About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Business Analyst will play a critical role in supporting the Governance and Business Enablement workstream within the Governance, Risk, and Compliance (GRC) department. This individual will serve as a strategic partner in driving security governance initiatives by gathering and analyzing business requirements, supporting program management efforts, and ensuring alignment between security objectives and enterprise-wide initiatives.

In addition to business and process analysis, this role will oversee budget tracking and financial planning related to security programs, collaborating closely with finance, security leadership, and cross-functional teams. The ideal candidate will possess strong project management skills, financial acumen, and the ability to effectively communicate complex information to both technical and non-technical audiences’ stakeholders.

The Main Responsibilities

Business Analysis & Program Support:

Collaborate with cross-functional teams to gather, document, and analyze business requirements for governance and security-related matters initiatives.

Translate business needs into functional specifications to support security governance and risk management programs.

Assist program managers in defining project scope, objectives, and success criteria to ensure alignment with the business goals.

Develop and maintain dashboards, reports, and documentation to provide visibility into security governance initiatives.

Budget & Financial Management:

Track and manage budgets for enterprise-wide security initiatives, ensuring alignment with strategic priorities.

Analyze financial data to provide insights into budget forecasts, variances, and financial trends. Collaborate closely with finance and procurement teams to ensure proper allocation of resources and adherence to budget compliance.

Develop financial models and conduct cost-benefit analyses to support decision-making for governance and security projects.

Project Management & Process Optimization:

Support project management efforts by developing timelines, milestones, and risk assessments for governance and business enablement initiatives.

Identify opportunities to improve operational efficiency within security governance processes.

Ensure program objectives remain on track by proactively addressing potential roadblocks and dependencies.

Stakeholder Engagement & Reporting:

Act as a liaison between security, finance, and business teams, ensuring smooth communication and alignment on key initiatives.

Develop presentations and briefings on project status, financials, and business impact for various audiences, including senior executives.

Support audit and compliance efforts by providing necessary documentation and financial reporting.

What We Look For in a Candidate

10+ years of experience as a Business Analyst, in the Security field.

Bachelor’s degree in business administration or a related field, Master’s preferred.

Strong knowledge of business analysis methodologies, financial planning, and project management frameworks.

Experience working with finance teams and enterprise security programs.

Proficiency in financial reporting tools, project management platforms, and business intelligence tools (e.g., Power BI, Tableau, ServiceNow, Jira, Confluence).

Excellent problem-solving and analytical skills, with the ability to manage multiple priorities.

Exceptional communication skills, with experience briefing executives and cross-functional teams.

Preferred Qualifications

Certifications such as CBAP (Certified Business Analysis Professional), PMP (Project Management Professional), or CGFM (Certified Government Financial Manager) are a plus.

Familiarity with security program management and enterprise risk management (ERM) frameworks.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

#LI-NW1

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

What to Expect Next

Requisition #: 337808

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

04/17/2025

IT Business Analyst

SYSTEMTEC is seeking to hire an IT Business Analyst

Required Qualifications of the IT Business Analyst:
• pplicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
• Bachelor's degree in a job-related field or Associate's and 2 year job related work experience.
• 6 years in organizational development, business analysis, process improvement (e.g. six sigma and reengineering), corporate/strategic planning, financial analysis, or business systems analysis
• Defining customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort
• Expert level skills in at least one of the following: Excel, Tableau, PowerBI, Access, SQL, and Python
• Preferred - A financial or finance background

Responsibilities of the IT Business Analyst:
• Responsible for day-to-day operational tasks, training, project management, and data analysis to include reporting, designing, coding, or maintaining databases. Prioritizes initiatives to meet time constraints and adjust to business conditions. Manages assigned project tasks, and negotiated deadlines based on requirements.
• Creates interactive analytical tools and dashboards to deliver operational and financial performance insights. • Learns new tools and skills to troubleshoot issues. Apply scalable tools and analytical techniques to respond to business questions. Documents processes, assumptions, and criteria for solutions

Work Location : Hybrid Onsite - Columbia, SC - 3 days onsite per week and as needed

Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, 401K + match.

