Change Healthcare Business Intelligence Interview Questions + Guide in 2025

Change Healthcare is a leading provider of technology solutions and services for the healthcare industry, dedicated to improving patient outcomes and reducing costs through data-driven insights.

The Business Intelligence (BI) role at Change Healthcare is pivotal in driving strategic decision-making by transforming raw data into actionable insights. Key responsibilities include designing and maintaining BI solutions, performing data analysis, and collaborating with various teams to identify business needs and provide analytical support. Required skills for this position encompass strong proficiency in SQL, as it is essential for querying databases and manipulating data effectively. Additionally, a solid understanding of algorithms and analytics is beneficial, as these elements play a critical role in developing efficient data processing methods. Candidates should also exhibit analytical thinking, problem-solving abilities, and effective communication skills, as the role often requires presenting findings to stakeholders. Familiarity with healthcare data and systems will further enhance a candidate's fit, aligning with Change Healthcare's mission to deliver innovative solutions to the healthcare industry.

This guide will equip you with the knowledge and insights needed to excel in your interview for the Business Intelligence role at Change Healthcare, helping you understand the key skills and expectations specific to this position.

The interview process for a Business Intelligence role at Change Healthcare is structured and typically consists of several key stages designed to assess both technical and interpersonal skills.

1. Initial Screening

The process begins with an initial screening, usually conducted by a recruiter via phone or video call. This conversation focuses on your background, experience, and motivation for applying to Change Healthcare. The recruiter will also gauge your familiarity with the healthcare industry and the specific requirements of the Business Intelligence role.

2. Technical Assessment

Following the initial screening, candidates are often required to complete a technical assessment. This may include a take-home test or an online coding challenge that evaluates your understanding of data structures, SQL proficiency, and analytical skills. The assessment is designed to test your ability to work with data and solve problems relevant to the role.

3. Technical Interview

Candidates who successfully pass the technical assessment will move on to a technical interview. This interview typically involves discussions with team members or managers who will ask questions related to your technical skills, including SQL, data analysis, and any relevant tools or technologies you have experience with. Expect to answer questions that assess your problem-solving abilities and your approach to data-related challenges.

4. Behavioral Interview

The next step in the process is a behavioral interview, which may be conducted by a panel of interviewers. This round focuses on your past experiences, teamwork, and how you handle various workplace situations. Questions may revolve around your ability to communicate effectively, manage conflicts, and adapt to changes within the organization.

5. Final Interview

In some cases, a final interview may be conducted with higher-level management or executives. This interview is often more informal and aims to assess cultural fit within the organization. You may be asked about your long-term career goals and how they align with Change Healthcare's mission and values.

6. Offer and Negotiation

If you successfully navigate the previous stages, you will receive a job offer. This stage may involve discussions about salary, benefits, and other terms of employment. Change Healthcare is known for being transparent about their compensation packages and company culture.

As you prepare for your interview, consider the types of questions that may arise during each stage of the process.

Here are some tips to help you excel in your interview.

Understand the Company’s Current Landscape

Change Healthcare is undergoing significant changes, including a merger with UnitedHealth. Familiarize yourself with the implications of this merger and how it may affect the company's operations and culture. Being knowledgeable about the company's strategic direction will not only impress your interviewers but also help you assess if this is the right environment for you.

Prepare for Technical Assessments

Given the emphasis on SQL in the role, ensure you are well-versed in SQL queries, data structures, and algorithms. Practice common SQL problems, including joins, subqueries, and performance optimization techniques. You may also encounter questions related to data analysis and visualization tools, so brush up on your experience with any relevant software or programming languages, particularly Python, as it may come up in discussions.

Be Ready for Behavioral Questions

Expect a range of behavioral questions that assess your problem-solving abilities and how you handle feedback. Prepare examples from your past experiences that demonstrate your analytical skills, adaptability, and teamwork. For instance, be ready to discuss a time when you made a recommendation that was not well received and how you navigated that situation.

Showcase Your Attention to Detail

The role requires a detail-oriented mindset, especially when dealing with data analysis and reporting. During the interview, emphasize your ability to manage complex datasets and ensure accuracy in your work. You might be asked about your approach to quality assurance and how you ensure the integrity of your analyses.

Engage with the Interviewers

The interview process at Change Healthcare tends to be structured and involves multiple rounds. Use this to your advantage by engaging with your interviewers. Ask insightful questions about their experiences, the team dynamics, and the challenges they face. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.

Prepare for a Panel Interview

You may encounter a panel interview format, so practice articulating your thoughts clearly and confidently in front of multiple interviewers. Be prepared to answer questions from different perspectives, as each panel member may focus on various aspects of your experience and skills.

