Company :

enGen

Job Description :

JOB SUMMARY

We are seeking an experienced Salesforce Marketing Cloud Developer to join our agile software engineering team. This integral role requires a broad understanding of enterprise-wide architecture and the technical execution of scalable software applications across all digital channels. You will be involved in all aspects of the software development lifecycle, from initial idea generation and business analysis through technical design and development using the latest technologies and design patterns. You will collaborate closely with Product Owners, Product Managers, Solution Architects, and Project Managers to design, develop, and maintain high-quality solutions. This requires a self-starter with a demonstrated ability to work independently and achieve results, while contributing effectively to a team environment and adhering to agile methodologies, SDLC, and PMLC. The ideal candidate will utilize Salesforce best practices, stay current with the latest releases, and maintain high security standards. Continuous improvement of design processes through experimentation and learning with emerging methodologies is also key.

ESSENTIAL RESPONSIBILITIES

Responsible for designing and creating engineering specifications for software applications and programs. Responsible for writing code that adheres to coding standards. Perform code reviews.

Responsible for idea generation, exploring and suggesting appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance.

Part of an agile work team and responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner.

Help in story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in applicable software (ex: RTC or Jira), and updates status and assignment accordingly

Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to senior developers/principals on a regular basis.

Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Computer Science, Computer Engineering or closely related field

Preferred

Master's Degree in Computer Science, Computer Engineering or a related field

EXPERIENCE

Required

1 year proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems

To include:

1 years experience in at least one modern programming languages (Java, Python, JavaScript, ACE, IIB/ITX, Informatica preferred), and experience with at least two of the following: React, Angular v4+, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services.

1 years of understanding of web services technologies such as REST, HTTPS, JSON

Preferred

3 years with one or more general purpose programming languages including but not limited to: Java, Python (Django/Flask), C/C++, C#, Objective C, JavaScript, or Go

To Include:

3 years in defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities

3 years of working with a variety of technology systems, designing solutions or developing applications in healthcare

3 years of translating design mockups, prototypes and user stories into working applications

3 years of ability to produce code that is fault-tolerant, efficient, and maintainable

LICENSES or CERTIFICATIONS

Required

None

Preferred

Salesforce Marketing Cloud Administrator

Salesforce Marketing Cloud Consultant

Salesforce Marketing Cloud Developer

Salesforce Marketing Cloud Email Specialist

Salesforce Data Cloud Consultant

SKILLS

Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment

Have experience working with agile methodology of scrum

Interest and ability to learn other programming languages as needed

Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations

Strong track record in designing and implementing large scale consumer facing applications

Strong sense of ownership, urgency, and drive

Demonstrated passion for user experience and improving usability

Experience and willingness to mentor junior engineers and help develop their skills and leadership

Preferred Skills:

Salesforce Core Products

Salesforce Marketing Cloud

Salesforce Data Cloud

Salesforce MuleSoft

Salesforce Heroku

Apex Code

Enterprise Architecture

Project Management

Oracle

Data Warehousing

Integrations

API

Business Analysis

Customer Facing

Waterfall

Agile

Scrum

Language (Other than English)

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement    : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$57,700.00

Pay Range Maximum:

$107,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J256307

Company :
Highmark Health
Job Description :
JOB SUMMARY
This job defines the product’s fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the Delivery team.
ESSENTIAL RESPONSIBILITIES
Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.
Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.
Represent the product in all governance meetings.
Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
Serve as accountable owner for the sets of products/tools within the designated portfolio.
Identify and drive both cross-product and cross-customer value and shared learnings.
Guide Agile developments in the role of Product Owner.
Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
Provide coaching and guidance to team members on product vision and strategic road mapping.
Other duties as assigned or requested.
EXPERIENCE
Required
5 years of Product experience
5 years with the Software Lifecycle
3 years of Advanced domain experience
Preferred
3 years with agile process
SKILLS
Business Acumen for P&Ls
Communication
Conflict Management
EDUCATION
Required
Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
None
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
Language (Other than English)   :
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Occasionally
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Never
Lifting: 25 to 50 pounds
Never
Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement     :    This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$92,300.00
Pay Range Maximum:
$172,500.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice

#J-18808-Ljbffr

Company :

Highmark Inc.

Job Description :

GENERAL OVERVIEW:

This position is responsible for providing expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the areas to allow project teams to make decisions on the integration of enterprise-wide applications. The position will leverage current and emerging technologies to develop business solutions, and perform functional decomposition techniques to reengineer processes for continuous improvement. Responsible for communicating effectively with all levels of the organization, including steering committees and project sponsors. Provides consulting as an application or cross-functional expert on complex and/or highly visible projects using project management and business expertise. Provides coaching, consulting and mentoring team members on multi-faceted, highly complex business/systems processes.

ESSENTIAL RESPONSIBILITIES:

Communicating effectively with all levels of the organization.

Identify and articulate problems to steering committees and/or project sponsors.

Provide consultation on the development of business solutions to satisfy complex project goals and objectives.

Resolve problems and make decisions regarding complex issues and projects.

