Arthur J. Gallagher & Co. Product Manager Interview Questions + Guide in 2025

Arthur J. Gallagher & Co. is a global leader in insurance, risk management, and consulting services, dedicated to empowering clients and communities to thrive through innovative solutions.

As a Product Manager at Gallagher, you will play a pivotal role in shaping the future of product offerings within a rapidly evolving landscape of cybersecurity and insurance services. This role requires you to leverage your expertise in product management and risk management to develop and enhance core cyber products and services. You will be responsible for driving the product vision, setting strategic objectives, and collaborating with cross-functional teams to ensure the delivery of impactful cybersecurity solutions.

Key responsibilities include partnering with domain leaders to define maturity targets for cyber capabilities, leading efforts for executive reporting and budget management, assisting in the development of cyber training and awareness programs, and supporting strategic initiatives as needed. You will need to possess a strong understanding of cybersecurity frameworks and risk assessment methodologies, along with excellent interpersonal and problem-solving skills.

The ideal candidate will exhibit strong communication abilities, a self-starter attitude, and the resilience to handle various demands in a regulated and globally distributed environment. A background in the insurance and risk management domain will be advantageous, reflecting Gallagher's commitment to excellence and innovation.

This guide aims to equip you with a comprehensive understanding of the Product Manager role at Gallagher, enabling you to articulate your experiences and qualifications effectively during the interview process. Prepare to demonstrate your technical expertise and alignment with Gallagher's values and mission.

The interview process for a Product Manager at Arthur J. Gallagher & Co. is structured to assess both technical and interpersonal skills, ensuring candidates align with the company's values and the specific demands of the role.

1. Initial Screening

The process typically begins with an initial phone screening conducted by a recruiter. This conversation focuses on your background, experience, and understanding of the role. The recruiter will gauge your fit for the company culture and discuss your motivations for applying. This is also an opportunity for you to ask questions about the company and the position.

2. Aptitude Test

Following the initial screening, candidates may be required to complete an aptitude test. This assessment includes a variety of questions that cover basic reasoning, mathematics, SQL, and object-oriented programming concepts. The test is designed to evaluate your analytical skills and technical knowledge relevant to the role. Importantly, there are no negative marks for incorrect answers, allowing candidates to approach the test with confidence.

3. In-Person Interviews

Candidates who successfully pass the aptitude test will move on to a series of in-person interviews. Typically, this involves 3 to 5 rounds, where you will meet with various stakeholders, including hiring managers, team members, and possibly senior executives. These interviews are often conversational in nature, focusing on your past experiences, project management skills, and how you handle challenges. Expect to discuss specific projects you've worked on and how they relate to the responsibilities of the Product Manager role.

4. Behavioral Assessment

Throughout the in-person interviews, you will encounter behavioral questions that require you to demonstrate your problem-solving abilities and interpersonal skills. The STAR (Situation, Task, Action, Result) method is commonly used to frame your responses, allowing you to provide structured and comprehensive answers. Interviewers will be looking for evidence of your ability to collaborate, lead teams, and drive product initiatives.

5. Final Presentation

In some cases, candidates may be asked to prepare a presentation as part of the final interview round. This presentation could involve outlining a product strategy or discussing how you would approach a specific challenge within the company. This step is crucial as it allows you to showcase your communication skills and strategic thinking.

As you prepare for your interview, consider the types of questions that may arise in each of these stages, particularly those that relate to your experience in product management and your understanding of the cybersecurity landscape.

Here are some tips to help you excel in your interview.

Understand the Interview Structure

The interview process at Gallagher typically involves multiple rounds, including an initial aptitude test followed by face-to-face interviews. Familiarize yourself with the structure, as it often includes discussions with various team members, including brokers and hiring managers. This will help you prepare for the different perspectives and expectations you may encounter.

Prepare for Behavioral Questions

Gallagher places a strong emphasis on cultural fit and interpersonal skills. Be ready to answer behavioral questions using the STAR (Situation, Task, Action, Result) method. Reflect on your past experiences and how they align with Gallagher's values, such as collaboration, resilience, and problem-solving. This will demonstrate your ability to thrive in their work environment.

Showcase Your Technical Skills

While the interviews may not focus heavily on technical skills, having a solid understanding of product management principles, risk management, and cybersecurity will set you apart. Be prepared to discuss your experience with relevant tools and methodologies, and how they can contribute to Gallagher's goals. Highlight any certifications you hold, such as CISSP or CISM, as these are valuable in the cybersecurity domain.

Communicate Your Value Proposition

During the interviews, be clear about why you are the ideal fit for Gallagher. Articulate your unique skills and experiences that align with the role of a Product Manager. Prepare to answer questions like "Why should we hire you?" by emphasizing your understanding of the insurance and risk management industry, as well as your ability to drive product vision and strategy.

Emphasize Your Adaptability

Gallagher values flexibility and resilience. Be prepared to discuss how you handle changing priorities and unexpected challenges. Share examples of how you've successfully navigated complex situations in the past, demonstrating your ability to adapt and thrive in a dynamic environment.

