Lockton Companies Business Analyst Interview Questions + Guide in 2025

Lockton Companies is the largest privately held independent insurance brokerage in the world, committed to providing exceptional service and empowering its associates to make a significant impact.

As a Business Analyst at Lockton, you will play a vital role in leveraging business intelligence tools to analyze, interpret, and visualize financial data, thereby facilitating data-driven decision-making that enhances operational efficiency and financial performance. Your key responsibilities will include developing and maintaining interactive dashboards and reports using Power BI, collaborating with analysts and data engineers to streamline data workflows, and mastering Lockton's data infrastructure. Proficiency in SQL is essential for extracting data from relational databases, while advanced skills in Excel and familiarity with ETL processes will be critical in ensuring data integrity and accuracy. Success in this role requires strong analytical and problem-solving skills, effective communication, and the ability to adapt to changing priorities in a fast-paced environment, aligning with Lockton's values of curiosity, action, and service.

This guide will help you prepare for an interview at Lockton by providing tailored insights into the expectations of the Business Analyst role, equipping you with the knowledge to demonstrate your fit for the position and the company culture.

The interview process for a Business Analyst at Lockton Companies is structured to assess both technical skills and cultural fit within the organization. It typically consists of several stages, allowing candidates to showcase their analytical abilities and interpersonal skills.

1. Initial Screening

The process begins with an initial screening, which is often conducted via a phone call with a recruiter. This conversation usually lasts around 20-30 minutes and focuses on your background, motivation for applying, and understanding of the role. Expect to answer behavioral questions that gauge your fit for Lockton's culture and values, as well as your interest in the insurance industry.

2. Technical Assessment

Following the initial screening, candidates may be required to complete a technical assessment. This could involve an online test that evaluates your proficiency in relevant skills such as SQL, data analysis, and possibly even a personality assessment. This step is crucial for determining your technical capabilities and how they align with the requirements of the role.

3. One-on-One Interviews

Successful candidates will then move on to one-on-one interviews, typically with team members or supervisors. These interviews are more in-depth and can last up to an hour. Expect a mix of technical questions related to data analysis, SQL queries, and business intelligence tools like Power BI, as well as behavioral questions that utilize the STAR method to understand how you handle various work situations.

4. Panel Interview

In some cases, candidates may face a panel interview, where multiple team members assess your fit for the role simultaneously. This format allows interviewers to evaluate how you interact with different personalities and how well you can articulate your thoughts under pressure. Questions may focus on your experience in the insurance industry, your approach to problem-solving, and your ability to manage time and priorities effectively.

5. Final Interview

The final stage often involves a more informal meeting with senior team members or leadership. This is an opportunity for both parties to discuss the role in greater detail and for you to ask any lingering questions about the company culture, team dynamics, and expectations. This stage is less about technical skills and more about ensuring mutual fit and alignment with Lockton's values.

As you prepare for your interviews, be ready to discuss your experiences and how they relate to the skills and responsibilities outlined in the job description.

Here are some tips to help you excel in your interview.

Embrace the Conversational Style

Interviews at Lockton Companies tend to be more conversational rather than strictly formal. Approach your interview with a friendly demeanor and be prepared to engage in a dialogue. This will not only help you feel more comfortable but also allow you to showcase your personality and fit within the company culture. Remember, the interviewers are looking for genuine interactions, so be yourself and let your enthusiasm for the role shine through.

Prepare for Behavioral Questions

Expect to encounter behavioral questions that assess your problem-solving abilities and how you handle challenging situations. Use the STAR (Situation, Task, Action, Result) method to structure your responses. Reflect on your past experiences, particularly those that demonstrate your analytical skills, ability to work under pressure, and how you collaborate with others. Given the emphasis on teamwork at Lockton, be ready to discuss how you’ve successfully worked with diverse teams in the past.

Showcase Your Technical Skills

Given the role's focus on data analysis, be prepared to discuss your proficiency in SQL and Power BI. Brush up on your SQL skills, as you may be asked to explain how you would write queries to extract and manipulate data. Familiarize yourself with common data visualization techniques and be ready to discuss how you’ve used Power BI or similar tools to create interactive dashboards. Highlight any relevant projects or experiences that demonstrate your technical capabilities.

Understand the Company’s Values

Lockton is known for its caring culture and commitment to community service. Familiarize yourself with the company’s values and be prepared to discuss how your personal values align with theirs. Consider sharing examples of how you’ve contributed to your community or how you’ve demonstrated a commitment to helping others in your previous roles. This will show that you not only understand the company’s mission but also embody it.

