Business Analyst/Trainer Austin, TX 78744 (Hybrid, 2 days onsite per week) 10 months Contract with possibility to extension We are looking for a senior business analyst with expertise in developing clear and comprehensive job aids, user manuals, conducting engaging webinars, and producing high-quality training videos. In this role, you will collaborate with cross-functional teams to ensure our users have the resources they need for their roles. The ideal candidate will have a strong analytical mindset, exceptional communication skills, and a passion for creating user-friendly training materials. This BA will have an ability to analyze and interpret diverse sets of information including regulations, policies, and system functionality; to develop presentations, job aids, and functional documentation that will assist a large user base in utilizing a new system. They will work with multiple program areas and technical groups during the implementation of the new system and play a key role during UAT as well. Responsibilities: <ul> <li>Gather business requirements across program areas</li> <li>Analyze old and new systems to define and document functionality</li> <li>Develop As-Is and To-Be functionality and workflows</li> <li>Develop and maintain detailed job aids, user manuals, and standard operating procedures (SOPs) to support various departments within the organization.</li> <li>Create and update engaging training materials, including presentations, e-learning modules, and training manuals.</li> <li>Plan, organize, and host webinars to educate employees and stakeholders on various topics, processes, and tools.</li> <li>Collaborate with subject matter experts to ensure content accuracy and relevance.</li> <li>Script, storyboard, and produce high-quality training videos using multimedia tools and software.</li> <li>Work closely with cross-functional teams, including subject matter experts, trainers, and content creators, to gather information and ensure the accuracy of documentation and training materials.</li> <li>Identify opportunities to enhance existing documentation and training programs based on feedback, industry trends, and evolving business needs.</li> </ul> Required Skills/Experience: <ul> <li>8+ years of experience facilitating requirements and communicating with business programs and end users</li> <li>8+ years of experience in analyzing systems to develop requirements, workflows, and other documentation</li> <li>8+ years of experience in creating job aids and functional documentation of system utilization</li> <li>8+ years of experience in demonstrating new/enhanced functionality to a variety of audiences</li> <li>4+ years of proficiency in video editing and e-learning software/tools</li> <li>4+ years of experience in developing and implementing training plans</li> <li>4+ years of experience in developing and conducting training classes for new or enhanced product functionality</li> </ul>

Job: Business Analyst 2 Location: Atlanta, GA (HYBRID) Interview: In Person Only Work Schedule: This position will be in the office, 4 days in the office, 1 day remote to start. After the first 90 days, we are flexible to adjust to 3 days in, 2 days remote. Under general supervision, analyzes enterprise-wide customer business needs & participates in the planning, design & implementation of new or enhanced systems that may serve multiple state entities. The Department of Community Affairs (DCA) is a state organization dedicated to help build strong, vibrant communities. DCA offers a fast paced, challenging and dynamic environment and we expect a dedicated, service oriented and flexible team member. DCA is seeking a Business Analyst to interpret the business needs and operational requirements of two major DCA functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service. The Business Analyst exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions. The ideal candidate will have experience with/understanding of grants management and loan servicing processes. In addition, the candidate should have the ability to: <ul> <li>Gain a thorough understanding of the grants management and loan servicing operation</li> <li>Use activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needs</li> <li>Gather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needs</li> <li>Collaborate proactively with the technology team, program staff, and senior leadership</li> <li>Use standard templates and natural language to develop requirement specifications</li> <li>Deliver work products throughout the project life cycle</li> <li>Ensure the system design as per the needs of the users</li> <li>Work independently</li> <li>Deploy effective project management techniques</li> <li>Work with various databases and spreadsheets</li> <li>Understand funds distribution and payment processing</li> <li>Communicate effectively both verbally and in writing</li> <li>Effectively apply technology to tasks</li> <li>Show attention to detail</li> <li>Analyze and effectively problem solve</li> </ul> Bachelor's degree in business or related field from an accredited college or university AND two to three years of experience related to area of assignment. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Under general supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area of federal and state grant programs. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level technical and administrative support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of collaborative team members and division partners. Supports the user community in the use of functional business tools and support systems. <ol> <li>Professional experience working as a Business Analyst - Required 3 Years</li> <li>Experience with grants management and loan servicing processes - Highly desired</li> <li>Experience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions - Required 2 Years</li> <li>Experience identifying trends, discrepancies, and variances to improve the efficiency and effectiveness of operations - Required 2 Years</li> <li>Experience creating detailed reports and giving presentations - Required 2 Years</li> <li>Experience performing user acceptance testing - Required 2 Years</li> <li>Exceptional analytical and conceptual thinking skills - Required.</li> <li>The ability to influence stakeholders and work closely with them to determine acceptable solutions - Required.</li> <li>Competency in Microsoft applications including Word, Excel, and Outlook - Required.</li> <li>Excellent planning, organizational, and time management skills - Required.</li> <li>Bachelor's degree in business, IT or related field from an accredited college or university - Required. </li> <li>Statistical, financial, or operational data analysis and reporting in functional area of federal and state grant programs - Desired.</li> <li>Experience assisting with orientation, training, or providing task guidance of collaborative team members and division partners - Desired.</li> <li>Experience supporting user community in the use of functional business tools and support systems.</li> </ol>

