The Humanity Product Analyst interview guide, interview questions, salary data, and interview experiences.

Humanity Product Analyst Interview Guide

Getting ready for an Product Analyst interview at Humanity? The Humanity Product Analyst interview span across 10 to 12 different question topics. In preparing for the interview:
<ul>
<li>Know what skills are necessary for Humanity Product Analyst roles.</li>
<li>Gain insights into the Product Analyst interview process at Humanity.</li>
<li>Practice real Humanity Product Analyst interview questions.</li>
</ul>
Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Humanity Product Analyst interview.


Getting ready for an Product Analyst interview at Humanity? The Humanity Product Analyst interview span across 10 to 12 different question topics. In preparing for the interview:

- Know what skills are necessary for Humanity Product Analyst roles.
- Gain insights into the Product Analyst interview process at Humanity.
- Practice real Humanity Product Analyst interview questions.

Interview Query regularly analyzes interview experience data, and we've used that data to produce this guide, with sample interview questions and an overview of the Humanity Product Analyst interview.
        

Overview

What Humanity Looks for in a Product Analyst

Interview Tips

We've gathered this data from parsing thousands of interview experiences sourced from members.

We've gathered this data from parsing thousands of interview experiences sourced from members.

Humanity Product Analyst Interview Process

Suppose there exists a new airline named Jetco that flies domestically across North America. Jetco recently had a study commissioned that tested the boarding time of every airline, and it came out that Jetco had the fastest average boarding times of any airline.

What factors could have biased this result, and what would you look into?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

What could potentially bias the average boarding time in favor of an airline that only flies domestically?

Boarding Times Bias

A new airline came out as the fastest average boarding times compared to other airlines.  What factors could have biased this result and what would you look into?

Statistics

You’ve been asked to analyze the player’s behaviors at a gaming company.

Write a query to get the number of players who played between 5 and 10 games (5 and 10 excluded), and the number of players who played 10 games or more.

Example:

Input:

<code>players</code> table

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td>id</td>
<td>INTEGER</td>
</tr>

<tr>
<td>name</td>
<td>VARCHAR</td>
</tr>

<tr>
<td>games_played</td>
<td>INTEGER</td>
</tr>

<tr>
<td>registered_at</td>
<td>TIMESTAMP</td>
</tr>
</tbody>
</table>
Output:

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td>players_more_than_5_to_10_games</td>
<td>INTEGER</td>
</tr>

<tr>
<td>players_10_plus_games</td>
<td>INTEGER</td>
</tr>
</tbody>
</table>

Obtain count of players based on games played.

Player Analysis

Given the tables <code>users</code> and <code>rides</code>, write a query to report the distance traveled by each user in descending order.

Example:

Input:

<code>users</code> table

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>id</code></td>
<td>INTEGER</td>
</tr>

<tr>
<td><code>name</code></td>
<td>INTEGER</td>
</tr>
</tbody>
</table>
<code>rides</code> table

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>id</code></td>
<td>INTEGER</td>
</tr>

<tr>
<td><code>passenger_user_id</code></td>
<td>INTEGER</td>
</tr>

<tr>
<td><code>distance</code></td>
<td>FLOAT</td>
</tr>
</tbody>
</table>
Output:

<table>
<thead>
<tr>
<th>Column</th>
<th>Type</th>
</tr>
</thead>

<tbody>
<tr>
<td><code>name</code></td>
<td>VARCHAR</td>
</tr>

<tr>
<td><code>distance_traveled</code></td>
<td>FLOAT</td>
</tr>
</tbody>
</table>