Establish and maintain customer touch points

Providing expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the areas. Provides expert advice to allow project teams to:

Make decisions based on how individual applications integrate with other enterprise-wide applications using expert knowledge.

Collaborate with systems architects utilizing analytical, testing or project management tools to facilitate project deliverables.

Perform functional decomposition techniques to reengineer processes for continuous improvement.

Consulting as an application or cross-functional expert on complex and/or highly visible projects using project management and business expertise to produce project deliverables.

Coaching, consulting and mentoring team members on multi-faceted, highly complex business/systems processes.

Other duties as assigned or requested.

EDUCATION

Required

High School Diploma or GED

Substitutions

None

Preferred

Bachelor’s degree

EXPERIENCE

Required

7 years analyzing business processes to include one or more of the following: Interpreting system documentation, Data modeling and/or business process modeling, Dataflow / context diagramming, etc.

7 years in Project Management, including: Project Lifecycle methodology for gathering requirements, developing test scenarios and cases, risk management, issue management planning and coordination, etc.

7 years utilizing PC with standard applications, report writers and/or query tools

7 years of presenting to large groups, developing training documentation and/or providing training and creating process/technical documentation

OR

3 years of relevant work experience with a Bachelor’s Degree

OR

1 year of relevant work experience with a Master’s Degree

Preferred

None

LICENSES or CERTIFICATIONS

Required

None

Preferred

Project Management Professional (PMP)

SKILLS

Ability to analyze business processes to include one or more of the following:

Interpreting system documentation, Data modeling and/or business process modeling, Dataflow / context diagramming, etc.

Ability to manage projects including activities such as:

Project Lifecycle methodology for gathering requirements, developing test scenarios and cases, risk management, issue management planning and coordination, etc.

Ability to utilize PC with standard applications, report writers and/or query tools

Ability to present to large groups, developing training documentation and/or providing training and creating process/technical documentation

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement    : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J260769

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.
JOB SUMMARY
This job defines the product’s fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the Delivery team.
ESSENTIAL RESPONSIBILITIES
Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.
Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.
Represent the product in all governance meetings.
Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
Serve as accountable owner for the sets of products/tools within the designated portfolio.
Identify and drive both cross-product and cross-customer value and shared learnings.
Guide Agile developments in the role of Product Owner.
Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
Provide coaching and guidance to team members on product vision and strategic road mapping.
Other duties as assigned or requested.
EXPERIENCE
Required
5 years of Product experience.
5 years with the Software Lifecycle.
3 years of Advanced domain experience.
Preferred
3 years with agile process.
SKILLS
Business Acumen for P&Ls.
Communication.
Conflict Management.
EDUCATION
Required
Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
None.
LICENSES or CERTIFICATIONS
Required
None.
Preferred
None.
Language (Other than English):
None.
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type:  Office- or Remote-based.
Teaches / trains others: Occasionally.
Travel from the office to various work sites or from site-to-site: Rarely.
Works primarily out-of-the office selling products/services (sales employees): Never.
Physical work site required: Occasionally.
Lifting: up to 10 pounds: Constantly.
Lifting: 10 to 25 pounds: Never.
Lifting: 25 to 50 pounds: Never.
Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement:    This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Pay Range Minimum:  $92,300.00
Pay Range Maximum:  $172,500.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
California Consumer Privacy Act Employees, Contractors, and Applicants Notice.

#J-18808-Ljbffr

Company :

Highmark Health

Job Description :

JOB SUMMARY

This job defines the product’s fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the Delivery team.

ESSENTIAL RESPONSIBILITIES

Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.

Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.

Represent the product in all governance meetings.

Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

Serve as accountable owner for the sets of products/tools within the designated portfolio

Identify and drive both cross-product and cross-customer value and shared learnings.

Guide Agile developments in the role of Product Owner.

Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.

Provide coaching and guidance to team members on product vision and strategic road mapping.

Other duties as assigned or requested.

EXPERIENCE

Required

5 years of Product experience

To include:

5 years with the Software Lifecycle

3 years of Advanced domain experience

Preferred

3 years with agile process

SKILLS

Business Acumen for P&Ls

Communication

Conflict Management

EDUCATION

Required

​Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

None

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

Language (Other than English)   :

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Occasionally

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Never

Lifting: 25 to 50 pounds

Never

Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement     :    This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies   .

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. _

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$92,300.00

Pay Range Maximum:

$172,500.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J260776

Company :

Highmark Health

Job Description :

GENERAL OVERVIEW:

This position is responsible for providing expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the areas to allow project teams to make decisions on the integration of enterprise-wide applications. The position will leverage current and emerging technologies to develop business solutions, and perform functional decomposition techniques to reengineer processes for continuous improvement. Responsible for communicating effectively with all levels of the organization, including steering committees and project sponsors. Provides consulting as an application or cross-functional expert on complex and/or highly visible projects using project management and business expertise. Provides coaching, consulting and mentoring team members on multi-faceted, highly complex business/systems processes.

ESSENTIAL RESPONSIBILITIES:

Communicating effectively with all levels of the organization.