Junior Business Analyst Raleigh, NC (Hybrid, onsite 2-3 days a week) 12 months Contract with possibility to extension Provide Customer Support for Hardware, Software and Network Issues. Provides first level and some second level computer support for DPS (AC, DJJ, ABC Commission, SBI, PPS, etc.) and various NC Law Enforcement customers connected to the DPS/IT network. Supported hardware includes PCs and communications equipment. Supported software includes (but is not be limited to): Windows 7, Windows 10, WebEx Administrator, VPN, Active Directory, Microsoft Office, Microsoft Exchange, Office 365, VOIP, NCID and various internal applications. The employee will log all support activity into the Remedy ticketing system. Support may include general software or hardware questions, account administration, installations, etc. Major duties and responsibilities: Includes the following. Other duties may be assigned. - Respond to incoming telephone or email inquiries and request for assistance. - Ask and answer questions to identify problems, categorize issues, prioritize work and provide advice to end users. - Evaluate work flows and identify how we can automate the process using ServiceNow - Determines the most effective manner to resolve client's issues. Consults with other staff when necessary. - Records, update, and assign tickets within our Remedy Ticket System. - Resolve level 1 requests such as password reset. Elevates complex and/or high priority problems to the appropriate support groups for resolutions. - Verifies that suggested solutions effectively resolve the users' problems through verbal or email followup. - Works on projects as assigned by supervisor. - Must be a team player and communicate effectively with others, both orally and in writing. Required 3 Years Has both Level-2 IT customer service and technical support skills. Required 3 Years Listen effectively and gather technical requirements from end-users and technical staff. Required 2 Years Possesses skills to investigate, enter, update, and analyze incident and request tickets for completeness and proper cataloging. Required 2 Years Skilled at writing and updating user documentation. Required 2 Years Capable of producing and providing training Required 2 Years Skilled in updating processes, such as the IT Incident Management process and other Information Technology Service Management (ITSM) processes.

Job: Business Analyst Specialist Location: Dix Campus, Raleigh, NC (Remote) Duration: Long Term NC DHHS is seeking a Business Analyst (BA) to support business process analysis and do various levels of testing towards implementation of a new case management solution. A Specialist level BA is needed to assist with the implementation of Phase 2 of a new Case Management Solution. This development effort is being performed in multiple phases. Phase 1 has been completed. This position is required to work in a rapid-paced development team environment that uses JavaScript, VBScript, Visual Basic, .NET, and SQL Server. Primary tasks include: Understanding and development of business processes and data flows Document detailed business requirements related to the business processes Conduct detailed analysis between the business requirements Understanding gap analysis, requirement traceability matrix, and assist with development of project artifacts including business requirements/user stories to create all-inclusive test case scenarios, create test cases to meet functional, integration, system, regression and performance test phases. Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, project level and technical documentation. The ideal candidate must possess hands on experience with following: Extensive knowledge of applicable business case management systems, business system analysis techniques, problem solving and testing methodologies Demonstrated experience in gathering business requirements and developing of business rules and process flows Proven experience with business process design, definition and/or re-design Experience in developing test scenarios and test cases and execution of user acceptance testing Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Agile Testing with Scrum methodology MS SQL Server and SQL Experience with following technology and tools is desirable. iServer365 JIRA White box testing Telerik Test Studio performance and automation testing tool HP LoadRunner & Quality Center ALM testing tool Required Skills: Extensive knowledge of applicable business information systems, business system analysis techniques and testing methodologies Demonstrated experience in gathering business requirements and developing of business rules and process flows Proven experience with business process design, definition and/or re-design Experience with industry standard Business Analysis methodologies and problem solving Experience in developing test scenarios and test cases and execution of user acceptance testing Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Excellent communication skills (both verbal and written) and ability to facilitate small-to-large meetings Demonstrable analytical skills and an attention to detail Excellent creative thinking and strong problem-solving skills. Proactive, quality oriented, with demonstrated leadership and team building skills Hands on experience in solution testing using industry standard tools Experience with interpreting business requirements to create all-inclusive test case scenarios, test cases and UAT Experience working in an Agile/SCRUM Experience testing against Microsoft .NET C# applications Minimum SQL Server 2016 or higher experience SQL experience Microsoft Power BI experience Desired Skills: iServer365 experience Experience with all types of testing - unit/system/performance/regression/White Box testing LINQ to SQLm experience Jira Experience using Telerik Test Studio Experience using HP LoadRunner Experience using HP Quality Center ALM tool Microsoft Visual Studio Web and Load testing tool SOAP experience .NET4.0 and higher experience IIS 5.0 and 7.5 experience Web Services experience XML experience

