Epic! Business Analyst Interview Questions + Guide in 2025

Epic! is a leading digital reading platform dedicated to fostering a love for reading among children and providing educators and parents with the resources needed to support literacy development.

The Business Analyst role at Epic! is centered around understanding and optimizing the company's operations through rigorous analysis and strategic planning. Key responsibilities include collaborating with cross-functional teams to identify business needs, analyzing data to drive decisions, and presenting insights to stakeholders, including CXOs and external partners. Ideal candidates will possess strong analytical skills, proficiency in SQL, and experience with product metrics to help measure success and drive improvements. A background in project management, coupled with excellent communication skills, will enable the Business Analyst to manage initiatives effectively and facilitate discussions across various functions. A proactive, self-starter attitude combined with the ability to handle complex problems will align well with Epic!'s commitment to innovation and excellence in the educational space.

This guide aims to equip candidates with the necessary insights and preparation strategies to excel in their interview at Epic! for the Business Analyst position.

The interview process for a Business Analyst at Epic! is structured and thorough, designed to assess both technical and interpersonal skills essential for the role. The process typically unfolds in several key stages:

1. Initial Screening

The first step is a brief phone screening, usually lasting around 30 minutes. During this call, a recruiter will discuss the role, the company culture, and your background. This is an opportunity for you to express your interest in the position and ask any preliminary questions about the company and the role.

2. Online Assessment

Following the initial screening, candidates are required to complete a comprehensive online assessment. This assessment is divided into multiple sections, including timed logic and math questions, a coding section, and questions based on a fictional programming language. The assessment is designed to evaluate your analytical skills, problem-solving abilities, and technical knowledge. It typically takes several hours to complete, so be prepared to allocate sufficient time.

3. Technical Interview

Candidates who perform well on the online assessment will be invited to a technical interview. This interview may involve a mix of one-on-one and group formats, where you will engage in discussions about your past projects and experiences. Expect to answer questions that assess your understanding of business operations, process optimization, and your ability to work with cross-functional teams. You may also be asked to present a case study or a project relevant to the role.

4. Behavioral Interview

The behavioral interview is a crucial component of the process, focusing on your interpersonal skills and cultural fit within the organization. Interviewers will ask about your experiences working in teams, managing projects, and handling conflicts. This is your chance to demonstrate your communication skills and how you can effectively collaborate with both technical and non-technical stakeholders.

5. Final Interview

The final stage often involves a more in-depth discussion with senior team members or executives. This may include a presentation where you showcase your understanding of the role and how you can contribute to the company's goals. The focus here is on your strategic thinking, decision-making abilities, and how you can drive process improvements within the organization.

As you prepare for your interview, it's essential to familiarize yourself with the types of questions that may be asked during each stage of the process.

Here are some tips to help you excel in your interview.

Prepare for a Rigorous Assessment

The interview process at Epic is known for its extensive assessments, which often include a combination of technical, logical reasoning, and behavioral evaluations. Be prepared to spend several hours on these assessments, as they are a critical part of the selection process. Familiarize yourself with the types of questions you might encounter, such as logic puzzles, basic math problems, and coding challenges. Practicing on platforms like LeetCode can be beneficial, especially for the coding sections.

Master the Art of Communication

As a Business Analyst, you will need to communicate effectively with both technical and non-technical stakeholders. During your interviews, focus on demonstrating your ability to articulate complex ideas clearly and concisely. Be prepared to discuss your previous experiences in facilitating discussions among cross-functional teams and how you managed to bridge communication gaps. Highlight your presentation skills, as you may be asked to present case studies or project outcomes.

Emphasize Your Analytical Skills

Given the role's emphasis on analytical and decision-making skills, be ready to showcase your proficiency in statistical and mathematical modeling. Discuss specific examples from your past experiences where you utilized these skills to drive business outcomes or optimize processes. You may also be asked to solve analytical problems during the interview, so practice explaining your thought process as you work through these challenges.

Showcase Your Project Management Experience

Epic values candidates who can manage complex initiatives across multiple functions. Be prepared to discuss your project management experience, including how you have handled project scope, timelines, and stakeholder expectations. If you have experience with methodologies like Six Sigma or PMP, be sure to mention this, as it aligns well with the role's requirements.

Be Ready for Behavioral Questions

Expect a range of behavioral questions that assess your problem-solving abilities, teamwork, and adaptability. Use the STAR (Situation, Task, Action, Result) method to structure your responses, providing clear examples of how you have navigated challenges in previous roles. Questions may include scenarios about conflict resolution or how you would handle changes in project scope.

Understand the Company Culture

Epic is known for its collaborative and supportive work environment. During your interview, express your enthusiasm for working in a team-oriented setting and your willingness to contribute to a positive workplace culture. Research the company's values and be prepared to discuss how your personal values align with theirs.

Follow Up with Insightful Questions

At the end of your interview, you will likely have the opportunity to ask questions. Use this time to demonstrate your interest in the role and the company. Ask about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your engagement but also helps you assess if the company is the right fit for you.

By following these tips and preparing thoroughly, you can position yourself as a strong candidate for the Business Analyst role at Epic. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Analyst interview at Epic!. The interview process will likely assess a combination of technical skills, analytical thinking, and behavioral competencies. Candidates should be prepared to demonstrate their problem-solving abilities, project management experience, and communication skills, particularly in cross-functional settings.