Distance Traveled

Humanity Product Analyst Interview Questions

<h3>Job Description</h3><div>Job Description<div><div>WHO WE AREConsumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.</div>OVERVIEWWe're looking for a mission-minded product analyst to join our Innovation Lab Product R&D Team—a fast-moving, cross-functional group responsible for building AskCR. AskCR is a pro-consumer, expert-backed AI that offers advice using CR's trusted information. We areone of the only AI-powered experiences backed by over 100 human experts, and incentivized to deliver on a consumer-first mission.As the Product Analyst on the AskCR team, you'll play a critical role in shaping and scaling an AI product rooted in institutional integrity, human expertise, and consumer protection. You'll create workflows and internal tools that spark a two-way feedback loop between CR's experts and our audience—transforming expert insights into new product priorities, and user insights into actionable guidance for our researchers and journalists. You'll wield qualitative, quantitative, and program management skills to unlock insights from conversational data, user feedback, and product usage data at scale.Your work will ensure AskCR grows and succeeds against an increasingly saturated backdrop of AI answer engines and shopping tools, all while remaining trustworthy, differentiated, and fiercely pro-consumer. It's a rare opportunity to work on an in-market, purpose-driven product connecting dots between users, experts, and product teams.This is a remote position and is not eligible for sponsorship.Learn more about what we're building in our Innovation Lab.How You'll Make An ImpactAs a Product Analyst focused on AskCR, you will:<ul><li>Analyze: Develop novel analytic workflows that extract insights from conversational data, user interactions, and usage/performance, with the ultimate goal of sharpening our product roadmap and product vision.</li><li>Automate: Write scripts to turn your analytic workflows into scalable, automated processes—freeing you up to dig deeper and develop your next analysis.</li><li>Democratize: Build relationships with CR's content and testing teams to understand their needs and how product data can help them achieve their goals. Create dashboards and reporting tools that deliver the right insights to the right audiences at the right time; communicating and clarifying analytic requirements along the way.</li><li>Operate: Support our trust & safety operations, monitoring conversations and escalating policy or quality concerns.</li></ul>ABOUT YOUYou'll Be Highly Rated If:<ul><li>You have strong analytical skills across both words and numbers. You're as comfortable interpreting the qualitative nuance of consumer-to-AI conversations as you are writing structured queries to find patterns and anomalies in usage data.</li><li>You bring a proven ability to thrive while learning new tools. You may be an expert in certain analytic platforms—SQL, Databricks, Adobe, LLMs, or others—but you also pick up new tools quickly. You know today's best solution might be replaced within a year, and you're always seeking the most effective techniques for emerging problems.</li><li>You can turn a critical eye toward data. You recognize noise and limitations, and understand that real-world data is often incomplete or messy. You know when to draw conclusions—and flag caveats—based on what's available.</li><li>You have strong communication skills. You engage fluently with both technical and nontechnical audiences, and excel at writing, presenting, and visualizing data.</li></ul>You'll Be One of Our Top Picks If:<ul><li>You have exceptional data-driven communication skills. Storytelling with data—whether verbal, written, or visual—is one of your superpowers.</li><li>You have hands-on experience using AI tools and LLMs in consumer or enterprise settings, with a nuanced understanding of their utility and limitations.</li><li>You have a systems mindset. You understand the limitations of datasets and analytic methods, and can diagnose or suggest improvements at the systems level (teams, tooling, processes). You see both the forest and the trees.</li><li>Your bring an Interest in consumer advocacy.</li><li>You believe in building technology that earns trust and serves the public good.</li></ul>FAIR PAY AND A JUST WORKPLACEAt Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.Salary ranges<ul><li>NY/California: $120K-$135K annually</li><li>DMW/Massachusetts: $115K-$130K annually</li><li>Colchester, CT and additional approved CR locations: $95K-$110K</li></ul><div>Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.</div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Job Summary: We are seeking a data-driven and detail-oriented Product Analyst to support the development and optimization of Amazon Connect-based contact center solutions. The ideal candidate will analyze product performance, gather user insights, and support decision-making across product, engineering, and operations teams. Experience in the healthcare industry or other regulated environments is highly preferred.Key Responsibilities:<ul><li>Analyze product usage, performance metrics, and customer interactions within Amazon Connect</li><li>Support product managers in defining KPIs, tracking outcomes, and identifying optimization opportunities</li><li>Translate user feedback and business needs into actionable insights and requirements</li><li>Collaborate with cross-functional teams to support feature development and enhancements</li><li>Generate regular reports and dashboards to monitor call flows, IVR performance, and agent productivity</li><li>Ensure data-driven decisions are aligned with healthcare compliance and privacy standards (e.g., HIPAA)</li></ul>Required Skills & Qualifications:<ul><li>3+ years of experience as a product analyst, business analyst, or in a similar data-focused role</li><li>Experience with contact center platforms, preferably Amazon Connect</li><li>Strong analytical skills and proficiency with tools such as Excel, SQL, and BI platforms (e.g., Tableau, Power BI)</li><li>Understanding of contact center operations, IVR flows, and customer experience metrics</li><li>Excellent communication skills and ability to present findings to both technical and non-technical audiences</li></ul>Preferred Qualifications:<ul><li>Experience in the healthcare industry, especially in support, patient services, or regulatory environments</li><li>Familiarity with AWS services used alongside Amazon Connect (e.g., Lex, Lambda, Contact Lens)</li><li>Exposure to CRM tools like Salesforce or Zendesk</li><li>Knowledge of compliance frameworks such as HIPAA and experience handling sensitive data</li></ul></div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We've issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! </div>About the RoleWe are looking for an ambitious self-starter with a strong track record of delivering results. This role will put you in the middle of the action, requiring you to tackle complex challenges in a rapidly-scaling startup. You will work cross-functionally to generate product insights in our direct-to-consumer business. Through critical thinking and analytical rigor, you will understand user behavior and engagement, enabling us to innovate on our product. You will also provide visibility into performance drivers, empowering leaders to make data-supported decisions. If you thrive in a fast-paced, mission-driven, and impact-oriented environment, we encourage you to apply!Duties and Responsibilities:<ul><li>Work closely with PMs to define feature goals and lead A/B testing and experimentation initiatives, including designing tests, tracking events and properties, and analyzing results to understand attribution, causation, and incremental lift</li><li>Proactively generate exploratory analyses and in-depth research on large data sets to help product teams uncover high-impact opportunities </li><li>Use your wizardly data querying and visualization skills to answer any question in a way that provides actionable insights</li><li>Develop easy-to-consume dashboards and frameworks to monitor and visualize KPIs</li><li>Influence strategic changes by presenting insights and recommendations to various organizational levels, including executives</li><li>Collaborate with data engineers to maintain consistent business logic throughout the organization</li><li>Foster a data-driven, test-and-learn culture with your passion for storytelling through data and surfacing insights via analytics, experimentation, and research into the user journey and customer funnel</li></ul>Qualifications and Skills:<ul><li>7+ years of experience in data analysis, data science, and/or data-driven product management</li><li>Expert knowledge of SQL</li><li>Expertise with data visualization tools to convey actionable insights to product managers and business leaders</li><li>Experience in A/B testing and experimentation best practices</li><li>Knowledge of basic statistical techniques; linear and logistic regression, confidence intervals</li><li>Familiarity with a scripting language like Python or R </li><li>Proven ability to work independently, multi-task, and thrive in a fast-paced environment</li></ul>#LI-Remote #LI-JA1The US national base salary range for this full-time position is $133,000 - $236,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. You can find further details of our US benefits at https://www.ethoslife.com/careers/<div>Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.</div></div></div>

