their approach to product development. The second round usually includes a case study presentation, where candidates are given a scenario relevant to the role and must present their analysis and proposed solutions. This stage assesses not only technical knowledge but also the ability to communicate effectively and think critically under pressure.

3. Final Interview

The final interview is often a more in-depth discussion with senior leadership or cross-functional team members. This round may include behavioral questions aimed at understanding how candidates handle challenges, work within teams, and align with the company's values. Candidates should be ready to discuss their experiences in stakeholder management, customer research, and how they prioritize product features based on data analysis. This interview is crucial for assessing cultural fit and the candidate's potential to contribute to the organization’s goals.

Throughout the interview process, candidates should expect a focus on collaboration, innovation, and a hands-on approach to product management, reflecting the company's commitment to creating impactful digital experiences.

As you prepare for your interviews, consider the types of questions that may arise in each round, particularly those that explore your experience with agile project delivery and stakeholder engagement.

Here are some tips to help you excel in your interview for the Product Manager role at Marsh & McLennan Companies.

Understand the Agile Methodology

Given the emphasis on agile project delivery in the role, familiarize yourself with agile principles and practices. Be prepared to discuss your experience with agile methodologies, such as Scrum or Kanban, and how you've applied them in past projects. Highlight specific examples where you successfully led a team through an agile process, focusing on how you managed backlogs, prioritized features, and facilitated sprint planning.

Prepare for Case Studies

Expect to encounter case studies during the interview process. These will likely require you to analyze a problem and present your solution. Practice structuring your thoughts clearly and concisely. Use frameworks like SWOT analysis or the business model canvas to articulate your approach. Be ready to discuss how you would gather user feedback and incorporate it into your product development cycle.

Showcase Your Data-Driven Decision Making

The role requires a strong foundation in data analytics. Be prepared to discuss your experience with data tools such as SQL, Tableau, or Google Analytics. Share specific instances where you used data to inform product decisions, prioritize features, or identify market trends. Demonstrating your ability to leverage data will show that you can make informed decisions that align with business objectives.

Emphasize Collaboration and Stakeholder Management

Collaboration is key in this role, as you will be working with various teams, including engineering, design, and marketing. Prepare examples that illustrate your ability to build relationships and communicate effectively with stakeholders. Discuss how you have navigated differing opinions and aligned teams towards a common goal. Highlight any experience you have in managing expectations and delivering results in a cross-functional environment.

Align with Company Culture

Marsh & McLennan values a diverse and inclusive culture. Research the company’s initiatives around diversity and inclusion, and be prepared to discuss how you can contribute to this culture. Share your experiences working in diverse teams and how you’ve fostered an inclusive environment in your previous roles. This will demonstrate that you are not only a fit for the role but also for the company’s values.

Be Ready for Behavioral Questions

Expect behavioral interview questions that assess your problem-solving skills, adaptability, and leadership qualities. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Prepare examples that showcase your ability to handle challenges, lead teams, and drive product success. Reflect on your past experiences and think about how they relate to the competencies required for the Product Manager role.

Communicate Your Passion for the Industry

Show your enthusiasm for the insurance and risk management industry. Be prepared to discuss why you are interested in this field and how you see the role of a Product Manager evolving within it. Share any insights you have about current trends or challenges in the industry and how you would address them in your role.

By following these tips and preparing thoroughly, you will position yourself as a strong candidate for the Product Manager role at Marsh & McLennan Companies. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Marsh & McLennan Companies. The interview process will likely focus on your experience in product management, your ability to work with cross-functional teams, and your understanding of data analytics and customer insights. Be prepared to discuss your past experiences, methodologies you’ve employed, and how you prioritize tasks and features.

Product Management Experience

1. Can you describe your experience with agile project delivery?

This question aims to assess your familiarity with agile methodologies, which are crucial for product management roles.

How to Answer

Discuss specific agile frameworks you have used, such as Scrum or Kanban, and provide examples of how you implemented these methodologies in your previous roles.