***Please note:  SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey .***

Position - Sr Business Analyst Location - Columbia, SC ( Hybrid) Duration - 6 months Visa Preference - USC, GC's, H4 EAD's, L2 EAD's Responsibilities:<ul><li>Collaborate with stakeholders to gather and document business requirements.</li><li>Translate high-level business requirements into detailed functional specifications.</li><li>Analyze business processes and systems to identify areas for improvement.</li><li>Develop the project’s test/quality strategy, ensuring adequate test coverage, designing test scenarios, executing testing, and participating in defect triaging.</li><li>Participate in project estimation sessions.</li><li>Work closely with the Product Owner, the Business, and developers throughout the project to promote understanding of requirements, refining requirements to identify quality issues early in the process and prevent re-work.</li><li>Conduct and drive User Acceptance Testing (UAT) and manage change requests.</li><li>Provide 2nd level customer support for technical inquiries on Bank products with a high degree of customer satisfaction.</li></ul> Skills:<ul><li>Strong analytical and problem-solving skills.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>High level of attention to detail and accuracy.</li><li>Ability to adapt to changing business needs and priorities.</li><li>Ability to write T-SQL and PL/SQL queries for purposes of data analysis, issue causes/solutions, formulating requirements, and verification of development changes.</li><li>Understanding of multiple-level database structures and the methods of joining/linking the various levels together.</li><li>Work with users/support teams of upstream data sources and downstream data warehouses to understand the nature and flow of data from end-to-end, and use understanding and knowledge gained to provide necessary mapping and logic requirements for how the source data can be extracted, translated, and loaded into the downstream target databases in the most accurate and efficient methods possible.</li><li>Develop and maintain formatted reports using prompted data reporting and visualization applications, specifically SAP Business Objects.</li><li>Work with internal and external users of reports to understand requirements and report usages/purposes and developing both the source-data queries which generate the necessary information and the formatted visualizations of the data for the end users.</li><li>Excellent verbal and written communication skills.</li></ul> Experience:<ul><li>Minimum of 3-5 years of experience in business analysis, preferably in a technical environment.</li><li>Bachelor’s degree in business administration, Computer Science, Information Technology or Finance or related field.</li><li>Experience in the lending/loan servicing domain is preferred. If not, financial domain experience is highly desirable.</li></ul> If you qualify and interested, please send your resume to harish.gotur@tietoevry.com

08th April, 2025

Our client has decades of experience creating products that protect and support the world's most valuable assets from power and lightning surges. They focus on 5 Core Values Customer Focus, Talent, Excellence, Innovation, and Integrity, and those values show in everything they do. Together we are searching for an SAP Business Analyst to join their team, this is a full-time, on-site position at their Charleston, SC location. Our client offers great benefits such as paid time off, tuition reimbursement, a generous 401K employer contribution, and much more! The compensation for this position is $140k - $155k based on experience.

Requirements:
Supports multiple business functions in clarifying and transforming business needs to functional requirements by designing new or modifying existing operational processes.
Designs the process and data flows for new requests, identifying their possible interdependencies and synergies across organizational units, functions and flows.
Creates functional and non-functional specifications that form the basis of the technical analysis by the development team.
Analyzes data from multiple sources and uses advanced analytics and statistics to find hidden patterns in large datasets.
Operate within the requirements of an ISO 9001 Quality System.
Qualifications:   Bachelor's Degree in Business Administration, Finance, IT, or the equivalent combination of training, education, and experience.
Knowledge and understanding of SAP ERP and 5+ years of relevant experience.
Strong analytical, problem-solving solving, and communication skills.
Excellent organizational and time management skills, self-motivated, able to work under pressure, and thrive in a demanding environment.
Ability to travel as required.

The Wilner Group is a professional staffing and talent management firm. We will match your career goals with contract, contract to hire or direct hire/permanent placement positions. Joining our Talent Network will enhance your job search and application process.

The Wilner Group is an Equal Opportunity Employer.