<h3>Job Description</h3><div>Job Description<div>Location: Waltham, MA (hybrid)NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find NEXT.Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.We're looking for a detail-oriented and resourceful Insurance Product Analyst to join our insurance product management team supporting multiple commercial lines of business, including General Liability, Professional Liability, Excess Liability, Commercial Property, Inland Marine, and Workers' Compensation. This role is perfect for someone who thrives on executing rigorous insurance analysis, collaborating cross-functionally, and delivering precise, actionable insights that help insurance product managers develop, refine, and maintain best-in-class commercial insurance offerings. If you enjoy navigating insurance regulatory environments, synthesizing competitive intel, and driving product enhancement, we'd love to connect.What You'll Do:<ul><li>Partner with insurance product managers in developing and refining products across multiple commercial insurance lines.</li><li>Analyze filings, rate manuals, underwriting guidelines, and coverage forms from industry resources to develop detailed benchmarks and strategic recommendations</li><li>Coordinate product amendment development, responses to regulatory objections, and partner with actuarial and filings teams on required documentation.</li><li>Conduct analytical work such as rating factor impact analysis, product performance summaries, and segmentation studies to support product design and performance.</li><li>Work cross-functionally with teams including actuarial, filings, data science, and compliance to ensure accurate implementation of product enhancements.</li><li>Develop/maintain product governance documentation, tracking tools, and reporting dashboards.</li></ul> What We Need:<ul><li>2+ years of experience in commercial insurance product analysis, actuarial, or underwriting functions; prior experience across multiple lines is a plus.</li><li>Demonstrated ability to navigate and interpret product filings, insurance forms, and rating methodologies; comfort using relevant industry tools.</li><li>Strong analytical and critical thinking skills with the ability to translate data into insights and recommendations.</li><li>Experience collaborating across functions and managing projects with competing priorities.</li><li>High attention to detail and follow-through - especially in support of time-sensitive deliverables.</li><li>Clear, structured communication skills for both technical and non-technical audiences.</li><li>BA/BS degree required; insurance certifications (e.g., CPCU, AINS, AU) a plus.</li></ul>Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.<div><div>The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.</div><div>US annual base salary range for this full-time position: </div><div>$108,000—$146,000 USD</div></div><div>Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. </div></div></div>

