Lehigh Valley Health Network Business Intelligence Interview Questions + Guide in 2025

Lehigh Valley Health Network is dedicated to providing superior healthcare services and fostering a culture of excellence in patient care and community wellness.

The role of a Business Intelligence professional at Lehigh Valley Health Network involves strategically designing and maintaining Business Intelligence applications, identifying and resolving technical challenges, and ensuring that all BI applications fulfill customer requirements. Key responsibilities include analyzing data to develop key performance indicators (KPIs), supporting data-driven decision-making, and collaborating with various stakeholders to enhance healthcare outcomes. A great fit for this position will possess strong SQL skills, experience in building dashboards and advanced reports, and a keen attention to detail, particularly in the healthcare context. The ideal candidate will thrive in a team environment, be self-motivated, and effectively manage multiple priorities, all while maintaining the organization’s commitment to quality and innovation in patient care.

This guide will help you prepare for your interview by providing insights into the responsibilities and expectations of the role, allowing you to showcase your relevant skills and experiences effectively.

The interview process for a Business Intelligence role at Lehigh Valley Health Network is structured to assess both technical skills and cultural fit within the organization. The process typically unfolds in several stages:

1. Initial Phone Interview

The first step is an initial phone interview with a recruiter or HR representative. This conversation usually lasts about 30 minutes and focuses on your background, experience, and motivation for applying. The recruiter will also provide insights into the company culture and the specifics of the Business Intelligence role, ensuring that you understand the expectations and responsibilities.

2. Video Screening

Following the initial phone interview, candidates may be invited to participate in a video screening. This step often involves recorded responses to a set of questions that assess your personality and fit for the team. The questions are generally conversational and may include inquiries about your unique strengths and experiences relevant to the role.

3. Virtual Interview with Management

Candidates who successfully pass the video screening will typically have a virtual interview with the hiring managers and team members. This interview is more in-depth and may cover your technical skills, particularly in SQL and data analysis, as well as your experience with business intelligence tools. Expect to discuss specific scenarios from your past work, such as how you handled challenges or contributed to team projects.

4. Onsite Interviews

The final stage often includes onsite interviews, where candidates meet with multiple team members, including senior management. These interviews may involve a mix of technical and behavioral questions, focusing on your problem-solving abilities, project management skills, and how you collaborate with others. You may also be given a tour of the office and introduced to potential colleagues, providing an opportunity to gauge the work environment and culture.

Throughout the process, candidates are encouraged to ask questions about the role, team dynamics, and growth opportunities within the organization.

Now that you have an understanding of the interview process, let’s delve into the specific questions that may be asked during these interviews.

Here are some tips to help you excel in your interview.

Understand the Interview Process

The interview process at Lehigh Valley Health Network typically involves multiple steps, including an initial phone interview with HR, followed by virtual interviews with managers and team members. Familiarize yourself with this structure and prepare accordingly. Be ready to discuss your background and experiences in a conversational manner, as many interviewers focus on personality and fit rather than strictly technical questions.

Emphasize Your Technical Skills

Given the emphasis on SQL and business intelligence tools, ensure you are well-versed in SQL and can discuss your experience with various BI toolsets. Be prepared to share specific examples of how you've used SQL to extract and analyze data, as well as how you've built dashboards and reports that have driven business decisions. Highlight any relevant projects that showcase your analytical skills and attention to detail.

Showcase Your Problem-Solving Abilities

Interviewers may ask about your approach to troubleshooting and resolving technical problems. Prepare to discuss specific instances where you identified issues, analyzed data, and implemented solutions. This will demonstrate your ability to think critically and contribute to the organization's success through data-driven decision-making.

Be Personable and Engaging

The company culture at Lehigh Valley Health Network is described as friendly and laid-back. Approach your interviews with a positive attitude and be open to engaging in discussions about your interests and experiences. This will help you build rapport with your interviewers and show that you would be a good cultural fit for the team.

Prepare Thoughtful Questions

Asking insightful questions can set you apart from other candidates. Inquire about the team dynamics, ongoing projects, and how the BI team supports the organization's goals. This not only shows your interest in the role but also your desire to contribute meaningfully to the team.