Engage with Your Interviewers

The interview process is not just about answering questions; it's also an opportunity for you to assess if Gallagher is the right fit for you. Prepare thoughtful questions that show your interest in the company and the role. Inquire about team dynamics, growth opportunities, and how Gallagher supports its employees' professional development.

Follow Up Professionally

After your interviews, send a thank-you email to express your appreciation for the opportunity to interview. This is a chance to reiterate your interest in the position and briefly highlight how your skills align with Gallagher's needs. A well-crafted follow-up can leave a positive impression and keep you top of mind as they make their decision.

By following these tips, you'll be well-prepared to navigate the interview process at Gallagher and showcase your potential as a Product Manager. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Product Manager interview at Arthur J. Gallagher & Co. The interview process will likely focus on your experience in product management, your understanding of cybersecurity, and your ability to work collaboratively across teams. Be prepared to discuss your past projects, your approach to product development, and how you handle challenges in a fast-paced environment.

Product Management

1. Can you describe your experience with product road mapping and how you prioritize features?

This question aims to assess your strategic thinking and ability to manage product development effectively.

How to Answer

Discuss your approach to creating a product roadmap, including how you gather input from stakeholders and prioritize features based on business value and user needs.

Example

“In my previous role, I collaborated with cross-functional teams to gather insights and feedback, which I then used to create a prioritized product roadmap. I employed a scoring system that considered factors like user impact, technical feasibility, and alignment with business goals to ensure we focused on the most valuable features first.”

2. How do you handle conflicting priorities from different stakeholders?

This question evaluates your conflict resolution and negotiation skills.

How to Answer

Explain your process for managing stakeholder expectations and how you facilitate discussions to reach a consensus.

Example

“When faced with conflicting priorities, I organize a meeting with the stakeholders to discuss their needs and the potential impact of each request. By presenting data and aligning on the overall product vision, I help facilitate a decision that balances their needs with the product strategy.”

3. Describe a time when you had to pivot a product strategy. What was the outcome?

This question assesses your adaptability and decision-making skills.

How to Answer

Share a specific example where you had to change direction based on new information or market feedback, and highlight the results of that pivot.

Example

“During a product launch, we received feedback indicating that a key feature was not resonating with users. I quickly organized a team brainstorming session to explore alternatives, which led us to pivot our strategy and focus on enhancing user experience. This resulted in a 30% increase in user engagement post-launch.”

4. What metrics do you consider most important for measuring product success?

This question gauges your understanding of product metrics and analytics.

How to Answer

Discuss the key performance indicators (KPIs) you track and why they are important for assessing product performance.

Example

“I focus on metrics such as user adoption rates, customer satisfaction scores, and churn rates. These metrics provide insights into how well the product meets user needs and help identify areas for improvement.”

Cybersecurity Knowledge

5. What experience do you have in the cybersecurity domain, and how does it inform your product management approach?

This question seeks to understand your background in cybersecurity and its relevance to product management.

How to Answer

Highlight your experience in cybersecurity and how it influences your decision-making in product development.

Example

“I have over three years of experience in cybersecurity, where I worked closely with security teams to understand threat landscapes. This knowledge allows me to prioritize security features in product development and ensure that our solutions are robust against emerging threats.”

6. How do you stay updated on cybersecurity trends and threats?

This question assesses your commitment to continuous learning in a rapidly evolving field.

How to Answer

Share the resources you use to keep informed about cybersecurity developments, such as industry publications, webinars, or professional networks.

Example

“I regularly read cybersecurity blogs, attend industry conferences, and participate in webinars. I also engage with professional networks to exchange insights with peers, which helps me stay informed about the latest trends and threats.”

Behavioral Questions

7. Describe a challenging project you managed. What was your approach to overcoming obstacles?

This question evaluates your problem-solving skills and resilience.

How to Answer

Provide a specific example of a challenging project, the obstacles you faced, and the strategies you employed to overcome them.

Example

“In a previous project, we faced significant delays due to resource constraints. I organized daily stand-up meetings to identify blockers and reallocated resources where necessary. This proactive approach helped us get back on track and meet our deadlines.”

8. How do you ensure effective communication within your team and with other departments?

This question assesses your communication skills and ability to foster collaboration.

How to Answer

Discuss your strategies for maintaining clear communication and collaboration across teams.

Example

“I implement regular check-ins and use project management tools to keep everyone informed about progress and changes. I also encourage open dialogue and feedback, which fosters a collaborative environment and ensures alignment on goals.”

9. What motivates you to work in product management, particularly in the cybersecurity space?

This question aims to understand your passion and commitment to the role.

How to Answer

Share your motivations for pursuing a career in product management and your interest in cybersecurity.

Example

“I am passionate about creating products that solve real-world problems, and cybersecurity is a critical area that impacts everyone. The challenge of developing solutions that protect users and businesses motivates me to continuously innovate and improve our offerings.”