Identify and articulate problems to steering committees and/or project sponsors.

Provide consultation on the development of business solutions to satisfy complex project goals and objectives.

Resolve problems and make decisions regarding complex issues and projects.

Establish and maintain customer touch points

Providing expert data analysis or consultation regarding complex data processes, business processes and interfaces to support the areas. Provides expert advice to allow project teams to:

Make decisions based on how individual applications integrate with other enterprise-wide applications using expert knowledge.

Collaborate with systems architects utilizing analytical, testing or project management tools to facilitate project deliverables.

Perform functional decomposition techniques to reengineer processes for continuous improvement.

Consulting as an application or cross-functional expert on complex and/or highly visible projects using project management and business expertise to produce project deliverables.

Coaching, consulting and mentoring team members on multi-faceted, highly complex business/systems processes.

Other duties as assigned or requested.

EDUCATION

Required

High School Diploma or GED

Substitutions

None

Preferred

Bachelor’s degree

EXPERIENCE

Required

7 years analyzing business processes to include one or more of the following: Interpreting system documentation, Data modeling and/or business process modeling, Dataflow / context diagramming, etc.

7 years in Project Management, including: Project Lifecycle methodology for gathering requirements, developing test scenarios and cases, risk management, issue management planning and coordination, etc.

7 years utilizing PC with standard applications, report writers and/or query tools

7 years of presenting to large groups, developing training documentation and/or providing training and creating process/technical documentation

OR

3 years of relevant work experience with a Bachelor’s Degree

OR

1 year of relevant work experience with a Master’s Degree

Preferred

None

LICENSES or CERTIFICATIONS

Required

None

Preferred

Project Management Professional (PMP)

SKILLS

Ability to analyze business processes to include one or more of the following:

Interpreting system documentation, Data modeling and/or business process modeling, Dataflow / context diagramming, etc.

Ability to manage projects including activities such as:

Project Lifecycle methodology for gathering requirements, developing test scenarios and cases, risk management, issue management planning and coordination, etc.

Ability to utilize PC with standard applications, report writers and/or query tools

Ability to present to large groups, developing training documentation and/or providing training and creating process/technical documentation

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement    : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$67,500.00

Pay Range Maximum:

$126,000.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J260463

Company :

Highmark Health

Job Description :

JOB SUMMARY

This job plays a critical role representing the customer’s voice throughout the product development lifecycle with an emphasis on the clinical side of digital product management. This role will establish and evangelize the vision and strategy for assigned digital products, clearly articulate the “why” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer needs to create remarkable digital experiences that solve customer’s problems, drive business value, and produce desired outcomes. Will be responsible to define the product’s fundamental value proposition, outline the vision and execution plan, gain alignment and support from key strategic partners and stakeholders, and oversee execution of that vision. The incumbent will collaborate with digital design, digital development, and data & analytics counterparts to align and coordinate efforts for effective delivery.

ESSENTIAL RESPONSIBILITIES

Familiar with customer digital journeys, and their preferences and expectations. Under guidance, identifies problem areas, points of friction, and jobs to be done. Creates and tests hypotheses that translate problems into relevant digital solutions and experiences.

Serves as the point of contact for assigned digital products both internally and externally.

Familiar with the potential application of new technologies, market trends, and vendor capabilities. References the inventory of existing digital capabilities and determines whether they can solve identified problems or if new capabilities are needed. Participates in build, buy, or partner evaluations and vendor integration evaluations in collaboration with digital design, digital development, and other stakeholders. Manages multiple sources of intake and demand, sifts through the “noise” to determine priorities that will drive the best results, and manages relationships with key stakeholders.

Defines, tracks, and monitors key performance indicators and outcomes of digital products. Implements strategies to iterate and continuously improve performance of digital products.Leverages quantitative metrics and qualitative observations to derive customer insights and digital product improvement opportunities.

Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders.

Serve as accountable owner for the digital products/tools as assigned. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.

Coordinate with other Product Managers to ensure cross-product alignment.Collaborates with other Digital Product Managers.

Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

Substitutions

6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

Master's Degree in Business, Science, Technology, Design, Healthcare or related field

EXPERIENCE

Required

3 years of Digital Product Management

2 years in the Healthcare Industry

Preferred

3 years with Agile Software Development Methodology

Experience with a clinical focus such as patient access, wellness and rewards

LICENSES or CERTIFICATIONS

Required

None

Preferred

Product Manager Certification

RN

SKILLS

Excellent written, interpersonal, communication, and presentation skills

Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail; manage multiple simultaneous tasks, assignments, deadlines, and produce results; and be results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions all aspects product initiatives

Proven track record of defining product requirements and launching successful products on schedule

Knowledge of software development lifecycle, from planning to delivery

Ability to lead and influence others within a matrixed organization, and leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians; Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

Successfully partners through collaboration and sense of urgency regarding process implementation and improvement/optimization

Experience using sketches, flow diagrams, wireframes, mockups, prototypes, customer experience blueprints, and visual concepts

Conflict Management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer:    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement    : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (  https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf  )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J255140

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