<h3>Job Description</h3><div>Job Description<div><div>Who are we?Optimized Payments is the only fintech firm purpose-built to find and unlock value wherever it resides in our portfolio's payment ecosystem. We've assembled a team with deep expertise across payments specialties to develop a proprietary analytics platform that finds actionable insights. We are an Atlanta based 17-year-old, and growing, company looking for talented individuals who want to grow with us. Our client portfolio includes Fortune 500 firms such as Apple, Staples, Safeway, Priceline, AutoNation, and the U.S. Postal Service.</div>Who are you?Are you proactive, client-focused, and seeking to join a growing fintech? Look no further! Our dynamic team is seeking a Technical Product Analyst to join us.OP is seeking an innovative and dedicated individual committed to both serving our customers and having fun! Driven, with an entrepreneurial spirit and a heart for fintech. We're looking for someone who wants to make a significant impact on the Company, Clients, and your Career. At Optimized Payments, our people embrace these qualities, so if this sounds like you then please read on!The Role:We are seeking a Technical Product Analyst to support the ongoing development and optimization of our products. This role will serve as a critical bridge between business stakeholders and technical teams, with responsibilities spanning requirement definition, quality validation, and product support. The Technical Product Analyst will collaborate closely with Data Engineering and Business Intelligence teams to ensure accurate delivery, effective prioritization, and clear communication. This position offers a growth track into a Technical Product Manager role, providing the opportunity to move from hands-on validation toward end-to-end product delivery ownership.This is a hybrid opportunity based in Atlanta.Responsibilities:<ul><li>Manage the intake, triage, and prioritization of bugs, enhancements, and ad-hoc product requests.</li><li>Conduct smoke testing and perform light QA/validation on technical deliverables.</li><li>Document product requirements, workflows, and processes to maintain consistency and knowledge continuity.</li><li>Partner with Data Engineering and Business Intelligence teams to facilitate communication, track progress, and provide timely updates to stakeholders.</li><li>Perform preliminary research and analysis to clarify requirements and support technical decision-making.</li><li>Assist with preparation and validation of data sources during platform and product migrations.</li><li>Support sprint planning and backlog management by aligning priorities with business and technical needs.</li></ul>Skills and Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Systems, Business Analytics, or related field, or equivalent professional experience.</li><li>1–3 years of experience in product management, business analysis, QA, or a related technical role.</li><li>Proficiency in SQL with knowledge of relational databases; experience with Snowflake strongly preferred.</li><li>Familiarity with data visualization tools such as Tableau, Power BI, Looker, or Sigma.</li><li>Strong analytical and problem-solving skills with high attention to detail.</li><li>Excellent communication and organizational skills with the ability to work effectively across teams.</li><li>Demonstrated ability to translate business requirements into actionable technical deliverables.</li></ul><div>What we offer:For Full-time Optimized Payments employees, we're offering the following benefits and perks<ul><li>Competitive salary and benefits package.</li><li>Stock Options</li><li>401(K) Plan</li><li>Flexible Discretionary PTO + Paid Holidays</li><li>Opportunity to be part of a dynamic, fast-growing company that will double in size in two years.</li><li>Hybrid work environment with flexibility to work from home 3 days a week.</li><li>A collaborative and inclusive company culture where your ideas are valued.</li><li>Free onsite covered parking and access to a full gym with showers.</li></ul> Employment EquityOptimized Payments strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.</div></div></div>