Highlight Your Adaptability

Given the fast-paced nature of the healthcare environment, be prepared to discuss how you handle multiple and changing priorities. Share examples of how you've successfully managed competing demands in previous roles, demonstrating your ability to remain organized and focused under pressure.

Follow Up with Gratitude

After your interviews, send a thank-you email to express your appreciation for the opportunity to interview. This is a chance to reiterate your interest in the position and reflect on any key points discussed during the interview. A thoughtful follow-up can leave a lasting impression and reinforce your enthusiasm for the role.

By following these tips, you can present yourself as a strong candidate who is not only technically proficient but also a great fit for the culture at Lehigh Valley Health Network. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Intelligence interview at Lehigh Valley Health Network. The interview process is likely to focus on your technical skills, problem-solving abilities, and how well you can communicate and collaborate with various stakeholders. Be prepared to discuss your experience with business intelligence tools, SQL, and your approach to data analysis.

Technical Skills

1. Can you describe your experience with SQL and how you have used it in your previous roles?

This question aims to assess your technical proficiency in SQL, which is crucial for the role.

How to Answer

Discuss specific projects where you utilized SQL to extract, manipulate, or analyze data. Highlight any complex queries you wrote and the impact of your work on the organization.

Example

“In my previous role, I used SQL extensively to create reports that tracked key performance indicators. I developed complex queries that joined multiple tables to provide insights into patient care metrics, which helped the management team make informed decisions about resource allocation.”

2. What business intelligence tools are you familiar with, and how have you applied them in your work?

This question evaluates your familiarity with BI tools and your practical experience using them.

How to Answer

Mention specific tools you have used, such as Tableau, Power BI, or others, and describe how you applied them to solve business problems or improve processes.

Example

“I have worked with Tableau and Power BI to create interactive dashboards that visualize data trends. In my last project, I built a dashboard that allowed the marketing team to track campaign performance in real-time, leading to a 20% increase in conversion rates.”

3. Describe a challenging data analysis project you worked on. What was your approach?

This question assesses your problem-solving skills and analytical thinking.

How to Answer

Outline the project, the challenges you faced, and the steps you took to overcome them. Emphasize your analytical skills and the outcome of your efforts.

Example

“I worked on a project where we needed to analyze patient satisfaction data from multiple sources. The challenge was integrating disparate data formats. I developed a data cleaning process using SQL and Excel, which allowed us to create a comprehensive report that identified key areas for improvement, ultimately enhancing patient satisfaction scores.”

Stakeholder Engagement

4. How do you ensure effective communication with stakeholders when working on BI projects?

This question evaluates your communication skills and ability to collaborate with others.

How to Answer

Discuss your strategies for engaging stakeholders, such as regular updates, feedback sessions, and using clear language to explain technical concepts.

Example

“I prioritize regular communication with stakeholders by scheduling weekly check-ins to discuss project progress and gather feedback. I also create visual reports that simplify complex data, making it easier for non-technical stakeholders to understand the insights.”

5. Can you give an example of how you have used data to influence a decision in your organization?

This question assesses your ability to leverage data for decision-making.

How to Answer

Provide a specific example where your data analysis led to a significant decision or change within the organization.

Example

“In my last position, I analyzed patient wait times and discovered a pattern that indicated staffing shortages during peak hours. I presented my findings to management, which led to the implementation of a new scheduling system that reduced wait times by 30%.”

Problem-Solving

6. Describe a time when you encountered a technical problem in a BI project. How did you resolve it?

This question assesses your troubleshooting skills and technical knowledge.

How to Answer

Explain the technical issue, your thought process in diagnosing it, and the steps you took to resolve it.

Example

“During a project, I encountered a data discrepancy between our BI tool and the source database. I conducted a thorough audit of the data extraction process and discovered an error in the ETL script. After correcting the script, I re-ran the data extraction, ensuring the accuracy of our reports.”

7. What methods do you use to ensure the accuracy and reliability of your data?

This question evaluates your attention to detail and data integrity practices.

How to Answer

Discuss the techniques you use for data validation, such as cross-referencing data sources, conducting audits, or using automated checks.

Example

“I implement a multi-step validation process where I cross-reference data from different sources and perform regular audits. Additionally, I use automated scripts to check for anomalies in the data, ensuring that our reports are both accurate and reliable.”