Be Ready for Panel Interviews

You may encounter panel interviews where multiple team members assess your fit for the role. In these situations, make sure to engage with each interviewer, maintaining eye contact and addressing their questions directly. This demonstrates your ability to communicate effectively with various stakeholders, a key skill for a Business Analyst. Prepare to articulate your relevance to the role and how your background aligns with the team’s objectives.

Ask Insightful Questions

Prepare thoughtful questions to ask your interviewers. This not only shows your interest in the role but also gives you a chance to assess if Lockton is the right fit for you. Inquire about the team dynamics, the types of projects you would be working on, and how success is measured in the role. Asking about the company’s approach to professional development can also provide insight into how Lockton supports its employees’ growth.

Follow Up with Gratitude

After your interview, send a thank-you email to express your appreciation for the opportunity to interview. Mention specific points from your conversation that resonated with you, reinforcing your interest in the role and the company. This small gesture can leave a positive impression and demonstrate your professionalism.

By following these tips, you’ll be well-prepared to navigate the interview process at Lockton Companies and showcase your qualifications for the Business Analyst role. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at Lockton Companies. The interview process will likely focus on your analytical skills, experience with data visualization tools, and your ability to communicate effectively with various stakeholders. Be prepared to discuss your past experiences, particularly in the context of the insurance industry and data analysis.

Experience and Background

1. Describe a time you dealt with someone difficult and how did you handle it?

This question assesses your interpersonal skills and conflict resolution abilities, which are crucial in a collaborative environment.

How to Answer

Provide a specific example using the STAR method (Situation, Task, Action, Result) to illustrate how you navigated the situation effectively.

Example

“In a previous role, I worked with a team member who was resistant to feedback. I scheduled a one-on-one meeting to understand their perspective and shared my observations. By actively listening and addressing their concerns, we found common ground, which improved our collaboration and ultimately led to a successful project outcome.”

Motivation and Fit

2. Why do you want to work at Lockton specifically?

This question gauges your interest in the company and its culture, as well as your alignment with its values.

How to Answer

Research Lockton’s mission and values, and connect them to your personal and professional goals. Highlight what excites you about the company.

Example

“I admire Lockton’s commitment to client service and community involvement. I believe my analytical skills and passion for data-driven decision-making align well with your mission to empower clients. I’m excited about the opportunity to contribute to a company that values its people and fosters a collaborative environment.”

Industry Knowledge

3. Describe your experience in the insurance industry.

This question tests your familiarity with the industry and its specific challenges.

How to Answer

Share relevant experiences, focusing on how they relate to the role and the skills you developed.

Example

“I have two years of experience in the insurance sector, where I analyzed claims data to identify trends and improve operational efficiency. This experience taught me the importance of data integrity and how to communicate insights effectively to stakeholders.”

Technical Skills

4. Do you have experience using ETL tools and automating data pipelines?

This question assesses your technical proficiency, particularly in data management.

How to Answer

Discuss your experience with ETL processes and any specific tools you’ve used, emphasizing your ability to streamline data workflows.

Example

“In my previous role, I utilized Talend for ETL processes to automate data extraction and transformation. This not only improved data accuracy but also reduced the time spent on manual reporting by 30%, allowing the team to focus on analysis.”

5. How do you manage your time when working on multiple projects?

This question evaluates your time management skills and ability to prioritize tasks.

How to Answer

Explain your approach to prioritization and time management, providing an example of how you successfully managed competing deadlines.

Example

“I use a combination of project management tools and prioritization techniques, such as the Eisenhower Matrix, to manage my workload. For instance, during a busy quarter, I prioritized tasks based on urgency and impact, which allowed me to meet all deadlines while maintaining high-quality work.”

Analytical Skills

6. How do you align leaders who have differing opinions and priorities?

This question assesses your ability to navigate organizational dynamics and facilitate collaboration.

How to Answer

Share a specific example of how you’ve successfully mediated differing opinions, focusing on your communication and negotiation skills.

Example

“In a previous project, two department heads had conflicting priorities. I organized a meeting where each could present their viewpoints. By facilitating a discussion focused on common goals, we were able to reach a compromise that satisfied both parties and aligned with the overall project objectives.”

7. How do you ensure data integrity and correctness in your analyses?

This question evaluates your understanding of data quality and your methods for maintaining it.

How to Answer

Discuss your approach to data validation and the tools or techniques you use to ensure accuracy.

Example

“I implement a rigorous data validation process that includes cross-referencing data sources and using automated scripts to check for anomalies. Additionally, I conduct regular audits to ensure ongoing data integrity, which is crucial for making informed business decisions.”