Insight Global are looking for a Product Analyst to join a Global Company. The Product Analyst will play a key role in supporting product initiatives, collaborating closely with stakeholders, engineers, and product leadership to define requirements, manage the backlog, and ensure the delivery of high‑value outcomes. This team work on an internal productivity tool used by internal staff to automate slide creation and refine content. In this role, you’ll work with the customer support team to establish and improve processes, participate in daily stand‑ups with engineers, lead backlog refinement sessions, and deliver internal product demos to showcase new features and progress. Key Responsibilities:<ul><li>Support product management activities across initiatives.</li><li>Help define the roadmap and support backlog prioritization.</li><li>Translate customer needs into user stories and requirements.</li><li>Collaborate with cross-functional teams (engineering, design, and business leadership).</li><li>Work closely with the engineering team in India and maintain flexibility for North America collaboration.</li><li>Track KPIs to measure delivery and adoption success.</li></ul> Must haves:<ul><li>Experience as a product analyst or product manager.</li><li>Experience supporting technology-driven product development in enterprise settings.</li><li>Strong communication and stakeholder management skills.</li><li>Experience with JIRA or similar tools.</li><li>Managing backlog, jira tickets.</li><li>Working with cross functional teams </li><li>Working with analytics. </li></ul> Plusses:<ul><li>Strong understanding of Agile principles; certifications (e.g., PSPO, CPO) preferred.</li><li>Experience with adobe analytics / datadog</li><li>GenAI experience</li><li>Engineering background</li><li>Experience working with APIs</li></ul>

Reed.co.uk is looking for a Senior Product Analyst to join their team in Holborn, London. We’re on the hunt for a Senior Product Analyst to lead our analytics function and help shape the future of Reed.co.uk. This is your chance to set the standard for product measurement, mentor a talented team, and turn data into strategies that transform customer experience. You’ll be the go-to expert, working hand-in-hand with product and engineering to embed analytics into everything we build. From defining KPIs to running experiments, optimising conversion and delivering insights that drive product strategy, this is a role where your impact will be felt across the business. What you’ll do:<ul><li>Lead and mentor a team of Product Analysts, setting direction, ensuring quality, and developing their skills</li><li>Define frameworks and KPIs that measure product success and guide decision-making across web and mobile</li><li>Partner with product managers, engineers, and business leaders to shape roadmaps and embed analytics in every stage of development</li><li>Analyse customer journeys end-to-end, uncovering insights that improve acquisition, engagement, and retention</li><li>Design, build, and maintain dashboards and visualisations that make insights accessible and actionable for teams across the business</li><li>Own our CRO programme — designing robust A/B and multivariate tests, monitoring outcomes, and embedding a culture of experimentation</li><li>Spot opportunities for optimisation and recommend strategies that directly impact growth, conversion, and customer experience</li><li>Champion best practices in analytics — from advanced statistical methods to new tools and techniques that push our capability forward</li></ul> What we’re looking for:<ul><li>5+ years in product, insights, or digital analytics.</li><li>Proven ability to lead, mentor, and inspire analysts</li><li>A strategic thinker who can influence product direction and bring stakeholders on the journey</li><li>Strong SQL expertise and confident with complex queries</li><li>Skilled in visualisation tools (Tableau, Looker, Power BI) and presenting data in a way that drives action</li><li>Hands-on with web analytics tools (Google Analytics, Adobe Analytics, or similar)</li><li>Deep experience in experimentation and CRO, including A/B and multivariate testing</li><li>Excellent communicator and a passion for continuous learning and pushing analytical boundaries</li></ul> Benefits<ul><li>Hybrid working as standard (minimum 3 days per week in office)</li><li>25 days annual leave plus bank holidays</li><li>Flexible holiday scheme </li><li>Paid time off to move home </li><li>Contributory pension scheme </li><li>Enhanced family leave benefits</li><li>Insurance benefits including life assurance</li><li>Love Mondays events </li><li>Discount schemes including gyms and popular retailers </li><li>Range of wellbeing and mental health support avenues</li><li>Central London office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep</li><li>These are just some great benefits we offer everyone working at Reed.co.uk!</li></ul>

