Exelon Business Analyst Interview Questions + Guide in 2025

Exelon is at the forefront of the energy transformation, dedicated to powering a cleaner and brighter future through innovation and community engagement.

As a Business Analyst at Exelon, you will be instrumental in performing detailed analysis and preparing comprehensive reports that support various business operations. Your key responsibilities will include conducting complex modeling, forecasting, and variance analysis, while also managing operational performance metrics such as safety, reliability, service levels, and productivity. You will research and provide statistical data, track and analyze key performance indicators (KPIs), and contribute to both short-term and long-range business planning. Skilled in tools like Microsoft Excel, you will leverage your analytical capabilities to enhance operational effectiveness and support decision-making processes.

Exelon values individuals who exhibit strong problem-solving skills, effective communication, and a customer-centric approach. As the energy sector continues to evolve, a successful candidate will not only possess technical proficiency but also align with the company's core values of safety, innovation, integrity, and community service.

This guide will equip you with insights and preparation strategies to confidently navigate your interview process, ensuring you showcase your qualifications effectively and resonate with Exelon's mission and values.

The interview process for a Business Analyst position at Exelon is structured and thorough, reflecting the company's commitment to finding the right fit for their team. Candidates can expect a multi-step process that assesses both technical and behavioral competencies.

1. Initial Screening

The process typically begins with an initial screening, which may be conducted via a one-way video interview. This step often includes a concentration or memory assessment to gauge cognitive abilities. During this phase, candidates will discuss their background, skills, and salary expectations. Communication is a key focus, and candidates should be prepared to articulate their experiences clearly and honestly.

2. Phone Interview

Following the initial screening, candidates may participate in a brief phone interview with a recruiter. This conversation usually lasts around 10-30 minutes and covers basic questions about the candidate's qualifications and interest in the role. The recruiter will assess the candidate's fit for Exelon's culture and values, as well as their understanding of the business analyst role.

3. In-Person Interview

Candidates who successfully pass the phone interview will be invited for an in-person interview. This stage typically involves multiple interviewers, including hiring managers and team members. The interviews are often structured around behavioral questions, which candidates should answer using the STAR (Situation, Task, Action, Result) format. Each interviewer may ask two questions, focusing on the candidate's past experiences and how they handled specific challenges.

4. Assessment of Technical Skills

In addition to behavioral interviews, candidates may be required to demonstrate their technical skills relevant to the role. This could involve discussing their proficiency with software applications such as Microsoft Excel, Power BI, or other analytical tools. Candidates should be prepared to provide examples of how they have used these tools in previous roles to support business operations and decision-making.

5. Final Interview

The final stage may include a wrap-up interview with senior management or executives. This interview is an opportunity for candidates to discuss their long-term career goals and how they align with Exelon's mission and values. It may also involve discussions about the candidate's potential contributions to the team and the organization as a whole.

As you prepare for your interview, consider the types of questions that may be asked during this process.

Here are some tips to help you excel in your interview.

Prepare for a Structured Interview Process

Exelon's interview process is known to be extensive, often involving multiple stages including a one-way video interview and assessments. Familiarize yourself with the STAR (Situation, Task, Action, Result) method, as many interviewers will expect you to respond to behavioral questions using this format. Practice articulating your experiences clearly and concisely, focusing on how your actions led to positive outcomes.

Be Honest and Authentic

Interviewers at Exelon appreciate honesty and directness. When discussing your background and experiences, be genuine about your skills and achievements. If you encounter questions that seem challenging or unrealistic, such as those about team dynamics or personal contributions, approach them with a mindset of sharing your perspective rather than trying to fit into a mold. This authenticity will resonate well with the interviewers.

Highlight Analytical Skills and Business Acumen

As a Business Analyst, your ability to conduct detailed analysis and prepare comprehensive reports is crucial. Be prepared to discuss your experience with modeling, forecasting, and variance analysis. Bring examples of how you've used data to drive decisions or improve processes in previous roles. Familiarity with tools like Excel, Power BI, or any relevant software will also be beneficial, so be ready to discuss your proficiency.

Understand the Company Culture

Exelon values inclusivity, creativity, and community service. Research the company’s initiatives and values, and think about how your personal values align with theirs. During the interview, express your commitment to these principles and provide examples of how you have demonstrated similar values in your past work experiences.

Prepare for Technical Questions

While the interview may focus on behavioral aspects, expect some technical questions related to your analytical skills and tools. Be ready to discuss specific software applications you have used, such as SAP or project management tools, and how they have contributed to your work. If you have experience with data visualization or reporting, be prepared to showcase that as well.

Communicate Effectively

Strong communication skills are essential for a Business Analyst role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and ensure you understand the questions being asked before responding. Tailor your communication style to suit the audience, whether it’s technical staff or management.