Description: Looking for Business Analyst to join our GEN AI project team. The Business Analyst will be a key player in the agile development process, with a strong focus on understanding sprint cycles and crafting well-defined user stories. This role requires a professional who is adept at working cross-functionally with design teams, architecture teams, and front-end developers to drive consensus and facilitate proactive problem-solving. Key Responsibilities: Collaborate with cross-functional teams to define, prioritize, and refine user stories, ensuring alignment with project goals. Understand and actively participate in sprint cycles, contributing to sprint planning, reviews, and retrospectives. Work closely with the Senior Project Manager, Product Manager, and Scrum Master to ensure a cohesive approach to project delivery. Utilize tools such as Jira and Azure DevOps (ADO) to manage requirements and track progress. Engage in proactive problem-solving to address challenges and remove impediments to team progress. Facilitate communication between technical teams and stakeholders to ensure a clear understanding of requirements and project objectives. Drive consensus among diverse groups and maintain a collaborative team environment. Continuously seek opportunities to improve processes and outcomes through feedback and agile best practices. Qualifications: Strong experience in business analysis within an agile framework, preferably in AI or technology-related projects. Excellent skills in writing user stories and understanding the nuances of sprint cycles. Proven ability to work cross-functionally with design, architecture, and development teams. Exceptional problem-solving skills and a proactive approach to addressing challenges. Familiarity with agile project management tools such as Jira and ADO. Strong communication skills and the ability to drive consensus among team members and stakeholders. Required Skills : Business Analysis in Agile environments Writing user stories Requirements gathering Working with Jira and/or Azure DevOps Willing to come onsite in Chicago, IL Basic Qualification : Additional Skills : Background Check : Yes Drug Screen : Yes Notes : Selling points for candidate : Project Verification Info :"The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Blanket Approval Received Client Letter: Will Provide" Candidate must be your W2 Employee :Yes Exclusive to Apex :No Face to face interview required :No Candidate must be local :Yes Candidate must be authorized to work without sponsorship ::No Interview times set : :No Type of project : Master Job Title : Branch Code :