Technical Skills

1. Can you describe a complex project you managed and the methodologies you used?

This question aims to assess your project management skills and familiarity with methodologies like Agile or Six Sigma.

How to Answer

Discuss a specific project, detailing your role, the methodologies applied, and the outcomes achieved. Highlight any challenges faced and how you overcame them.

Example

“I managed a cross-departmental project to implement a new ERP system. I utilized Agile methodologies to ensure flexibility and responsiveness to stakeholder feedback. Despite initial resistance from some departments, I facilitated workshops that clarified the benefits, leading to a successful rollout ahead of schedule.”

2. How do you approach data analysis when evaluating business processes?

This question evaluates your analytical skills and understanding of data-driven decision-making.

How to Answer

Explain your process for gathering data, the tools you use for analysis, and how you translate findings into actionable insights.

Example

“I start by identifying key performance indicators relevant to the business process. I use SQL to extract data from our databases and then employ Excel for analysis. By visualizing the data, I can identify trends and present recommendations to stakeholders effectively.”

3. Describe a time when you had to present complex information to a non-technical audience.

This question assesses your communication skills and ability to simplify complex concepts.

How to Answer

Share an experience where you successfully communicated technical information to a non-technical audience, focusing on your approach to making the information accessible.

Example

“I once presented a data analysis report to the marketing team. I used simple visuals and avoided jargon, focusing on how the data impacted their strategies. This approach helped them understand the insights and implement changes effectively.”

4. What tools and software are you proficient in for business analysis?

This question gauges your technical proficiency and familiarity with industry-standard tools.

How to Answer

List the tools you are experienced with, explaining how you have used them in past roles to enhance business processes.

Example

“I am proficient in Microsoft Excel for data analysis, SQL for database querying, and PowerPoint for presentations. Additionally, I have experience with project management tools like JIRA and Trello to track project progress and collaborate with teams.”

Behavioral Questions

1. How do you handle conflicts among team members?

This question evaluates your interpersonal skills and conflict resolution strategies.

How to Answer

Describe a specific instance where you successfully resolved a conflict, focusing on your approach and the outcome.

Example

“In a previous project, two team members disagreed on the project direction. I facilitated a meeting where each could express their views. By encouraging open communication, we found a compromise that incorporated both perspectives, ultimately strengthening the project.”

2. Can you give an example of a time you identified a significant opportunity for process improvement?

This question assesses your proactive approach to identifying and implementing improvements.

How to Answer

Share a specific example where you recognized an inefficiency and the steps you took to address it.

Example

“I noticed that our reporting process was taking too long due to manual data entry. I proposed automating the data collection using a new software tool, which reduced reporting time by 50% and allowed the team to focus on analysis rather than data entry.”

3. Describe a situation where you had to adapt to significant changes in a project.

This question evaluates your flexibility and adaptability in a dynamic work environment.

How to Answer

Discuss a specific project where changes occurred and how you adjusted your approach to ensure success.

Example

“During a project to implement a new CRM system, the scope changed significantly due to new client requirements. I quickly reassessed our timeline and resources, communicated the changes to the team, and adjusted our project plan to accommodate the new requirements without delaying the launch.”

4. What motivates you to excel in your role as a Business Analyst?

This question seeks to understand your intrinsic motivations and how they align with the company’s goals.

How to Answer

Reflect on what aspects of the role you find most fulfilling and how they drive your performance.

Example

“I am motivated by the opportunity to solve complex problems and make a tangible impact on the organization. Seeing how my analyses lead to improved processes and better decision-making for the company is incredibly rewarding for me.”

Cross-Functional Collaboration

1. How do you ensure effective communication with stakeholders from different departments?

This question assesses your communication skills and ability to work collaboratively.

How to Answer

Explain your strategies for maintaining clear communication and fostering collaboration among diverse teams.

Example

“I prioritize regular check-ins and updates with stakeholders from different departments. I also tailor my communication style to suit the audience, ensuring that technical details are explained in a way that is relevant to their specific needs.”

2. Can you describe a time when you had to influence a decision made by senior management?

This question evaluates your ability to advocate for your ideas and influence others.

How to Answer

Share an experience where you successfully influenced a decision, focusing on your approach and the outcome.

Example

“I presented a data-driven proposal to senior management for a new marketing strategy. By clearly outlining the potential ROI and backing it with solid data, I was able to gain their support, leading to a successful implementation that increased our market share.”

3. How do you prioritize tasks when managing multiple projects?

This question assesses your organizational skills and ability to manage competing priorities.

How to Answer

Discuss your approach to prioritization, including any tools or methods you use to stay organized.

Example

“I use a combination of project management software and a priority matrix to assess the urgency and importance of tasks. This helps me allocate my time effectively and ensure that critical deadlines are met without compromising quality.”

4. What strategies do you use to gather requirements from stakeholders?

This question evaluates your ability to elicit information and understand stakeholder needs.

How to Answer

Explain your methods for gathering requirements, including any specific techniques or tools you employ.

Example

“I conduct structured interviews and workshops with stakeholders to gather requirements. I also use surveys to reach a broader audience and ensure that all perspectives are considered in the requirements-gathering process.”