Job Description

Job Description

Summary

Come join the exciting world of live events with Rentex Audio Visual & Computer Rentals Product Team. The Product team is the tip of the spear for technology and application for all aspects of the audio-visual segment of entertainment. The team consists of four key roles: Senior Product Managers (Sr. PMs), Product Managers (PMs), Product Coordinators (PCs), and Repair Technicians. This team acts as a valuable resource for all departments in the company by providing technical expertise and support.

The Product Managers oversee their product disciplines across the company and are responsible for identifying, resolving, and preventing issues within their respective specializations. Within your duties, you will be responsible for all aspects of quality control procedures, packaging, influence purchasing, oversee equipment repairs and maintenance, and maintain knowledge of industry trends. It is the Product Managers responsibility to bring these trends to the attention of management and be able to provide strong verbal and written form answers to any questions that arise when purchasing decisions are being made.

Duties and Responsibilities

Use data, feedback from sales and operations and industry standard methodologies to evaluate current inventory lifecycle
Establish and continually evaluate relationships with industry vendors to obtain suitable pricing and service for new inventory and replacement parts
Identify, research, and evaluate new equipment acquisition opportunities
Build business cases clearly stating the impact and value of proposed purchases
Prepare and present equipment utilization reports to Executive Leadership Team for equipment lifecycle and new inventory purchases
Communicate and work with all relevant Rentex stakeholders and vendors to create a new inventory integration plan when equipment purchases are made
Review Rentex LED rental quotes for equipment accuracy in LED tiles, posters, support systems, processing, cabling and power configurations
Maximize LED order profitability through equipment availability determination provided to internal logistics and sales teams
Create and maintain internal LED calculation tools to provide accuracy in configuration and quoting for LED display systems
Offer technical guidance, show site operations knowledge and best practices to the development of Rentex provided onsite technical support and proper product handling for LED display systems
Define goals, set priorities, and task assignments for LED Product Coordinators
Ensure Product Coordinators are working with branch Quality Control staff, Rentex Repair Technicians, and outside vendors to repair damaged equipment quickly, efficiently, in a cost effective manner
Work with Product Coordinators and branch Quality Control staff to create, refine, validate, and document Quality Control requirements, processes, and best practices for new and existing inventory
Develop and train Product Coordinators, and LED Technicians about your product discipline
Collaborate with LED Product Team, and Executive leaders to develop the LED Technician role, and internal processes for assignment, and scheduling of Rentex LED Technicians when on-site supervision and technical support is needed.
Coordinate with Account Managers, Branch Managers, and Sr. Product Manager to assign, schedule, and travel as needed, LED Technicians to Rentex LED orders requiring on-site supervision to meet the clients expectations.
Initiate and facilitate clear communication between Account Managers, Branch Managers, Customers, Production staff and LED Technicians ensuring Rentexs ability to meet customer requirements, schedules, and expectations
Work with the Product Coordinators, Director and CTO to develop and deliver training curriculum on equipment capabilities, quality control, and repair processes
Offer technical guidance and support to Product Coordinators, Sales, and Operations about your product discipline
Offer after-hours technical guidance to our external customers as needed
Other duties as assigned and/or needed

Supervisory Responsibility

This position can directly supervise or manage 1 to 5 employees. Additionally, this role requires collaboration across the entire company. The appropriate employee must build a rapport with co-workers to be successful in this position.

Work Environment

This job reports to and operates in a warehouse environment.

Physical Demands

While performing the duties of this job, the employee is required to stand, sit, walk, and climb stairs; handle objects, tools, or controls; reach with hands and arms. The employee must be able to lift or move objects up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are subject to change and may rotate. The needs of the business may dictate long hours and weekend work during high-demand periods.

Minimum Qualifications

Knowledge in set-up, operation, and troubleshooting of LED tiles, posters, processors, cable, flown and ground support systems, power and power distribution systems
Comprehension of video theory, video imaging, switchers, and scaling equipment
Advanced working knowledge of Brompton, and Novastar LED video wall processors
Any combination of education, experience, and training equivalent to graduation from high school or a GED
4+ years in live event production or equipment rental industries
Experience working with multiple models/manufacturers of LED displays
Possesses a basic understanding of inventory software for forecasting of workload
Proficient in Microsoft Office suite
Be able to handle hard deadlines and plan workflow depending on client needs
Ability to lift 50 pounds

Preferred Qualifications

5+ years experience in live event production and live event onsite operations
5+ years experience in a similar position providing LED display engineering support
3-5+ years experience in audio/visual equipment procurement
Associate degree in production management, theater, or related disciplines
Brompton, Novastar, Megapixel or Manufacture certifications are a plus
Basic rigging, load balancing, and weight management related to event production
Knowledge of union rules and regulations in various labor markets related to live event production
Equipment knowledge in disciplines other than LED displays
Advanced troubleshooting and equipment repair skills

Other Duties

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Company Description

Rentex is one of the largest and most trusted wholesale providers of audio-visual rental equipment in the nation. We are a longtime leader in the cross-rental market supplying AV equipment to the nation's largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients' inventories, not compete with them.

We focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment.

Same day delivery is available to most major cities from one of our 10 convenient warehouses located in Boston, New York, Washington D.C., Philadelphia, Orlando, Dallas, Chicago, Anaheim, San Francisco and Las Vegas. We also service areas outside of our current locations and we can ship or deliver nationwide within 24 hours.

Company Description

Rentex is one of the largest and most trusted wholesale providers of audio-visual rental equipment in the nation. We are a longtime leader in the cross-rental market supplying AV equipment to the nation's largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients' inventories, not compete with them.\r\n\r\nWe focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment. \r\n\r\nSame day delivery is available to most major cities from one of our 10 convenient warehouses located in Boston, New York, Washington D.C., Philadelphia, Orlando, Dallas, Chicago, Anaheim, San Francisco and Las Vegas. We also service areas outside of our current locations and we can ship or deliver nationwide within 24 hours.

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