Follow Up Professionally

After your interview, send a thank-you email to express your appreciation for the opportunity to interview. This is a chance to reiterate your interest in the position and briefly mention any key points you may want to clarify or expand upon. A thoughtful follow-up can leave a lasting impression.

By following these tips, you can approach your interview with confidence and a clear strategy, increasing your chances of success at Change Healthcare. Good luck!

In this section, we’ll review the various interview questions that might be asked during a Business Intelligence interview at Change Healthcare. The interview process will likely assess your technical skills, experience in data analysis, and your ability to communicate effectively within a team. Familiarize yourself with SQL, data structures, and the healthcare domain to stand out.

Technical Skills

1. What is the runtime of traversing a linked list?

Understanding data structures is crucial for this role, and you should be prepared to discuss their complexities.

How to Answer

Explain the concept of linked lists and their traversal. Mention the time complexity associated with this operation.

Example

"The runtime for traversing a linked list is O(n), where n is the number of nodes in the list. This is because you need to visit each node once to access its value."

2. What tools do you use to analyze SQL queries?

This question assesses your familiarity with SQL and your analytical skills.

How to Answer

Discuss the tools you have used for SQL analysis and how they help in optimizing queries.

Example

"I typically use tools like SQL Server Management Studio and EXPLAIN in PostgreSQL to analyze query performance. These tools help me identify slow queries and optimize them by examining execution plans."

3. Can you explain the differences between clustered and non-clustered indexes in SQL?

This question tests your understanding of database indexing, which is vital for performance tuning.

How to Answer

Define both types of indexes and their use cases in database management.

Example

"A clustered index sorts and stores the data rows in the table based on the index key, meaning there can only be one clustered index per table. In contrast, a non-clustered index creates a separate structure from the data rows, allowing for multiple non-clustered indexes on a table."

4. Describe a situation where you made a recommendation based on data analysis and it was not well received.

This question evaluates your ability to handle feedback and communicate effectively.

How to Answer

Share a specific example, focusing on the data-driven approach you took and how you managed the situation.

Example

"I once recommended a change in our reporting metrics based on user engagement data. However, the team was resistant due to their established processes. I organized a follow-up meeting to present the data more clearly, which eventually led to a productive discussion and acceptance of my recommendation."

5. How would you ask your client to get the required business data to carry on data analysis?

This question assesses your communication skills and understanding of client interactions.

How to Answer

Discuss the importance of clear communication and the types of questions you would ask to gather necessary data.

Example

"I would start by explaining the purpose of the data analysis and what specific insights we aim to achieve. Then, I would ask targeted questions about their data sources, formats, and any existing reports that could help us."

Behavioral Questions

1. What are your strengths and weaknesses?

This question helps interviewers gauge your self-awareness and honesty.

How to Answer

Be candid about your strengths and weaknesses, and provide examples of how you leverage your strengths and work on your weaknesses.

Example

"My strength lies in my analytical skills, which allow me to derive actionable insights from complex datasets. A weakness I’m working on is my public speaking; I’ve been taking workshops to improve my presentation skills."

2. How do you prioritize your workloads?

This question assesses your time management and organizational skills.

How to Answer

Explain your approach to prioritizing tasks and managing deadlines.

Example

"I prioritize my workload by assessing the urgency and impact of each task. I use tools like Trello to keep track of my tasks and deadlines, ensuring that I focus on high-impact projects first."

3. Describe a time when you had to overcome a significant challenge at work.

This question evaluates your problem-solving skills and resilience.

How to Answer

Share a specific challenge, the steps you took to overcome it, and the outcome.

Example

"During a project, we faced a data integrity issue that threatened our timeline. I coordinated with the data engineering team to identify the root cause and implemented a temporary solution while we worked on a permanent fix, allowing us to meet our deadline."

4. Why do you want to work here?

This question gauges your interest in the company and role.

How to Answer

Discuss what attracts you to Change Healthcare and how your values align with the company’s mission.

Example

"I am drawn to Change Healthcare because of its commitment to improving healthcare through technology. I believe my background in data analysis can contribute to meaningful projects that enhance patient care."

5. How would you handle a situation where your manager disagrees with your analysis?

This question assesses your interpersonal skills and ability to handle conflict.

How to Answer

Explain your approach to constructive discussions and how you would present your findings.

Example

"I would first listen to my manager's concerns to understand their perspective. Then, I would present my analysis with supporting data and be open to feedback, aiming for a collaborative solution."