Hello, Hope you are doing good. Position: Business Analyst IV Location: Salem, Oregon Duration: Long Term Client: State of OR (FCMS) Job ID: 62357 Job Description: Individuals in this position have demonstrated experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects. Understands how to gather and document requirements. Has a working knowledge of the software development lifecycle. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Some familiarity with the use of standard market Testing tools. Requires a bachelor's degree in area of specialty and at least 9 years or equivalent experience in the field or in a related area. Seeking a full-time Information Technology Business Analyst (BA) that has proven experience with providing technical systems analysis and requirements solicitation. The business analyst will assist and provide expertise to project managers to identify and deliver technology solutions, determine the technical and operational feasibility of their solutions. In this role the Business Analyst will solicit, understand, and document the customer's technical business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. Additionally, the Business Analyst will lead the development and validation of the non-functional technical specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the team to test the functionality to ensure it meets the business need. You will work closely with Project Managers, System Analysts, and Production Support Staff through each stage of implementations Project Management Lifecycle. The Business Analyst will partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions. You will also be responsible for recommending and instituting business system analysis best practices, tools and methodologies towards standardization of deliverables and procedures. Role Overview: The Information Technology Business Analyst (BA) will play a pivotal role in the analysis, design, and implementation of technology solutions to meet the business needs of the organization. The BA will collaborate closely with project managers, system analysts, and development teams to gather, document, and validate technical business requirements, processes, and workflows. Additionally, the BA will lead the development of non-functional technical specifications, serve as a subject matter expert during the development phase, and ensure that the implemented solutions meet the business requirements. Key Responsibilities: 1. Requirements Gathering and Analysis: Solicit, understand, and document customer's technical business requirements, processes, and workflows. Conduct interviews, workshops, and stakeholder meetings to elicit and clarify requirements. Develop written and visual depictions of requirements and process flows using tools such as use cases, user stories, flowcharts, and diagrams. 2. Solution Design and Validation: Lead the development and validation of non-functional technical specifications based on the gathered requirements. Collaborate with project managers and development teams to determine the technical and operational feasibility of proposed solutions. Ensure that the proposed solutions align with business objectives, architectural standards, and regulatory requirements. 3. Collaboration and Communication: Work closely with project managers, system analysts, and production support staff throughout the project management lifecycle. Act as a liaison between business stakeholders and technical teams, translating business needs into technical requirements and vice versa. Communicate effectively with all levels of the organization, presenting findings, recommendations, and project updates in a clear and concise manner. 4. Testing and Quality Assurance: Work with the development team to test the functionality of implemented solutions and ensure that they meet the business needs and technical specifications. Identify and resolve any issues or discrepancies found during testing, collaborating with stakeholders and technical teams to implement corrective actions. 5. Best Practices and Continuous Improvement: Recommend and institute business system analysis best practices, tools, and methodologies to standardize deliverables and procedures. Stay current with industry trends, technologies, and best practices in business analysis and project management. Proactively identify opportunities for process improvements and drive initiatives to enhance the efficiency and effectiveness of business analysis processes. Qualifications and Skills: Proven experience as a Business Analyst in information technology projects, with a focus on technical systems analysis and requirements solicitation. Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and vice versa. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Familiarity with project management methodologies and lifecycle processes, such as Agile, Scrum, or Waterfall. Knowledge of software development lifecycle (SDLC) principles and practices. Certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) are a plus. Typical Duties: Duties of this position include gathering and analyzing requirements from stakeholders, evaluating existing systems, and proposing innovative IT solutions. Business analysts collaborate with development teams, ensuring that projects align with organizational objectives. They create detailed documentation, such as functional specifications and workflow diagrams, to guide the development process. Additionally, they conduct feasibility studies, cost-benefit analyses, and risk assessments. Adaptable and detail-oriented, IT business analysts facilitate effective communication between business units and IT departments, contributing to the successful implementation of technology solutions. Relies on extensive experience and judgment to plan and accomplish goals. Role will require a person that can get up to speed quickly and take the lead on driving the project. Candidates need to live within 30 miles of Salem, Oregon Only - No exception - Work will require three days a week on-site. No Sponsorship. This position works with restricted information and must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Job Description:Are you an experienced business analyst with experience in Property and Casualty insurance, commercial lines products who has worked on ISO ERC? If that sounds like you, we have an exciting opportunity for you!ValueMomentum is seeking a business analyst to join our growing CoreLeverage team, who can analyze applications, requirements, elicit requirements, come up with solutions, guides development and testing team on functional side of the systems. Your Key Responsibilities:<ul><li>To handle Client Communications on site</li><li>To collaborate with counterparts and/or development, QA team at offshore</li><li>To analyze ISO ERC content, discuss observations with business, identify and establish approach for adopting the ISO circulars.</li><li>To work on and own BA deliverables on the project.</li><li>To be able to work independently as well as thrive in a team environment.</li></ul> What you need (knowledge, Skills & Experience)The incumbent must –<ul><li>8-12 years of experience as Domain SME / Product Specialist / Senior Business Analyst in commercial lines</li><li>Excellent knowledge of ISO commercial lines product offerings- Coverage, Rating, Rules and Forms</li><li>Experience in implementation or maintenace of commercial lines products on Guidewire Cloud PolicyCenter, using SBTs</li><li>Experience managing Product backlog, ISO circular updates and deviations</li><li>Experience in Agile methodology</li><li>Excellent verbal and written communication skills.</li><li>Demonstrate a strong understanding of application development projects involving the implementation of complex business rules.</li></ul>

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Business AnalysttrainerDecember 6, 2024

Business Analyst 2December 4, 2024

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Business Analyst IvNovember 30, 2024

Guidewire Business Analyst IsoNovember 10, 2024