Service Center
CSCS TX

**This position is an onsite role - 5 days a week, located at the beautiful Caliber HQ in Lewisville, TX**

Job Summary:

The Business Intelligence Analyst is a data professional who designs, develops, and implements analytics tools and data solutions. This individual comprehensively understands business data needs, gathers requirements, analyzes data, and develops robust analytics solutions for advanced projects, self-service analytics and extract knowledge and insights from data in a timely manner in a fast-paced organization. Purpose-driven team player focused on their professional growth and reaching full potential by leveraging expert knowledge, leadership, and managerial skills.

Essential Job Duties:

Be a forward-facing business intelligence partner of the Finance Department within the company and support projects and change management initiatives across key project owners (IT, Finance, Operations, Human Resources, Marketing, etc.).
Identify, research, and resolve complex business problems, apply analytics techniques, and develop solutions to drive sales, finance, operations, and overall outcomes.
Support the team to design, implement and maintain complex BI solutions including data models in Microsoft SSAS, Excel Power Pivot, Power BI and Snowflake, create and maintain reporting tools, troubleshoot improvement opportunities, and process change request as needed.
Support the Finance organization in building the roles, skills, processes, and collaboration with other teams necessary to improve BI solution delivery speed, accuracy, insightfulness and predictiveness, and improve end-user satisfaction.
Facilitate conversations to integrate 3rd party data to drive key metrics, and share knowledge related to finance, operations, business intelligence and data tools.
Help in managing financial tools, financial reporting, and data analytics systems while upholding the governance, security, consistency, integrity, and accuracy of all end-user data.
Participate in system maintenance, user support, upgrade activities, and integrations.

Education, Experience and Skills wanted for success:

Bachelor's degree in computer science, business analytics, engineering or related field, or equivalent work experience, or equivalent combination of education and experience.
Master's degree/MSBA/MBA/MIS or PhD would be considered a plus.
2+ years of experience in developing business solutions combining business intelligence tools, dashboards, and/or process improvement & automation.
Understanding of finance and accounting methodologies, concepts, principles and modeling.
Understanding of systems and methods to access underlying data and prepare reports such as database implementation / normalization, data warehousing, ETL, data modeling, data analytics and reporting tools.
Ability to turn end-user requirements into actionable tools and insights.
Relevant experience with Microsoft Excel, data modeling and data visualization tools.
Knowledge in data mining, machine learning and/or artificial intelligence in general would be considered a plus.
Knowledge on database objects (tables, views, indexes, etc.), and relevant experience implementing and optimizing queries, stored procedures, and functions to meet performance objectives and business use cases.
Knowledge in DAX / data modeling with Microsoft Power BI, Power Pivot and/or SSAS Tabular.
Expertise in ETL tools such as Snowpipe, SSIS, Informatica and Alteryx, and/or cloud services such as Snowflake, Power BI and Microsoft Fabric would be considered a plus.
Willingness to collaborate closely with other teammates, and all management levels.
High standards of accuracy, precision, and organization.
Articulate with adequate verbal and written communication skills.
Ability to think creatively, highly driven, and self-motivated.
Ability to succeed in an entrepreneurial atmosphere and willingness to dig for information.
Comfortable in a high growth and strong customer service environment.
Minimal travel required, as needed: < 15%.

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