The   Senior Software Engineer, ServiceNow   writes and maintains code within ServiceNow to implement capabilities and features and improve performance and maintainability while reducing technical debt in alignment with product and technology roadmaps. The   Senior Software Engineer, ServiceNow   plays a role in Agile planning, providing advice and guidance, and monitoring emerging trends.

Primary Responsibilities:

Work with Product Management to understand the challenges customers and end users face in their day-to-day work and partner with them to design viable solutions.
Recommends viable solutions to processes, technology, and interfaces that improve the team's effectiveness and reduce technical debt.
Foresees capacity requirements for component usage and identifies limitations.
Provides input into story sizing, backlog grooming, and release planning.
Contributes to product and solution designs to address critical issues and complex problems.
Builds across multiple products in ServiceNow in response to the needs of stakeholders.
Understands technical architecture and writes software and automated tests aligned with agreed-upon standards.
Performs trouble-shooting efforts and investigations when necessary.
Provides ongoing support, monitoring, and maintenance of deployed products.
Actively works with less experienced software engineers providing technical guidance and oversight.
Actively participates in the engineering community, staying up to date on new software technologies and best practices, and sharing insights with others in the organization.
Ensure adherence to relevant technical strategies, policies, standards, and practices.
Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions from agreed specifications, using agreed standards to achieve a well-engineered result.
Take part in reviews of own work and lead reviews of colleagues' work.
Manage ServiceNow enhancements to improve business performance.
Strong analysis and troubleshooting skills
Working experience with Agile application development practices
Familiarity with ServiceNow development tools, including Studio, Flow Designer, Service Portal, and Virtual Agent.
Expertise in building and managing Scripted REST APIs for external system integrations.
Hands-on experience with ServiceNow Application Development, including creating and maintaining custom applications.
Experience with DevOps practices such as CI/CD pipelines for ServiceNow development, using tools like Git is a plus.
Strong skills in JavaScript, Glide Scripting, and API Development.
Minimum Qualification:      Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field
Certified in ServiceNow system administration and/or application development (CSA, CAD).
Preferred Qualification:      ServiceNow Micro or Implementation Certifications
Agile Certifications

USD 97,100.00 - 161,800.00 per year

Compensation:

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

The   Senior Software Engineer, ServiceNow   is responsible for developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability. Additionally, the Senior Software Engineer contributes to Agile planning, offers expert advice, and monitors emerging trends

Key Responsibilities:

Collaborate with Product Management to understand customer and end-user challenges, and design effective solutions.
Recommend improvements to processes, technology, and interfaces to enhance team effectiveness and reduce technical debt.
Anticipate capacity requirements for component usage and identify limitations.
Provide input on story sizing, backlog grooming, and release planning.
Contribute to product and solution designs to address critical issues and complex problems.
Develop solutions across multiple ServiceNow products to meet stakeholder needs.
Perform troubleshooting and investigations as needed.
Provide ongoing support, monitoring, and maintenance of deployed products.
Mentor and provide technical guidance to less experienced software engineers.
Actively participate in the engineering community, stay updated on new software technologies and best practices, and share insights with the organization.
Skills:      Ensure adherence to relevant technical strategies, policies, standards, and practices.
Strong ITOM (IT Operations Management) experience.
Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions according to agreed specifications and standards.
Participate in reviews of own work and lead reviews of colleagues' work.
Manage ServiceNow enhancements to improve business performance.
Strong analytical and troubleshooting skills.
Experience with Agile application development practices.
Familiarity with ServiceNow's Common Service Data Model (CSDM).
Extensive experience in engineering and operations, with a background in developing and managing a configuration management database (CMDB).
Strong IT Service Management (ITSM) product and development experience.
Qualifications:      Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.
Certified in ServiceNow system administration and/or application development (CSA, CAD).
Preferred Qualifications:      ServiceNow Micro or Implementation Certifications.
Agile Certifications.

USD 97,100.00 - 161,800.00 per year

Compensation:

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

The Senior Software Engineer, ServiceNow is responsible for developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability. Additionally, the Senior Software Engineer contributes to Agile planning, offers expert advice, and monitors emerging trends Key Responsibilities: <ul> <li> Collaborate with Product Management to understand customer and end-user challenges, and design effective solutions. </li> <li> Recommend improvements to processes, technology, and interfaces to enhance team effectiveness and reduce technical debt. </li> <li> Anticipate capacity requirements for component usage and identify limitations. </li> <li> Provide input on story sizing, backlog grooming, and release planning. </li> <li> Contribute to product and solution designs to address critical issues and complex problems. </li> <li> Develop solutions across multiple ServiceNow products to meet stakeholder needs. </li> <li> Perform troubleshooting and investigations as needed. </li> <li> Provide ongoing support, monitoring, and maintenance of deployed products. </li> <li> Mentor and provide technical guidance to less experienced software engineers. </li> <li> Actively participate in the engineering community, stay updated on new software technologies and best practices, and share insights with the organization. </li> </ul> Skills: <ul> <li> Ensure adherence to relevant technical strategies, policies, standards, and practices. </li> <li> Strong ITOM (IT Operations Management) experience. </li> <li> Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions according to agreed specifications and standards. </li> <li> Participate in reviews of own work and lead reviews of colleagues' work. </li> <li> Manage ServiceNow enhancements to improve business performance. </li> <li> Strong analytical and troubleshooting skills. </li> <li> Experience with Agile application development practices. </li> <li> Familiarity with ServiceNow's Common Service Data Model (CSDM). </li> <li> Extensive experience in engineering and operations, with a background in developing and managing a CMDB. </li> <li> Strong ITSM product and development experience. </li> </ul> Qualifications: <ul> <li> Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field. </li> <li> Certified in ServiceNow system administration and/or application development (CSA, CAD). </li> </ul> Preferred Qualifications: <ul> <li> ServiceNow Micro or Implementation Certifications. </li> <li> Agile Certifications. </li> </ul> USD 97,100.00 - 161,800.00 per year Compensation: Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

The   Senior Software Engineer   writes and maintains code within applications and systems to implement capabilities and features, improve performance and maintainability, while reducing technical debt in alignment with product and technology roadmaps. The   Senior     Software Engineer   plays a role in Agile planning, providing advice and guidance, and monitoring emerging trends.

Key Responsibilities:

Works with Product Management to understand the challenges that customers and end users face in their day-to-day work and partner with them to design viable solutions.
Recommends viable solutions to processes, technology, and interfaces that improve the effectiveness of the team and reduce technical debt.
Foresees capacity requirements for component usage and identifies limitations.
Provides input into story sizing, backlog grooming, and release planning.
Contributes to product and solution designs to address critical issues and complex problems.
Builds software applications across multiple platforms in response to the needs of stakeholders.
Understands technical architecture and writes software and automated tests that are aligned with agreed upon standards.
Performs trouble-shooting efforts and investigations when necessary.
Provides ongoing support, monitoring, and maintenance of deployed products.
Actively works with less experienced software engineers providing technical guidance and oversight.
Actively participates in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.
Skills      Ensure adherence to relevant technical strategies, policies, standards and practices.
Design, code, test, correct and document programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result.
Take part in reviews of own work and leads reviews of colleagues' work.
Establish standards and procedures across the technology service lifecycle (including the development lifecycle) in the areas of systems integration and testing and ensures that practitioners adhere to them.
Manage application enhancements to improve business performance.
Working experience in design, development, and implementation of highly scalable, high-volume software systems and components, client-facing web applications, and major Internet-oriented applications and systems
Working experience realizing applications from conception and design to implementation and support
Managing web hosted applications using a modern cloud provider (AWS, Azure or GCP)
Strong analysis and troubleshooting skills
Working experience with Agile application development practices
Strong data analysis skills and working experience with SQL and relational databases
Minimum Qualification:      BA/BS degree in related field and 4+ years of relevant experience; or MS w/ 2+ years' experience; or 8+ years an equivalent combination of education and work-related experience.
Preferred Qualification:      Working experience with cloud technologies: AWS, Azure, GCP
.NET CORE
React

USD 97,100.00 - 161,800.00 per year

Compensation:

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Summary:

As a   Software Engineer I,   you will work with other engineers on our Data Services team, delivering data-driven solutions for internal and external users.

We own and are responsible for our applications, including design, development, testing, deployment, and support. We use various AWS services, including but not limited to Elastic Container Service, Lambdas, SQS, Dynamo DB, Step Functions, and RDS. If you want to work on highly performant software running at scale in the cloud, with the ability to learn new technologies and impact our ability to succeed, this job is for you.

Your Role:

Utilize design patterns to implement high-quality, testable code that meets the needs of our customers
Design, build, and support cloud-native applications
Design and build service-oriented architecture solutions, constructing and managing services published to internal and external consumers and integrating with complex database and third-party components
Engage with your agile delivery team to build a culture of passion, trust, and creativity
Learn and leverage the automotive digital marketing domain to change how the world buys, sells, and uses cars
Work independently to design, develop and deploy solutions, and to deliver projects on time with moderate direction
Collaborate with other developers to build the best solution for the customer
Work in an Agile environment and develop software with agile development methodologies
Minimum Qualifications:      Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field
Familiarity and exposure to cloud-based application development (AWS), support and DevOps
Object-oriented design experience, including applied use of design patterns
Database development skills, including using Oracle database technologies and logical and physical data modeling

Technology we use:

Our applications are written in .NET/C# and hosted in AWS.

USD 77,800.00 - 116,700.00 per year

Compensation:

Compensation includes a base salary of $77,800.00 - $116,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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