<h3>Job Description</h3><div>Job Description<div>Company Description PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can focus on acquiring new customers while we make accepting payments a modern and seamless experience.PayNearMe has over 240 employees and is processing over $40B in payments annually. We are a fully-funded private company headquartered in Silicon Valley with our employees distributed across the U.S. This is an opportunity to join a high-growth, private, venture-backed company during its critical growth phase. Come help us solve our clients’ biggest payment problems.Job Description As a Senior Product Analyst at PayNearMe, you’ll shape, not just support, product decisions. You’ll define success metrics, analyze complex user behaviors, and uncover growth levers that directly influence our roadmap.Beyond hands-on analytics, you’ll raise the data fluency bar across product teams. From building scalable KPI frameworks to leading experimentation and instrumentation practices, you’ll bring clarity to ambiguity and scale impact across product development. What You’ll DoMetrics & Measurement<ul><li>Own and evolve product KPI frameworks, including success metrics, input levers, and performance monitoring.</li><li>Scale event tracking and instrumentation practices with product and engineering.</li><li>Build dashboards and reporting that drive decisions across Product, Design, Ops, and GTM teams.</li><li>Design and implement experimentation programs (test design, success criteria, post-test analysis).</li></ul>Insights & Storytelling<ul><li>Identify opportunity areas for product analytics and prioritize based on business impact.</li><li>Communicate insights through compelling data stories tailored for technical and non-technical audiences, including executives.</li></ul>Innovation & Leadership<ul><li>Partner with product and engineering on emerging technologies to augment analytics workflows, including GenAI, agentic systems, and autonomous agents.</li><li>Lead cross-functional initiatives such as voice-of-customer, user segmentation, retention diagnostics, and funnel optimization.</li><li>Serve as a thought partner to product leaders, PMs, and development teams on analytics strategies.</li></ul>Qualifications Core Analytics Expertise<ul><li>6-9 years in product analytics, data science, or business intelligence (B2B SaaS or fintech preferred).</li><li>Mastery of SQL and fluency with modern BI and data tools (Looker, Tableau, PowerBI, dbt, etc.).</li><li>Deep knowledge of product metrics such as funnels, retention, cohorts, segmentation, and feature engagement.</li><li>Ability to structure ambiguous problems and influence product strategy through insights.</li><li>Familiarity with event tracking schemas and tools (Amplitude, Segment, Google Analytics).</li><li>Exposure to or collaboration with analytics engineering teams; understanding of dbt or event schema design is a plus.</li><li>Hands-on experience with AI and ML techniques including predictive modeling, NLP, and agentic systems.</li><li>Proven track record shaping experimentation programs and guiding test design and measurement.</li></ul>Communication & Leadership<ul><li>Confident storyteller who translates analysis into clear, actionable decisions.</li><li>Skilled at influencing cross-functional teams and aligning stakeholders at every level.</li></ul>Nice to Have<ul><li>Experience in payments, lending, or regulated industries.</li><li>Comfort with Python or R for advanced statistical analysis.</li></ul> Additional Information Why Join Us?:<ul><li>Competitive salary and benefits with growth-company options grant</li><li>Fast- paced and professional work culture</li><li>Stock options with standard startup vesting - 1 year cliff; 4 years total</li><li>$50 monthly communication expense stipend to go towards your phone/internet bill</li><li>$250 stipend to enhance your WFH setup</li><li>Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)</li><li>Premium medical benefits including vision and dental (100% coverage for employees)</li><li>Company-sponsored life and disability insurance</li><li>Paid parental bonding leave</li><li>Paid sick leave, jury duty, bereavement</li><li>401k plan</li><li>Flexible Time Off (our team members typically take off ~3-4 weeks per year)</li><li>Volunteer Time Off</li><li>13 scheduled holidays</li></ul>Salary Range: $165,000 - $185,000 PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.—CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICEEffective Date: January 1, 2020Last Reviewed on: December 23, 2019PayNearMe, Inc. (the “Company”) is providing you with this Notice (“Notice”) to inform you about:<ol><li>the categories of Personal Information that the Company collects and maintains about applicants; and</li><li>the purposes for which the Company uses that Personal Information.</li></ol>For purposes of this Notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company.<ol><li>Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a place to work, and for workforce reporting and data analytics/trend analysis.</li><li>Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to comply with the Company’s legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant’s medical emergency.</li><li>Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California’s Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to comply with Federal and California law related to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations.</li><li>Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing.</li><li>Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well.</li><li>Background Screening Information. In the event that an applicant is given a formal job offer, the Company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. The Company collects this Personal Information to screen for risks to the Company and its clients, and continued suitability for their jobs and to evaluate applicants for promotions.</li></ol>Assistance for Disabled ApplicantsAlternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance.All your information will be kept confidential according to EEO guidelines.</div></div>