Example

“In my last role, I led a team using Scrum to manage our product backlog. We held regular sprint planning sessions and retrospectives, which helped us continuously improve our processes and deliver features more efficiently.”

2. Talk me through your previous experience as a Product Manager.

This question allows you to showcase your relevant experience and how it aligns with the role.

How to Answer

Highlight key projects you managed, the impact they had on the business, and any metrics that demonstrate your success.

Example

“I managed a product line that increased user engagement by 30% over six months. I collaborated closely with engineering and design teams to ensure we met customer needs while adhering to our timeline and budget.”

3. How do you prioritize your tasks and features?

This question evaluates your decision-making process and ability to manage competing priorities.

How to Answer

Explain your prioritization framework, such as the MoSCoW method or RICE scoring, and provide an example of how you applied it in a real scenario.

Example

“I use the RICE scoring model to prioritize features based on reach, impact, confidence, and effort. For instance, I prioritized a feature that would enhance user onboarding because it had the potential to significantly improve retention rates with minimal development effort.”

4. How would you handle a situation where a stakeholder has a very strong personality?

This question assesses your interpersonal skills and ability to manage relationships.

How to Answer

Discuss your approach to conflict resolution and how you ensure all voices are heard while maintaining project momentum.

Example

“I would first seek to understand their perspective and concerns. I believe in open communication, so I would arrange a one-on-one meeting to discuss the project goals and find common ground, ensuring that we align on the best path forward.”

5. Describe a time when you had to make a difficult product decision.

This question tests your critical thinking and decision-making skills under pressure.

How to Answer

Share a specific example where you had to weigh options and make a decision that had significant implications.

Example

“I faced a situation where we had to choose between two competing features that both had strong user demand. After analyzing user feedback and potential ROI, I decided to prioritize the feature that aligned more closely with our long-term strategy, which ultimately led to a more cohesive product vision.”

Data Analytics

1. What tools do you use for data analysis, and how have you applied them in your previous roles?

This question evaluates your technical skills and familiarity with data analytics tools.

How to Answer

Mention specific tools you have experience with, such as SQL, Tableau, or Google Analytics, and provide examples of how you used them to inform product decisions.

Example

“I regularly use SQL to query our user database and analyze engagement metrics. For instance, I identified a drop-off point in our onboarding process through data analysis, which led to a redesign that improved completion rates by 25%.”

2. How do you incorporate customer feedback into your product development process?

This question assesses your ability to listen to customers and adapt your product accordingly.

How to Answer

Explain your methods for gathering and analyzing customer feedback, and how you translate that into actionable insights.

Example

“I conduct regular user interviews and surveys to gather feedback. I then analyze this data to identify common pain points, which I prioritize in our product roadmap to ensure we are addressing the most critical user needs.”

3. Can you give an example of how you used data to drive a product decision?

This question allows you to demonstrate your analytical thinking and data-driven approach.

How to Answer

Provide a specific instance where data analysis led to a significant product decision.

Example

“After analyzing user behavior data, I discovered that a significant number of users were abandoning their carts. This insight prompted us to implement a reminder feature, which resulted in a 15% increase in conversion rates.”

4. How do you measure the success of a product feature?

This question evaluates your understanding of key performance indicators (KPIs) and metrics.

How to Answer

Discuss the metrics you track and how they align with business goals.

Example

“I measure success through a combination of user engagement metrics, such as daily active users and feature adoption rates, as well as business metrics like revenue growth. For example, after launching a new feature, I track its usage and correlate it with any changes in overall user retention.”

5. What is your experience with A/B testing?

This question assesses your familiarity with experimentation and data-driven decision-making.

How to Answer

Explain your experience with A/B testing, including how you set up tests and analyze results.

Example

“I have conducted several A/B tests to optimize our landing pages. By testing different headlines and layouts, I was able to identify a version that increased our conversion rate by 20%, which we then rolled out to all users.”