Company Information Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365. More than 5,000 commercial and industrial properties across North America trust The Electric Guard Dog™ to keep their assets secure. Job Summary The AMAROK Senior Salesforce Business Analyst will play a crucial role in bridging the gap between business objectives and Salesforce development. This position will be responsible for supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks for our technology solutions. The ideal candidate will possess strong business acumen, exceptional Salesforce expertise, and a proven ability to translate complex business requirements into effective Salesforce solutions. Essential Duties and Responsibilities: <ul><li>Become a subject matter expert in AMAROK business applications, processes, data relationships, and integrations.</li><li>Build and maintain strong, collaborative relationships with internal AMAROK business stakeholders.</li><li>Define and document detailed configuration specifications and business analysis requirements.</li><li>Conduct thorough quality assurance activities, including:<ul><li>Creating and maintaining user stories and acceptance criteria.</li><li>Designing and executing comprehensive test scripts.</li><li>Performing system integration testing.</li></ul></li><li>Collaboratively support business partners during User Acceptance Testing (UAT) phases.</li><li>Facilitate and lead the design, documentation, and maintenance of system processes.</li><li>Proactively identify and report common sources of technical issues or questions, and provide recommendations to technology teams.</li><li>Effectively communicate key insights and findings to both business and technical teams.</li><li>Continuously seek opportunities to improve monitoring, identify potential issues, and deliver enhanced value to our customers.</li></ul> Required Skills/Abilities: <ul><li>Salesforce Administrator and Salesforce Business Analyst certifications are required.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.</li><li>Demonstrated expertise in requirements analysis, documentation, and testing methodologies.</li><li>Strong analytical and problem-solving skills with the ability to analyze data, draw business-relevant conclusions, and visualize data effectively.</li><li>Solid experience writing SQL queries is a significant plus.</li><li>Experience generating and maintaining process documentation.</li><li>Excellent written and verbal communication skills, including technical writing.</li></ul> Certifications The ideal candidates will have the following required Certifications: <ul><li>Salesforce Certified Administrator</li><li>Salesforce Business Analyst</li></ul> Company Benefits AMAROK driven by our companies' core values and we strive to facilitate a greater sense of purpose in our career opportunities. <ul><li>Health Benefits (Medical, Dental & Vision)</li><li>Tuition Reimbursement Program</li><li>Short & Long-term disability</li><li>Life Insurance</li><li>Flexible Spending Account (Section 125)</li><li>Matching 401K retirement plan</li><li>Career advancement</li><li>Bonus opportunities</li><li>Generous PTO</li></ul> Approximate Compensation is 100K - 125K annually. Compensation is determined based on experience, skillset, travel, and geographical location. See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/

Overview

TheITS Division seeks an experienced Business Analyst 3 to support the Mainframe Transformation Program. The ideal candidate will have a strong background in business analysis with a focus on implementing complex, emerging technology hardware and software projects, preferably with knowledge or experience in RRC Oil and Gas systems

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities

Perform senior-level business analysis work related to the implementation of complex, emerging technology projects.

Utilize multiple methods for gathering, developing, and documenting requirements.

Review, assess, and develop business processes in alignment with technology initiatives.

Create and validate user acceptance testing procedures.

Provide research and special project support to users.

Analyze and document the implementation of inter-related projects, including SaaS or COTS applications, mainframe data migration, and Data Warehouse construction.

Ensure that all deliverables and materials are produced and maintained in accordance with established processes and procedures.

Use accepted business analysis methodologies to maintain consistent quality across projects.

Exercise independent judgment with minimal direction, displaying initiative in all tasks.

May assign and/or supervise the work of others as needed.

Other duties as assigned.

Qualifications

Here’s What You Need

8+ Years of Required Experience in the following:

Business analysis experience on software development projects including: the preparation of project related documentation.

Strong interpersonal, collaborative, analytical, written/verbal/ presentation communication skills in English (specifically technical writing); and well versed with MS Office suite of products and prototyping/screen mock-up tools such as Visio, SnagIt, Adobe Illustrator, or Axure.

Hands-on requirements elicitation; client management and technical documentation including traceability, use cases, prototyping, and data modeling.

Facilitating interactive sessions with business and cross functional teams.

Strong analysis experience and expertise in assessing Productio n Support issues to determine Root Cause and document items needed for data or system correction.

Developing/maintaining an understanding of key business drivers/impacts, assisting clients with identifying and solving business

Facilitating analysis of business and functional requirements and design of technology specifications, working with business / functional personnel.

Defining functional design and systems specifications; preparing/ reviewing/delivering completed packages.

Participating in and providing guidance to Business and Functional Units in developing and completing user acceptance testing, training, and implementation-related activities.

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment

Must possess problem-solving skills.

Exceptional communication skills, both oral and written

Ability to respond effectively to customers with a sense of urgency.

Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.

Highly motivated with the ability to handle and manage multiple tasks at any one time.

Ability to forge new relationships, individual and teaming in nature.