Be Ready for Situational Questions

Expect situational questions that assess your problem-solving abilities and how you handle challenges. Prepare examples that demonstrate your critical thinking and decision-making skills, especially in high-pressure situations. Discuss how you prioritize tasks and manage time effectively, particularly in scenarios that may require extended hours or quick turnarounds.

Follow Up Thoughtfully

After the interview, send a thank-you note to express your appreciation for the opportunity to interview. Use this as a chance to reiterate your enthusiasm for the role and the company, and to briefly mention any key points from the interview that you feel strongly about. This not only shows your professionalism but also reinforces your interest in the position.

By following these tips, you can present yourself as a well-prepared and enthusiastic candidate who is ready to contribute to Exelon's mission of leading the energy transformation. Good luck!

In this section, we’ll review the various interview questions that might be asked during an interview for a Business Analyst position at Exelon. The interview process is known to be thorough, focusing on both technical skills and behavioral competencies. Candidates should be prepared to discuss their background, analytical skills, and how they approach problem-solving in a business context.

Experience and Background

1. Can you describe a challenging project you worked on and how you managed it?

This question aims to assess your problem-solving skills and ability to handle challenges in a business environment.

How to Answer

Use the STAR method (Situation, Task, Action, Result) to structure your response. Highlight the specific challenge, your role in addressing it, and the outcome.

Example

“In my previous role, I was tasked with analyzing a significant drop in customer satisfaction scores. I gathered data from various sources, identified key pain points, and collaborated with the customer service team to implement changes. As a result, we saw a 20% improvement in satisfaction scores within three months.”

Analytical Skills

2. How do you approach data analysis when preparing reports?

This question evaluates your analytical thinking and familiarity with data analysis processes.

How to Answer

Discuss your methodology for data analysis, including tools you use and how you ensure accuracy and relevance in your reports.

Example

“I start by clearly defining the objectives of the report. I then gather data from reliable sources, ensuring its accuracy. I use Excel for initial analysis and visualization, and I always cross-check findings with team members to validate insights before finalizing the report.”

3. What experience do you have with forecasting and modeling?

This question assesses your technical skills in forecasting and modeling, which are crucial for a Business Analyst role.

How to Answer

Share specific examples of forecasting or modeling projects you've worked on, including the tools and techniques you used.

Example

“In my last position, I developed a financial forecasting model using historical sales data. I utilized Excel’s advanced functions to create scenarios and predict future sales trends, which helped the management team make informed decisions about inventory and staffing.”

Behavioral Questions

4. Describe a time when you had to work with a difficult stakeholder. How did you handle it?

This question gauges your interpersonal skills and ability to manage relationships in a professional setting.

How to Answer

Focus on your communication skills and how you navigated the situation to achieve a positive outcome.

Example

“I once worked with a stakeholder who was resistant to change. I scheduled a one-on-one meeting to understand their concerns better. By actively listening and addressing their issues, I was able to build trust and eventually gain their support for the project.”

5. How do you prioritize tasks when managing multiple projects?

This question evaluates your organizational skills and ability to manage time effectively.

How to Answer

Explain your prioritization process, including any tools or methods you use to stay organized.

Example

“I use a combination of project management software and a priority matrix to assess the urgency and importance of tasks. This helps me focus on high-impact activities while ensuring that deadlines are met across all projects.”

Technical Skills

6. What tools and software are you proficient in for data analysis?

This question assesses your technical proficiency, which is essential for a Business Analyst role.

How to Answer

List the tools you are familiar with and provide examples of how you have used them in your previous roles.

Example

“I am proficient in Microsoft Excel for data analysis, Power BI for visualization, and SQL for database querying. In my last role, I used Power BI to create dashboards that provided real-time insights into operational performance metrics.”

7. Can you explain a time when you used data to influence a business decision?

This question looks for evidence of your ability to leverage data in decision-making processes.

How to Answer

Share a specific instance where your data analysis led to a significant business decision or change.

Example

“I analyzed customer feedback data and identified a trend indicating dissatisfaction with a specific product feature. I presented my findings to the product team, which led to a redesign that improved customer satisfaction and increased sales by 15%.”

Performance Metrics

8. How do you track and report on key performance indicators (KPIs)?

This question assesses your understanding of performance metrics and reporting.

How to Answer

Discuss your experience with KPIs, including how you track them and the tools you use for reporting.

Example

“I regularly track KPIs using a dashboard in Power BI, which allows me to visualize trends and performance over time. I prepare monthly reports that highlight key insights and share them with stakeholders to inform strategic decisions.”

9. What steps do you take to ensure the accuracy of your reports?

This question evaluates your attention to detail and commitment to quality in your work.

How to Answer

Explain your process for verifying data and ensuring the integrity of your reports.

Example

“I always cross-reference data from multiple sources and perform sanity checks to identify any discrepancies. Additionally, I seek feedback from colleagues to ensure that my interpretations are accurate before finalizing any reports.”