About the RoleWe are looking for a seasoned Product Analyst with experience in P&C insurance to join our diverse team in supporting a Generative AI initiative involving complex integrations across front end, MuleSoft APIs, and backend systems. This role will require on-site work from our Jersey City office, so please only apply if that is feasible for you. Key Responsibilities:<ul><li>Collaborate with business and technical teams to gather and analyze requirements for Gen AI features.</li><li>Translate business needs into user stories and technical specifications.</li><li>Work closely with engineering teams to support integrations using Frontend technologies, MuleSoft, and backend services.</li><li>Ensure alignment with insurance product rules, workflows, and regulatory requirements.</li><li>Drive UAT and support go-live readiness.</li></ul> Responsibilities<ul><li>8+ years of experience as a Product Analyst or Business Analyst in P&C insurance.</li><li>Strong understanding of Gen AI concepts and use cases.</li><li>Hands-on experience with API integration projects, preferably using MuleSoft.</li><li>Ability to work across UI, middleware, and backend layers.</li><li>Excellent communication and stakeholder management skills.</li></ul> QualificationsMust-Have:<ul><li>8+ years of experience as a Product Analyst or Business Analyst, with a strong focus on Property & Casualty (P&C) insurance.</li><li>Proven expertise in insurance operations, including policy administration, claims, underwriting, and regulatory compliance.</li><li>Demonstrated experience in driving complex integration projects, involving front-end, MuleSoft (or similar middleware), and backend systems.</li><li>Strong track record of collaborating with cross-functional teams including developers, architects, data scientists, and QA.</li><li>Experience working on AI/ML or Generative AI initiatives, particularly in regulated industries.</li><li>Solid understanding of API integrations, data contracts, and end-to-end data flows in enterprise systems.</li><li>Proficiency with Agile delivery frameworks, backlog grooming, user story creation, and sprint planning.</li><li>Strong skills in requirements gathering, process mapping, impact analysis, and stakeholder communication.</li><li>Hands-on experience using tools like JIRA, Confluence, Figma, or other product collaboration platforms.</li></ul> Nice-to-Have:<ul><li>Exposure to Generative AI tools and platforms, including LLMs and prompt engineering.</li><li>Familiarity with insurance core platforms (e.g., Guidewire, Duck Creek).</li><li>Experience integrating AI features into customer-facing portals or internal underwriting tools.</li><li>Understanding of data governance, security, and compliance specific to AI in the insurance sector.</li><li>Background in UI/UX collaboration and iterative prototyping.</li></ul> **We're open to both independent contractors and FTE hires for this role** Company Overview and Culture EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit <a>www.exlservice.com</a>.EEO/Minorities/Females/Vets/Disabilities To view our total rewards offered click here —> <a>https://www.exlservice.com/us-careers-and-benefits</a> Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits. Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Question	Topic	Difficulty	Ask Chance
Boarding Times Bias	Statistics	Medium	Very High
Player Analysis	SQL	Easy	Very High
Distance Traveled	SQL	Easy	Very High