Must be a Self-starter, that can work independently and as part of a team.

Desired Qualifications:

Familiarity with mainframe environments; SQL; Salesforce environments; Remedyforce; Core Java / J2EE development environment, and relational databases.

Experience with process improvement strategies and methodologies.

Proven ability to lead change and design more efficient processes.

Experience in Oil and Gas industry as well as general compliance and enforcement related projects as a Business Analyst.

Proven ability to work compatibly within multifaceted teams; resolve conflict; and deal with challenging situations.

Bachelor’s Degree in Computer Science, Business Administration or related discipline or equivalent work experience.

Our Commitment to you / overview of benefits

Medical, Dental and Vision Insurance; Wellness Program

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability options

Basic Life and AD&D Insurance (Company Provided)

Voluntary Life and AD&D options

401(k) Retirement Savings Plan with matching after one year

Paid Time Off

Reports to: Account Manager

Working Conditions

Professional remote office environment.

Must be physically and mentally able to perform duties extended periods of time.

Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

Must be able to establish a productive and professional workspace.

Must be able to sit for long periods of time looking at computer screen.

May be asked to work a flexible schedule which may include holidays.

May be asked to travel for business or professional development purposes.

May be asked to work hours outside of normal business hours.

Other Duties:   Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $108,888.03 - USD $155,554.33 /Yr.

Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2023/business-analyst-3---data-migration/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)

Location   US-

ID   102884

Category   Information Technology

Position Type   Full-Time Salary Exempt

Remote   Yes

Clearance Required   None

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!Description   Job Purpose:

Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Logistics:
This position is full-time (40 hours/week) Monday - Friday in a typical office environment.This role is located onsite at 4101 Percival Road in Columbia, SC. There is the possibility of a flexible work arrangement once training is complete and performance standards are being met.
What You'll Do:
Obtain detailed understanding of the major operations and functions in effect within the areas being supported. Review basic system enhancements/upgrades to determine applicability of customer file modification requirements. Follow clearly defined procedures and assist in facilitating timely and accurate updates to reference files based on customer requests.
Document system problems and assists in their resolution. Review and complete various daily reports to ensure system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality and testing progress.
Prepare and review test data, test plans and test matrices for system changes. Develop test matrices to accurately reflect changes and detail expected outcome. Execute test cases and evaluates test results for errors. Report problems through appropriate channels and suggests corrections for a successful implementation.
Under the guidance of an advanced business analyst or manager, learn to define business requirements, perform tests, and may lead small projects.
Learn how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members.
Function as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects.
To Qualify for This Position, You'll Need:
Required Education:
A Bachelor's degree  OR  4 years of job-related work experience  OR
An Associate's degree  AND  2 years of job-related work experience.
Required Work Experience:
Required Skills and Abilities:
Basic knowledge of business support and systems concepts.
Strong teamwork, communication and interpersonal skills.
Good analytical and conceptual skills.
Good organizational and problem-solving abilities.
Understand how projects and implementations affect an organization and have the ability to link it to business processes.
Knowledge of Microsoft Office applications
We  Prefer  You to Have:
1 year of business systems analysis, research, and customer support experience.
Experience with billing and/or finance
Experience with reconciliation of ACA, Medicare, and/or government programs.
Experience with CES, PIRS, And FIPS
Knowledge of procedures for the supported business unit.
The ability to express basic technical/business concepts to management, peers, and the business units.
Working knowledge of BCBS/subsidiary systems.
What Blue Can Do for You:
Our comprehensive benefits package includes:
401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave - the longer you work here, the more you earn.
Nine paid holidays.
On-site cafeterias and fitness centers in major locations.
Wellness programs and a healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here'smore information.
Equal Employment Opportunity Statement  BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This position will play a pivotal role in strategy execution and technology enablement initiatives. This role combines responsibilities of a Business Analyst, Project Manager and Business Intelligence with a focus on supporting the development, implementation, and maintenance of technology solutions to transform and add value to the business.

Essential Job Functions:

Adjure development processes and implementation of technologies across various platforms.

Collaborate with cross-functional teams, including technology and real estate professionals, to optimize business performance through data-driven insights.

Gather and analyze business requirements for project(s); work closely with business stakeholders to understand their needs and collect feedback to help translate into functional solutions

Analyze business problems and draft requirements to recommend process improvements to management.

Create and maintain documentation that includes design, requirements, and user manuals.

Identify opportunities to improve processes, automate tasks, and streamline data workflows

Administration of business intelligence application including software maintenance, new user setup, object-level security, and best practices of site management before, during, and after releases

Such other activities as may be assigned by your manager

Qualifications/ Requirements:

Bachelor’s degree preferred field of study: real estate, finance/accounting, business or equivalent combination of education and experience

Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.

Minimum 5 years of experience in commercial real estate and asset management

Strategic thinker with strong organizational and time management skills

Advanced knowledge of MS office suite including outlook, excel, power point and word

Exceptional analytical skills with a keen understanding of CRE dynamics.

Basic knowledge of all deal types (transitional, development, pre-development, repositioning, and stabilized properties) and complex debt positions (participations, syndications, CLO’s/CDO’s)

Ability to make sound decisions and work independently on projects

Ability to work in fast-paced environment running multiple tasks under tight deadlines

Excellent reading and comprehension skills

Ability to communicate effectively both written and verbal

#LI-AS1 #LI-Remote

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$81,000.00 - $125,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Unum is seeking a Business Analyst II to join our Digital Experience Team. This role involves collaborating with the agile team and Product Owner to define and document acceptance criteria, ensuring high-quality solutions. The analyst will support Unum’s employee intranet, websites, and portals, working with stakeholders to maintain stability, deliver new features, and enhance functionality and user experience on SharePoint and Sitecore platforms. Ideal candidates should have some education and exposure to these platforms, possess strong analytical skills, and be passionate about business direction, priorities, results, and customer experience. Networking and information gathering are key for individual and team success.

This is a hybrid position that requires 2x per week onsite at one of our campuses.

NOTE: Internal candidates are encouraged to apply.

Job Specifications:

Bachelor's degree, or comparable work experience

4+ years’ experience in business analysis, preferably with software development teams

Demonstrated experience with modern SharePoint Online, Office 365, and Sitecore web publishing systems desired

Intermediate knowledge of Agile Methodologies. Experience with Agile tools, such as Rally or Jira a plus. Agile certifications are a plus

Clearly demonstrates analytical and critical thinking abilities

Takes a logical, analytical approach to problem solving and pays close attention to detail

Strong written communication skills to document and communication requirements

Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization

Able to solve complex business problems and drive customer experience and operational efficiency objectives

Duties and Responsibilities:

Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality

Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork

Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs

Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. I.e.. Descoping or need for supplementary requirement gathering

Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions.

Ensure functional and non-functional requirement’s, with appropriate documentation are represented effectively in the product backlog

Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel along with respect of quality of content and data integrity on key fields to drive transparency and effective reporting. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created.

Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source (tools such as blue works for process mapping, excel)

Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working

Evaluates, adds, and continuously improves tools to the BA Discipline Toolbox

Teaching and Mentoring peers around business analysis best practices and technical and market advancements.

Industry Analysis of trends, technology and market advancements and demonstrated application into our context

Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team

Elicit requirements using appropriate techniques (often times elicitation will require work on artifacts such as Personas, User Stories and/or Story Maps) and work with Product Owners in the creation and elaboration of product backlog work items including acceptance criteria (Features, User Stories)

Collaborates with Product Owners to manage and groom the backlog for the team

Collaborates with the Product owner and relevant subject matter experts to lead the definition of concise and effective user stories with precise and accurate agile

criteria that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed

Define the detailed design and acceptance criteria for a user story on a just‐in‐time/just‐enough basis

Review the acceptance criteria with the Team (Software Engineers and Test Engineers) to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration

Collaborates with business partners and the agile team to define, coordinate and at times execute Acceptance Testing

Leads Story Decomposition to enable planning at the appropriate level of granularity that supports the just‐in‐time nature of agile approaches and takes the lead in process mapping and decomposition

Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning

Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve?

Gather requirements for persona of specific user experiences. Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered or Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements

Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts, workflows, reporting and dashboards

May lead the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing

Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team defines, builds and produces features and solutions that meet or exceed what the Product Owner is expecting. Exhibits the technical acumen necessary to be a contributing member of solution design discussions.

Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments

#LI-AD1

#LI-Hybrid

#LI-Multi

~IN1

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$73,300.00-$150,500.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Overview

The Business Analyst will serve as a crucial liaison between the Recovery Unit program staff and the technical team, ensuring that the Intelligrants grant management software is configured and utilized effectively for disaster recovery efforts. This role involves understanding the complex needs of the State, documenting system configuration requirements, and facilitating communication between various stakeholders to ensure the operational success of the Intelligrants software.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities

Work collaboratively with DRU program staff to understand and document the specific configuration needs of the Intelligrants software for disaster recovery grants management.

Engage with the Applications Program Manager to help OCD DRU leadership articulate and document business requirements for the use of Intelligrants.

Translate business needs into functional specifications and communicate these to the Applications Programmer, Senior Applications Programmer, and IT Tester.

Develop comprehensive use cases to guide Quality Assurance and End User Acceptability testing of the Intelligrants software.

Facilitate effective communication between program staff, technical teams, and leadership to ensure alignment and understanding of system requirements.

Assess the operational use of Intelligrants, identifying areas for improvement and ensuring configurations meet the business objectives.

Provide exceptional customer service by working directly with end users during testing cycles to gather feedback and ensure successful implementation of configuration changes.

Other duties as assigned.

Qualifications

Experience in Intelligrants grant management software functionality

Ability to assess successful operational use of Intelligrants

Good customer service in working with end users on testing of configuration changes to ensure a successful testing cycle

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Must possess problem-solving skills.

Exceptional communication skills, both oral and written

Ability to respond effectively to customers with a sense of urgency.

Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.

Highly motivated with the ability to handle and manage multiple tasks at any one time.

Ability to forge new relationships, individual and teaming in nature.

Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits

Medical, Dental and Vision Insurance; Wellness Program

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability options

Basic Life and AD&D Insurance (Company Provided)

Voluntary Life and AD&D options

401(k) Retirement Savings Plan with matching after one year

Paid Time Off

Reports to: Account Manager

Working Conditions

Professional remote office environment.

Must be physically and mentally able to perform duties extended periods of time.

Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

Must be able to establish a productive and professional workspace.

Must be able to sit for long periods of time looking at computer screen.

May be asked to work a flexible schedule which may include holidays.

May be asked to travel for business or professional development purposes.

May be asked to work hours outside of normal business hours.

Other Duties:   Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $97,177.60 - USD $116,376.00 /Yr.

Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2006/intelligrants-business-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)

Location   US-

ID   102872

Category   Information Technology

Position Type   Full-Time Salary Exempt

Remote   Yes

Clearance Required   None

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a data-driven Go To Market (GTM) Business Analyst to join our team reporting directly to the VP of GTM and Customer Migration. Joining a newly created team, this role will be responsible for analyzing market trends and customer behaviors with actionable insights for the team to develop and execute strategic GTM plans. This role requires a high level of strategic thinking and complexity, as you will be working on projects that directly impact our market positioning and business success.

Work Location

This is a fully remote position based in the United States.

The Main Responsibilities

Confident in building a new GTM Analyst function from the ground-up in partnership with leadership.

Conduct comprehensive market research to identify trends, target customer segments, understand their needs and pain points, and assess market potential.

Gather and analyze internal and external data, customer feedback, and market trends to identify patterns, insights, and areas of opportunity.

Proficiency in data visualization tools to effectively present findings and communicate complex information.

Prepare and present reports, dashboards, and presentations to leadership, highlighting key findings, trends, and recommendations.

Provide regular updates and reports to leadership on the status of go-to-market projects and key performance indicators.

Develop and maintain strong relationships with key stakeholders.

Stay up to date with industry trends and best practices related to go-to-market strategies and apply this knowledge to improve our processes.

What We Look For in a Candidate

Qualifications:

Bachelor’s degree in business, Marketing, Economics, or a related field; advanced degree preferred.

Proven experience in a business analyst role, preferably in a go-to-market or strategic planning capacity.

Minimum of 5+ years of experience in a relevant field.

The ideal candidate will have strong analytical skills, a deep understanding of commercial strategy, with the ability to interpret complex data and make informed decisions.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders.

Proficiency in data analysis tools and methodologies.

Ability to analyze data and metrics to make informed decisions and drive continuous improvement.

Strong organizational skills and attention to detail.

Preferred Qualifications:

Experience in Technology or Telecommunications industries.

Knowledge of industry trends and best practices related to go-to-market strategies.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI

$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

#LI-HR1

Requisition #: 337387

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

04/11/2025

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